Job Openings at Aspen Pharma Group

OBJECTIVE:

The Business Analyst is responsible for delivering analytics and reporting solutions with Insights to support the commercial strategic decision-making process across the Aspen Pharma Commercial division.
Business partner with the commercial and non-commercial functions, in a pro-active manner, so as to recommend courses of action to assist the business in understanding in market landscapes, market performance, behaviours, and dynamics. Improve and develop internal competencies around commercial analytics.Manage internal stakeholders at all levels of the Business. Manage external vendors associated with the Job Function.

MAIN DUTIES:
The successful candidate will be responsible for the following:

• Partner with all business areas to understand and deliver strategic performance insights and key analytics solutions, either through on an ad-hoc, monthly or quarterly basis
• Support business KPI’s by identifying data needs and delivering value cases to drive business value creation
• Business lead on the acquisition, management and deployment of information for sales and marketing.
• Build automated, scalable and thoroughly documented reporting solutions.
• Ensure the work delivered is accurate, of high quality, and delivered on time.
• Directs and works with technical teams in the translation of business requirements and functional specifications into logical system or model outcomes
• Supports cross-functional teams such as SFE, sales, marketing and finance, on day-to-day execution of projects
• Coordinate cross-divisional operations analyses by providing common methodology, definitions and standard analytic approaches
• Work closely with IT to provide appropriate data and tools for the analytics team to be successful
• Nurture and promote the adherence to BI governance standards within the organization
• Duties include communication, outreach and training to various stakeholders throughout the business, as well as management of outside services (e.g., vendors)
• Serve as a Subject Matter Expert (SME) regarding business analytics and intelligence in terms of methodology and technology
• Explore and propose new tools, methodology and practices enabling standardisation of procedures and their related reports for the various sales divisions
• Have a complete and thorough understanding of the scope of the business
• Demonstrated ability to effectively communicate verbally and in writing with diverse groups including business associates, technical associates and leadership
• Excellent interpersonal, team-building and communication skills
• Can understand all aspects of the business and work in partnership with other departments to achieve the company goals.
• Influence and lead teams based on SME functional skills and abilities
• Ability to work cohesively with the Information Technology and Business Intelligence departments
• Process skills that allow optimal liaison with key internal customers across business units
• Able to communicate positive and negative information when required
• Superior critical thinking, analytical and problem-solving skills
• Able to manage self and environment through ambiguous and conflict situations

Core deliverables would be:

• Sales and marketing brand targets
• Incentive calculations (Quarterly)
• Data validation on all external and internal data audits / models
• Liaison with commercial functions on all aspects relating to analysis, reporting, training requirements etc.
• Monthly market performance reporting
• Ad-hoc executive and non-executive data analysis and reporting
• Deep dive analysis to support key strategic project

REQUIREMENTS
ATTRIBUTES

• Strategy Planning
• Curious / Enquiring Mind
• Information seeking
• Initiative
• Logical thinking
• Accurate and attention to detail
• Methodical
• Self-motivated
• Team Player
• Imaginative
• Open-minded and flexible
• Analytical
• Applies entrepreneurial and commercial thinking
• Excellent communicator
• Tenacity
• Professional presentation
• Positive impact
• Influencing
• Confidentiality
• Empathy
• Customer focused
• Interpersonal sensitivity
• Patience and level headed
• Cultural sensitivity
   

SKILLS

• Ability to understand business strategies, tactics and how data driven insights align
• Strong analytical, strategic, and creative problem-solving skills
• Ability to formulate hypotheses, search for patterns, and find the story in the data
• Demonstrates the ability to turn data driven insights into actionable ways to drive business results
• Demonstrates sound business sense and acumen
• Understanding of commercial processes and approaches
• Able to proactively identify business opportunities and communicate it into the commercial functions
• Apply principles of logical thinking to solve practical problems
• Ability to manage multiple conflicting priorities
• Ability to develop and deliver compelling executive-level presentations
• Quick learner/creative thinker/self-starter
• Demonstrates a calm head during periods of high pressure and stress
• Ability to perform optimally under pressure and strict deadlines
• Process skills that allow optimal liaison with key internal customers across business units
• Ability to work cohesively with the Information Technology department counterparts.
• Able to communicate positive and negative information when required.
• Strong conflict resolution abilities
• Excellent interpersonal, team-building and communication skills
• Exceptional stakeholder management that leads others through positive “win-win” influencing
• Self-motivated, curious, and critical thinker
• Distinguishes between personal, divisional and Enterprise objectives and responds accordingly
• Superior written and verbal communication skills and the ability to simplify complex data-driven insights
• Takes accountability for personal performance and results
   

QUALIFICATION AND EXPERIENCE

• Tertiary qualification e.g. Business Science, B. Comm., CIMA
• 3+ years’ experience in data analytics
• 3+ years of Pharmaceutical experience (sales and marketing)-preferred
• Expert skills in Qlikview and other interactive BI dashboard tools
• Microsoft suite (Excel advanced)
• Powerpoint
• Navigation of WWW
• Proven track record and customer service experience
• Experience of having operated in a complex matrix organisation
   

KNOWLEDGE

• Have a complete and thorough understanding of the scope of the pharmaceutical market
   
• Industry
• Competitors Corporations
• Therapeutic areas
• Brands
• Market data and data methodologies
• Systems (BAAN) and data analytics / BI Tools (Qlikview)
• Analytics and proficiencies in Microsoft
• Strategy development
• Commercial operations and processes (Sales, Marketing, Key Accounts) and impact on business
• Budget process and target setting

go to method of application »

OBJECTIVE:
To manage allocated territory sales activities to achieve sales targets and ensure adequate and equitable product supply in the region. Coordinate customer and market development activities to optimize on the sustainable volume demand and responsible use of the products.

MAIN DUTIES:
The successful candidate will be responsible for the following:

• Working with Key Account Managers in optimizing volume demand at Depo level through effective operational effort
• Facilitate the supply of products into the territory through coordination of orders across health care facilities in the territory
• Achieve and exceed monthly sales objectives as discussed and agreed with line manager
• Establish strong business relationships with all key customers to maximize sales growth
• Ensure optimal territorial coverage in line with divisional needs
• Information gathering and dissemination / understanding and prescribing trends
• Regular updating of usage of major products
• Analyzing trends and changes, using facility data and reports from company BIS
• Disseminate information on all new tenders to the respective facilities to plan and gather forecasting data
• Track demand pattern and inform demand planning timeously
• Initiate quotation business, secure stock and coordinate direct deliveries
• Support stock allocation efforts with CLOs and NSM on DDVs for stock in short supply
• Coordinate customer tea room meetings, CMEs and conference in the region
• Prepare and submit reports for various aspects of the business as per the instructions from the NSM
• Prepare and present professional presentations to account on the performance and territory as and when required by management
• Maintain and manage records connected to the company compliance policy
• Maintain updated market databases
• Establish contacts with industry leaders, policy-makers and influencers to provide value added solutions
• Ensure customers have adequate stock holding of all products in line with provincial stock holding policies
• All queries are followed up and resolved in shortest possible time within divisional policy framework
• Responsibility taken for credit returns, expired stock and damages at wholesalers
• Ensure optimal stock levels at facilities and seek to maximize the ROI
• Minimize and manage stock write off risk
• Customer issues are dealt with according to customer needs

Strategic Negotiations

• To achieve and exceed key sales objectives as discussed and agreed with line manager
• Ensure that Depots are optimally stocked in line with their stock holding policy
• Ensure that stock replenishment is done responsibly considering stock holding policy
• Drive replenishment at DDV sites as well as at Depot Institutions through bottom up data management
• Ensuring all strategic engagements and negotiations become operationally visible through daily interaction and communication with territorial colleagues and management
• Ensuring adherence to new legislations, the marketing code and Aspen’s values

Stock Managemement

• Review QlikView for stock levels and manage stock write off risk by offering short dated stock
• Ensure that short dated stock gets offered first
• Manage customer stock queries by reviewing stock on QlikView model
• Liaise with the KAM,CLO and NSM on stock queries and stock accepted by customers for releases
• Manage product recalls within the company SOP

QUALIFICATIONS & EXPERIENCE:

• Matric / Grade 12
• B Com – Marketing/Finance and/or B Pharm, and/or BSc Medical qualification essential
• 3 years previous sales management experience essential.
• Post graduate qualification in Marketing would be an added advantage
• 1-2 years pharmaceutical sales or business development experience within the public or private hospital environment is advantageously.
• Successful experience /understanding of the state tender business processes.
• Computer literate
• Presentation skills
• Decision making, commercially astute, self-driven, Teamwork, planning and organizing, project management, presentation skills, strategic thinking, leadership skills, analytical thinking, influencing, innovative, relationship savvy.
   

COMPETENCIES:

• Commercial acumen
• Project Management
• Analytical skills and ability to prepare presentation slides.
• Ability to mine information from company BIS
• Ability to perform under pressure and meet deadlines
• Verbal and written communication skills
• Aptitude for continuous learning
• Influential and impactful presentation skills
• Adaptability and flexibility in a changing environment
• Planning skills
• Time management
• Service orientation
• Interpersonal skills
• Communication skills
• Selling skills
• Team player
   

ATTRIBUTES

• Initiative
• Confidentiality
• Empathy
• Customer focused
• Interpersonal sensitivity
• Patience
• Influence
• Cultural sensitivity
• Attention to detail
• Logical thinking
• Information seeking
   

KNOWLEDGE

• Knowledge of Business
• Knowledge of processes
• Recruitment and Selection
• Policy and procedure
• Finance knowledge
• System knowledge
• Product knowledge
• Industry knowledge
• Legislation and marketing code