Job Openings at Brights Hardware

Job Description

• Purpose:  To effectively assist customers in a professional and competent manner with technical support and assistance in choosing a product that is best suited for their specific needs - and with the aim of achieving customer satisfaction generating sales and promote sustainable business growth.

KEY RESPONSIBILITIES:

• Attend to customers in a professional, competent, and helpful manner.
• Generate new business opportunities and maintain existing customer relationships to ensure overall customer satisfaction.
• Advises and assists customers regarding technical aspects merchandise.
• Assist with the ongoing management of stock by way of product inventories and participating in stock takes, including perpetual stock takes.
• Control and maintain acceptable stock levels and liaising with relevant departments regarding replenishment of stock when necessary.
• Advise the customer on products: price, specification, delivery, warranties, and any other information pertinent to the, use and care of the product.
• Advise customers on alternatives within the range of the product to further ensure customer needs are satisfied.
• Maintain and demonstrate up to date knowledge of the company’s product ranges and any additions/ changes to it.
• Attend to admin tasks including, but not limited to maintenance and updating of customer book, special orders file, submitting invoices and other relevant paperwork.
• Ensure merchandising is done according to the company’s merchandising standards and that the products are priced correctly.
• Maintain good housekeeping of work area.

REQUIREMENTS:

• Matric or 3x Completed Intercept courses equating to total of 120 credits.
• Candidates with no Matric will only be considered for this position if they have 7 years’ experience in Technical Sales in specific trade
• 7 Years Sales experience
• 3 Years in retail/hardware giving technical advice to customers
• Brights Induction (Service excellence)
• 7 intermediate technical supplier competency certificates
• Intermediate level merchandising standards / In-house return per square meter standards
• Demonstrate Standard Operating Procedure knowledge unattended at 100% accuracy
• External Sales technique course
• Demonstrate above average sales technique
• Asserts problem solving ability
• Advanced technical product knowledge (achieve 100% in assessment)
• Ability to communicate effectively (verbal & written)

Deadline:5th March,2026

go to method of application »

Job Description

• Purpose: The purpose of this job is to assure that goods are delivered accurately and punctually in good condition as expected by the customer.  This will include dealing with customers, staff from all branches, monitoring the loading and offloading of transfers and making sure that the delivery vehicle is in good condition by doing daily check-up of the vehicle and providing good customer service.  This will result in customer satisfaction and generate sales promoting the business and creating sustainable growth and profit margins.

KEY RESPONSIBILITIES:

• Provide good customer service
• Completing of daily trip sheets (opening/closing km, departure/arrival times)
• Completing a daily pre-trip inspection of your vehicle to ensure basic roadworthy standards. (indicating on trip sheet)
• Reporting any defect on your vehicle to your Supervisor (completing of vehicle repair report)
• Ensure that the truck assistants are with the truck at all times.
• Plan and ensure with the most efficient route to your customer
• Ensure all out going stock have the relevant documentation before being loaded.
• Ensure all transferred documents are recorded in your logbook.
• Ensure the transfer logbook is signed by the branch who receives the stock.
• Ensure all stock are delivered in excellent condition
• Hand in weekly evaluation reports to your Supervisor.
• Reporting any delay at branches to your Supervisor.
• Report to your Supervisor at the end of the day
• Participate in perpetual stock takes.
• Perform any work-related tasks delegated by superior

REQUIREMENTS:

• Matric or Equivalent
• Candidates with no Matric that have a valid license and have 3 years driving experience will be considered for the position
• 1 year driving experience
• Code 8 Drivers Licence (higher code would be advantage)
• PDP (Public Driving Permit: Goods and Passengers)
• Ability to handle pressure
• Monitoring skills
• Ability to deliver excellent customer service
• Ability to read & communicate on high level
• Must be able to understand the loading of vehicles
• Planning, time management & organizing skills

Deadline:5th March,2026