Job Openings at Empact Group

Role Overview:

• We are seeking a highly skilled and experienced Regional Manager to oversee cleaning operations across multiple facilities within a designated region, specifically in a hospitality environment. The successful candidate will be responsible for ensuring the highest standards of cleanliness, hygiene, and infection control practices are maintained.
• The Regional Manager will lead a team including Area Managers, Contract Managers, Supervisors and Cleaners to deliver exceptional cleaning services that comply with hospitality regulations and standards.

Key Responsibilities:

• Develop and implement cleaning schedules, procedures, and protocols to ensure all facilities under their supervision are clean, safe, and hygienic.
• Conduct regular inspections and audits of cleaning processes to monitor performance and compliance with industry standards.
• Train, mentor, and supervise cleaning staff to drive excellence in cleaning practices and customer service.
• Manage budget, resources, and supplies effectively to meet operational targets and cost efficiency.
• Collaborate with facility managers and stakeholders to address cleaning-related issues and ensure a safe and healthy environment for patients, staff, and visitors.
• Implement and monitor infection control measures to prevent the spread of infections and diseases within hospitality settings.
• Stay up-to-date with industry trends, regulations, and best practices related to hospitality cleaning and infection control.
• Prepare and provide regular reports on cleaning operations, performance metrics, and compliance with regulatory requirements.

Qualifications and Experience:

• Bachelor’s degree in Hospitality Management, Facilities Management, or related field preferred
• Minimum of 5 years of experience in hospitality cleaning management, with at least 2 years in a regional or multi-site management role
• Knowledge of hospitality cleaning regulations, standards, and best practices.
• Strong IT knowledge, use of reporting tools and software systems
• Strong analytical ability
• Strong leadership, communication, and team-building skills
• Excellent problem-solving and decision-making abilities
• Proficiency in using cleaning equipment and tools 
• Certification in infection prevention and control is a plus

Closing Date 31 July 2026

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Job Description

• We’re looking for an experienced Project Manager to take ownership of a catering unit leading daily operations, ensuring the highest food service standards, and driving innovative, client-focused events and functions.
• As the Project Manager, you’ll be responsible for managing the assigned unit in alignment with the sector’s strategic objectives, contractual requirements, and compliance standards. You’ll oversee food production, service delivery, team performance, and client satisfaction — ensuring the seamless execution of all catering operations.

Education and Experience Requirements:

• Relevant tertiary qualification in Hospitality, Culinary Arts, or Food & Beverage Services (preferred)
• 10+ years’ experience in catering or hospitality management (essential)
• Proven track record in competitive and sensitive markets
• Project management experience within hospitality or catering (advantageous)
• Experience in change management and unit mobilization (beneficial)
• Strong financial acumen in costing, budgeting, and forecasting
• Leadership experience in managing diverse teams
• Valid driver’s license

Key Areas of Responsibility:

Operational Excellence

• Manage daily unit operations in line with strategy, contracts, and compliance standards
• Ensure efficient, high-quality food production and service delivery
• Oversee the execution of creative events and catering functions

Menu & Food Production Oversight

• Lead menu planning, standardization, and costing
• Maintain consistency and quality across all food offerings
• Drive innovation and profitability

Financial & Administrative Control

• Oversee sales capture, stock control, and banking
• Monitor GP margins and maintain budget targets
• Manage electronic ordering and reporting systems

Compliance & Governance

• Uphold food safety, hygiene, and health regulations
• Maintain accurate compliance records

People Leadership

• Manage workforce planning, payroll, and performance
• Foster teamwork, accountability, and a culture of excellence

Client & Service Excellence

• Ensure SLA adherence and client satisfaction
• Drive continuous improvement through feedback and insights

Skills & Competencies

• Strong understanding of catering and hospitality operations
• Comprehensive knowledge of industry regulations and compliance
• Proven leadership, communication, and organizational skills
• Expertise in financial management and reporting
• Exceptional customer service orientation and event execution

Closing Date 17 July 2026

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The Main Purpose of the job

• The successful incumbent will be responsible to manage all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.

Education and Experience required:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
• Minimum 3 Years of experience of progressive/kitchen management is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• High Volume, complex foodservice operations experience is highly desirable.
• Must have hospital experience.
• Strong knowledge of HSE is advantageous.
• Special diets knowledge is compulsory.

Knowledge, Skills and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Customer Service Skills.
• Management Skills.
• Communication Skills.
• Exceptional Functions Skills.
• Ability to balance the budget and save on soft costs.
• Computer literate.
• HSE knowledge

Key areas of responsibility:

• Managing daily operations of the assigned unit.
• Implementation of the production process.
• Managing food/labour costs.
• Overall understanding of HACCP.
• To develop and plan menus.
• Kitchen brigade management.
• Management of the strategic and day to day operations of the operation.

Closing Date 24 July 2026

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Job Description

• We are seeking a highly organized and efficient Operations Secretary to provide administrative support to our Hygiene teams. The ideal candidate will have superb organizational skills, excellent communication abilities, and be able to multitask effectively in a fast-paced environment.
• The Operations Secretary will work closely with the General and Service Managers to ensure the smooth running of daily operations and provide clerical and administrative support as needed.

Key Responsibilities:

• Provide administrative support to the Service Manager and team members
• Manage and organize all documentation, records, and files related to operations
• Assist with scheduling meetings, appointments, travel arrangements, and other logistical tasks
• Prepare and distribute reports, presentations, and correspondence as required
• Coordinate with other departments to ensure timely completion of tasks and projects
• Maintain inventory of office supplies, uniforms and order as needed
• Handle incoming and outgoing communications, including emails, phone calls, and mail
• Perform general office duties such as photocopying, scanning, and filing
• Assist with event planning and coordination as needed

Qualifications:

• High school diploma or equivalent required preferred
• Proven experience in a similar administrative support role
• Excellent organizational and time management skills
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Strong communication and interpersonal abilities
• Ability to work effectively in a team environment and independently
• Detail-oriented and able to prioritize tasks effectively
• Knowledge of office equipment and procedures
• Ability to maintain confidentiality and handle sensitive information with discretion

Closing Date 14 July 2026

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Job Description

• We are seeking a dedicated and experienced Pest Control Operator to join our team. The ideal candidate will be responsible for inspecting, identifying, and treating pest infestations in residential and commercial properties. The PCO will work independently or as part of a team to provide effective pest control solutions for our clients.

Responsibilities:

• Conduct thorough inspections of properties to identify pest infestations and determine the appropriate treatment plan
• Apply pesticides and other pest control treatments in accordance with safety guidelines and regulations
• Monitor and follow up on treatments to ensure effective pest control
• Communicate with clients to provide recommendations for preventing future infestations
• Document all services provided and maintain accurate records of pest control activities
• Stay current on industry trends and pest control techniques through ongoing training and professional development

Qualifications:

• High school diploma or equivalent
• Prior experience working as a Pest Control Technician or in a related field
• Pest Control License or certification mandatory
• Knowledge of common pests and their habits
• Strong attention to detail and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Valid driver's license and experience

Physical Requirements:

• Ability to lift and carry equipment
• Ability to work in various weather conditions and in confined spaces
• Must be able to stand, walk, and bend for extended periods of time

Closing Date 14 July 2026

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Job Description

• We are seeking a dedicated Cleaning Supervisor to oversee and coordinate cleaning operations within clients' facilities. In this role, you will focus on maintaining high standards of cleanliness and hygiene, ensuring that all areas comply with health and safety regulations. You will play a vital role in leading a team of cleaning staff and driving operational excellence.

Key Responsibilities

• Supervise daily cleaning operations and manage the cleaning staff to ensure efficiency and effectiveness.
• Develop and implement cleaning schedules and procedures that align with company standards.
• Conduct regular inspections of cleaning areas to ensure compliance with hygiene and quality standards.
• Provide training and support to cleaning staff, fostering a culture of teamwork and excellence.
• Manage cleaning inventory, including ordering supplies and equipment as necessary.
• Address and resolve any staff or client issues related to cleaning services promptly.
• Maintain accurate records of cleaning activities, staff attendance, and incidents.
• Collaborate with facility management to ensure a clean and safe environment for all occupants.

Requirements

• Proven track record in a supervisory role within the cleaning or facilities management industry.
• Strong understanding of cleaning techniques, equipment, and safety procedures.
• Excellent leadership skills with the ability to motivate and train team members.
• Good organizational and time-management skills, with the ability to prioritize tasks effectively.
• Strong communication skills in both verbal and written forms.
• Familiarity with health and safety regulations in the cleaning industry.
• Basic computer skills for record-keeping and reporting purposes.

Preferred Qualifications

• Experience in a commercial or industrial cleaning environment.
• Certification in cleaning management or related fields.
• Knowledge of eco-friendly cleaning products and sustainability practices.
• Additional language skills are beneficial for communication in diverse environments.

Closing Date 14 July 2026

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Job Description

• The Health and Safety Officer will be responsible for ensuring the implementation of health and safety policies and procedures within the organization. They will work closely with management and employees to promote a safe and healthy work environment, conduct risk assessments, and investigate incidents to prevent future accidents.

Key Responsibilities:

• Develop, implement, and maintain health and safety policies and procedures in line with relevant legislation and best practices.
• Conduct regular site inspections and risk assessments to identify potential hazards and take appropriate measures to eliminate or control risks.
• Investigate accidents, incidents, and near misses, and provide recommendations to prevent recurrence.
• Coordinate health and safety training programs for employees, including inductions, toolbox talks, and refresher courses.
• Maintain accurate health and safety records and documentation, including incident reports and risk assessments.
• Monitor compliance with health and safety regulations and standards, and recommend corrective actions as required.
• Collaborate with management and employees to raise awareness of health and safety issues and promote a positive safety culture.
• Stay up-to-date with developments in health and safety legislation and industry best practices, and make recommendations for improvements where necessary
• Provide HSE training and induction for cleaning and hygiene staff
• Ensure proper use and storage of chemicals and cleaning equipment in line with safety protocols.
• Promote a strong safety culture across all levels of the organization     

Qualifications and Experience

• Diploma or certificate in Occupational Health & Safety or related field.
• Minimum of 2-5 years of experience in a health and safety role, preferably in a manufacturing or industrial setting.
• Strong knowledge of OHS Act, health and safety legislation and regulations, including OSHA standards.
• Valid Driver's Licence and at least 3 years driving experience
• Excellent communication and interpersonal skills, with the ability to engage with employees at all levels.
• Strong problem-solving and decision-making skills, with the ability to prioritize tasks and meet deadlines.
• Proficiency in Microsoft Office and health and safety management software.
• Strong communication and report-writing skills.
• Attention to detail and a proactive approach to risk management

Closing Date 14 July 2026

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Job Description

• The Health and Safety Administrator will be responsible for ensuring the implementation of health and safety policies and procedures within the organization. They will work closely with management and employees to promote a safe and healthy work environment.

Key Responsibilities:

• Customise, implement, and manage at a contract level, the company's Food Safety and Occupational Health and Safety Management systems.
• Work closely with the onsite management teams, leading from the front and addressing unsafe behaviours and practices.
• Oversee and verify the housekeeping, cleaning and sanitation in the facility
• Ensure that all procedures are documented, and the staff are fully trained and competent.
• Verify the quality, safety and compliance of all incoming ingredients to specification.
• Investigate and ensure the close out of all incidents following investigative process and by conducting a Root Cause Analysis.
• Adhere to Company Business Code of Ethics and rules of confidentiality.

Qualifications and Experience

• Diploma or certificate in Occupational Health & Safety or related field.
• Strong knowledge of OHS Act, health and safety legislation and regulations, including OSHA standards.
• Valid Driver's Licence and at least 3 years driving experience
• Excellent communication and interpersonal skills, with the ability to engage with employees at all levels.
• Strong problem-solving and decision-making skills, with the ability to prioritize tasks and meet deadlines.
• Proficiency in Microsoft Office and health and safety management software.
• Strong communication and report-writing skills.
• Attention to detail and a proactive approach to risk management

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Main purpose of the role:

• Halaal cook needs to ensure that all food preparation and planning strictly adheres to islamic dietry laws and must guarantee every meal is lawful (halal) and completely free of forbidden (haram) ingredients or cross-contamination with non-halal products. They will be responsible to serve well prepared dishes meeting the highest standards of quality and taste.

Desirable education and experience:

• Proven experience as a Halaal cook or in a similar role
• In-depth knowledge of Halaal dietary laws and practices
• Strong cooking skills and a passion for creating delicious and authentic dishes
• Excellent time management and organizational skills
• Ability to work well under pressure and in a fast-paced environment
• Strong communication and leadership abilities
• Certification in food safety and sanitation would be a plus

Key areas of responsibilities:

• Plan, prepare, and cook a variety of Halaal dishes, including traditional and modern recipes
• Ensure that all ingredients used in cooking are Halaal-certified and comply with Halaal dietary laws
• Monitor and maintain kitchen hygiene and cleanliness in accordance with Halaal guidelines
• Collaborate with the kitchen staff to develop new menu items and specials
• Train and supervise kitchen staff, ensuring that all dishes are prepared and presented according to the restaurant's standards
• Always adhere to health and safety regulations in the kitchen

Closing Date 15 July 2026

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The Main Purpose of the job

• Reporting to the Unit Manager, the incumbent will be responsible to ensure that all food and beverage areas are fully stocked, and the working environment is clean and tidy. You will be responsible for serving all food and beverages within a timely manner and attend to customer requests to ensure they have a great customer experience.

Education and Experience required:

• Matric
• Working experience in Hospitality environment
• Customer Service experience
• Min of 2 years’ experience in the same role

 Knowledge, Skills and Competencies:

• Customer service and communications skills
• Knowledge of basic mathematics
• Good analytical skills

Key areas of responsibility:

• To provide a friendly and professional service to all customers and clients
• You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience.
• To support the Unit Manager in all areas in order to deliver a great customer experience.
• To excel in the areas of operational excellence, financial performance and customer / client satisfaction to achieve company and client objectives within all Company policies, procedures and guidelines
• Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy.

Closing Date 09 August 2026