Job Openings at FNB South Africa

Are you someone who can:

• Provide tailored financial advice that addresses clients’ risk and investment planning needs.
• Primarily to focus on FNB Life Customized and/or Dynamic Life aligned with each client’s unique financial goals and circumstances.
• Recommend FNB Life and FNB Invest products that align with the client’s financial requirements.
• Assess clients’ financial status, including income, expenses, assets, and liabilities.
• Develop personalized financial plans to meet short-term and long-term goals.

Client Engagement

• Build and maintain strong relationships with clients through regular communication.
• Educate clients on FNB financial products and services.
• Adjust financial plans based on life changes.

Regulatory Compliance

• Ensure all financial advice complies with FAIS regulations and legislation.
• Stay updated on changes in financial laws and industry standards.
• Maintain ethical standards and fiduciary responsibility.

Sales and Business Development

• Identify and pursue new client opportunities.
• Promote financial products and services offered by FNB Life.
• Meet sales targets and contribute to the FirstRand Group revenue growth.

Reporting and Documentation

• Maintain accurate records of client interactions and financial proposals.

You will be an ideal candidate if you:

• FAIS accredited NQF Level 6 or higher
• Minimum 3 years industry experience
• Required FAIS Subcategories for insure and invest 
• Fit and Proper – not under supervision

You will have access to: 

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you have: 

• 3 Years Experience in a similar role
• Mandated and non-supervised for relevant subcategories as per pertaining to underwritten life cover and complex investments.
• Digitally Dexterous
• Client centricity
• Experience in cold calling and sourcing business through referrals.
• Strong financial planning acumen
• Good understanding of risk and invest products and replacement process.
• Good understanding and application of FAIS and Regulatory Framework.

End Date: January 21, 2026

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Are you someone who can:

• To facilitate business growth by designing and producing informative advertising material that gains product and customer loyalty and understanding

You will have access to:

• Opportunities to network and collaborate.
•  A challenging working environment
• Opportunities to innovate.

You will be a match if you able to:

• Manage own costs and expenses associated with role to enhance cost effectiveness
• Deliver exceptional service that exceeds customers’ expectations through  proactive, innovative and appropriate solutions
• Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Manage the card artwork and illustration library according agreed timelines and requirements
• Ensures that necessary criteria and standards, in line with relevant policies and procedures, are adhered to in the development of material, ensuring uniformity throughout
• Ensures that necessary design criteria and standards are adhered to in the development of material
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Manage own development to increase own competencies
• ⁠3–5 years’ proven experience in Graphic Design, with a strong portfolio demonstrating creative and technical proficiency.

Qualifications

• Bachelor of Design focus on Graphic Design
• Add UI Experience (advantageous)
• Applicants must include a digital portfolio or link to previous design work when applying.

End Date: January 21, 2026

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Are you someone who can:

• Develop and maintain strong relationships with clients, understanding their financial needs and providing tailored solutions.
• Collaborate with business units and product houses to ensure comprehensive service delivery.
• Manage end-to-end lending transactions.
• Provide expert analysis and support to secure new clients and further entrench existing ones.
• Achieve financial targets and assist with profit growth.

You will be an ideal candidate if you:

• Minimum qualification of NQF7.
• 3 to 5 years of experience in a similar environment.
• Strong knowledge of FNB products and services.

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you have:

• Understanding of Financial Statements:
• Cash Flow Analysis knowledge
• Credit Analysis
• Property Market Knowledge
• Market and Economic Awareness
• Thrive in a collaborative environment

End Date: January 21, 2026

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Are you someone who can:

• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs

Minimum Qualification Requirements :

• National Senior Certificate (Matric)
• NQF 5 in Banking / NQF6 / Related fields

End Date: January 22, 2026

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Are you someone who can:

• To facilitate business growth by designing and producing informative advertising material that gains product and customer loyalty and understanding

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you able to:

• Manage own costs and expenses associated with role to enhance cost effectiveness
• Deliver exceptional service that exceeds customers’ expectations through  proactive, innovative and appropriate solutions
• Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Manage the card artwork and illustration library according agreed timelines and requirements
• Ensures that necessary criteria and standards, in line with relevant policies and procedures, are adhered to in the development of material, ensuring uniformity throughout
• Ensures that necessary design criteria and standards are adhered to in the development of material
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Manage own development to increase own competencies
• ⁠3–5 years’ proven experience in Graphic Design, with a strong portfolio demonstrating creative and technical proficiency.

Qualifications

• Bachelor of Design focus on Graphic Design
• Add UI Experience (advantageous)
• Applicants must include a digital portfolio or link to previous design work when applying.

End Date: January 21, 2026

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Are you someone who can:

• Develop and maintain strong relationships with clients, understanding their financial needs and providing tailored solutions.
• Collaborate with business units and product houses to ensure comprehensive service delivery.
• Manage end-to-end lending transactions.
• Provide expert analysis and support to secure new clients and further entrench existing ones.
• Achieve financial targets and assist with profit growth.

You will be an ideal candidate if you:

• Minimum qualification of NQF7.
• 3 to 5 years of experience in a similar environment.
• Strong knowledge of FNB products and services.

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you have:

• Understanding of Financial Statements:
• Cash Flow Analysis knowledge
• Credit Analysis
• Property Market Knowledge
• Market and Economic Awareness
• Thrive in a collaborative environment

End Date: January 21, 2026

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Job Description

To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards.

• Connect with our customers by living up to our brand promise of “how can we help you?” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs
• Conduct themselves in an ethical manner at all times
• Adhere to the TCF (Treating Customer fairly) principles in all that you do
• Identify and sell/cross sell products aligned to customer needs
• Maximize channel optimisation opportunities identified aligned to customer needs  
• Ensure activities support cost containment and reduction
• Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience

End Date: January 18, 2026

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Are you someone who can:

• Develop productive working relationships with colleagues in support of the delivery of contracted work outputs.            
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Deliver customer service through adherence to quality service standards.
• Assist with project governance assurance and compliance, ensuring all information relating to projects are correctly recorded and stored as per the project taxonomy in confluence.
• Review and monitor project governance assurance and compliance against the BDLC Framework and stipulated minimum controls.
• Provide logistical and administrative support to the project team, project manager, programme manager or PMO to arrange venue and travel related bookings, track project costs, project meetings, workshops and complete accurate minutes from the meetings.
• Assist project managers with the coordination of project tasks and activities relating to the daily running of the projects through teamwork and collaboration. 
• Execute small project tasks on behalf of project, programme managers or PMO Heads. Prioritise own work and manage own deliverables.
• Maintain the risk, issues, decision and change register for the project team.
• Assist the project team to ensure data captured meets the criteria outlined in the relevant project governance framework.
• Do all administrative arrangements that pertain specifically to project related activities.    
• Ensure project financial information is communicated and aligned to the financial project management system.
• Coordinate and prepare accurate presentations and project reports with an attention to detail.
• Administer the relevant document storage system for all project artefacts as per the governance in the BDLC framework.
• Support internal project audits and assist with audit exception reporting.
• Contribute to cost efficiencies through responsible utilisation of work-related resources.
• Monitor the relevant project tracking system to track and report on project progress and relevant items.
• Review identified project documentation to track and report on quality standards and adherence to governance procedures.
• Assist with processes mapping, documentation and optimisation of project processes.

Educational Background

• Matric (Grade 12)
• Completed NQF 5 (Diploma or bachelor’s degree in business administration, Project Management, or a related field)

Certifications (optional but advantageous):

• CAPM (Certified associate in project management)
• PRINCE2 Foundation
• Agile/Scrum certifications

Technical Skills

• Project Management Tools: Familiarity with tools like Microsoft Project,
• Jira or Confluent
• Microsoft Office Suite: Especially Excel, Word, PowerPoint, and Outlook.
• Basic Data Analysis: Understanding of reporting tools and dashboards (e.g., Power BI, Excel PivotTables).
• Document Management Systems: SharePoint

Experience

• 4 -5 years’ experience in the field

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate
• We can be a match if you are:

Adaptable and curious

• Analyse complex data sets
• Thrive in a collaborative environment
• Apply now if you are interested in taking the next step. We look forward to engaging with you!

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Job Description

• The Marketing Portfolio Manager III for Channels will support the Channel Marketing Lead in developing and executing a comprehensive marketing strategy for both assisted (PoP, call centre, PASAS) and unassisted (digital channels; app, online banking,) channels. The role ensures optimal customer engagement, acquisition, and retention through tailored marketing efforts, enhancing the customer journey and driving revenue growth.
• The ideal candidate will collaborate cross-functionally with product, sales, digital, and customer experience teams to deliver integrated marketing strategies that optimize the performance of all customer interaction points.

Channel Optimization and Merchandising

• Help lead marketing and in-branch merchandising efforts, ensuring that product promotions, offers, and key banking services are prominently displayed and effectively communicated to customers.
• Assist in designing physical merchandising strategies for branches, focusing on layout, point-of-sale (POS) materials, and visual displays to maximize customer engagement and conversion.
• Collaborate with branch managers and sales teams to ensure that marketing materials, product displays, and promotional signage are aligned with customer preferences and VI  guidelines.
• Drive marketing initiatives for digital channels (e.g., mobile banking, online banking, ATMs), ensuring digital banking  adoption (such as banners, product highlights, and promotions) is seamlessly integrated into the customer journey.
• Partner with the Digital Team to enhance virtual merchandising by improving user experience, creating visually appealing interfaces, and ensuring that product promotions are visible and easy to navigate.

 Campaign and Merchandising Management

• Work with the Channel Marketing Lead in developing integrated marketing campaigns and merchandising strategies across all channels, ensuring consistent messaging and product visibility.
• Ensure data-driven decision-making by utilizing insights from customer behavior analytics and performance metrics to refine marketing and merchandising strategies.
• Support the end-to-end customer journey, from awareness to acquisition to retention, ensuring a seamless and consistent brand and product experience.

 Stakeholder Collaboration

• Work closely with Sales, Product and Customer Service teams to create marketing and merchandising programs that support business objectives.
• Collaborate with Branch Managers, Call Center Heads, and Digital Teams to align marketing and merchandising strategies, enhancing performance in each channel.
• Lead  Merchandising to ensure that product displays, both in-branch and digital, align with promotional objectives and customer engagement strategies.
• Engage with Analytics Teams to measure the effectiveness of marketing campaigns and merchandising initiatives, optimizing for maximum impact.

 Frontline Communication

• Help develop and execute an internal communication strategy that ensures all frontline employees are well-informed about upcoming marketing campaigns, product promotions, and customer engagement strategies.
• Create and distribute internal briefings, promotional guides, to branch managers, call center teams, and relationship managers to ensure clear understanding and execution of marketing activities.
• Collaborate with in channel comms teams to facilitate training sessions or workshops for frontline teams to educate them on new marketing campaigns and product updates, enabling them to effectively engage with customers.
• Serve as a key liaison between the marketing team and frontline staff, ensuring that feedback from branches, call centers, and customer-facing teams is incorporated into campaign refinement and ongoing strategy.

 Activation Landing and Campaign Implementation

• Assist in ensuring that marketing campaigns are successfully activated and landed within branches, call centers, and other customer-facing environments.Oversee the physical execution of in-branch promotions (signage, brochures, POS materials) and ensure proper deployment of marketing materials.
• Coordinate with branch and call center teams to ensure campaign readiness and that the marketing message is consistently communicated to customers.
• Work with digital teams to ensure that online and mobile banking channels are updated in sync with in-branch promotions, ensuring a consistent campaign launch across all channels.

Skills and Qualifications:

• Educational Background: Bachelor’s degree in marketing, Business, Communications, or a related field.
• Channels and Branch experience
• 4-5 years of experience in Marketing, Advertising and Media (incl. digital), of which 2-4 must be in campaign management and activations, ideally within retail sectors.

You will have access to:

• Opportunities to network and collaborate
• Challenging work environment
• Opportunities to innovate

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Adaptable, curious and willing to learn.
• Passionate in providing insights.
• Thrive in a collaborative environment.

End Date: January 23, 2026 

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Are you someone who can:

• Mitigate risk posed by incidents of financial crimes by making informed risk decisions in-line with FirstRand and segment risk appetite, thereby mitigating the risk posed by incidents of financial crimes perpetrated via the Bank’s infrastructure.

Against a holistic review, determine:

• if any of the customers have used, or have attempted to use, the Bank’s products and services for illicit purpose/s or for purposes that falls outside the defined organisational risk appetite; and
• whether the continuation of a banking relationship with such clients expose the Bank to unacceptable risks in relation to inter alia Money Laundering, Funding of Terrorist Activity, Illicit Financial Activity or Reputational risk and/or contravenes the organisation’s risk appetite, or not.
• Collate, gather and supply compelling and comprehensive evidence pertaining to financial crimes (as per above) to support efforts to enable informed decision making.
• Based on your investigations conducted contribute towards recommendations relating to process and control changes to address loopholes identified and thus reducing financial crime risks the Bank.
• To effectively engage with stakeholders (which include but may not be limited to clients, peers, regulators, law enforcement agencies, etc.).
• Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives and continuously review objectives and goals.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation.
• Provide an administration service that meet time and quality standards and includes reporting and updating of all relevant information. 
•  

You will be an ideal candidate if you:

• Have a relevant bachelor’s degree (e.g., Law, Risk Management, Criminology, Finance/Accounting).
• Are certified through a formal Anti-Money Laundering (AML) progamme.
• Have 3 to 5 years’ experience in a similar environment.  
• Are analytically thinking, have a good understanding of business and the larger economy including the micro and makro factors that influence the broader economy as well as the economic value chain.

You will have access to:

• Opportunities to network and collaborate.
• Challenging Work.
• Opportunities to innovate.

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

End Date: January 21, 2026

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The successful candidate will act as the primary marketing lead for the Visa partnership, collaborating closely with Visa, internal business units, and marketing stakeholders across Retail and Commercial segments to translate partnership opportunities into measurable business outcomes.

• Lead the Visa marketing strategy: Define and deliver an integrated marketing plan that aligns with Visa and FNB’s business objectives.
• Drive measurable growth: Develop and execute campaigns that increase card issuance, activation, spend, and customer engagement.
• Partnership leadership: Serve as the single point of contact for all Visa-related marketing matters, working closely with Visa and FNB teams to ensure alignment and shared value creation.
• Integrated marketing delivery: Orchestrate cross-channel campaigns across brand, digital, and product teams to drive acquisition and usage outcomes.
• Performance management: Establish and track marketing KPIs, ROI, and incentive-related performance, using data to optimise spend and drive impact.
• Stakeholder management: Engage and influence key internal and external stakeholders, ensuring strong collaboration across product, customer, and segment teams.
• Budget and governance: Manage marketing budgets effectively, ensuring all activity meets governance and brand standards.
• Innovation and thought leadership: Introduce new ways to leverage the Visa partnership for customer experience differentiation and growth.

Ideal Candidate

• Experience: 5+ years in marketing, with proven success in financial services, partnership marketing, or card/payments marketing.
• Track record: Strong ability to link marketing initiatives to commercial outcomes and ROI.
• Strengths: Strategic thinking, executional excellence, data-driven decision-making, and stakeholder influence.
• Education: Degree in Marketing, Communications, or Business (postgraduate advantageous).

What You’ll Gain

• The opportunity to shape one of FNB’s most strategic partnerships.
• Exposure to global marketing collaboration through Visa’s network.
• A platform to deliver measurable business impact through marketing innovation.

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Are you someone who can:

• Deliver a service which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Maintain close working relationships with key stakeholders ensuring appropriate IT solutions are developed.
• Implement processes, which build customer service delivery excellence and encourage others to provide exceptional service.
• Create and maintain working relationships with a variety of stakeholders for purposes of expectation management, knowledge shnd post implementation unit tests are performed for all configuration and development tasks.
• Ensure testing yields an acceptable level of performance for the changes being delivered.
• Analyse and/or identify problems/requirements to determine impact, patterns and trends, best fit alternatives, and best practice solutions.
• Determine the estimated resources and timelines required to deliver the required functionality.
• Assess, identify, and mitigate potential risks within the IT function by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Design relevant IT Solution and produce specification and architecture in accordance with agreed standards against the requirements and approved by the appropriate governance forums.
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.
• Support effective teamwork within the function.
• Participate and collaborate across teams.
• Plan and manage performance, skills development, employment equity, talent, and culture of team in order to improve innovation and achieve efficiencies.

You will be an ideal candidate if you:

• Minimum Qualification: Degree related to data management e.g. BCom informatics, B.Sc Maths, Engineering, etc 
• Experience and skills: 3/5 years
• Oracle Enterprise Data quality
• Oracle Data Integrator
• JSON
• JavaScripting
• Ab Initio
• Teradata SQL 
• PowerBI

Additional Knowledge -

Strong understanding of Data Management practices and processes in a large financial services organization

• Understand both the technical points of Data Management, as well as the business drivers and needs
• Sound knowledge of data and data quality management
• Understand regulations and legislation which require information or data management capabilities, communities and understand the dependencies between people, technology and the processes of Data management, MIS and data insights

You will have access to:

• Opportunities to network and collaborate.
• Challenging work environment.
• Opportunities to innovate.

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

End Date: January 28, 2026 

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Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4  qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

You will have access to:

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

End Date: January 21, 2026 

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Are you someone who can:

• Provide first line support on escalations that are outside of turnaround time. 
• Manage all segment leadership requests. 
• Report on all Challenges within regions and manage expectations. 
• Manage the full process related engagement from submission of quote to completion. 
• Proactively support lead usage, assisting with seeking opportunities through adviser tools. 
• Drive campaign management in region on all newly launched campaigns, launch, track and keep momentum going. 
• Track and contribute to the attainment of the monthly budget, reporting on progress, as well as deriving strategies on how to close gaps in achieving targets. 
• Analyse and develop implementation plan against the forecasted financial budget. 
• Develop tactical budget for area of responsibility that minimize expenditure and manage costs. 
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in. 
• Contribute to sustaining a competitive edge through upskilling and coaching frontline advisors on how to effectively upsell clients. 
• Develop and implement practices which build service delivery excellence and implements efficiency models. 
• Model and coach behaviors that build rewarding relationships, encourage innovations and allow others to provide exceptional customer service. 
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders. 
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure. 
• Participate in relevant management forums where required and cascades relevant information through team. 
• Identify opportunities across the business by grouping similar projects to enable the re-use of similar enterprise capabilities to improve efficiencies and manage duplication 

You will be an ideal candidate if you:

• BCom Degree or Related Qualification
• Investment and Long-Term Insurance experience
• 3-5 Years in a Broker Consultant Role
• CFP would be preferable
• Experience working on a platform eg: LISP- Linked Investment Service Provide

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you are:

• Adaptable and curious
• Attention to detail
• Thrive in a collaborative environment
• Deadline driven
• Able to handle a pressurized environment

End Date: January 22, 2026 

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Job Description

• To translate high-level requirements into interaction flows and artifacts, and transform them into intuitive and functional designs with the aim of shaping and improving the user experience to enhance the aesthetic appeal across web, desktop and mobile through the creation of considered visual elements
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Overview of the role and requirements:

• To translate high-level requirements into interaction flows and artifacts, and transform them into intuitive and functional designs with the aim of shaping and improving the user experience to enhance the aesthetic appeal across web, desktop and mobile through the creation of considered visual elements
• A good understand of the design thinking process and using the methodology at scale.
• Design tools experience with Figma and Adobe Creative Cloud
• The successful candidate must be able to handle multiple projects at a time        

You will be responsible for:

• Develop, encourage and nurture collaborative relationships across area of specialisation
• Participate in planned activities that are appropriate for own development Manages risks in own area of responsibility
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
• Control expenditure and identify process improvements to contain and reduce costs

What you will need:

• 3-5 years experience in a similar role  
• Multi facetted individual

We can be a match if you can:

• Strong communication and interpersonal skills.
• Able to work under pressure
• Good presentation skills
• Very good user interface design skills  
• Good stakeholder engagement

You will have access to:

• Opportunities to network and collaborate.
• Challenging Work.
• Opportunities to innovate.

End Date: January 23, 2026

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Are you someone who can:

To drive the growth of the business in partnership with Segment and Channels, by delivering on strategy, project manage various business development activities and initiatives and ensure delivery of the portfolio’s key objectives. Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions.

• Provide first line support on escalations that are outside of turnaround time.
• Manage all segment leadership requests.
• Report on all Challenges within regions and manage expectations.
• Manage the full process related engagement from submission of quote to completion.
• Proactively support lead usage, assisting with seeking opportunities through adviser tools.
• Drive campaign management in region on all newly launched campaigns, launch, track and keep momentum going.
• Track and contribute to the attainment of the monthly budget, reporting on progress, as well as deriving strategies on how to close gaps in achieving targets.
• Analyse and develop implementation plan against the forecasted financial budget.
• Develop tactical budget for area of responsibility that minimise expenditure and manage costs.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Contribute to sustaining a competitive edge through upskilling and coaching frontline advisors on how to effectively upsell clients.
• Develop and implement practices which build service delivery excellence and implements efficiency models.
• Model and coach behaviours that build rewarding relationships, encourage innovations and allow others to provide exceptional customer service.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders.
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure.
• Participate in relevant management forums where required and cascades relevant information through team.
• Identify opportunities across the business by grouping similar projects to enable the re-use of similar enterprise capabilities to improve efficiencies and manage duplication.

You will be an ideal candidate if you:

• National Senior Certificate (Matric)
• NQF Level 7 Qualification from a recognized institution
• Have 5 years’ relevant experience in financial services or banking environment
• Banking Product Knowledge

You will have access to:

• Opportunities to network and collaborate
• Exposure to how our customer journeys are crafted
• Creating and working on Valude Added Services
• A challenging working environment
• Opportunities to innovate
• Opportunity to present to different Steerco’s and Exco’s
• Lots of space for Innovation, out-of-the-box thinking

We can be a match if you are:

• Adaptable and curious
• Possess great analytical thinking and strong interest in data analysis and marketing of our value-added services
• Able to interpret financial statements
• Thrive in a collaborative environment

End Date: January 23, 2026

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Job Description

To provide administration support to ensure the smooth running of the Administration and Risk part of the Branch and assist in the achievement of the customer migration to electronic methods of banking strategy

• Continuously assess own performance, seek timely and clear feedback and request development where appropriate
• Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared
• Complete daily Administration Functions in the Branch to mitigate risk
• Assist with Management of branch required Cash Holdings and teller, ATM related cash issuing and direct customers to electronic methods of banking and assist in utilisation
• Act responsibly with work related resources to contribute to cost containment
• Build and maintain stakeholder relationships
• Deliver on contracted performance objectives according to set procedures and agreed service level agreements
• Produce high quality work, by adhering to predefined standards and procedures and in accordance with compliance and governance standards

End Date: January 21, 2026

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Job Description

• To proactively identify, pursue, and capitalise on business opportunities for the Bank by acquiring and retaining clients within the 0 to10 million turnover segment. Drive portfolio growth through strategic client engagement and effective portfolio management, ensuring long-term relationships and alignment with business objectives.
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team in FNB Commercial Sales and Service (Mthatha), you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

The Ideal candidate must have the following exposure:

• Manage cost to income to increase profitability and efficiencies for the business.
• Enhance business performance and profitability.
• Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
• Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Drive the achievement of customer migration by recommending solutions and improving efficiencies
• Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals.
• Define a sales strategy and delivery plans in support of the strategic business objectives
• Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames.
•  Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.

You will be an ideal candidate if you:

• Have obtained 2-3 years in a Business Relationship Manager role in the Commercial Banking environment  
• FAIS Accredited qualification (Bachelor of Commerce)
• Exposure to Credit Applications in Agric space environment.
• RE qualification
• Credit Management exposure a must
• Have experience of dealing with high level customer queries
• Are not an unrehabilitated insolvent

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Sales driven
• Thrive in a collaborative environment
• Client-centric

End Date: January 23, 2026

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Are you someone who can:

• Develop and advise on appropriate change strategies in alignment with project requirements that support overall business strategy
• Deploys integrated risk management, governance and compliance frameworks throughout area of responsibility
• Identify and participate in activities that are appropriate for own development as a life-long learner
• Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives
• Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values
• Compile reports that track progress and guide business to make informed decisions
• Develop tactical strategy and delivery plans in support of functional strategic objectives in partnership with leadership
• Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions
• Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards that build the brand
• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances
• Monitor actual project progress and resolve issues speedily to enhance effective client service delivery
• Design integrated programme plans, identify resources for execution purposes, implement, identify risks and apply associated project

You will be an ideal candidate if you have

• Completed relevant undergrad degree/diploma
• Post graduate degree
• 5 to 7 years in Programming management experience
• 3 to 3 years of managing a team

Additional requirements

• Bring direct experience managing Sapiens or comparable core-system vendors in regulated financial environments.
• Challenge vendor assumptions, delivery claims, and commercial justifications with authority and technical depth.
• Enforce governance standards and delivery discipline, including risk management, dependency tracking, and transparent reporting.
• Operate confidently at Management level, aligning business, technology, finance, and vendor outcomes.
• Build strong relationships with internal PMO and Vendor Management to integrate financial and delivery controls.

Key Deliverables

• Strengthen governance and contractual compliance.
• Improve vendor performance and delivery predictability.
• Increase transparency of risk, budget, and status reporting.
• Restore confidence in transformation outcomes and strategic timelines.

Competencies

• Advanced vendor management and governance expertise.
• Strong commercial acumen and negotiation skills.
• Ability to lead complex, multi-stakeholder programmes.
• Excellent communication and executive engagement capability.
• Proven track record in regulated financial environments.

End Date: January 21, 2026

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Are you someone who has experience in:

• OpenShift architecture experience, with cloud container solutions as advantageous
• To automate the processes between software development and IT teams to enable continuous delivery through designing, developing, testing and releasing software frequently, faster and more reliably in an agile environment.
• Develop IT solutions to meet business requirements and translate technical requirements into test cases, test scenarios and scripts. Execute, and document test plans.

Key Responsibilities:

• Evaluate new application packages and tools and perform research on best practices.
• Write scripts that will initiate and orchestrate the complete deployments of DEV, QA and Production environments.
• Install, configure and Integrate solutions with other applications and platforms outside the framework.
• Execute testing efforts across the life cycle. Design, develop, and implement reusable components.
• Perform script maintenance and updates due to changes in requirements or implementations.
• Set up and maintain the test environments for both manual and automated testing.
• Deploy new modules, upgrades and fixes to the production environment and build automated deployments.
• Perform moderate to complex tasks in support of one or more IT projects that require a singular area of expertise, in multiple technical environments within a specific business area.
• Assist in establishing requirements, methods and procedures for routine maintenance.
• Address issues identified by end users, create patches when necessary, and work through the backlog of customer-reported defects.
• Troubleshoot production problems and existing information systems to identify errors or deficiencies and develop solutions.
• Evaluate existing applications and platforms and provide recommendations for improving performance.
• Review modules for quality assurance and assist in defining DevOps and quality guidelines and standards.
• Facilitate automated testing.
• Automate deploys and feedback such as provisioning, application releases and installations.
• Create tight feedback loops to ensure issues and optimizations are communicated timeously.
• Monitor and evaluate all customer touch points to ensure the effectiveness of development operations principles.

We can be a match if you are:

• Able to work independently
• Self-starter and able to build relationships Have 4 to 5 years' experience in similar role

You will have access to:

• Opportunities to network and collaborate.
• Challenging work. Opportunities to innovate.

End Date: January 20, 2026