Job Openings at KFC

Key Responsibilities

• Support daily site planning and task delegation, and step in to manage smaller tasks as directed.
• Oversee a small team, coordinate tasks, and ensure work aligns with quality standards and program.
• Safety and Compliance, enforce safety protocols, monitor PPE use, and report incidents.
• Keep records of daily activities, progress, and materials used.
• Act as a point of contact between workers and management, relaying instructions clearly.
• Assisting employees with general construction tasks.
• Measurement and takeoff for material orders.
• Consulting drawings for layout and preparation of tasks.
• Managing and maintaining a safe and clean job site.

Requirements

• Grade 12 certificate
• 2-5 years in a similar construction role, and vocational training (preferred).
• Proficient knowledge of construction processes, tools, safety standards, and blueprint reading.
• Strong communication, basic problem-solving, and task delegation abilities.
• Relevant safety certifications (e.g., OSHA) required. 
• Experience with reading and interpreting architectural/structural drawings;                        
• First Aid certification.   
• Working at Heights certification.                                                                     
• Valid license and vehicle are required.
• Ability to handle physical demands, including long hours, lifting, and working in various weather conditions.
• Travel is required from time to time

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KEY RESPONSIBILITIES

• Elevate customer journey in FOH through authentic connections of Feel-Good brand experiences, in all customer touchpoints: Welcome, Ordering and Dine In
• Manage and assist customers with kiosk orders and future eCommerce strategies, ability to upsell items on the menu, recommend new promotions and references our Add Hope system
• Maintain Feel-Good connections in FOH between service delivery providers, drivers and CSTMs.
• Manage the flow of customers and any potential bottlenecks.
• Observe and act on customer needs throughout their dining experience to enhance experienced service levels (e.g., notice a drink refill is needed while seating another customer and ensuring the drink is refilled prior to getting back to the door).
• Protect assets and guests by adhering to sanitation, health and safety regulations and brand standards.
• Adhere to YUM’s culture principles.

Requirements

• Matric
• Customer service certificate 
• 6-12 months KFC tenure English proficiency 
• Ability to communicate in a clear, concise, and friendly manner.
• Committed to hospitality and guest experience.
• Display excellent guest management skills.Technically astute to manage the kiosk.
• Maintain a high and positive energy. 
• Professionalism
• Ability to multi-task
• Team orientated.High attention to detail
• Well groomed
• Ability to stand/walk and stay focused and alert for extended periods of time.
• Remain tactful when facing confrontational situations.