Job Openings at Liquid Intelligent Technologies

Role Purpose

To be responsible for the operational management of field operations and the staff compliment of a specific sub-department within the Region, including, but not limited to all the associated technologies, to provide a service that seamlessly integrates to the entire business unit and the overall Network. This position is responsible for the operational management and driving of the MTTR and MTTI performance in the Remedial, Preventative maintenance and the Provisioning of new services. To be responsible for the operational management of the network availability and support functions provided by the field operations teams.

Role Description

• Oversees, within their area of responsibility, the operational management of preventative, reactive and corrective maintenance on the LTSA Network and Customer Managed Services networks (inclusive of IP, Voice, Transport, Facilities, Optic Fibre Infrastructure and Managed Services).Engage with Assistant Managers and Senior Specialists to ensure field resolution and compliance with SLAs.Manage scheduled and unscheduled downtime to minimise impact on customers. Ensure fault management, diagnostics and resolution to meet Liquid Telecom requirements.
• Manage incident escalation resolution matrix by operating in a manager capacity within the escalation matrix to ensure that correct decisions are made and in the interest of the client and LTSA network. Manage the spares availability for all Core, Access, CPE equipment, Facility and Optic Fibre infrastructures. Review Root Cause Analysis for all Major Events on the Network and ensure systems put in place to prevent or mitigate its reoccurrence. Communicate with various stakeholders on the progress of repairs or maintenance to track progress against required LTSA standard and/or SLAs
• .Manage and ensure compliance to all maintenance programs. Facilitate, monitor, and manage cross functional activities and processes. Manages issues and risks raised against all Service operational regional Projects. Conduct regular meetings with relevant stakeholders (Internal & external stakeholders). Effectively deal with customer escalations and complaints.
• Manage resource availability for the supervision and provisioning of new services to enterprise and managed services customers. Oversee all projects executed by the field operations teams under their control. Provide progress reports to stakeholders on project progress. Ensure performance requirements of new services are met to ensure revenue and customer satisfaction. Manage operational teams to ensure quality of installations at customer premises.
• Manage construction in the road reserves and ensure adherence to standards and quality. Assist with the evaluation of incoming and outgoing “Right of Way” approvals. Manage project kick-off meetings. Effectively deal with customer escalations and complaints. Manage the equipment preparation and configuration of new services. Oversee the recovery of equipment (customer cancellations). Manage the deployment of last mile fibre installation projects. Consult with senior management and review proposals to determine goals, time frame, funding limitations and procedures for accomplishing the project/task. Oversee OSP build contractor performance. 
• Oversee and support Project Managers with planning and execution of projects under their control. Responsible for control of various projects and ensures that project goals are accomplished in line with business objectives, within budget and time frame. Adherence to project management methodology (Prince2) and suggested improvements.
• Management of the sub-departments, internal and external stakeholders to meet company operational goals and objectives. Proactive notification and updates of service failures to be sent timeously to respective stakeholders in order inform all impacted customers. Ensure efficient use of various ERP tools used by the organization to support functional analysis and reporting. Develop, implement, document, and enforce applicable procedures to deliver a unified service within the department. Review report on all non-conformance issues. 
• Reporting progress at regular intervals to senior management. Ensure regional delivery of scorecard objectives. Achieve business objectives by ensuring performance management amongst teams. Effectively manage vendors and contractors to comply and align with various 3rd Party and customer SLAs.Manage discipline, corporate governance, training and development, and administration. Assist and support to create, review and revise service assurance processes to maintain compliance. Managed and report on ISP & OSP environments resolution efficiencies. Manage Occupational Health, Safety and Environmental programs within area of responsibility
• Support programmes and processes to support various ISO accreditation. Oversee issues and risks raised against all operational projects. Interact with internal and external stakeholder to implement plans to reduce the risks associated with vandalism and theft of company assets. Support the company’s business continuity management plans for sub-departments area of responsibility.
• Monitor and report on costs associated with staff such as overtime, allowances, leave and training, to ensure they meet requirements set out in policy as well as those directed to meet organizational objectives. Ensure that all human resources are appropriately managed in terms of performance and development including performance management and career development initiatives. 
• Manage staff in sub-department to achieve the objectives in line with the operating plan and company strategy. Update and implement the shift rosters, to ensure 24X7 operations are fully staffed and maintained with competent individuals. Manage discipline, corporate governance, training and development, administration, appointments and staffing, performance management, career and succession planning.
• Assist with business cases for various Revenue generating projects. Manage the movement and capitalization of LTSA assets with in are of responsibility. Manage OPEX and CAPEX budgets within area of responsibility.1st line approval for OPEX and CAPEX technical motivations. Initiate the recovery of funds associated to 3rd party damages on the LTSA network

Requirements

• B-Degree(NQF7) similar technical qualification or relevant technical experience in Operations: Essential
• ITIL V3 Foundation: Desirable
• Cisco or similar certification: Desirable
• 5-8 years ICT environment : Essential
• 5-8 years Telecommunications environment: Essential
• 5-8 years Technical experience and relevant technical certification: Essential
• 3-5 years Management experience (junior): Essential
• The candidate must be fluent in isiXhosa.
• The candidate must be familiar with the area

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Key Performance Area

Accountability on tax efficiencies and compliance

• Preparation and lodgement of all tax returns and other related obligations.
• Prepare and submit the income tax provisions and attend to all effective tax rate matters.
• Compute all periodic taxes as per applicable IFRS.

Tax risk management

• Raise awareness of tax issues and effectively propose action plans to management.
• Ensure consistence in tax policies and their application across the ADC group.
• Document all tax correspondence and rulings and maintain an up-to-date register of such.

Tax audits and systems

• Attend to and manage all external tax audits.
• Ensure all taxes are submitted onto the applicable tax system(s) for review and filing.

Value addition synergies

• Identify and advise of any opportunities to improve cost management through utilization of any available tax allowances/benefits.
• Co-ordinate and advise management on specific tax matters for new ADC markets.

Requirements

Formal Qualification Required

• Essential- BCom degree, specializing in Tax/ Post graduate degree in commerce.
• HDIP Tax or Masters in Tax
• SAIT member /Chartered Accountant

Job Related Experience Required

• Minimum 4 years Tax accounting, advisory and compliance experience
• Minimum 3 years Financial Management and Reporting with a minimum of 3 years in a similar position in a recognized Audit/Accounting Firm

Job Related Knowledge Required

• A strong working knowledge of tax compliance matters
• And demonstrated experience in tax compliance role
• Tax Acts and application in financial reporting and statutory reporting
• Ability to analyse financial information, extract the pertinent facts and make a sound tax analysis thereof
• Ability to prepare and file all aspects of a tax compliance processes
• Experience and ability to originate, design and use a tax risk framework
• Understand & apply tax laws, identify opportunities and management of implementation of such

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Description

To ensure complete and accurate internal and external reporting of the ADC Group’s financial results, by adopting and maintaining a financial controls governance framework inclusive of all financial systems. This role further supports the ADC Group CFO.

This role further manages the delivery of all the ADC Group’s financial accounting and all internal and external reporting requirements, provides technical accounting support to the ADC GCFO and business, develops, designs, and maintains appropriate financial controls, policies, and systems, whilst providing appropriate oversight over revenue assurance. Provides input into key funding, shareholder and transaction negotiations and contract discussions. The jobholder will liaise day to day with the Group CFO, Board committee members, the operating companies, external advisors, internal and external auditors and maintenance of bank accounts, bank mandates including relationships and a financial controls governance framework inclusive of all financial systems.

The FC is responsible for finance operations oversight in all respects of the ADC group, which includes operations in SA, Kenya, Nigeria and will grow into 10 counties over the next five year. The group also includes holding companies (HoldCos) in UK and Jersey and various operating companies (OpCos) in Africa. Internal and external reporting responsibilities include external quarterly reporting, management of the group audit, internal management accounting, provision of technical accounting advice, monitoring of process and controls across the group, transactional accounting, and treasury management.  There will be a need to liaise closely with the Financial Planning & Analysis (FP&A), Procurement and Site Selection teams to understand key developments and anticipate the consequences for the financials. The jobholder is a key contributor to the design and deployment of the training and development structure for the finance operations function.

The FC will further ensure that all financial systems are fit for purpose to facilitate suitable governance on all day-to-day and key financial controls in the group. The FC ensures that reporting to the business is timely, accurate and in an appropriate form that enables key decision making by the ADC CFO, CEO, operating companies, subcommittees the Cassava Group and Board.

Key Performance Area

Financial, Reporting, Controls and Operations

Prepare and manage financial information and reports within financial reporting by;

• Aligning financial reporting with current and new developments in accounting standards (IFRS)
• Ensure that supporting materials are complete and provide appropriate back up material in relation to financial reporting, including intercompany and inter-group transactions.
• Accuracy and Integrity of Financial Information

Undertakes regular meetings with the Finance team to ensure the accuracy of General ledger balances by;

• Checking and reviewing GL trend analysis and review prior to reporting
• Reviewing and signing off on general ledger reconciliations

Accuracy of Accounting Records

• Oversee the maintenance of aging of Accounts Payables, Receivables and Projects WIP and follow up on long outstanding balances by
• Ensuring adequate provision on over-due debtors
• Provide for CWIP depreciation on over-due CWIP projects with over-due completion

Timely and Accurate Revenue Recognition 

• Ensure that all revenue that is eligible for recognition is accounted for as revenue in the relevant period by;
• Reviewing month on month billing exception reports to take note of exceptions and inquire on such prior to recognizing revenue.

Accuracy in Statutory Reporting and Tax Reporting

• Ensuring the maintenance of accurate general ledger reports for clean audit
• Ensuring compliance to accounting standards (IFRS) to avoid audit queries for non-compliance
• Ensuring timely completion of Tax schedules and notes for the AFS preparation

Staff Development and Performance Management

• Develops the necessary plan/s to ensure that the team(s) meets agreed goals and objectives.
• Coach and mentor own team members as well as other employees in the company for performance improvement and career development

Requirements

Formal Qualifications Required

• Chartered Accountant

Job Related Experience Required

• Minimum 8 years' experience in Financial Accounting/ Auditing
• 5 years' experience in people management, leading teams.

Job Related Knowledge Required

• Knowledge of IFRS application and interpretation
• Knowledge of ERP systems eg. SAGE, SAP
• Tax Act and application in financial reporting and statutory reporting