Job Openings at MTN

Mission/ Core purpose of the Job

• The Consultant Pricing is part of the Pricing and Global Value Proposition team in the Consumer Business Division at MTN. The position is primarily responsible for assisting with implementation of Pricing Strategies, Business Case and Price models for the MTN Group operations.
• The Consultant will report to the Senior Manager within the pricing team. The position will interface with Opco stakeholders (GMs, segment and pricing managers and CBU managers), to ensure effective and efficient operations

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's
The Consultant Pricing will be accountable for achieving the following objectives:

• Provide input to the development of pricing strategic guidelines, modelling tools and processes with the objective to local decision-making process;
• Prepare and Manage pricing model options and maintenance programs to optimise total cost of ownership (TCO) while providing future flexibility for MTN
• Assist Senior Manager and OpCo’s in rationalizing price plans
• Implementation of global roaming products
• Roll out pricing training to OpCos
• Preparation of material to get approval from Pricing Steering Committee

Key Deliverables

• Provide input to the development of pricing strategic guidelines, modelling tools and processes with the objective to local decision-making process;
• Prepare and Manage pricing model options and maintenance programs to optimise total cost of ownership (TCO) while providing future flexibility for MTN
• Prepare material and support Senior Management in delivering pricing training to the different operations on a regular base
• Monitor and manage costs of network infrastructure
• Assist Senior Management in identifying, analysing and exploring opportunities for maximizing or exploiting unused or partially used network infrastructure to achieve full efficiency and ROI from MTN resources
• Identify opportunities for volume purchasing to obtain price breaks
• Monitor and analyse trends in MTN spending and inventory control in order to make recommendations for the future, and to identify areas for possible savings and/or asset optimization.
• Assist in the enhancement and development of international calling and roaming products
• Managing and reporting on the products during life cycle and making price plan rationalization recommendations
• Assist Senior Management and OpCo’s in developing business cases, product specifications and business rules in line with Group strategy
• Assist OpCo’s in identifying international calling and roaming arbitrage abuses, and recommending pro-active measures to curb them
• Conduct market research and competitor analysis across all OpCo’s
• Report on performance of international calling and roaming products and recommend how MTN Group can rationalize and optimize international roaming portfolio across its footprint
• Track movements in carrier costs and work with OPCO’s to ensure alignment of retail rates to wholesale market changes
• Assist OpCo’s in creating segmented value propositions
• Ensure teams collaborate with Quality Assurance and Internal Audit teams to perform periodic quality and process audits
• Collaborate with other functional heads to enhance key elements of the consumer business model
• Collaborate with Group and OpCo stakeholders to add and / or modify suite of services/support provided and develop standard templates and reports

Job Requirements (Education, Experience and Competencies)
Education:

• Bachelor’s degree in Business Degree/Marketing
• Master’s degree (advantageous)

Experience:

• 5 years’ experience in pricing analysis, international calling & roaming value propositions
• 3 years in relevant sector / industry / area of specialisation
• Worked across diverse cultures and geographies (advantageous)
• Experience working in a medium-to-large organisation

Competencies:

• Strategy Implementers, Decisive Problem Solver, Best Practice Value Creator
• Culture and Change Champion, Guiding People Manager, Relationship Builder
• Results Achiever, Operationally Astute
• Fluent in English, additionally speaking French and/or Arabic is an advantage
• Master Excel and PowerPoint is a must. SQL is nice to have.

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Mission/Core purpose of the Job

• The Senior Manager: Regional Risk and Compliance  will be accountable to work with the OpCos in the assigned Region to implement operationalise the Group R&C goals and programs as per directives. The Regional Risk team will act towards their OpCos on behalf of Group R&C as well as be the spokesperson for their OpCos towards Group when and as suitable or needed.
• Furthermore, the role is accountable for leading the development, implementation and management of the Group Wide Compliance Program for the regions including monitoring and oversight over all compliance related aspects.  The role will include developing Compliance Frameworks, Compliance Manuals and Testing Methodologies to ensure continuous improvement to compliance to regulatory obligations and internal controls. The role will conduct risk deep dives, group compliance testing activities, quality assurance reviews throughout the region and provide oversight and guidance to the compliance officers situated within the Operations.

Key Performance Areas
The Senior Manager: Regional Risk and Compliance  will be accountable to achieve the following objectives:

• Review reports to Audits and Risk Committees and provide valuable insights for all the Region’s OPCOs as well assess the quality of monthly reports sent to Group
• Consolidate of all OPCO Group Risk and Compliance monthly reports for Group Exco, Group Compliance Committee, Group Governance Risk and Audits Committees, and other as may be the case
• Assist in performing quality assurance assignment on all Group Risk and Compliance Methodologies and controls
• Report and Monitor Opcos performance indicators related to Risk and Compliance activities
• Support Opcos team in the escalation and Management of key risk and compliance issues
• Support the OPCOs Risk and Compliance teams to promote a strong and robust culture of risk and compliance within the operations
• Develop as well as Provide training content on Risk and Compliance Methodologies, policies, and issues as the case may require for opcos
• Support the drive for adoption, localization, training and testing of all Group Policies within each OPCO
• Support the drive for automation through the use of technology tools (eGRC) within the OPCOs
• Build and maintain a compliance universe for both regulatory obligation and policies and processes, that will be used as the base for development, enhancement, monitoring and oversight over compliance requirements in the region
• Develop and implement a Compliance Program that includes assisting the region with the development of Compliance Risk Management Plan with associated controls to ensure an acceptable level of compliance to regulatory obligations and internal policies
• Implement standards for testing methodologies, techniques, and procedures
• Assist the operations in the regions with the effective utilisation of technology in the management and executing of the Compliance Program
• Execute on the compliance monitoring and testing methodologies, techniques and procedures according to the agreed methodologies and contribute to a combined assurance approach. This includes monitor compliance to relevant laws and regulations and policies and processes. Maintain a Compliance Risk register of any regulatory, Compliance Monitoring and Testing and audit issues in order to provide ongoing advice and guidance to management, external financial auditors and our operations.
• Understand the impact of potential changes driven by the regional / local regulators, industry, and legal environment and report these back to management
• Stay abreast of all relevant compliance and regulatory requirements assess the impact of these and assess whether the Operations are adequately prepared for changes
• Analyse the Regulatory, Political, Economical and social environment and trends in the region and perform risk assessments to identify areas of impact and risk.
• Perform regular risk assessments and work with business to ensure that mitigating actions are in place and tracked
• Provide continuous guidance, support and oversight to the Operations in the region to enhance the quality of OpCo’s Compliance Monitoring and Testing programs and ensure improvement on the level of maturity
• Monitor the effective cascading of the Compliance strategy into the Operations business plans to ensure vertical alignment and horizontal integration with other interfacing strategies
• Promote and support a risk minimizing culture in alignment with Compliance’s role as the second line of defence
• Monitor and report to management on compliance best practice and processes
• Act as a subject matter expert for all issues related to the Group Compliance Policy, Program, Manual and Testing Methodology
• Drive continuous improvement on standardization of processes across MTN along with business units leading to an improved internal control environment
• Establish training programs and create awareness within the business on regulatory obligations, compliance monitoring and testing programs and methodologies and maturity workplans.
• Provide relevant strategic input into implementation of MTN Group’s compliance agenda
• Report to management on the compliance assessments and weaknesses and work with first line management to address weaknesses
• Execute compliance assessment and review programs to determine organisational vulnerabilities and highlight risks
• Assist the GM in reviewing the quality of OpCo Compliance Monitoring and Testing programs and assist them to improve their maturity
• Report on monitoring and testing results to the GM and assist with relevant Exco and Board reporting
• Identify, understand and mitigate risks that can impact the operations of MTN Group and assist with the relevant reporting on these matters

Education

• Minimum of 4-year tertiary degree
• Fluent in English
• MBA or Masters advantageous
• Relevant certification / accreditation / membership with professional body as required for role

Experience

• Minimum of 5 years’ experience in an area of specialisation; with experience in supervising others
• Experience working in a medium organization
• Experience in working across diverse cultures and geographies (advantageous)
• Experience working in a small to medium organisation
• Working in international company with English as primary company language (French, Arabic and other additional relevant languages advantageous

Competencies

• Analytical Thinker, Problem Solver, Operational Value Creator
• Culture and Change Champion, Supportive People Manager, Relationship Manager
• Results Achiever, Operationally Astute
• Excellence in expressing themselves clearly and concisely both verbally and in writing in above relevant language(s)

Other

• Regional and International Travel obligations