Job Openings at Paycorp Holdings

Introduction

To provide administrative assistance to the Key Accounts Managers by administrating monthly stats, commercial reporting, key account allocations, key account plans and any related queries. Communicating with customers, compiling information for the EXCO report. Assist in arrangements and payments for Trade Shows and client functions to ensure that good relationships with Key Accounts are built and that the business can be developed further. Administrative support to the CRE’s regarding queries, handling settlement queries when required.

Job description

Administration

• Update monthly stats
• Maintaining and updating of commercial reports
• Key account allocations and notify commercial department of updates on the Key Accounts
• Attend to adhoc Key Account queries
• Assist with client related queries

CRE reporting

• Compile EXCO repors
• Key account plans - monthly updates and corrections, stats, contact details, Key Account manager interactions and site listings
• Ensure communication exist between Key Account managers and Key Account contacts on a regular basis
• Assist with invoices and credit notes to the clients, uploading of invoices for payment purposes, Statements
• Downtime queries

Rebates and settlement of Key Accounts

• Key Account rebates – HO and site level
• Attend to Finance queries
• Ensure rebates and recons for key accounts settlements are communicated and correct
• Ensure remittances are communicated and correct monthly
• Provide clients with stats and transactional history on Day Closes and Remittances

HO Agreements

• Ensure that all Key Account Head Office contracts are active
• Liaise with the Key Account manager to start the negotiations to renew the HO agreement
• HO agreements to be uploaded on all relevant systems
• Ensure rebates are loaded correctly on all systems

Key Account events

• Assist with paperwork, planning and payments of Trade Shows and conferences
• Management of the event calendar

Minimum requirements

• Matric
• Completed financial qualification would be an advantage
• MS Office with Advanced Excel (Formulas)
• 3-5 years minimum experience in a similar position

go to method of application »

Introduction

The purpose of the Legal Manager is to provide legal expertise and support to the Paycorp Group of companies which includes responsibility for all legal and legal-related matters as well as regulatory compliance and company secretarial matters.

Job description

Group legal activities

• Negotiating, vetting and drafting of agreements pertaining to the Company where required
• Instructing attorneys on legal matters
• Providing legal advice to all role players
• Providing opinions on legislation and policies when necessary
• Managing litigation matters
• Reporting on all legal claims on a monthly basis
• Managing all the company’s intellectual property such as patents, trademarks, etc.
• Managing the entire contract management process, including maintenance of the contract register and maintaining the diary of key dates in relation thereto
• Managing the funding agreements with lenders that support our private equity investors
• Dealing with corporate activities such as mergers & acquisitions
• Ensuring that new companies that are acquired comply with Paycorp policies and procedures and are also legally compliant

Regulatory compliance

• Overall responsibility for regulatory compliance
• Identify and manage the legislative universe impacting on all group companies
• Identify areas of risk and implement the appropriate policies and procedures
• Developing risk management strategies to ensure compliance e.g. constant review of legal updates or new laws
• Monitor and ensure compliance on an ongoing basis

Company secretary office

• Taking up the office of Company Secretary for all entities affiliated with the Paycorp Group
• Drafting and distribution of all resolutions
• Instructing the outsourced provider on administrative tasks relating to the company secretarial services and ensuring the integrity of the administrative tasks carried out
• Ensure that we comply with the Companies’ Act at all time

General management

• Planning for and managing the centralised legal budget
• Ensuring that the department is compliant and facilitates the B-BBEE Requirements
• Working closing with our debt collections outsourced providers
• Working on Ad Hoc Projects

Staff management

• Setting Key Performance Indicators (KPIs), conducting performance appraisals and personal development plan (PDP) discussions to ensure that staff are developed
• Assisting with the allocation of work to resources when the volume of work increases or there is a shortage of resources, to ensure that the prioritised deliverables are met
• Facilitating staff development and staff retention

Minimum requirements

• Completed Legal Degree (LLB or Bproc)
• CIS International Qualification would be an advantage
• Must be an Admitted Attorney
• At least 5 years post admission experience in a law firm or corporate environment
• Payments Industry experience will be an advantage
• Min 2 years managerial experience
• Advanced MS Office
• Knowledge of legislation: CPA, POPI, Companies Act, B-BBEE, Competition Act, RICA, Trademarks Act, VAT Act, BCEA, COIDA, Copyright Act, EEA, LRA, OSHA, PAIA, Protected disclosures, SDA, SDLA, UIF etc. 

go to method of application »

Introduction

To provide a support service for IT applications by resolving system application queries, monitoring systems, looking for methods to continuously improve systems and optimise systems, undertaking system maintenance after hours and deploying new applications in the production environment with minimal disruption to the live environment to ensure that the applications are working optimally and to prevent any losses of transactions and reputational damage to the company

Job description

Resolution of Queries

• Investigating problems or issue received from the HelpDesk system in the form of tickets that have been opened by:
• Checking the User Interface to understand what the user is seeing in order to have an understanding of the problem that the user is encountering
• Debugging which involves going through the code, step by step, to find the problem and then advising the developers what should be fixed
• Escalating development issues to developers for resolution when required and ensuring that issues are resolved within a maximum of 2 days
• Advising internal clients as to the status of the resolution of their query
• Closing tickets that have been resolved and interacting with the end users to ensure that they are satisfied

Monitoring

• Monitoring all production systems that operate within Paycorp  that is supported and maintained by the Application Support team on Ops Monitor and any other monitoring tool implemented
• Going through the log files in order to understand problems according to their priority levels (1-4.)
• Re-running jobs where required

Continuous Improvement

• Continuously searching for more efficient ways to monitor systems
• Looking at reoccurring errors and identifying methods to prevent those errors in order to stabilise systems to avoid problems from reoccurring
• Investigating the reasons for the reoccurring issues and repairing the systems accordingly
• Optimising systems to ensure that they run faster and more efficiently
• Implementing changes and testing whether they work

Standby

• Carrying out standby duties by:
• Answering the phone that is allocated for standby and updating management with regard to queries
• Resolving incidents that are logged as severity 1 and 2 immediately in the evenings and on weekends
• Escalating incidents that cannot be resolved either to other key resources or third parties in order to obtain resolution
• Using the monitoring tool to track, update and resolve queries

Deployment

• Checking change control documentation for completeness and declining changes in instances where change control documentation is not complete or does not meet the requirements
• Ensuring that changes to applications go through three phases, namely QA, UAT and then Production
• Carrying out the deployment (within the deployment period) by:
• Ensuring that new software being deployed has been properly versioned and the version changes are recorded
• All new versions needs to be well documented by the developers, test cases in QA completed with detailed deployment instructions uploaded to Confluence
• Deploying software changes as per deployment methodology currently supported within Group IT
• Ensuring that software can be be rolled back to a previous release
• Smoke testing the application to confirm that it is working correctly after the deployment

Minimum requirements

• Matric
• IT Degree (Completed BSc Computer Science or BSc Hons Computer Science or Software Engineering or Computer Engineering, Electrical Engineering Development)
• SQL programming (SQL Server and Postgres)
• Min 2 years of application support experience
• Working in a DevSecOps based environment

Beneficial Education and experience:

• Software development certifications
• .NET experience (C#)
• Linux
• Kubernetes and containers