Job Openings at Sage

Job Description   

• As a Sales Account Manager, you will drive Sage’s growth in the HR & Payroll domain across South Africa, delivering exceptional service to both customers and partners while maximising market share. You will be responsible for defining and achieving revenue targets for the Sage HR & Payroll suite of products, executing strategic initiatives, and nurturing lasting customer relationships. Success in this role requires a proactive approach, disciplined sales execution, and the ability to develop a strong, sustainable pipeline of opportunities.

Location - 3 days per week out of our Johannesburg office.
Key Responsibilities  

• Achieve Sales Targets: Consistently meet and exceed monthly, quarterly, and annual sales quotas for Sage HR & Payroll by executing the prescribed sales and marketing strategy.
• New Customer Acquisition (NCA): Identify, target, and acquire new accounts in partnership with the Sales Manager, driving revenue growth and expanding Sage’s footprint.
• Partner Engagement: Manage business partner opportunities from inception to completion, supporting their sales and marketing activities to maximise revenue.
• Customer Engagement: Conduct site visits and meetings with existing and prospective customers to present solutions, demonstrate value, and foster long-term relationships.
• Needs Analysis & Solution Selling: Deliver professional cost-benefit and needs analyses, leveraging Sage tools and collateral to showcase tailored solutions.
• Market Insight: Monitor industry trends, competitor activity, and evolving customer needs to inform strategy and maintain a competitive edge.
• Sales Process Compliance: Maintain accurate records of all qualified opportunities in Salesforce, ensuring forecasts, strategic documents, and close plans are transparent and up-to-date.
• Time Management & Organisation: Demonstrate strong planning and prioritisation skills to manage daily, weekly, and quarterly objectives effectively.
• Brand Advocacy: Promote Sage and engage with the professional community through platforms such as LinkedIn.

Required Skills & Experience

• Degree, diploma, or equivalent qualification in Financial, Business, or IT-related fields (BCom Marketing advantageous).
• Minimum of 8 years’ experience in a customer-facing sales role, ideally within HR and Payroll solutions.
• Proven presentation and demo skills, with the ability to influence and engage all decision-making levels.
• Self-starter with a results-driven mindset, capable of working independently while collaborating effectively with the team.
• Strong communication skills, both verbal and written, with the ability to build and maintain strong relationships with customers and business partners.
• Solid understanding of the HR & Payroll industry, with the ability to translate market insights into sales opportunities.

Technical / Professional Qualifications

• Degree or Diploma in Financial, Business, or IT-related fields.
• Demonstrable Payroll and HR industry knowledge is essential

Company Benefits

• Work away scheme for up to 10 weeks a year
• Life Insurance: 2x annual salary covered with the option to flex up cover at own cost up to a maximum of 6X annual salary.
• Income Protection: 75% of the monthly risk salary is paid to the colleague in the event of long-term sickness, provided they are unable to perform their duties.
• Critical Illness cover: Provides colleague with lump sum payment at critical illness diagnosis.
• Funeral Assistance: A benefit payable upon the death of a colleague's spouse or children, or to a colleague's dependents in the event of the colleague's death.
• Provident fund: a retirement fund where colleagues have an option to increase contributions of 5% minimum to a maximum of 15% in 2.5% increments.
• Medical aid subsidy: Discovery and Bonitas are offered on selected plans, colleagues receive R2,400 pm.
• Sage Academy leave: On-going training and professional development + 5 paid days per year to engage in learning opportunities.
• 15 days annual leave for fixed term colleagues and 20 annual leave days for permanent colleagues. The annual leave entitlement for permanent colleagues will increases with seniority. 30 days sick leave in a 3 year cycle, 6 days of Family responsibility leave and Religious leave combined, and 5 or 10 days of sports leave based on representation.
• Paid 5 days yearly to volunteer through our Sage Foundation.
• Employee Assistance Program: free, 24/7 short-term counseling, practical support and coaching for you and your family.
• Flexible work patterns and hybrid working

go to method of application »

Job Description    

• This internship focuses on delivering exceptional support to Sage customers. You will provide efficient, professional service that instils confidence in Sage’s products and services. Over the 12-month programme, you’ll develop an in-depth understanding of Sage’s product portfolio (including accountant-specific software) and help customers get the most out of their current Sage products. By understanding each customer’s business needs, you will identify opportunities to recommend additional Sage products or services that could save them time or money.
• You will understand customer needs and be able to deliver a tailored service which exceeds their expectations. Customers will see you as an expert and have the utmost confidence in your resolution.

Key Responsibilities    

• Take ownership of customer calls: Deliver clear, step-by-step solutions to resolve customer queries on the first contact.
• Understand the customers’ businesses: Learn about each customer’s business in depth. Use this insight to recommend alternative or additional Sage products/services that could save the customer time or money, generating leads for the sales team.
• Collaborate with your team: Participate in daily team huddles to discuss performance, share key messages, address challenges, and agree on actions.
• Maintain high service standards: Ensure that excellent customer service and quality call standards are always upheld.
• Put customers first: Use effective questioning techniques to gather information and truly understand each customer’s needs.
• Keep learning and support others: Continuously develop your own knowledge and support your colleagues’ development by leveraging Sage Learning resources, team managers, and coaches.
• Be innovative: Embrace Sage’s technology-led culture by engaging with our latest tools and initiatives.
• Grow your Sage product knowledge: Build and demonstrate a comprehensive understanding of a wide range of Sage products and services (which is vast, so knowledge is developed over time).

What will make me successful?

• A grade 12 matric certificate
• A degree or a national diploma qualification in Accounting or Business Management
• You must have basic computer skills – Microsoft office
• A Clear Criminal record
• Must be unemployed
• Must have excellent telephonic etiquette
• Good understating of customers in the Accounting, Payroll & HR environment
• Must demonstrate good interpersonal skills and work with internal and external customers
• A proactive and motivated attitude with a strong desire to learn and grow.
• Excellent communication (both verbal & written)
• Ability to work both independently and collaboratively to support the Customer Operations team.