Job Openings at SMD Technologies

About the Role

• We are looking for a Review Auditor to join our e-commerce team and take ownership of managing product reviews and ratings on Takealot. This role is ideal for someone with a keen eye for detail, strong analytical skills, and a passion for protecting and improving brand reputation in the digital marketplace.
• As a Review Auditor, you will be responsible for monitoring, disputing, and optimizing product reviews, ensuring fair representation of our products, and supporting continuous improvement in customer perception and marketplace performance.

Key Responsibilities
Audit and Monitor Reviews:

• Conduct daily reviews of product feedback and ratings across all Takealot listings, identifying any unfair, inaccurate, or policy-violating reviews.

Dispute Management:

• Prepare and submit review disputes through Takealot’s Support Portal, ensuring that all complaints are valid, well-documented, and tracked through to resolution.

Data Tracking and Reporting:

• Track review activity and performance metrics, including rating averages, review removal success rates, and keyword penetration. Generate weekly and monthly reports for management review.

Quality and Compliance:

• Ensure all actions align with Takealot’s review policies and ethical standards. Maintain transparency and professionalism in all review-related activities.

What You’ll Bring

• Strong analytical and critical thinking skills with exceptional attention to detail.
• Excellent written communication and reporting ability.
• Working knowledge of Takealot Portals or other online marketplace systems (e.g., Amazon, Makro).
• Understanding of SEO principles and keyword strategy for e-commerce.
• Proficiency in Excel for data tracking and reporting.
• Ability to identify fake, biased, or competitor-driven reviews.
• Integrity and professionalism when handling sensitive brand reputation matters.

Qualifications & Experience

• 1–3 years’ experience in e-commerce, online marketplace management, or digital marketing.
• Previous experience with Takealot supplier/seller operations is advantageous.
• Experience in content moderation, customer feedback analysis, or data reporting will be beneficial.
• Prior experience with Takealot or similar online marketplaces (Amazon, Makro Online, etc.) preferred.
• Experience with review analysis tools or data tracking systems is advantageous.

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Job Purpose:

• We are looking for a talented and detail-oriented Instruction Manual / Technical Writer to join our Arts team. The successful candidate will be responsible for developing clear, accurate, and engaging user instruction manuals across multiple brands and product categories. This role requires excellent communication skills, an eye for design, and the ability to translate complex technical information into easily understandable content for end users.

Key Responsibilities:

• Develop clear, concise, and comprehensive user instruction manuals for various products.
• Translate complex technical concepts into user-friendly documentation.
• Adapt writing style and tone to suit different audiences and levels of technical understanding.
• Ensure all manuals comply with relevant industry standards, brand guidelines, and regulatory requirements.
• Collaborate with product designers, engineers, and marketing teams to ensure technical accuracy and consistency.
• Create and/or collaborate on visual elements such as diagrams and illustrations to enhance clarity.
• Participate in product testing and user feedback sessions to ensure usability and accuracy of documentation.
• Regularly update manuals to reflect product improvements or changes.
• Maintain document version control and manage timelines effectively to meet production deadlines.

Key Requirements:

• 2–3 years’ experience as a Technical Writer or Instruction Manual Writer.
• Proven ability to write clear, accurate, and engaging technical documentation.
• Strong understanding of audience needs and information design principles.
• High attention to detail and ability to manage multiple projects simultaneously.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Intermediate to advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent command of the English language — both written and verbal.
• Strong communication and collaboration skills across teams.
• Knowledge of AI tools and technical drawing will be considered advantageous.
• Strong time management and organisational abilities.

Personal Attributes:

• Creative thinker with a strong sense of visual and textual clarity.
• Self-motivated and proactive in problem-solving.
• Meticulous attention to detail with a commitment to quality.
• Flexible and adaptable to changing project requirements and timelines.

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About the Role

• We are looking for a creative and data-driven Social Media Manager to take charge of our brand’s presence across multiple social platforms. You’ll be responsible for creating compelling, brand-rich stories, managing campaigns end-to-end, and reporting on performance with actionable insights.
• This role suits someone who thrives in a fast-paced, collaborative environment and who can balance creativity with analytical thinking.

Key Responsibilities

• Content Creation & Storytelling
• Write and conceptualise engaging content tailored to each channel.
• Develop brand-rich storytelling that resonates with different audiences.
• Ensure consistency in tone, messaging, and visuals across platforms.
• Channel Management
• Manage day-to-day running of all social channels.
• Schedule posts and ensure timely delivery of content plans.
• Monitor performance and engagement, making recommendations for optimisation.
• Campaigns & Paid Media
• Plan, execute, and manage social media ad campaigns.
• Oversee campaign budgets and track spend.
• Deliver measurable results aligned to brand goals.

Analytics & Reporting

• Track and analyse performance metrics across all channels.
• Compile and present monthly/quarterly reports with insights and recommendations.
• Use data to refine strategies and improve ROI.
• Video & Creative
• Create and edit short-form video content optimised for social.
• Stay up to date with emerging trends in social video and platform features.

Requirements

• 3–4 years’ experience in social media management.
• Proven track record in writing and producing engaging content.
• Experience in managing social ad campaigns, budgets, and reporting.
• Strong analytical and presentation skills.
• Video production and editing experience is essential.
• Excellent organisational skills with the ability to juggle multiple channels.
• Passion for social storytelling and staying ahead of platform trends.

What We Offer

• Opportunity to own and grow brand presence across diverse channels.
• A collaborative and supportive environment.
• The chance to tell stories that matter and shape how our audience connects with us.

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Company Overview

• We are a leading multinational manufacturer and distributor of consumer goods and electronics, operating across diverse global markets. Innovation, compliance, and responsible business practices are at the core of our success. As we continue to expand, we are looking for a dynamic and experienced Legal Advisor to join our legal team and support our global operations.

Position Summary

• The Legal Advisor will be responsible for managing a wide range of complex legal matters for the group across local and international jurisdictions. The ideal candidate will have a strong commercial legal background, a sharp business acumen, and a pragmatic approach to managing legal risk in a fast-paced multinational environment.

Minimum Requirements

• Admitted Attorney of the High Court.
• Minimum of 5 years’ post-admission legal experience, ideally within a large law firm, corporate or multinational environment.
• Strong drafting and negotiation skills.
• Solid knowledge of South African commercial law and familiarity with international legal frameworks.
• Experience in managing legal risk, litigation, and compliance with local and global legislation.

Key Responsibilities

• Contract Drafting, Review s Negotiation
• Responsible for the full life cycle of legal documents for the group, including but not limited to:
• Commercial Agreements: Service level, distribution, joint venture, profit share, and sale agreements (business, shares, subscription).
• Corporate Documents: Shareholders agreements, MOIs, deeds of adherence, resolutions.
• Lease and Finance Agreements: Lease agreements, loan agreements, pledge and cession agreements, guarantees, and suretyships.
• IP and Confidentiality: NDAs, non-circumvent agreements, trademark matters.
• Internal Compliance: Policies, terms and conditions.
• Legal Risk Management
• Identify, assess, and mitigate legal risks.
• Litigation Management
• Oversee and manage litigation and dispute resolution processes.
• Regulatory Compliance s Advisory
• Provide legal advice and formal opinions on:
• CPA (Consumer Protection Act)
• NCA (National Credit Act)
• POPIA (Protection of Personal Information Act)
• Companies Act
• Competition Act
• Stay current with changes in legislation and their impact on business operations.
• Legal Research s Stakeholder Engagement
• Conduct legal research and prepare memos or reports for management and business units.
• Liaise with internal departments and external advisors to support strategic and operational goals.

Key Competencies

• Exceptional written and verbal communication.
• High attention to detail and organizational skills.
• Ability to manage multiple complex projects and deadlines.
• Strong interpersonal skills and the ability to work collaboratively across departments and jurisdictions.
• Sound judgment and a proactive, solutions-oriented mindset.

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• The candidate will work closely with Executive Personnel to provide, inter alia, administrative support and will report directly to the Executive Assistant and indirectly to the Executive Personnel.

Required qualification:

• Bachelor’s Degree.

Required experience:

• At least 1 year in a corporate environment reporting to senior management.

The roles and responsibilities include, inter alia:

• managing diaries and organising meetings and appointments;
• booking and arranging travel, transport and accommodation;
• assisting with time management;
• liaising with key stakeholders;
• reconciliation of expenses; and
• answer phones in a professional manner and direct calls to appropriate persons or take detailed messages.
• taking meeting minutes and following up to ensure that all actionable items are completed

Key skills required:

• excellent verbal and written communication skills;
• independent thinker;
• attention to detail;
• ability to work independently and in a team;
• ability to work in a high pressure environment;
• the ability to manage multiple tasks at once and prioritize accordingly;
• honesty;
• organization;
• hard working and proactive;
• ability to adapt;
• proficient in Microsoft Office;
• willingness to learn and to grow with the company;
• a calm and professional manner;
• reliable, loyal and discrete.
• Valid drivers license and vehicle

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Job Summary:

• The Business Development Manager will be responsible for driving sales growth by developing new business opportunities and maintaining strong relationships with existing clients. This role requires extensive travel to meet clients, understand their needs, and offer tailored solutions that meet their business objectives.

Key Responsibilities:

• Identify and Develop New Business Opportunities.
• Client Relationship Management
• Sales Presentations and Meetings
• Sales Targets
• Market Research
• Sales Reporting
• Regularly travel to meet clients within the assigned territory, attend industry events, and represent the company at trade shows and conferences.
• Collaborate with Internal Teams:

Qualifications

• Minimum of 3 years of sales experience with a proven track record of meeting or exceeding sales targets.
• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Strong sales and negotiation skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Proficient in using CRM software and Microsoft Office Suite.
• Self-motivated and results-driven.
• Strong problem-solving skills and attention to detail.
• Own reliable car and valid driver’s license.
• Willingness to travel extensively within the assigned territory.
• We look forward to welcoming a new member to our team who is passionate about sales and eager to drive business growth!