Job Openings at Standard Bank Group

Job Description

• The Salesforce Feature Analyst serves as a key liaison between business stakeholders and technical teams. Positioned within the Centre of Excellence, the feature analyst ensures that Salesforce solutions align with enterprise goals, regulatory standards, and customer experience strategies. With deep understanding of financial services operations, customer journeys, and compliance requirements, the feature analyst portrays their proficiency in Salesforce Financial Services Cloud by showcasing their skills in interpreting data, identifying trends, and making actionable recommendations.

Qualifications

• Bachelor’s degree in Information Systems, Business, or related field 
• Salesforce Administrator, Business Analyst and Platform App Builder certifications required with additional certification in Sales Cloud and Agent force Specialist being an advantage
• 3–5 Years’ Salesforce experience in a professional service enterprise or financial services environment
• Proven experience in requirements gathering, feature design, and user story creation
• Strong understanding of Salesforce Financial Services Cloud (FSC) with firm grasp of data modelling, process mapping, and system integration principles
• Ability to translate business objectives into scalable Salesforce features with excellent analytical, communication, and stakeholder management skills

Additional Information
Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Documenting Facts
• Exploring Possibilities
• Team Working

Technical Competencies:

• Agile Concepts
• Agile Planning
• Analyzing and Interpreting Information
• Data Analysis
• IT Risk Management
• Research & Information Gathering
• Stakeholder Management (IT)

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Job Description

• To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications
Minimum Qualification: 

• NQF Level 5 
• Experience Required:
• Client Coverage
• Personal and Private Banking
• 1-2 years Branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs
• Familiar with the legal aspects regarding cash handling
• Knowledge of other departments and their functions within a branch

Additional Information
Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding & Product Knowledge (Consumer Banking)
• Processing

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 Job Description

• To oversee a team of Universal Bankers for a Point/s of Representation (POR/s) within client experience, product and laid down requirements to drive sales and service objectives.

Qualifications
Minimum Qualification: 

• Matric coupled with a completed FAIS qualification (at least NQF Level 5)

Required Experience:

• Sales & Services for both personal and business Banking
• 3-4 years previous experience in the front line.
• Knowledge of retail and business products required for understanding the context of stated client demands.
• Knowledge of the procedures and the interdependencies of the various functions performed in Branch.

Additional Information
Behavioural Competencies:

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies:

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)

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Job Description

• To ensure the effective functioning of a Point/s of Representation (POR/s) including operational aspects (e.g., security, cash, etc.) and sales and service matters in line with client experience and laid down requirements. (Applicable where UB I, Cash Consultant I/II, forex and CLO are present).

Qualifications
Minimum Qualifications:

• Type of Qualification: First Degree
• Field of Study: Business Commerce
• Licenses & Certifications: FAIS Representative

Experience Required:

• Personal and Private Banking Exposure
• 5-7 years Relevant FAIS qualification and experience.
• Front line experience in serving customers in order to meet sales and service objectives. Knowledge of other departments and their functions within a branch.

Additional Information
Behavioral Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies

• Banking Process & Procedures
• Application & Submission Verification (Consumer Banking)
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)

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Job Description

• To provide appropriate financial and estate planning advice to Private and Business Banking Clients (i.e., Private Banking Signature, Premium, Growth and Commercial Banking) in order to solve for their complex financial needs.

Qualifications

• Minimum Qualification
• NQF level 7 Qualification (Advanced Diploma OR Degree)
• 120 credits or Qualification aligned with FAIS and FSCA requirements
• RE 5: Representatives

Experience

• 3-5 years' experience in a sales environment, specifically intermediary services for banking and insurance categories.
• Understand Long Term insurance products
• Understand the banks products, processes and systems
• No Supervision required

Additional Information
Technical Competencies:

• Financial Acumen
• Financial Analysis
• Financial Industry Regulatory Framework
• Financial Planning
• Interpreting Financial Statements
• Legal Compliance

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Job Description

• To ensure the effective value adding risk management of Credit Evaluation, managing and enhancing the approval of credit applications for Business Banking customers within acceptable parameters, in order for Business Banking and Standard Bank Namibia, to achieve asset growth targets, whilst maintaining a quality-lending book, through judicious, product and system development and effective management.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce , Accounting , Financial Management

Experience Required

• Credit Risk – BCB
• Risk & Corporate Affairs
• 5-7 years
• Experience in intuitive credit assessment and decisioning in relevant segment and products. Knowledge and understanding of financial statements. Knowledge and understanding of repayment structures, collateral and collection processes within the banking environment.

Additional Information
Behavioural Competencies

• Making Decisions
• Interpreting Data
• Articulating Information
• Developing Expertise
• Team Working

Technical Competencies

• Computer Literacy
• Risk Principles
• Legal Principles - Collateral
• Credit Granting
• Credit Process

Please note: All our recruitment processes comply with the applicable local laws and regulations.

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Job Description

• To lead and review the audit process for a portfolio of audits through audit execution and oversight of the audit team to independently and objectively provide assurance advice in line with the Group Internal and Audit strategy.

Qualifications

• First Degree in Audit
• Post Graduate Degree in Audit 
• Other Minimum Qualifications, certifications or professional memberships
• Any Relevant Degree (e.g. Audit, Finance, Legal, IT, Data).
• Relevant professional membership will be required based on specialty.

Other Preferred Qualifications, certifications or professional memberships

• Risk Management

Experience required:

• 5-7 years experience in planning and executing audits as well as managing and engaging with various stakeholders at a Senior Level.
• Experience in managing and leading teams with a proven track record of delegating and prioritizing tasks.
• Good understanding and knowledge of corporate governance related laws and regulations.
• Experience in planning, executing and reporting of corporate governance audits.
• Experience in audits covering assessment of adequacy and effective of board and senior management governance processes.
• 1-2 years experience experience analysing complex sets of data to interpret, visualise and identify trends and understanding of IT controls.

Additional Information
Behavioural Competencies:

• Developing Strategies
• Documenting Facts
• Establishing Rapport
• Examining Information
• Generating Ideas
• Interacting with People
• Interpreting Data
• Making Decisions
• Meeting Timescales
• Producing Output
• Taking Action
• Upholding Standards

Technical Competencies:

• Audit Project Management
• Business Acumen (Audit)
• IA Data Analysis
• IA Technology Application
• Internal Auditing
• Maintain IA Professional Practices

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Job Description

• To drive positive employee engagement through the delivery of relevant and impactful internal marketing and communication, enabling the execution of effective business strategies and results by partnering with assigned business units to plan, scope and deliver impactful internal marketing and communication solutions. The role requires strategic thinking, creativity and strong stakeholder management to ensure consistent, engaging and aligned messaging across the organisation.

Key Responsibilities:

• Develop and implement internal communication strategies and campaigns that enhance employee engagement and support business objectives.
• Partner with business units and senior leaders to deliver clear, consistent and aligned messaging across all internal channels.
• Manage and optimise digital and traditional communication platforms, ensuring timely, relevant and brand-aligned content delivery.
• Measure the effectiveness of communication initiatives and provide insights to drive continuous improvement and innovation.

Qualifications

• Degree in Communication or Marketing (required).
• Postgraduate Degree in Communication or Marketing (preferred).

Experience Required:

• 5–7 years’ experience in Communication, Marketing, Public Relations or Journalism, with a proven track record of delivering impactful internal communication initiatives.
• Demonstrated ability to plan, develop and manage strategic communication projects from concept to execution, ensuring quality and timeliness.
• Strong experience in stakeholder management, content development, digital communication platforms and employee engagement strategies.
• Proven ability to interpret business strategy and translate it into engaging internal narratives that inform, inspire and connect employees across all levels.

Additional Information
Behavioural Competencies:

• Articulating Information, Convincing People
• Developing Strategies, Generating Ideas
• Embracing Change, Thinking Positively
• Establishing Rapport, Team Working
• Making Decisions, Providing Insights
• Checking Things, Producing Output

Technical Competencies:

• Building the Brand, Developing Marketing Insights
• Conducting Research, Target Audience Engagement
• Crisis Communication, Employee Marketing and Communication
• Platform Management, Write Effective Communications