Job Openings at The Heineken Company

• Take the lead on all the reliability specs of the Brewing department while on shift (shits as required by the production schedule).
• This would include playing a role as a first line responder to breakdowns, owning and completing problem solving to drive towards sustainable solutions and manage required schedule maintenance actions while on shift.
• Fulfil the role as a maintained subject matter expert on shift, ensuring that best practices are researched, implemented and maintained. This would also include owning training of the operational team towards autonomous maintenance requirements.
• Continuously drive process improvement through applying process and World Class Manufacturing Systems knowledge.
• Drive problem solving in the applied area/focus area to ensure that challenges are resolved quickly, but sustainably
• Proactively manage the drivers of cost in your area of responsibility to assist in producing a product on time, in full and at the best possible quality and most efficient cost
• Manage information transfer systems (information flow from the area to managers, plant maintenance team, other shift technicians and shift teams)
• Be an active ambassador of our industry, craft and products

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 Key Learning Areas include (but are not limited to):

• Preparing and completing warehouse orders for production according to production plan Receiving and processing incoming stock
• Executing inventory controls and keeping high quality standards
• Add value in increasing departmental efficiencies and customer satisfaction.
• Follow quality service standards and comply with procedures, rules and regulations Participate in stock counts.
• Accurate identification, verification of records and inbound shipments. Inter plant transfer of materials.
• Placing purchase orders of all MRP goods within your control categories
• Confirm orders with suppliers as per agreed process.
• Ensure MRP Health principles are applied and scheduled on SAP.

To qualify for selection and participation in this programme, candidates must satisfy the following criteria:

• Studying Degree / Diploma in Logistics
• Computer literacy – Word, Excel, PowerPoint
• Sound communication and presentation skills.
• Effective time management.
• Ability to multi-task and perform under pressure. Ability to work in a team.
• South African citizen.
• Successful interns will be expected to enter a 12-month contract.

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Key Performance Areas would include, but are not limited to:

• Ensure that the inventory management of all goods is conducted in a cost-effective manner.
• Check depot coverage daily and communicate with Planning if required.
• Report all stock outs to the Depot, Sales, and Planning teams.
• Plan correct storage location for products in liaison with the Ops Manager/ Inventory Clerk (ABC Analysis)
• Create physical Inventory Documents for daily cycle counts and monthly stock counts.
• Conduct regular floor walks to ensure that Inventory housekeeping is done daily. 
• Reduce and maintain write-offs and losses to a minimum.
• Ensure optimal stock availability and stock rotation.
• Maintain the highest possible level of customer (Internal and external) service.
• Help enable superior customer service as measured by On Time In Full (OTIF).
• Ensure customer complaints are resolved swiftly and efficiently.
• Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls.
• Evaluate and maintain stock loss control procedures on an on-going basis (including breakages).
• Ensure that stacking heights are maintained.
• Conduct routine audits, namely, Risk audits (Depots without a site controller) and Quality Audits.
• Ensure that routine Quality Control inspections are conducted in the Distribution Centre.
• Ensure updated quality guidelines are displayed throughout the warehouse.
• Guarantee that the shelf-life tracker is completed and that short, dated stock is highlighted to Quality Control and communicate to the sales team.
• Conduct quality control checks on receipt of stock and before stock is dispatched.
• Ensure that the FIFO principle is applied to stock movements by printing bin pulling sheets for the warehouse.
• Adhere to the stock age policy and ensure that all concessions are raised and approved.
• Adhere to the product recall policy and administer the execution of the process at site level.
• Isolate frozen stock and move it to the blocked stock zone on SAP to stop orders from being placed against it to reflect the correct days of cover.
• Implement and adhere to Internal Control Measures such as ICC’s, ISO requirements and Operations Excellence standards. 
• Conduct stock counts according to the organization’s standards and procedures.
• Complete the system and site preparation process to enable effective stock counts.
• Process all stock adjustments prior to starting stock take, including sorted containers.
• Start stock take on SAP and upload physical stock count from stock take system.
• Generate the stock variance report and investigate all variances via route cause analysis.
• End stock take on SAP and generate and store relevant posting and audit reports.
• Compile daily stock pack and have it approved by the relevant parties.
• Conduct ad hoc stock counts for unresolved variances.
• Check that route settlement corrections have been processed correctly.
• Clear SAP open cycles (Shipments and open Transfer Orders).
• Update relevant Key Performance Indicator Boards.
• Manage stock write offs, stock variance and stock age reports.
• Manage Secondary Distribution (Not applicable for Mega sites) and Primary Distribution (Including Mega sites) Shipments.
• Ensure that all post goods issues have been processed for all deliveries and driver corrections.
• Reconcile invoices to shipments and deliveries daily.
• Ensure that all daily load plans and distribution gate registers have been checked and are on file.
• Ensure that all inter depot movement notes have been checked against inter depot gate register and filed.
• Follow up on all inter depot in transit shipments if not received.
• Log inter depot claims in accordance with the claim procedure. 
• Confirm inter depot movements with the dispatching sites monthly.
• Report on missing, broken, and foreign products and ensure that surveys in this regard are conducted according to policy, captured daily and communicated for follow up with customers. 
• Investigate loads that are shorts or over and charge depots/drivers and/or 3PL‘s for shortages.
• Ensure that all stock postings are posted to the correct accounts.
• Compile variance commentary and submit to management with trend analysis.
• Highlight high risk incidents with respect to losses stemming from damage, theft and quality write offs.
• Ensure that Operational Costs cents per liter cost is contained through continual investigation and improvement of asset utilization.
• Ensure the Company’s Vision, Mission, Values, and strategic goals are communicated and understood by all employees.

The successful candidate must have the following experience/skills:

• Relevant tertiary qualification in Logistics / Inventory / Warehousing or Equivalent
• 2 years minimum total years of relevant experience in FMCG Logistics / Distribution Environment
• Proficient in MS Office, SAP, Strato, Success Factors experience beneficial.
• The ability to work under pressure and meet tight deadlines.
• Excellent communication skills (both written and oral) and sound presentation skills.
• The ability to work after hours and / or shifts.
• Knowledge of all relevant legislation.
• Knowledge of customer service principles and practice.
• Experience in a customer service environment is essential.
• Excellent communication skills (both written and oral) and sound presentation skills
• The ability to work after hours and / or shifts if necessary.

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Key Responsibilities

Admin Support:

• Monitor on going progress against regional activity plans, gather feedback from sales teams (Trade Marketing Teams)     
• Administer and track trading term contracts.
• Assisting with Stock on Hand issues.
• Distribution of internal and external communication.
• Assist with Management Presentation compilation.
• Manage and replenish office supplies and consumables.
• Manage general Sales Consultant information and queries.
• Reconciliation of regional reports.
• Arrange and manage all Sales Team gatherings i.e. quarterly cycle briefing events, management meetings, monthly meetings etc.
• Booking of travel and accommodation for trade visits, meetings, etc.
• Management of budget (operational costs, campaigns, etc)
• Maintain and update CMD process.
• Assist with allocation of sales orders.
• Manage and order promotional liquor.
• Loading of deals.
• Processing and tracking of vendor payments.
• Assist with ordering, splitting, and tracking of merchandising materials.

Asset Management:

• Manage ordering, delivery, and incidents of new / replacement mobile devices (Laptops, cell phones and tablets).
• Assist with new vehicle ordering and old vehicle collections.
• Manage vehicle amendments.
• Process and follow-up on glass claims and accidents/incidents.
• Following up with dealers
• Tracking of license discs and fuel cards
• Manage fleet cost centre.
• Manage inspection procedures.
• Assisting with cold space issues/upliftments, etc.
• Responsible for verification tracking.
• Handling database issues.

Job Requirements

Education:

• Grade 12
• A tertiary qualification in Office Administration will be an advantage

Experience:

• 5 years’ experience in administration function with multiple stakeholders
• Advanced experienced with Microsoft Office especially Excel.
• Experience with project management / coordination of multi-disciplines and across functions.