Job Openings at Visa

Job Description

1. Purpose

• Reporting to the Marketing Manager, Southern Africa, The Marketing Analyst will support the delivery of marketing programs in South Africa and Southern Africa.

2. Principal Responsibilities-Key Results Area

• Provide marketing campaign execution delivery in Southern Africa and South Africa. Given our clients varied needs, these programs would span across both B2B and B2C.   
• Support and deliver on high quality agreed marketing programs, evaluating effectiveness and efficiency of the executed programs to continuously optimize performance.
• Manage the local contacts within the regional creative, media and partnership agencies and vendors to ensure a client centric view in the development and implementation of all campaigns.
• Provide support in administrative deliveries related to client marketing project management and VAS including and not limited to procurement processes, contract management and VIK process management.
• Work in partnership with key stakeholders including Account Executives, Business Development, Visa Consulting & Analytics and Product and regional colleagues.
• Manage work statement requests and receipting of all purchase requisitions in line with controllership guidelines and timelines.
• Manage the budget plan processes for Southern Africa and South Africa, liaising with Finance partners to ascertain spend against forecasts.
• Provide timely updates and status on marketing budget position on monthly basis.
• Share best practice and successful programs within the Visa Marketing community.
• Manage all reporting requirements across projects and markets and provide timeous feedback to key stakeholders.

3. Key Competencies

• Strategic, innovative, and creative thinker with commercial acumen also capable of strong execution.
• Superior negotiation skills leading to timely and acceptable resolutions, sales skills.
• Client relationship and management skills
• Solid interpersonal skills and collaborating with cross functional teams.
• Exceptional verbal and written communication skills - Development and preparation of executive level briefs
• Strong self-management skills including demonstrable drive and energy.
• Able to work with little management oversight.
• Excellent performance in marketing planning and execution (at least 5 years experience at Marketing Management level)
• Marketing Commercial acumen, Marketing data familiarity and Influencing skills are critical.
• Should understand key P&L drivers and leveraging the relevant aspects to build effective business cases.
• Demonstrated track record in the management of external clients, agencies, and the development of through the line campaign materials.
• Project management skills
• Multicultural sensitivity and a commitment to drive inclusive culture.

4. Demonstrated Experience (skills - professional, technical, business)

• Bachelor’s degree in business or a related field with a marketing foundation
•  Minimum 3 years of relevant experience in a services marketing team
• Demonstrated marketing strategy and campaign management, particularly in digital and partnership.
• Demonstrated selling skills and client engagement skills.
• Analytical skills to establish, track and improve KPIs and return on investment and other measurement tools.
• Media strategy and planning
• Negotiation skills
• Is a strong team player, able to work on multiple projects and in a multi-functional team?
• Is comfortable working in a fast paced, hands-on, growth orientated work environment, must be adaptive to change
• Is self-confident and able to think on their feet.
• Strong personal motivation and commitment
• Is proactive and demonstrate initiative.
• Has strong commercial acumen
• Strong problem-solving skills
• Excellent presentation skills
• Strong time management skills

Qualifications

• Bachelor’s degree in business or a related field with a marketing foundation 
• Minimum 3 years of relevant experience in a services marketing team

go to method of application »

• Direct responsibility for Visa Acceptance Solutions (Cybersource) business development within the Southern and South Africa region inclusive of sales of online payment, fraud management solutions and ancillary products to enterprise level clients, PAYFACs, Acquirers, Merchants and global organizations.
• Create and develop sustainable long-term relationships with key customers.
• Manage close working partnerships with Visa Inc. stakeholders in the Sub Sahara Africa Region, including Group Country Managers, Business Development Managers, MSS Leaders and Country Risk Managers.
• Responsible for maintaining business opportunities and building a pipeline of activity from initial qualification to delivery of revenue.
• Interface with country leads on key elements of product expansion, demonstrating deep financial insight and collaboration with key stakeholders.
• Leveraging internal resources and marketing programs as well as industry knowledge and personal sphere of influence to ensure all internal stakeholders are appropriately engaged to ensure successful conclusion and implementation of key opportunities.
• The post holder will be the interface for Visa Acceptance Solutions (Cybersource) in market and as such should present themselves as credible and confident with the ability to negotiate at Senior Management as well as being comfortable with enterprise procurement processes
• Demonstrating experience in ecommerce, omni commerce and digital payments
• Report to management regularly and provide timely updates on both Pipeline and Forecasts for all product lines and services
• Negotiation of pricing and discounts as well as contractual terms within set parameters
• Build and understanding of the product and regulatory requirements within region so Visa Acceptance Solutions (Cybersource) can position its services appropriately for successful expansion.
• Create and execute against change management requirements, implement best practice and maintain as strong focus on internal efficiency and functional collaboration. Lead initiatives which have a direct impact on customer engagement and be an advocate of a 'customer first' approach.

Qualifications

• Proven experience of successfully developing and maintaining business in a start up and growth environment (i.e. early stage company or new division in existing company)
• Proven experience of successfully managing complex and large accounts is desired
• Experience in selling products or solutions, preferably enterprise Software, BPM, SaaS, Professional Services, or IT industries. Payment services experience strongly desired.
• Ability to interpret different data sources and extrapolate learnings and identify possible course of action and correction
• Ability to think strategically and develop go to market plans, with a willingness to develop high quality tools, collateral, presentations to execute your vision
• Strong buyer journey and sales enablement orientation message, buying cycle savvy, understanding of sales methodologies customer business process focused, effective tools.
• Expertise in analyzing and managing closed loop marketing and sales processes
• Significant customer relationship management and influencing skills in a solution sales environment
• Significant experience of working with customers who have complex multi region operations with aggressive growth plans
• Demonstrated experience of constructing strategic plans and successfully executing against them with a collaboration mindset
• Must be able to skillfully prioritize and manage concurrent projects and issues.
• Self-starter, well structured and solution oriented
• Committed to service excellence and added value through exceeding client expectations and anticipating client needs. Works in close partnership with clients to achieve their aims and develop a mutually beneficial working relationship.
• Possesses a clear understanding of the broader competitive environment and forges strategic links outside the business.
• Provides clear, long term strategic direction supported by clear objectives while building new approaches and strategies needed for the company to evolve.
• Coordinates and implements departmental guidelines that support the group strategy, clearly communicates and cascades insights and information to appropriate stakeholders.
• Engages with others to proactively think about responding to competitor moves, external threats, or emerging business opportunities.
• Achieves results by driving self and others to achieve results and surpass goals using sound processes that reflect governance discipline and efficiencies.
• Consistently strives to achieve and improve upon quality standards expected by colleagues and clients.
• Works across boundaries and in partnership with others to achieve goals.
• Identifies growth areas, new opportunities for business by anticipating future needs and trends in industry. Seeks out internal and external perceptions and data, uses these to shape strategic plans.