Job Openings at Vodafone Global Enterprise

Your responsibilities will include:

• Create AI/IA products that provide new services to Vodacom and its stakeholders.
• Developing advanced analytical models with large and varied datasets, working with a community of colleagues across Advanced Analytics, technology, and data and customer functions.
• Contributing to the wider community to enable AI capability across Vodafone globally.
• Development of machine learning models for various areas of the business on the Big Data Platforms.
• Machine Learning model performance tracking and reporting. e.g. Use data visualizations to engage audience in a compelling way, enabling effective storytelling.
• Work with lead and principal data scientists to deliver key strategic initiatives to meet the needs of business customers.
• Works in partnership with Big Data Engineering team to automate, integrate & productionize AI workloads.
• Work in partnership with business decision support team, to provide Big Data insights.
• Present results to technical and non- technical audiences.

The ideal candidate for this role will have:

• Bachelor’s or Master’s Degree in quantitative fields like Mathematics, Statistics, Economics, Computer Science Engineering, Artificial Intelligence or related fields (essential).
• A minimum of 3-5 years relevant experience in Big Data & Data Science.

Core competencies, knowledge, and experience:

• Experience in GenAI and Large Language Models (LLMs) is a plus.
• Hands-on experience in building and optimizing recommendation systems.
• Experience in data manipulation: use of structured data tools (e.g., SQL), and unstructured data platforms (e.g. PySpark, NoSQL).
• Proficiency in at least one relevant programming language: Python, R, Java.
• Experience across major machine learning model frameworks (e.g. scikit-learn, PyTorch, Tensorflow) and techniques (e.g. random forest, gradient boosting, k-means segmentation, multiple regression, factor analysis, time-series forecasting.
• Exposure to cloud native deployment of models and working with containerized technologies such as Docker and Kurbernetees.
• Knowledge of MLOps and LLMOps concepts and deployment of models through batch and real-time architectures.
• Hands-on experience with cloud-based data science and machine learning platforms, preferably AWS, including services such as S3, Athena, Glue, SageMaker, Lambda, Step Functions, DynamoDB, CloudWatch, and Lake Formation.
• Professional and/or academic experience in Big Data analytics & deployment of models and algorithms to solve real-world problems (with deep statistical and machine learning modelling expertise).
• Familiarity with visualization tools (e.g., Plotly, PowerBI, Opensearch, Grafana).
• Good interpersonal communication and presentation skills.
• Ability to work in a fast-paced environment.
• Analytical and expansive thinking with a strong desire to deliver and develop.
• Design & Systems Thinking in relation to AI and Machine Learning Eco Systems.
• Real-time Decisioning & Intelligence use case deployment and evaluation experience.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 30 June 2026. 

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Your responsibilities will include:

• Create AI/IA products that provide new services to Vodacom and its stakeholders.
• Developing advanced analytical models with large and varied datasets, working with a community of colleagues across Advanced Analytics, technology, and data and customer functions.
• Contributing to the wider community to enable AI capability across Vodafone globally.
• Development of machine learning models for various areas of the business on the Big Data Platforms.
• Machine Learning model performance tracking and reporting. e.g. Use data visualizations to engage audience in a compelling way, enabling effective storytelling.
• Work with lead and principal data scientists to deliver key strategic initiatives to meet the needs of business customers.
• Works in partnership with Big Data Engineering team to automate, integrate & productionize AI workloads.
• Work in partnership with business decision support team, to provide Big Data insights.
• Present results to technical and non- technical audiences.

The ideal candidate for this role will have:

• Bachelor’s or Master’s Degree in quantitative fields like Mathematics, Statistics, Economics, Computer Science Engineering, Artificial Intelligence or related fields (essential).
• A minimum of 2–3 years of relevant experience in Big Data, Data Science, Advanced Analytics, or Business Analytics, with proven ability to analyse large datasets, identify trends and opportunities, and communicate actionable insights to business stakeholders.

Core competencies, knowledge, and experience

• Experience in GenAI and Large Language Models (LLMs) is a plus.
• Hands-on experience in building and optimizing recommendation systems.
• Experience in data manipulation: use of structured data tools (e.g., SQL), and unstructured data platforms (e.g. PySpark, NoSQL).
• Proficiency in at least one relevant programming language: Python, R, Java.
• Experience or interest in working with major machine learning model frameworks (e.g. scikit-learn, PyTorch, Tensorflow) and techniques (e.g. random forest, gradient boosting, k-means segmentation, multiple regression, factor analysis, time-series forecasting).
• Knowledge of MLOps and LLMOps concepts and deployment of models through batch and real-time architectures.
• Hands-on experience or knowledge of cloud-based data science and machine learning platforms, preferably AWS, including services such as S3, Athena, Glue, SageMaker, Lambda, Step Functions, DynamoDB.
• Professional and/or academic experience in Big Data analytics & deployment of models and algorithms to solve real-world problems (with deep statistical and machine learning modelling expertise).
• Familiarity with visualization tools (e.g., Plotly, PowerBI, Opensearch, Grafana).
• Good interpersonal communication and presentation skills.
• Ability to work in a fast-paced environment.
• Analytical and expansive thinking with a strong desire to deliver and develop.
• Design & Systems Thinking in relation to AI and Machine Learning Eco Systems.
• Real-time Decisioning & Intelligence use case deployment and evaluation experience.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 30 June 2026. 

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Role Purpose/Business Unit:

The Senior Specialist – National Facilities role is a hands-on management role that defines scope of work, coordinates building design, implements projects delivery and manages built environment activities related to the end-to-end:

• Facilities Management
• Property Management
• Contracts management
• Project Management
• Real Estate Management
• Legal compliance
• HS&E Portfolio in National Facilities.

Ownership and ongoing real Estate Management, guidance and analytical business case including negotiations of commercial terms of all Commercial Office and Warehouse Lease

Agreements relating to:

• New leases
• Renewals
• Relocation
• Extensions
• Terminations
• Sale
• Sub-letting
• Purchase
• Legal related

Management of all sundry Real Estate scope of works relating to Commercial Office and Warehouse space such as:

• Tenant installation
• Reinstatement/whiteboxing
• Tenant accounts 
• Management of design, construction and general maintenance of commercial offices and warehouses set against the Cost centre budget. This includes building and associated services such as infrastructure, maintenance, cleaning, energy and utilities.
• Develop and manage the office “look and Feel” specification aligned to the Corporate Identity.
• Implement effective project management capabilities, site supervision standards and ongoing coordination of contractors, consultants and service providers.
• To be responsible for the management , maintenance, property, lease management, real estate and oversight of Technical services and processes that supports the core business of Vodacom. This is done by ensuring that Vodacom has the most suitable working environment for its employees and their activities.
• To be involved in both strategic planning and day-to-day operations, particularly in relation to buildings, occupants and premises. Key support function for the entire business operations.
• Thorough knowledge of facilities management – PPM’s, maintenance programs and procedures.

Assistance and support to the Proptech champion with building data and information related to PropTech solutions such as:

• Digital Visitor Application
• Seat booking system (VBOS)
• Building occupancy sensing
• Smart Parking solution
• Staff Engagement Application
• BMS interfaces , monitoring, metering, alarming etc

Real Estate Operational and Strategic management of leased and owned property portfolio including:

• Asset management
• Property information data base management
• Governance against 5year property strategic plan
• Corporate identity specification document
• CAD FM tools such as Archibus data base management
• Space planning and Optimization procedures and policies
• Architectural and space guidelines
• Benchmarking against global best practice on costs, design and utilization
• Creating and designing “Office of the Future”

Property portfolio compliance to Legal and Vodafone such as:

• Corporate Identity
• ISO 9001, 14001, 50001
• Municipal/Local Authority/By-laws
• Health Safety and Environment
• Insurance

Your responsibilities will include:

• Operational and strategic planning for the Real Estate Portfolio within Vodacom SA Coastal portfolio, aligning to the Vodafone roadmap.
• Long Range property plan (Five year property plan).
• Prepare tender documentation for Construction and building services projects.
• Project management, supervising and coordinating of contractors.
• Investigating technical suitability of new building premises.
• Contractual, commercial and budget management.
• Environmental Champion driving GREEN & ENERGY building initiatives.
• Benchmarking industry cost of services to achieve maximum value for money.
• Planning and organizing future developments in line with strategic business objectives.
• Managing and leading change to ensure minimum disruption to core activities.
• Liaising with tenants and Landlord of commercial properties.
• Directing and planning essential central services related to building maintenance.
• Ensure building compliancy to Building and Local authority regulations/bylaws and Health & Safety. 
• Contractor management and SLA benchmarking and following up on any deficiencies.
• Responding appropriately to emergencies and urgent projects as they arise.

The ideal candidate for this role will have:

• A 3-year Degree in a Property Management, Property Design, Property Valuation, Property Studies and/or Commercial Business Management context or relevant equivalent certification/s within this role scope’s context - essential.
• Minimum of 5 years’ experience within the property sector managing landlords/tenants/properties in a multi-stakeholder portfolio with nationally distributed locations and brand imperatives – essential.
• Exposure to commercial and analytical activities related to rationalisation frameworks and budget management applications will be highly beneficial.
• Exposure to digitally lead property database management and dashboard reporting will be highly beneficial.

Core competencies, knowledge, and experience:

• Corporate Real Estate Management
• Sound knowledge of Facilities / Building Management
• Relevant Facilities Health, Safety and Quality Legislation
• ISO standards
• Statutory Regulation
• Contract Management
• Leasing Management
• Finance and Budgetary
• Building Management Control Systems
• Engineering, electrical and mechanical skills
• Project Management
• Building Management Control Systems oversignt
• Project Management
• Property Management
• Facilities Management
• Negotiation
• Communication
• Interpersonal
• Analytical
• Problem solving

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 8 July 2026. 

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Role Purpose/Business Unit:

• Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
• Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
• And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.

The G band Senior Specialist: Customer Life Cycle Management role based within the Commercial Management CVM Business Unit.

The Senior Specialist: Customer Life Cycle Management is responsible for the following:

• To build life cycle journeys to grow customer value and loyalty by developing deep base understanding, spanning across Vodacom Business thereby finding commercial opportunities to be unlocked. 
• Enable the customer base management strategy and campaign roadmap by commissioning deep base analytics, identifying commercial opportunities which supports the overall CVM strategy and P&L by increasing offer relevance and revenue uplift. Translate the opportunities into personalized offerings to address each of the lifecycle stages of a customer. Engage with the Capability team to develop key technical capability for automated lifecycle management. 

Your responsibilities will include:

Strategy

• Enable the customer lifecycle management strategy for different customer segments, verticals and product towers. 
• Identify all the life stages to be targeted and identify commercial offers to unlock subscriber/ account value during these stages as well as optimised communication method. 

Delivery and Capability

• Specify and create base KPIs to monitor base performance
• Develop and Implement lifecycle journeys for Vodacom Business segments, Verticals and Products
• Create and maintain a base lead strategy linked to the lifecycle stage
• Develop, implement and maintain capability for customer lifecycle journeys
• Create and maintain a communication strategy roadmap  with customer feedback loop
• Business case development to determine the commercial opportunity of initiatives
• Integration of campaigns into customer lifecycle journeys
• Integration of Vodacom Loyalty programme into customer life cycle management

Reporting and Presentations

• Develop requisite customer life cycle management reports based on KPIs, by working with the Customer Intelligent Stream within CVM, to ensure that agreed SLA’s and performance are measured and monitored on an on-going basis. 
• Monthly reports to all stakeholders for purposes of planning, strategic input and corrective action

Systems Enhancements

• Assist with defining systems enhancements in line with key targets. 
• Drive delivery of system enhancements to support the customer experience strategy.

People Management: 

• Drive engagement through direct and indirect teams to deliver desired outputs i.e. VB Loyalty, NPS, CLT

The ideal candidate for this role will have:

Qualifications and Experience:

• 3 year Degree / Diploma in Commerce (Marketing / Communication) or related
• A minimum of 5 to 7+ years job related work experience is essential with the emphasis on Customer Value Management 
• Business Analysis experience in mobile telecommunications is preferred
• Loyalty programme experience is advantageous
• Project management experience is advantageous
• Business Intelligence technology / industry and future trends
• Telecoms Industry Knowledge and trends – Mobile Communications 
• Vodacom’s product knowledge on fixed and mobile  (advantageous)
• Vodacom’s internal process knowledge – understanding the value chain (advantageous)
• Business analysis methods; specifically business value & user-experience focused 

Core Competencies: 

• Deciding and Initiating Action 
• Persuading and Influencing 
• Formulating Strategies and Concepts 
• Analysing 
• Delivering Results and Meeting Customer Expectations 
• Adapting and Responding to Change 
• Leading and Supervising 
• Planning and Organising 
• Writing and Reporting 
• Working with People 
• Applying Expertise and Technology 
• Coping with Pressures and Setbacks 
• Entrepreneurial and Commercial Thinking 
• Creating and Innovating 

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 01 July 2026. 

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Role Purpose/Business Unit:

• As a Senior Machine Learning Engineer, you will play a critical role in designing, deploying, and operationalizing scalable machine learning solutions across multiple markets.
• You will work with cross-functional teams including data scientists, data engineers, software engineers, and product managers to integrate models into production with a robust MLOps lifecycle.
• This role demands strong experience in ML engineering at scale, advanced automation, real-time model serving, and compliance-aware development.

Your responsibilities will include:

• ML System Design & Architecture: Architect and implement scalable, secure ML pipelines using tools like MLflow, SageMaker, or Databricks. Design reusable templates for batch and real-time inference.
• Production Model Deployment: Automate deployment of models into production with CI/CD, containerization (Docker), orchestration (Kubernetes), and feature stores.
• Model Monitoring & Governance: Implement real-time model monitoring, drift detection, and lineage tracking to ensure model performance and compliance.
• Collaboration & Delivery: Partner with data scientists to translate prototypes into production-ready code. Engage with software and data engineering teams to integrate models into larger systems and APIs.
• Automation & Testing: Enforce test-driven development for model code. Implement automated tests for pipelines, accuracy thresholds, and data validation.
• Documentation & Knowledge Sharing: Maintain clear technical documentation for models, pipelines, and workflows. Lead internal workshops on MLOps best practices and tooling.
• Mentorship: Mentor junior MLEs and data scientists on engineering best practices, reproducibility, and scalable ML system design.

The ideal candidate for this role will have:

• Bachelor’s degree in Computer Science, Data Science, Engineering, Applied Mathematics, or a related field.
• Master’s degree or PhD preferred (especially with specialization in Machine Learning, AI, or Distributed Systems).
• 8+ years in data science or ML engineering roles, including at least 5 years in production-grade ML deployment and operationalization.
• Hands-on experience with distributed computing frameworks and model orchestration at enterprise scale.

Technical Skills

• Languages: Python (mandatory), Bash, SQL; optional: Scala or Java.
• ML Libraries & Frameworks: Scikit-learn, XGBoost, TensorFlow, PyTorch.
• MLOps & Model Lifecycle: MLflow, SageMaker, Databricks, Kubeflow, Airflow.
• Infrastructure: AWS (EC2, S3, SageMaker, IAM, EKS), Terraform, Kubernetes, Docker.
• Feature Engineering: Feature Stores (e.g., SageMaker Feature Store, Feast).
• Monitoring: Prometheus, Grafana, CloudWatch, Evidently AI.
• Security & Compliance: RBAC, KMS, encryption, reproducibility, model versioning. 

Soft Skills

• Strategic problem-solver with strong system thinking.
• Excellent communication and technical storytelling across technical and business stakeholders.
• Comfortable working in agile squads and fast-paced delivery environments.
• Passionate about enabling ML at scale and setting engineering standards. 

Preferred Certifications

• AWS Certified Machine Learning – Specialty
• Databricks Certified ML Professional
• Kubernetes Administrator (CKA)
• MLflow or MLOps specialization (e.g., DeepLearning.AI, Coursera)

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 02 July 2026. 

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Role Purpose/Business Unit:

• To ensure the integrity of revenue by proactively managing and minimizing credit note processing through effective root cause analysis, robust problem management, and continuous process improvement. 
• This role is responsible for identifying and addressing people, process, and system challenges that impact revenue, driving the implementation of IT system fixes, and establishing strong revenue controls. 
• The Credit Note Specialist provides accurate and insightful reporting to EXCO, supporting the achievement of the financial year revenue-to-credit note ratio targets and contributing to overall business profitability and operational excellence.

Your responsibilities will include:

• Ensure accurate and timely reporting of credit note data for EXCO, supporting the achievement of the financial year (FY) revenue-to-credit note ratio targets. 
• Prepare and present detailed reports highlighting trends, root causes, and corrective actions.
• Proactively identify and analyse the root causes of credit note assurance, focusing on people, process, and system challenges. Document findings and recommend solutions to prevent recurrence.   
• Collaborate with IT and business teams to ensure system-related issues are logged, tracked, and resolved. Oversee the implementation of IT system fixes and enhancements to address revenue leakage and credit note drivers.
• Identify, log, and monitor problem management issues related to credit notes. Track progress and ensure that revenue controls are created and implemented proactively to mitigate future credit note issuance.
• Design, implement, and monitor revenue assurance controls to detect and prevent revenue leakage. Work cross-functionally to ensure controls are embedded in business processes and systems. 
• Ensure cross-departmental co-ordination of Credit note activities and prompt escalation of incidents 
• Analyse and follow up on Credit note incidents until resolution as well as definition of measures to prevent occurrence of such error scenarios in the future. 
• Monitor all Credit note streams and identify weak process areas that may lead to leakage and propose revenue maximization strategies. 
• Prepare presentation material denoting trending, key indicators and performance that have impact on Credit notes. 
• Manage reporting to Customer stakeholders and Management. 
• Ensure that Credit note reporting are accurately by executing assurance mechanism
• Ensure that the Credit note Reporting Processes on time and ensure that they are executed 100% through assurance mechanism
• To strive for continual process improvements on all credit notes and reporting activities within the departments
• To execute assurance mechanism based on the understanding of the data, business rules and integration architecture of the various systems primarily the systems that support the Digital acceleration strategy that impacts the billing and reporting environment
• Future-Feature mindset. Drive towards automation and simplification of processes and procedures.

The ideal candidate for this role will have:

Must have technical/professional qualifications: 

• Matric or Equivalent (Essential)
• A 3-year Diploma or Degree majoring in IT Systems/Data Analysis/Finance/Business (essential).
• Intermediate/Advanced SQL (essential) 
• Certification/Diploma of Competency in Business Analysis (advantage) 

Job experience:

• 3 years’ experience in credit note management, billing operations, and revenue assurance within a large organization, preferably in the telecommunications or financial services sector.
• 2 years’ experience in project management.
• Experience in developing, maintaining, and updating process documentation and policies to ensure alignment with best practices and compliance requirements.
• Detailed knowledge of Siebel (advantageous).
• Experience in the telecommunications industry (advantageous).
• Strong Interpersonal Skills
• Presentation and communicating skills

Job knowledge :

• Problem solving and analytical skills
• Planning and organising
• Interpersonal and communication skills
• Numeracy
• Audit processes
• Inventory and reconciliations and control

Skills :

• Communication  
• Interpersonal  
• Technical SQL writing skills
• Problem-solving & analytical  
• Presentation  
• Facilitation  
• Negotiation
• Time management

Competencies - Extreme Importance:

• Analysing
• Creating and Innovating
• Writing and Reporting
• Applying Expertise and Technology
• Relating and Networking
• Planning and Organising
• Persuading and Influencing
• Presenting and Communicating Information
• Adhering to Principles and Values
• Working with People

Competencies - High Importance:

• Achieving Personal Work Goals and Objectives
• Deciding and Initiating Action
• Adapting and Responding to Change
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks

Competencies - Moderate Importance:

• Achieving Personal Work Goals and Objectives
• Deciding and Initiating Action
• Adapting and Responding to Change
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 03 July 2026 

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Role Purpose/Business Unit:

• Leads the development, management, and evolution of the products within the Business Broadband Internet portfolio. Defines and executes product strategy and tactical plans, collaborating with cross-functional teams to drive business growth and ensures the effective delivery of revenue and profitability outcomes for the business. 
• Crafts and executes the product portfolio roadmap through design, development and delivery processes for the relevant products (which includes, but is not limited to broadband internet over fibre, Fixed Wireless Access 5G, LTE, Satellite and Microwave). Drives pricing strategies and innovation within the portfolio to maximise existing customer bases and acquisition of new customers.  
• Key responsibility of the candidate will be to lead a team of product managers and together manage the Product Lifecycle and deliver on the Go To Market and In-life strategy and the overall customer journey, which is aligned to the portfolio and the business objectives for Fixed Line of Business.
• Works closely with the various stakeholders across technology, finance, and sales pillars to achieve these objectively effectively while successfully leveraging Vodacom Business as a broader Technology company.

Your responsibilities will include:

Strategy Execution: 

• Develop and maintain deep understanding of customer needs, market trends, and competitor activity related to the Broadband Internet product portfolio and the broader technology market.
• Develop and manage all the relevant products, in line with the Product Development Lifecycle and Management Process, to sustain the revenue and profitability growth of the portfolio in line with business strategy
• Drive the uptake of the product portfolio through engagement with the sales organisation, to achieve or exceed the revenue targets and business objectives
• Participate in shaping sales initiatives and pathways for route-to-market execution of the product strategy, nationally.
• Drive the product revenue & margin targets. Define and own the GTM Strategy for the product portfolio Value Propositions
• Achieve Portfolio Commercial Goals (Target revenue, new business & resign TCV, margin, EBIT & Opex)

Channel Development and Sales Revenue Growth: 

• Participate and drive sales cadence and pipeline management for product portfolio
• Inform the annual targets to be set for the products according to the agreed business plan, remaining overall accountable for revenue for the product. 
• Ensure the product and product partners are correctly setup to deliver the right services and service levels to translate into an above industry Net Promoters Score (NPS) standard. 
• Inform the price monitoring plan and participate in price optimisation exercises

Stakeholder Management

• Managing Stakeholders: Strategic management of stakeholders to achieve success in the market. Builds collaborative partnerships and alliances for market success.
• Managing and collaborating with Vodacom Business management and sales teams to drive profitable growth for the business
• To work closely with Vodacom Business Stakeholders across the value chain to ensure they are ready to support the product & related services
• Collaborate and champion cross-functional working relationships to create a unique, superior customer experience 
• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
• Manage the multiple internal & external stakeholders across the landscape

Leadership And Team Management     

• Set clear vision and goals for the portfolio and team
• Coordinate and manage performance through KPIs by guiding, directing and motivating the team and other stakeholders
• Ensure that resources are effectively managed and systems and process are optimised to support delivery of the business objectives

The ideal candidate for this role will have:

• Hold a relevant degree in Computer Science, Engineering or IT or related field
• Postgraduate qualifications (Desirable)
• +7 years Relevant Technology and Product management experience
• Familiar with Product Development lifecycles 
• Excellent track record in delivering high value products & services.
• Background in Enterprise Product Management (preferable)
• Leading and managing teams (preferable) 

Technical Competencies 

• Intelligent and strategic with strong business and commercial acumen 
• Good communicator and good interpersonal skills
• Good Leadership skills in (building and maintaining relationships, decision making, problem solving, emotional intelligence, empathy, and coaching and mentorship are key)  
• Confident presenter in sales and customer forums.
• Business development skills – unlocking the opportunity based on customers’ business requirements
• Extensive experience in telecoms/IT design with proven technical co-ordination
• Experience in change management in a technological context
• Team player, strong influence and relationship management skills
• A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy
• Fluent in English
• Ability to lead in high-growth, high-uncertainty environments
• Ability to work in an international and distributed virtual team
• Excellent Customer relationship management skills with ability to interact at Director level
• Strong communication and decision-making skills – ability to balance conflicting interests
• Stakeholder management  - internal and external

Behavioural Competencies 

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership   
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 02 July 2026. 

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Role Purpose/Business Unit:

• Contribute to Vodacom Business sales strategy formulation and ensure that business plan targets are met by generating customer and commercial sales. Oversee sales pricing, planning, operational forecasting, partner management and trade marketing.
• To ensure that a clear and consistent account management strategy is in place, with a view to create a clear focus for the enterprise segment and ensure that the portfolio management exceeds guidelines for each account.
• Develops and leads strategic customer relationships and anticipates client requirements to drive sales, revenue and unmatched customer experience. Develops and expands the overall Vodacom Business service offering through building close relationships with relevant internal and external stakeholders.
• Works closely with the various account teams across segments, product teams, solution architects, commercial team, pre-sales specialist teams to identify and successfully leverage Vodacom Business opportunities.

Your responsibilities will include:

Strategy Formulation & Execution:

• Translate the organisational strategy into meaningful operational targets.
• Use customer insights to identify and evaluate strategic and innovative revenue generating sales initiatives and pathways for route-to-market to support the execution of the sales strategy in respective portfolio
• Drive strategic initiatives in terms of the sales acquisition and sales retention
• To develop industry best practice sales methodology and approach.
• Support revenue assurance initiatives
• Ensure revenue & margin targets are achieved in the designated sales portfolio.

Sales Management

• Manage, monitor and review sales targets (responsible for the overall sales number)
• Set sales targets for the respective sales team in line with overall sales target.
• Identify potential new opportunities through analysis of business intelligence reports
• Understand customer patterns and market behaviour to define data-driven forecasting strategies to increase profitability through improved targeted sales strategies
• Provide leadership, guidance and motivation to the sales team
• Direct lead generation initiatives to support new business acquisition via the sales team.
• Partner with Lines of Business like IoT, Cloud and Fixed/Mobile to develop future product roadmaps and industry propositions to enable delivering profitable revenue growth across product portfolios
• Drive sales operations: to retain existing accounts as well as leverage off existing customers who have a need for enterprise mobile and converged solutions. To provide input into commercial negotiations for purposes of concluding master agreements.
• Represent Vodacom at client negotiations
• Provide input to the Product teams for pricing and product development
• Develop a CRM / Retention program to ensure healthy and sustainable relationships with Key Accounts
• Manage Commission Scheme and payment process requirements
• Drive market leadership on Customer NPS through understanding the value of profitable customers and delivering outstanding service

Budget Management

• Effectively manage function and its objectives in line with approved budgets, report variances as required and recommend / implement remedial action within span of control
• Assess expenditure and resolve gaps
• Review and authorize payments in line with approved budget and policy and submit for final processing
• Ensure identification, implementation and development of processes to optimise cost efficiency

Stakeholder and Relationship Management

• To establish relationships with key personnel within selected corporate accounts with regards to the input of the marketing of new products and understanding their needs.
• Collaborate, champion and enable effective leadership and cross-functional working relationships to create a unique, superior customer experience based on leadership practice. Connect and leverage the skills of various functional teams to generate synergy across all the different customer touch points
• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.

Delivering through People:

• Oversee the activities of the team to ensure effective delivery of business outcomes.
• Supports and enables the team to succeed by encourage frequent knowledge sharing between team members amongst other enablement initiatives.
• Create fit for future organization capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training.
• Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required
• Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.

The ideal candidate for this role will have:

• Bachelors Degree/Equivalent
• A Post Graduate Degree in Sales/Marketing/Business Commerce or related field advantageous

A minimum of 8 years Sales experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:

• Managing Large scale customer sales organization
• Portfolio management
• Ability to increase NPS results and reduce administrative expense
• Ability to build relationships and drive best in class process innovation
• Working experience in the telecoms environment (advantageous)
• 5+ years management experience

Technical Competencies 

• Strategic mind set and out of box thinking
• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Robust understanding of account P&L
• Experience working in multinational matrix organisation
• Successful track record of managing multi- industry sales teams and demonstrate profitable revenue growth
• Strategic Thinking: Effectively delivers against assigned strategy, exceeding expectations. Translates strategy into clear areas of focus and priorities for
• Understanding of the SA telecommunication landscape
• Understanding of Companies customer requirements
• Understanding of technical concepts and the ability to communicate it as viable appealing market offerings
• Understanding of SA business landscape
• Understanding of the Value Chain Analysis with regards to various customer businesses.

Behavioural Competencies 

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

Closing date for Applications: 02 July 2026

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Role Purpose/Business Unit:

• The Huawei Cloud Sales Specialist is responsible for driving Huawei Cloud portfolio revenue growth within Vodacom Business. The role owns and executes the Huawei Cloud go-to-market strategy across Vodacom’s CHAS (Cloud, Hosting, Applications, Security) portfolio, ensuring Huawei’s public and hybrid cloud solutions – including advanced AI and platform services – are effectively positioned to meet enterprise customer needs.
• Acting as a bridge between sales, product, and technical teams, this specialist integrates Huawei Cloud offerings (compute, storage, AI, PaaS) with Vodacom’s broader CHAS services (hosting, managed services, applications) and our customers’ digital transformation priorities.
• By combining deep Huawei solution expertise with strong sales acumen, the Huawei Cloud Specialist identifies and converts cloud opportunities, shapes complex deals aligned to business outcomes, enables account teams and channel partners, and ultimately drives pipeline growth and cloud revenue.
• This is a high-impact role that champions Huawei Cloud as a strategic pillar of Vodacom’s cloud strategy, delivering value to enterprise clients and strengthening Vodacom’s partnership with Huawei.

Your responsibilities will include:

Key Accountabilities and Accountability:     

• Sales Ownership: Own end-to-end sales execution for Huawei Cloud services across all customer segments, ensuring the achievement of Huawei Cloud revenue and sales targets in Vodacom Business.
• Pipeline Generation: Drive pipeline creation and demand generation for Huawei Cloud by identifying new opportunities, qualifying leads, and managing them through to successful deal closure. Collaborate with marketing and Huawei to run campaigns, workshops, and cloud discovery sessions that stimulate customer interest and demand.
• Value-Based Selling: Leverage a consultative, value-selling approach, aligning Huawei Cloud solutions with customer business objectives and crafting compelling proposals that demonstrate clear ROI and TCO benefits for clients. Support complex deal shaping and pricing by applying strong commercial acumen (e.g. TCO analysis, ROI modeling, flexible pricing constructs) to structure competitive, win-win deals.
• Account Growth: Upsell and cross-sell Huawei Cloud into existing Vodacom accounts by expanding solutions from connectivity to cloud to managed services. Grow Huawei Cloud adoption within key enterprise customers, leveraging success stories to encourage broader transformation across the client’s organization.

CHAS Integration & Solution Positioning: 

• Solution Integration: Position Huawei Cloud as a core pillar within Vodacom’s CHAS portfolio, integrating Huawei Public Cloud with Vodacom’s private cloud, managed services, security, and application services to create holistic solutions. Design and propose hybrid cloud architectures that combine Huawei’s IaaS/PaaS capabilities with Vodacom’s local services to meet complex customer requirements
• Technical & Commercial Viability: Ensure all Huawei Cloud solutions are technically sound, commercially viable, and deliverable through Vodacom’s capabilities. Validate that proposed architectures meet client requirements and can be smoothly implemented and supported operationally.
• Strategy Execution: Execute the Huawei-first go-to-market strategy, collaborating with Product Managers and Huawei’s teams to develop tailored offerings, use cases, and sales plays for prioritized industries or workloads. Differentiate Huawei Cloud vs. other hyperscalers by clearly articulating Huawei’s unique value (e.g., cost-effectiveness, deep local support, integrated AI services) while positioning Vodacom’s multi-cloud capabilities when needed to match client preferences.
• Sales Enablement: Enable Vodacom sales teams (Account Managers, Hunters, Solution Architects) through training, workshops, and creation of Huawei Cloud sales material to broaden the organization’s capability to sell and support Huawei Cloud solutions.

Stakeholder Management

• Internal Collaboration: Work cross-functionally with Vodacom Business units – including Account Teams, Customer Solutions, Product & Services, Regional Sales Heads, Technical Specialists, and Service Fulfilment – to ensure Huawei Cloud solutions are properly scoped, validated, and supported end-to-end. Provide specialized pre-sales support in customer engagements (product demos, RFP responses, solution design) to help internal teams successfully progress Huawei Cloud deals.
• Channel & Partner Enablement: Develop and maintain strong relationships with Huawei and other channel partners, acting as the primary liaison to align partner resources, incentives, and support with Vodacom’s go-to-market efforts. Ensure partners are equipped to deliver a consistent customer experience and leveraged to scale Huawei Cloud sales in the market.
• Market Collaboration: Build strategic alliances with key external stakeholders – including Huawei Cloud partner ecosystem, industry bodies, and enterprise clients – to enhance market presence and success.
• Champion Vodacom’s partnership with Huawei in joint go-to-market initiatives, co-marketing events, and account planning sessions.
• Customer Engagement: Engage at senior levels (CIO, CTO, and business decision-makers) within enterprise customers to understand their transformation roadmaps and advocate for Huawei Cloud solutions aligned with those goals. Maintain long-term trusted advisor relationships to drive customer satisfaction and ongoing cloud consumption.

The ideal candidate for this role will have:

• Education: Bachelor’s degree in Technology, ICT, Engineering, or Business (required). A relevant postgraduate qualification is advantageous.
• Certifications: Huawei Cloud certifications (e.g., HCPA, HCIA/HCIP, HCIE) are highly advantageous. Certifications in other public cloud platforms (AWS, Azure) are also beneficial, reflecting a multi-cloud understanding.
• Cloud Sales Experience: 5+ years experience in cloud or ICT technical sales, with a track record of achieving sales targets.
• Public & Hybrid Cloud: Proven success in selling public cloud solutions – ideally Huawei Cloud (preferred), and/or other hyperscalers (AWS, Azure) – as well as hybrid cloud and private cloud solutions.
• Managed Services & IT Transformation: Experience selling managed cloud/IT services and supporting enterprise digital transformation initiatives, understanding how cloud ties into broader IT modernization.
• Complex Deals & Enterprise Clients: Demonstrated ability to close complex, consultative deals with large enterprises, including navigating long sales cycles, RFPs, and multi-million rand contracts. Experience working with or through channel partners in co-selling or reseller models.
• Industry Knowledge: Familiarity with key vertical industry needs and regulatory environments in South Africa (e.g., financial services, manufacturing, public sector) is an advantage for contextualizing Huawei Cloud solutions.

Technical Competencies 

• Huawei Cloud Expertise: Deep understanding of the Huawei Cloud portfolio – including compute, storage, AI/Big Data, and networking services – and ability to keep up-to-date with Huawei’s cloud innovations.
• Solution & Architecture Skills: Strong solution-selling and cloud architecture design skills – able to craft integrated solutions that align Huawei Cloud with Vodacom’s CHAS offerings (e.g., hosting, security, applications) and client requirements.
• Commercial & Financial Acumen: Robust financial acumen with ability to conduct TCO/ROI analyses, understand cloud pricing models, and optimize deal profitability while delivering customer value.
• Sales Process & Pipeline Management: Proficiency in sales methodologies and pipeline management, including accurate forecasting, opportunity tracking, and use of CRM tools to manage Huawei Cloud opportunities from lead through closure.
• Client Engagement at Executive Level: Excellent ability to credibly engage and consult with C-level executives (CIO, CTO, etc.), understanding their business strategy and translating it into cloud solutions.

Behavioural Competencies

• Customer Focus: A relentless commitment to understanding customer needs and delivering excellent service, ensuring customer success in their cloud adoption journey.
• Accountability & Resilience: Takes ownership of results, is accountable for outcomes, and demonstrates resilience by seeking continuous improvement and maintaining a growth mindset in the face of challenges.
• Collaboration: Highly collaborative work style – actively works with internal teams and external partners, seeks input, and builds partnerships to achieve shared goals.
  Influence & Organizational Savvy: Able to influence stakeholders at various levels (uses lobbying, networking, and strong communication to gain buy-in), and navigates the organization effectively to align with Vodacom’s business strategy.
• Entrepreneurial Mindset: Proactive and innovative in identifying new opportunities and solutions, adapting quickly to market changes and customer feedback.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 02 July 2026. 

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Role Purpose/Business Unit:

• The AI & Automation Products & Solutions Lead is a senior leadership role responsible for driving AI-led growth, innovation, and commercial success across the organization.
• This role owns the end-to-end AI & Automation product portfolio, shaping and executing strategy to deliver revenue and profitability in line with the company’s overall business objectives.
• As a champion of AI-driven transformation, the role leads the development and commercialization of cutting-edge AI solutions—spanning Generative AI, Machine Learning (ML), Robotic Process Automation (RPA), and Conversational AI—that empower enterprise customers to achieve operational excellence and digital transformation.
• The AI & Automation Lead collaborates closely with cross-functional teams and business units to identify high-impact opportunities, ensures successful go-to-market execution, and establishes the organization as a market leader in AI and intelligent automation.

Your responsibilities will include:

Key Responsibilities: 

• Strategy & Vision: Develop and continuously refine the AI & Intelligent Automation strategy in alignment with broader business goals. Leverage a deep understanding of market trends, emerging technologies, and enterprise customer needs to guide strategic priorities and maintain competitive advantage. Stay at the forefront of AI innovation—keeping abreast of Generative AI, LLMs, and industry developments (including AI ethics and regulatory guidelines)—to identify opportunities for new solutions and market differentiation.
• Product & Portfolio Leadership: Own and evolve the AI & automation product portfolio, ensuring a robust pipeline of innovative solutions that meet current and future customer needs. Define a multi-year product roadmap that integrates emerging capabilities (e.g., advanced ML models, RPA, Agentic AI) and drives continuous product innovation and quality.
• Oversee the design, development, and deployment of AI solutions from concept to scaled implementation — prioritizing initiatives by business impact, managing proof-of-concepts and pilot programs, and ensuring each solution delivers measurable ROI. Lead cross-functional teams and partner resources to launch and manage new AI products and enhancements, continuously improving product performance, customer adoption, and satisfaction.
• Commercialization & Growth: Drive revenue growth and P&L performance for the AI & Automation portfolio. Develop annual business plans and sales strategies in partnership with commercial leaders, setting ambitious revenue and profitability targets. Own the business case for the portfolio and ensure all products meet their financial objectives and margin goals.
• Identify and implement new commercial models (e.g., outcome-based pricing, AI-as-a-Service offerings) to accelerate market penetration and capture new revenue streams. Monitor key performance metrics (revenue, margins, market share, NPS/customer satisfaction) and optimize product and pricing strategies to achieve profitable growth. Ensure effective go-to-market execution and above-industry customer experience in collaboration with sales and delivery teams.
• Ecosystem & Partnerships: Build a strong ecosystem of strategic partnerships and alliances to enhance the company’s AI capabilities and market reach. Forge and manage relationships with leading AI technology vendors, cloud hyperscalers, and automation platform providers, negotiating optimal agreements and integrating partner offerings to enrich the product portfolio.
• Collaborate closely with internal stakeholders (including senior management, sales, technology, and delivery teams) to ensure alignment on AI business growth plans and seamless execution across functions. Represent the company as an AI thought leader at key industry forums, conferences, and with enterprise customers, to strengthen brand authority and promote the organization’s leadership in AI and intelligent automation.
• Governance & Operational Excellence: Establish and uphold robust governance frameworks for AI & Automation initiatives. Ensure consistent, high-quality product development processes and standardized pricing methodologies, with timely input and coordination across all relevant functions. Oversee financial discipline for the portfolio—budgeting, forecasting, and controlling expenditure—to meet financial targets and optimize efficiency. Proactively identify risks (technical, financial, or operational) and implement mitigation strategies to safeguard business outcomes. Champion adherence to responsible AI practices, data privacy regulations, and AI ethics, embedding compliance and risk management into all AI product and service lifecycles.
• People Leadership & Development: Build and lead a high-performing, diverse team of AI, data science, and automation professionals. Foster a culture of innovation, collaboration, and continuous learning, ensuring the team remains at the forefront of AI advancements and industry best practices. Attract, develop, and retain top talent by providing coaching, clear performance expectations, and growth opportunities.
• Empower team members with the skills, resources, and support needed to excel, while promoting knowledge sharing and a culture of experimentation. Lead by example to inspire accountability and excellence, and recognize outstanding contributions that drive the success of the AI & Automation portfolio.

Budget Management

• Maintain financial forecasts, while governing expenditure against approved budgets and investments. Continuously identify areas for improved efficiency and effectiveness.
• Identify and mitigate financial risks and develop corrective action plans as needed.
• Ensure identification, implementation, and development of processes to optimise cost efficiency across the AI & Automation portfolio.
• Manage investment cases for new AI product development, technology partnerships, and platform acquisitions.

Channel Development and Sales Revenue Growth: 

• Lead the design, development, deployment, and maintenance of AI solutions.
• Prioritize AI projects based on business impact and feasibility.
• Oversee proof-of-concepts, pilots, and enterprise-scale implementations.
• Ensure AI solutions deliver measurable outcomes and return on investment.
• Develop the annual AI & Intelligent Automation Products and Solutions business plans; sales cadence and pipeline management.
• Partner with sales executives to set annual revenue targets for the AI & Automation portfolio according to the agreed business plan.
• Maintain overall accountability for revenue, profitability, and the delivery of margin targets.
• Deliver profitable growth by actively managing costs through the sales, delivery, and servicing product cycle.
• Ensure service delivery translates into an above-industry Net Promoter Score (NPS) standard.
• Evaluate the price performance of AI & Automation Products and Solutions by developing a robust price monitoring plan and make corresponding price optimisation recommendations.
• Identify and develop new commercial models (e.g., outcome-based pricing, AI-as-a-Service) to accelerate market penetration and revenue growth.

Stakeholder Management

• Build collaborative partner ecosystem and alliances with AI technology vendors, hyperscalers, and ecosystem partners for market success.
• Negotiate the best possible rate card with the partners to ensure profitability.
• Manage and collaborate with Vodacom Business management and sales leadership to develop growth plans for the AI & Automation business.
• Collaborate, champion, and enable effective leadership and cross-functional working relationships to create a unique, superior customer experience based on leadership practice.
• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
• Represent Vodacom Business at industry forums, AI conferences, and customer engagements to build brand authority in the AI & Automation space.

Delivering through People: 

• Build a high performance & diverse organisation, focused on generating growth opportunities from clients and prospects, and driving unique growth and development opportunities in line with relevant revenue & margin targets to be achieved.
• Support and enable the team to succeed by driving skills development and future-fit talent in AI, data science, automation, and digital transformation in line with business strategy.
• Oversee the activities of the team to ensure effective delivery of business outcomes.
• Support and enable the team to succeed by encouraging frequent knowledge sharing between team members and fostering a culture of continuous learning and innovation in AI & Automation.
• Develop a high performing team by embedding formal performance management process, informal coaching and continuous 1:1 performance discussion.
• Embed the Spirit of Vodacom by living the Spirit behaviours and culture codes, ensuring consistently high Spirit engagement levels.
• When required, initiate disciplinary processes for team members calling on support from HR when required.
• Resolve grievances raised by team members and escalate only if required.
• Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.

The ideal candidate for this role will have:

• B Degree / Equivalent (e.g., Computer Science, Information Technology, Engineering, Business, or related field)
• Postgraduate qualification in AI, Data Science, Business Administration, or related field (Desirable)
• Relevant AI/Automation certifications e.g., Microsoft Azure AI Engineer, AWS Certified Machine Learning, Google Professional ML Engineer, UiPath RPA Developer (Desirable)
• 10+ years of experience in technology product management (preferably within telecom, ICT, or enterprise software environments), with a proven track record of leading AI, automation, or data-driven product portfolios end-to-end 
• Demonstrated success in developing and launching AI-powered enterprise solutions and managing product lifecycle from ideation to commercialization 
• Experience in P&L ownership and business case development for technology products, with strong acumen in strategy, finance, and marketing 
• Effective experience in building partnerships with major AI technology vendors, cloud providers (e.g., AWS, Azure, GCP), and automation platforms (e.g., UiPath, ServiceNow) to drive co-innovation and go-to-market success 
• 5+ years of people management experience, including leading multi-disciplinary teams (AI/ML engineers, product managers, etc.), with evidence of developing talent and driving high performance 
• Exposure to enterprise solution selling and experience engaging with C-suite stakeholders to drive AI & automation adoption (preferred)

Technical Competencies 

• Strategic Vision & Innovation: Strategic and forward-thinking mindset with the ability to translate AI trends and emerging technologies into commercially viable solutions and competitive advantage 
• Deep AI/Automation Expertise: Broad and deep knowledge of AI & Intelligent Automation technologies – including Generative AI, Large Language Models (LLMs), Machine Learning, RPA, and Conversational AI – and their practical enterprise applications 
• Business Acumen: Strong understanding of enterprise customer needs, industry dynamics, and product commercial models (e.g., consumption-based, outcome-based, SaaS) to shape offerings that deliver business value and profitable growth 
• Cross-Functional Leadership: Exceptional collaboration and stakeholder management skills; able to influence and partner effectively across technical, sales, and business teams in a matrixed environment to drive coordinated execution 
• Results Orientation: Highly focused on delivering outcomes and business impact – takes ownership of product performance, meets or surpasses targets, and continuously seeks improvements and new opportunities for growth 
• Customer Centricity: Deep customer focus, championing AI solutions that deliver tangible value and exceptional customer experience; uses feedback and insights to refine offerings 
• Resilience & Adaptability: Thrives in a fast-evolving AI landscape, demonstrating agility, perseverance, and a learning mindset to navigate challenges and rapidly changing technology trends 
• People & Culture Leadership: Proven ability to build and inspire teams, creating a shared vision and fostering an environment of accountability, trust, and innovation; adept at coaching and developing others to achieve their full potential.

Behavioural Competencies

• Customer Focus: Prioritising customer needs and delivering excellent service; champions AI solutions that create tangible customer value
• Accountability: Seeks feedback and identifies opportunities for improvement or innovation; takes ownership of AI product outcomes and business results
• Collaboration: Actively fosters collaboration, seeks input and effectively partners across technology, sales, and business functions
• Resilience: Actively seeks opportunities for growth in a fast-evolving AI landscape; demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: Uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors) to drive AI adoption across the organisation
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership; builds AI capability within the team
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/Function and creates strong team alignment to the AI & Automation strategy
• Innovation Drive: Proactively identifies and champions new AI and automation opportunities; fosters a culture of experimentation, learning, and responsible innovation

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 02 July 2026. 

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Role Purpose/Business Unit:

• The Reporting and Digitisation Manager: Business Performance leads the development of integrated performance reporting, automation and digital enablement across Vodacom Business.
• The role enables faster, data-driven decision-making by delivering timely insights, reducing manual reporting, improving governance and creating clear visibility of sales, pipeline, forecast, commission, partner and overall business performance metrics.

Your responsibilities will include:

• Performance Reporting: Design and deliver accurate executive dashboards and reports that provide visibility of targets, pipeline health, forecast performance, revenue KPIs and key business outcomes.
• Reporting Automation: Automate recurring reporting processes using BI and analytics tools such as Power BI, Qlik or equivalent platforms to improve reporting speed, reliability and self-service access.
• Data Integration: Integrate data from CRM, pipeline, ERP, financial and partner management systems to create a consistent single source of truth for Business Performance reporting.
• Digitisation: Identify and implement digital solutions that replace manual, spreadsheet-based or fragmented processes, improve governance and reduce operational risk.
• Advanced BI, dashboarding and data visualisation capability, including Power BI, Qlik or similar tools.
• Strong data management, SQL, ETL/ELT, data modelling and integration skills across enterprise systems.
• Working knowledge of automation, scripting, low-code/RPA tools, advanced Excel and emerging analytics or AI-enabled reporting solutions.

People Leadership & Stakeholder Collaboration:

• Team Leadership: Lead a small reporting and digital specialist team, setting clear goals and building delivery capability.
• Stakeholder Collaboration: Partner with Sales, Commercial, IT, Data & Analytics, Finance and Partner Management to ensure reporting solutions meet business needs.
• Adoption & Governance: Drive adoption of self-service reporting, support performance governance forums and advise stakeholders on effective use of data and insights.

The ideal candidate for this role will have:

Essential:

• Bachelor’s degree or equivalent NQF Level 7 qualification in Business Science, Information Systems, Data Science, Computer Science, Engineering or a related field.
• 7–10 years’ experience in business intelligence, data analytics, performance reporting or digital enablement within a large, complex organisation.
• 2–3 years’ leadership experience managing analysts, reporting teams or technical delivery teams, preferably in telecommunications, B2B or enterprise environments.
• Professional certifications in analytics, project management, or process improvement 

Technical / Professional Expertise 

• SQL/database knowledge, data extraction, transformation, manipulation and analysis.
• Strong BI reporting capability using Power BI, QlikSense or similar tools.
• Experience working with multiple data sources, data models and reporting structures.
• Advanced Excel skills; Python or similar analytical scripting experience advantageous.
• Strong communication, data storytelling, planning, organisation and project/process management skills.
• Ability to present findings and recommendations clearly, succinctly and credibly to senior stakeholders.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 03 July 2026. 

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Role Purpose/Business Unit:

• To oversee and manage the segment sales teams, and collaborates with internal and external stakeholders with the objective to defend and grow the segment base, through ensuring account planning and opportunity management translate to sales, implementation and delivery of service that are geared towards the achievement of segment sales targets, customer experience and commercial objectives of the portfolio i.e. meeting annual targets on sales, revenue, profitability margins etc.

Your responsibilities will include:

Sales Management 

• Manage, monitor and review segment sales targets.
• Contribute to sales targets setting for the respective segment sales team in line with overall sales target.
• Operationalise the sales plan so as to meet the segment sales targets.
• Develop a sales plan and monitoring its implementation.
• Leadership of virtual segment account teams to meet targets for profitability and revenues.
• Lead development of contact strategies and account development plans (ADP) for each of the allocated accounts within the portfolio.
• Lead development of a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated segment accounts to ensure sales prospects are closed.
• Ensure operational Service delivery of all service touchpoints through the management and mentorship of the segment sales team.
• Identify potential new opportunities through analysis of business intelligence reports.
• Understand customer patterns and market behaviour to inform data-driven forecasting strategies to increase profitability through improved targeted sales strategies.
• Provide leadership, guidance and motivation to the segment sales team. 
• Direct lead generation initiatives to support new business acquisition via the sales segment team.
• Represent Vodacom at client negotiations.
• Drive market leadership on Customer NPS through understanding the value of profitable customers and delivering outstanding service. 

Stakeholder Management 

• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
• Develop a healthy, productive, and respectful relationship with all stakeholders based on integrity and professionalism.
• Develop relationships to create new value and opportunities.
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.
• Proactively manage communication to relevant stakeholders in line with the customer product life cycle.
• Develop contact strategies and account development plans (ADP) for allocated accounts.
• Own escalated customer complaints from a service perspective.
• Resolve sales and pricing claims on debtors trading accounts.
• Serve as the link of communication between key customers and internal teams.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Provide account data to the manager for developing a sales plan and monitoring its implementation.
• Develop a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

Reporting   

• Prepare monthly/ Weekly Run Rate and Demand Management.
• Perform Sales Analysis by product.
• Annual Sales Strategy & Budget Planning.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Forecast and track key account metrics.
• Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic Account Plan / Joint Account Planning). 

Delivering through People 

• Oversee the activities of the segment team to ensure effective delivery of business outcomes.
• Supports and enables the team to succeed by encourage frequent knowledge sharing between team members amongst other enablement initiatives.
• Create fit for future organisation capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training.
• Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion.
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
• When required, initiate disciplinary processes for team members calling on support from HR when required.
• Resolve grievances raised by team members and escalate only if required.
• Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.

The ideal candidate for this role will have:

• Degree / Diploma – Essential (A 3-year Sales / Marketing or Business Diploma/Degree or SAQA Accredited relevant Equivalent).  
• A Post Graduate Degree in Sales/Marketing/Business Commerce or related field - advantageous. 

A minimum of 8 years’ Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in: 

• Portfolio management
• Ability to increase NPS results and reduce administrative expense
• Ability to build relationships 
• 2 years management experience.  
• Valid Drivers licence: The successful candidate must have their own reliable vehicle and be willing to use it for business‑related travel (essential).

Core competencies, knowledge, and experience:

• Growth mind set and out of box thinking.
• Experience in solution selling within enterprise customers.
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation.
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions.
• Successful track record of managing sales teams and demonstrate profitable revenue growth.
• Translates strategy into clear areas of focus and priorities for.
• Understanding of the SA telecommunication landscape.
• Understanding of Companies customer requirements.
• Understanding of technical concepts and the ability to communicate it as viable appealing market offerings.
• Understanding of SA business landscape.
• Understanding of the Value Chain Analysis with regards to various customer businesses. 

Behavioural Competencies 

• Customer Focus: Prioritising customer needs and delivering excellent service.
• Accountability: seeks feedback and identifies opportunities for improvement or innovation.
• Collaboration: Actively fosters collaboration, seeks input and effectively partners.
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset.
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors).
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership.  
• Organisational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 06 July 2026. 

go to method of application »

Role Purpose/Business Unit:

• To own and drive the end-to-end performance of the Products & Solutions portfolio across the division, ensuring revenue growth, profitability, customer value, and lifecycle optimisation through data-driven insights, governance, and continuous performance improvement.
• Lead the execution, tracking, and governance of sales and commercial performance metrics across the Products & Solutions portfolio.
• This role is directly responsible for safeguarding revenue integrity by aggressively identifying and mitigating revenue leakage, minimizing the issuance of commercial credit notes, and ensuring the absolute accuracy of customer billing systems.
• Additionally, the incumbent acts as a strategic enablement partner to the EHODs, providing deep operational oversight, tracking active pipelines, and driving conversion performance across their respective business units to ensure broader organizational profitability and growth.

Your responsibilities will include:

Products & Solutions Performance Management    

• Monitor, evaluate, and report on the end-to-end performance and yield of active Products & Solutions within Vodacom Business.
• Establish clear, data-driven performance baselines and commercial KPIs for the product portfolio.
• Collaborate with Product Managers, Sales Specialists and Business Development Managers across the department to identify underperforming solutions and recommend commercial remediation or lifecycle interventions.
• Consolidate portfolio metrics into executive dashboards to give the EHOD: Products & Solutions immediate visibility into financial health.

Billing Accuracy & Customer Experience Assurance    

• Validate and ensure that customer bills perfectly reflect complex, customized solutions and product configurations.
• Conduct regular transactional audits on new and modified client accounts to verify accurate service configuration and billing trigger alignment.
• Act as the departmental escalation point for high-value or chronic billing issues, driving rapid resolution to maintain above-industry Net Promoter Score (NPS) standards.

EHOD Pipeline Enablement & Governance    

• Provide specialized governance and analytical support to business unit EHODs to track, measure, and optimize active pipelines.
• Facilitate disciplined sales/product cadence reviews, evaluating pipeline health, velocity, and closing probabilities.
• Identify key operational bottlenecks preventing efficient pipeline-to-revenue conversion and drive inter-departmental resolutions.
• Inform and assist in setting realistic, achievable annual business plan targets for lines of business based on conversion analytics.

The ideal candidate for this role will have:

• Hold a relevant degree in Commerce, Business Management, Finance, Information Technology, or a related field.
• Postgraduate business qualification (e.g., Honours, MBA) is highly desirable.
• Professional certification in Revenue Assurance, Financial Management, or Business Analysis is an advantage. 
• +7 years of experience within a Telecoms, ICT, or technology-focused Enterprise environment.
• Proven track record in Commercial Performance Management, Revenue Assurance, Financial Analyst, or Business Operations roles.
• Extensive experience working with Enterprise pipelines, billing platforms, CRM systems, and financial metrics.
• Demonstrated experience closely supporting and influencing senior executive leadership (EHOD/ME/Chief level).

Technical Competencies 

• Advanced Commercial & Financial Acumen: Exceptional numeracy with an innate understanding of product margins, revenue cycles, and leakages.
• Revenue Assurance Expertise: Deep understanding of telecom/cloud/ICT billing lifecycles, billing triggers, and credit note reduction methodologies.
• Pipeline Management & Analytics: Proficiency in pipeline tracking tools, conversion metrics, and predictive sales tracking forecasting.
• Data Auditing & Reporting: Ability to synthesize raw financial and pipeline data into actionable executive insights.
• Stakeholder Management: Sophisticated relationship management skills to work across crossfunctional siloed teams (Sales, Finance, Product). 

Behavioural Competencies 

• Accountability & Ownership: Takes total personal accountability for identifying leakages and holding internal processes to high financial standards.
• Collaboration & Influence: Fosters deep working relationships and influences without direct authority to optimize EHOD unit performance.
• Customer Focus: Driven to secure positive customer experiences by eliminating frustrating billing inconsistencies.
• Resilience & Growth Mindset: Operates efficiently in complex, fast-paced corporate landscapes with strict targets.
• Organizational Savvy: Masterfully navigates various business units to build alignment around governance and revenue protection.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 07 July 2026.