Job Openings at Westvaal Group

Duties / Responsibilities

• Manage all aspects of the Service and Parts Department to ensure achievement of Customer enthusiasm, owner loyalty and goals related to service excellence, volume and profit, the management of the sales, staff and finances in both departments.
• Create and implement customer enthusiasm, owner loyalty and marketing strategies to develop existing and new service business;
• Manage service and parts department profitably through financial controls and resource allocation. Establish and maintain systems to ensure departmental effectiveness and profitability;
• Establish customer enthusiasm ensuring excellent customer service levels and therefore a high customer satisfaction index; and;
• Lead, develop and motivate staff

Requirements

• Matric Certificate, Maths and Accounting as subjects would be an advantage
• Relevant Tertiary qualification in Auto mobile / Mechanical management and 10 years in Auto Workshop experience with knowledge of modern workshop systems;
• Management and self driven abilities coupled with analysis & problem solving, integrity will ensure further suitability.
• Application of Policies and Procedures, Warranty / Insurance knowledge, Brand / product and program knowledge, Financial analysis and teamwork;
• Valid driver’s license
• MS Excel, MS Word and MS Outlook
• Accuracy and attention to detail
• Candidate must be willing to learn and develop new skills
• Ability to work productively in a high-pressure environment
• Manages time effectively and sets clearly defined objectives

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Duties / Responsibilities

• Build Customer enthusiasm and owner loyalty by identifying customer needs and providing solutions to those needs;
• Accurately capture Customer needs and assess parts needs; needs attention to detail.
• Identify part source, obtain parts & price , invoice and deliver parts;
• Create attractive displays and comfortable environment to the Customer;
• Interpret the pricing structure & fully and effectively the billing and invoicing procedure.
• To consistent in Sales Performance with a monthly sales growth.
• Ensure monthly sales target is met; exercise good time management.

Requirements

• Matric
• Strong communication skills.
• EPC catalogues knowledge.
• At least 2 year work experience in a Parts environment.
• Computer & Business system knowledge and product knowledge would be an advantage.
• Must be target driven be able to achieve GP targets
• Work independently & be self disciplined.
• Drivers licence
• Good communication and people skills.
• Selling Marketing and Team work skills.

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Duties / Responsibilities

• Carry out diagnostics correctly, Electrical and Technical.
• Produce an outcome where there is no comebacks, the job is done right the first time and vehicles are repaired according to a time frame work & service sheet requirements.
• Develop and motivate your team.
• Ensure Customer Satisfaction by correctly addressing the needs and accurate remedy of the fault.
• Complete reqiured administration in the service proses.

Requirements

• Completed a full Apprenticeship, Petrol and / diesel, in the Motor Trade with N3 Mechanical Math’s and Science.
• Min Four years experience in Pass Vehicle Retail Service Department.
• Analitical and communication abilities with the skill to apply your knowledge.

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Duties / Responsibilities

• Provide sales consultation; achieve Customer enthusiasm, Be knowledgeable by knowing the product you are selling & create owner loyalty and goals related to vehicle sales, and profit;
• Apply marketing strategies to maximize sales opportunities;
• Complete required vehicle sales paperwork according to Dealership Policies and deliver vehicles;
• Establish and manage Customer enthusiasm ensuring excellent customer service levels at all times and therefore a high Customer Satisfaction Index; and;
• Ensure compliance with various accounting /other regulations and guidelines

Requirements

• Relevant Marketing qualification & 2 years relevant experience is non-negotiable;
• Management and self-driven abilities coupled with integrity will ensure further suitability.
• Application of Policies & Procedures, Business Operations, Marketing, Brand / product Knowledge, Financial analysis and Selling and Teamwork;
• Application of Policies & Procedures, computer literate.

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Duties / Responsibilities

• Manage all aspects of the New Vehicle Sales Department to ensure achievement of Customer enthusiasm, Owner loyalty and goals related to sales and profit;
• Create and implement marketing strategies to develop New Vehicle sales business;
• Manage Department’s profitably and ensure a high level of productivity in New Vehicle Sales department;
• Establish Customer enthusiasm ensuring excellent customer service levels and therefore a high Customer Satisfaction Index; and;
• Lead, develop and motivate staff.

Requirements

• Relevant Marketing qualification & 3 years relevant Industrial managerial experience;
• Management and self-driven abilities coupled with integrity will ensure further suitability.
• Application of Policies & Procedures, Business Operations, Marketing, Computer Knowledge, Financial analysis and Customer handling Knowledge; 

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Duties / Responsibilities

• Create and implement customer enthusiamsm and owner loyalty statgies ensuring excellent customer service levels and therefore a high Customer Satisfaction Index;
• Create and implement strategies to cultivate sales of extended warranties and aftermarket products
• Offer financial alternatives consistent with the market, customer needs and wants
• Complete paperwork to ensure compliance with government regulations
• Create relationships with internal departments and external resources

Requirements

• Grade 12 with Maths & Economics, FAIS 1 and FAIS 2 and NCR accreditation
• Certificate of compliance in terms of RE exam;
• A minimum of 3 years relevant financial experience;
• Self-driven abilities coupled with leadership, Integrity, Analysis and Problem-solving abilities will ensure further suitability.
• Application of Financial & Product Policies & Procedures, Business system, Marketing, Computer Knowledge, Financial Analysis and Customer handling knowledge;
• Strong communication skills.

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Duties / Responsibilities

• Manage all aspects of the Used Vehicle Sales Department to ensure achievement of Customer enthusiasm, Owner loyalty and goals related to sales and profit;
• Create and implement marketing strategies to develop Used Vehicle sales business;
• Manage Department’s profitably and ensure a high level of productivity in Used Vehicle Sales department;
• Establish Customer enthusiasm ensuring excellent customer service levels and therefore a high Customer Satisfaction Index; and;
• Lead, develop and motivate staff.

Requirements

• Relevant Marketing qualification & 3 years relevant Industrial managerial experience;
• Management and self-driven abilities coupled with integrity will ensure further suitability.
• Application of Policies & Procedures, Business Operations, Marketing, Computer Knowledge, Financial analysis and Customer handling Knowledge.