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  • Posted: Dec 6, 2021
    Deadline: Not specified
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    Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of A...
    Read more about this company

     

    Specialist Solution Analyst

    Job Summary

    Work as part of the CIB Absa Access and API Gateway team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

    Job Description

    Key Requirements:

    • 6 - 8 years business & systems analysis experience

    • Experience in working with multidisciplinary teams

    • Experience in Agile Methodology & working embedded within an Agile team / teams

    • Relevant Degree or Diploma / Information Systems Analyst certification

    • Banking domain experience

    • Expertise in Systems Design & Integration

    • Experience in development / coding to be able to read code to assist in the analysis of APIs or root cause issues, as well as coding queries in SQL or the relevant language (such as Javascript and C#)

    • Expertise in Business Continuity Management & Disaster Recovery

    • Deep understanding of the technical architecture of each of the APIs and applications and how they interact in the CIB Transactional Banking ecosystem.

    • Understand data structures of the repositories of the various APIs and how to query the data, including aggregating data across the APIs​

     

    Key accountabilities:

    • Provide gap analysis for new features from a system implementation point of view

    • Provide reports and insights into the data contained in the APIs

    • Proactively surface issues relating to data inconsistencies arising from bugs or legacy data, and a way to resolve the data issues

    • Work closely with Developers and Product Owners to provide insights for systems requirements for upcoming features

    • Understand current technical debt and inefficiencies and provide a roadmap and implementation plan to mitigate

    • Analysis (including Business Case)

    • Solution Design (within DevOps Context)

    • Solution Delivery & Testing (manual)

    Education

    Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Senior Specialist: Business Analysis

    Job Summary

    Leads and is accountable for the business analysis chapter. As the leader of this chapter will serve as the subject matter expert and develop the strategic roadmap for the development of this capability. Is responsible to define standards, ways or work and create appropriate systems to ensure adherence to these standards. Is a taught leader and provides business analysis insights into opportunities. Must be able identify core business problems and translate these strategic opportunities into work items for execution

    Job Description

    • Accountable for planning, management and resource allocation of Business Analysts within the Digital environment
    • Accountable for the operational excellence and puts systems, processes, tools and continuous improvement measures in place to ensure maximisation of key value drivers across 
    • Accountable to break down the strategic outcomes into defined work packages that can be interlocked across various structures
    • Accountable for the creation of enabling documentation templates (Business Requirement Definition, Functional Specification, User Acceptance Test Case)
    • Drives new ways of work by implementing best practices and methods for the functional chapter.  Stays abreast with trends and developments within the Business Analysis world and serves as a professional functional specialist.  Implements the required improvements to improve the maturity of the capability
    • Accountable to encourage experimentation within the team and demonstrate innovative outcomes
    • Seeks to develop others within the function. Ensures adherence too but also contributes towards creating effective standards for the ideation, creation, launch and continuous improvement of digital assets.  Takes end to end accountability to deliver key strategic business metrics through the interlock and collaboration of many functional areas

    Education

    Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Product Manager - Transactional, Debit Card & Payments

    Job Summary

    To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. product development methodology and delivery objectives.

    Job Description

    Commercial management: Accountable for managing the commercial performance (P&L) of the product across the product lifecycle in support of the business's high-level financial ambitions and Balance Sheet shape; | Product Management: Delivers a compelling and insights led Product Proposition offering that aligns to and enables the business and customer strategies: | Product Infrastructure: Accountable for the entire end-to-end infrastructure (People, Process and Technology) on which the product runs to support the target customer experience whilst ensuring that the product remains commercially viable by ensuring: | : | : | : | : | :

    Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Claims assessor

    Job Summary

    To deliver operations and administration support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Botswana, Kenya, TZ (BBT). Please contact Reward for details.

    Job Description

    Administrative and operations support: Provide administrative and operations support against standard operating procedures | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | : | : | : | : | :

    Education

    Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Head Fraud Hotline (Fraud Solutions - RBB ) - JHB

    Job Summary

    The aim of the role is to lead the Fraud Solutions Hotline team, focusing on prevention of fraud and recovery of fraud proceeds where fraud has taken place. The incumbent must ensure that the team delivers high level of service to customers who are experiencing fraud or want more information regarding fraud in an effort to protect themselves from Fraud.  The incumbent must also collaborate with different Fraud Heads, Product areas and channels within RBB in order to support the success of the Fraud communities.  The incumbent must also lead a team towards a high-performance culture.

     

     

    Job Description

     

     

    KEY RESPONSIBILITIES:

    • Leadership of the team

    • Provide insights and modus operandi as fraud is experienced by customers and reported to the Fraud Hotline.

    • Responsible for all Voice, Mobile Banking and E-Channel fraud reporting.

    • Be the Voice System Custodian for all Contact Centre related systems

    • Lead Fraud Industry from a Fraud Hotline perspective to mitigate fraud losses and contact centre related capabilities.

    • Manage team performance including the Capacity Solutions Management in a 24 hour environment.

    • Shape and model the Fraud Hotline performance in the ways of work within Fraud.

    • Participate and lead discussions in the different product Fraud Portfolio Quality Reviews (PQR)

    • Lead all engagements relating to Voice and Contact Centre set up purpose of effective Fraud Hotline performance and overall Fraud Solutions.

     

    MINIMUM REQUIREMENTS:

    • Must have contact centre experience, preferable within Fraud environment

    • Must have been involved with Fraud process changes including re-engineering of such process with governance management implementation.

    • A minimum of 3 – 5 years leadership experience which includes leading managers, some of which must include specific fraud leadership experience

    • Experience in working or dealing with industry is critical (Fraud Industry will be added advantage)

    • Experience in participating in Fraud Portfolio Quality Reviews.

    • A minimum of a Bachelor’s Degree (Honors or Masters preferred)

    • Preferably a member of the Association of the Certified Fraud Examiners.

    • Experience in performing in Senior Leadership level and participating in Senior Forums

     

    WHAT’S ON OFFER:

    • To be part of a broader Senior Fraud Innovation Leadership team

    • Incumbent will have opportunity to show case in Senior Product Forums

    • Incumbent will have autonomy in leading their teams to high performance culture.

     

    DISCLAIMER:

    • Preference will be given to South African citizens and permanent residents of South Africa in possession of proof of Permanent Resident Status.

    • The appointment will be made in line with the Divisional Employment Equity Strategy.

    • There is no referral plan linked to his requisition.

    • Closing date: Midnight: 08 February 2021

    Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Teller

    Job Summary

    To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.

    Job Description

    Purpose of the role:

    Provide Customer service through timeous and accurate processing of client financial transactions to walk-in customers in Absa Bank Branches. Contribute to bottom line growth through identification of sales opportunities.

     

    Key Performance Areas:

    • Execute Cash & Related Transactions

    • Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached.

    • Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions.

    • Identify and action sales leads (teller prompts) and cross selling opportunities.

    • Compliance To Legislative Requirements And Internal Processes

    • Open & close the branch safe according to the Bank’s procedures, including physically securing the safe according to required procedures

     

    Experience Required:

    The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following:

    • Minimum 1-2 years Cashier experience in a retail environment.

    • Computer Literacy skills.

    Education:

    • NQF level 4/ Grade 12 with Accounting and Mathematics as subjects.

    If you are looking to forge a career with one of the leading banking groups in Africa and work closely with our customers in an environment that values its people, apply today.

    As we strive towards a high-performance culture, our key objectives are to value and build diversity both internally and externally and preference will be given to employment equity candidates. 

    If you have not received a response to your application in 15 days please consider your application unsuccessful.

    Education

    Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Specialised Data Analyst

    Job Summary

    • Work embedded as a member of squad OR; across multiple squads to produce, test, document and review algorithms & data specific source code that supports the deployment & optimisation of data retrieval, processing, storage and distribution for a business area.

    Job Description

    Data Architecture & Data Engineering

    •  Understand the technical landscape and bank wide architecture that is connected to or dependent on the business area supported in order to effectively design & deliver data solutions (architecture, pipeline etc.)
    •  Translate / interpret the data architecture direction and associated business requirements & leverage expertise in analytical & creative problem solving to synthesise data solution designs (build a solution from its components) beyond the analysis of the problem
    •  Participate in design thinking processes to successfully deliver data solution blueprints
    •  Leverage state of the art relational and No-SQL databases as well integration and streaming platforms do deliver sustainable business specific data solutions.
    •  Design data retrieval, storage & distribution solutions (and OR components thereof) including contributing to all phases of the development lifecycle e.g. design process
    •  Develop high quality data processing, retrieval, storage & distribution design in a test driven & domain driven / cross domain environment
    •  Build analytics tools that utilize the data pipeline by quickly producing well-organised, optimized, and documented source code & algorithms to deliver technical data solutions
    •  Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
    •  Automate tasks through appropriate tools and scripting technologies e.g. Ansible, Chef
    •  Debug existing source code and polish feature sets.
    •  Assemble large, complex data sets that meet business requirements & manage the data pipeline
    •  Build infrastructure to automate extremely high volumes of data delivery
    •  Create data tools for analytics and data science teams that assist them in building and optimizing data sets for the benefit of the business
    •  Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    •  Apply general design patterns and paradigms to deliver technical solutions
    •  Inform & support the infrastructure build required for optimal extraction, transformation, and loading of data from a wide variety of data sources
    •  Support the continuous optimisation, improvement & automation of data processing, retrieval, storage & distribution processes
    •  Ensure the quality assurance and testing of all data solutions aligned to the QA Engineering & broader architectural guidelines and standards of the organisation
    •  Implement & align to the Group Security standards and practices to ensure the undisputable separation, security & quality of the organisation’s data
    •  Meaningfully contribute to & ensure solutions align to the design & direction of the Group Architecture & in particular data standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
    •  Meaningfully contribute to & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
    •  Monitor the performance of data solutions designs & ensure ongoing optimization of data solutions
    •  Stay ahead of the curve on data processing, retrieval, storage & distribution technologies & processes (global best practices & trends) to ensure best practice

    People

    •  Coach & mentor other engineers
    •  Conduct peer reviews, testing, problem solving within and across the broader team
    •  Build data science team capability in the use of data solutions


    Risk & Governance

    •  Identify technical risks and mitigate these (pre, during & post deployment)
    •  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
    •  Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
    •  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
    •  Deliver on time & on budget (always)

    Education

    Bachelor's Degree: Information Technology

    • Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
    • Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Business Development Officer (BDO)

    Job Summary

    Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    Achievement of Sales targets: Manage dealer achievement of sales targets through use of incentive schemes and Management Information from internal and external sources | Retain and Improve relationships with Dealers: Discuss AVAF Customer Value Proposition (CVP) during regular relationship meetings and visits to Dealers and Dealer Principals to enhance the brand awareness | Deal Facilitation : Handle all customer interactions professionally and efficiently | Conversions of non-friendly Dealers: Identify non-friendly Dealers through the tracking of business volumes and determine and address reasons for non-friendliness by using the retention process to manage non-friendly dealers. | Value added products: Achieve VAP target as agreed per PD and contract VAP achievement with Dealers and F&I's by linking counter performance on VAP's of Dealers and F & I's to the DIC pay-out. | : | : | :

    Education

    Higher Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Officer Business Development AVAF Retail

    Job Summary

    Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

     

     

    Job Description

     

     

    Key Performance Areas:

    • Deciding and initiating action

    • Entrepreneurial and commercial thinking

    • Relating and networking

    • Adapting and responding to change

    • Persuading and influencing

    • Creating and innovating

    • Delivering Results and Meeting Customer Experience

    • Planning and Organising 

     

    Experience Required:

     

    The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following:

     

    • Manage internal stakeholders achievement of quality of applications and sales targets of sales targets through use of Management Information from internal and external sources

    • Identify approved applications as received from Signio (Management Information System (MIS)), initiate contact with client and dealer through continuous engagement to ensure the take-up of deals

    • Execute a visitation programme for branches according to allocated portfolio thereby ensuring visibility and future business growth

    • Identify potential and avail this information to relevant stakeholders in order to determine tactical planning e.g. marketing initiatives

    • Drive the end-to-end process of application approvals and contracts as per take-up percentages agreed in the Performance Development (PD) Plan

    • Co accountability of growth elements (huddle, DAS, Wash up, Time Structure, etc)

    • Achieve interest margin targets as agreed analysing internal MI

    • Facilitate and co-ordinate the delivery and take-up of all approved deals through Service Level Agreements (SLA’s)

    • Improve customer experience through electronic delivery e.g. E contract, E signial

    • Ensuring a growth in take-up percentages as per agreed PD targets

    • Discuss AVAF Customer Value Proposition (CVP)during regular relationship meetings and visits to internal stakeholders as well as new and existing customers to enhance the brand awareness e.g. Islamic and Green Finance

    • Enhance the AVAF brand through marketing activities

    • Discuss the Sales report on a monthly basis with the internal stakeholders; identify trends with regard to take-up percentage, ticket values and Value Added Products (VAPS). Identify trends and gaps

    • Provide ongoing coaching on AVAF products and systems to internal Stakeholders when requested

    • Keep track of the sales process until the contract is signed and paid out by aligning of production centre and the Sales Consultant AVAF

    • Conduct audit checks of files on contract with regards to applicable documentation e.g. Sales agreement, Invoice, Copy of Identification, Fica and License, etc) 

    • Obtain and rectify process trends based on feedback from the internal stakeholders as well as new and existing clients

    • Identify Branches through the tracking of business volumes and determine and address reasons for low sales volume by using the marketing initiatives process to manage and increase sales

    • Achieve a 95% conversion ratio on all referred TACC applications

    • Achieve VAP target as agreed per PD, by making the customers aware for the different VAP products

    • Continuous value added products during stakeholder engagements

    • Apply waver process to increase the take up rate of VAPS

     

    Education:

    • NQF 5 qualification 

    • Minimum 2 years Retail Sales Experience with AVAF solution environment

    • RE Exams 

     

    Knowledge & Skills:

    • MS Office 

    • Negotiating Skills

    • Networking

    • Persuasiveness

    • Results Focused

    • Quality orientated required

    • Presentation skills

    • Absa banking and systems knowledge

    If you are looking to forge a career with one of the leading banking groups in Africa and work closely with our customers in an environment that values its people, apply today.

    As we strive towards a high-performance culture, our key objectives are to value and build diversity both internally and externally and preference will be given to employment equity candidates. 

    If you have not received a response to your application in 15 days please consider your application unsuccessful.

    Education

    Higher Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Senior Java Developer

    Job Summary

    Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

    Job Description
    Job Description Summary

    The Sanction Screening team within CIB Payments is looking for a Full-stack Java Developer to apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

     

    Technical skills required

    • 5 - 8 years software development experience
    • Min 4 years Angular 4 - 7 experience
    • Min 5 years JAVA 8 or 11 Programming (JAVA SE 8 /11) experience
    • JAVA Spring and Hibernate Integration 5.0
    • NODE.JS
    • Web Services
    • Micro-Services Architecture
    • Activity
    • Camel
    • Microsoft SQL/PostgreSQL
    • Swift and Sanction knowledge is advantageous

    Competencies required:

    • High learning agility
    • Independent self starter that is curious and with the aptitude to solve, find solutions, learn and upskill
    • Key accountability: DevOps
    • Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
    • Contribute to all phases of the development lifecycle including
    • Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
    • Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
    • Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    • Apply general design patterns and paradigms to deliver technical solutions
    • Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
    • Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
    • Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
    • Debug existing source code and polish feature sets.
    • Work with integrated teams and other developers to improve and evolve technical products and services
    • Align all application development & development process to Group Architecture & Infrastructure guidelines
    • Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
    • Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
    • Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

    Education

    Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Data & MI Specialist (Analyst)

    Job Summary

    • Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories  & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

    Job Description

    Analysis (including Business Case)

    •  Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
    •  Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
    •  Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
    •  Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
    •  Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
    •  Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
    •  Define testing requirements (pass or fail test cases)
    •  Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

    Solution Design (within DevOps Context)

    •  Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
    •  Build detailed user stories to be leveraged for system requirements design (modular)
    •  Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
    •  Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
    •  Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
    •  Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
    •  Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
    •  Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
    •  Facilitate resolution during development & testing phases for any change requirements

    Solution Delivery & Testing (manual)

    •  Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
    •  Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
    •  Develop manual testing frameworks and patterns for the solution
    •  Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
    •  Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
    •  Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
    •  Define & monitor overall backlog planning for effective solution delivery
    •  Provide Developer & User support during user acceptance testing

    People

    •  Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
    •  Conduct peer reviews & problem solving within and across the broader team

    Education

    Bachelor's Degree: Information Technology

    • Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
    • Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    Method of Application

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