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Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of A...
Job Summary
Work as part of the CIB Absa Access and API Gateway team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes
Job Description
Key Requirements:
6 - 8 years business & systems analysis experience
Experience in working with multidisciplinary teams
Experience in Agile Methodology & working embedded within an Agile team / teams
Relevant Degree or Diploma / Information Systems Analyst certification
Banking domain experience
Expertise in Systems Design & Integration
Experience in development / coding to be able to read code to assist in the analysis of APIs or root cause issues, as well as coding queries in SQL or the relevant language (such as Javascript and C#)
Expertise in Business Continuity Management & Disaster Recovery
Deep understanding of the technical architecture of each of the APIs and applications and how they interact in the CIB Transactional Banking ecosystem.
Understand data structures of the repositories of the various APIs and how to query the data, including aggregating data across the APIs
Key accountabilities:
Provide gap analysis for new features from a system implementation point of view
Provide reports and insights into the data contained in the APIs
Proactively surface issues relating to data inconsistencies arising from bugs or legacy data, and a way to resolve the data issues
Work closely with Developers and Product Owners to provide insights for systems requirements for upcoming features
Understand current technical debt and inefficiencies and provide a roadmap and implementation plan to mitigate
Analysis (including Business Case)
Solution Design (within DevOps Context)
Solution Delivery & Testing (manual)
Education
Bachelor's Degree: Information Technology
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Leads and is accountable for the business analysis chapter. As the leader of this chapter will serve as the subject matter expert and develop the strategic roadmap for the development of this capability. Is responsible to define standards, ways or work and create appropriate systems to ensure adherence to these standards. Is a taught leader and provides business analysis insights into opportunities. Must be able identify core business problems and translate these strategic opportunities into work items for execution
Job Description
Education
Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. product development methodology and delivery objectives.
Job Description
Commercial management: Accountable for managing the commercial performance (P&L) of the product across the product lifecycle in support of the business's high-level financial ambitions and Balance Sheet shape; | Product Management: Delivers a compelling and insights led Product Proposition offering that aligns to and enables the business and customer strategies: | Product Infrastructure: Accountable for the entire end-to-end infrastructure (People, Process and Technology) on which the product runs to support the target customer experience whilst ensuring that the product remains commercially viable by ensuring: | : | : | : | : | :
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
To deliver operations and administration support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Botswana, Kenya, TZ (BBT). Please contact Reward for details.
Job Description
Administrative and operations support: Provide administrative and operations support against standard operating procedures | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | : | : | : | : | :
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
The aim of the role is to lead the Fraud Solutions Hotline team, focusing on prevention of fraud and recovery of fraud proceeds where fraud has taken place. The incumbent must ensure that the team delivers high level of service to customers who are experiencing fraud or want more information regarding fraud in an effort to protect themselves from Fraud. The incumbent must also collaborate with different Fraud Heads, Product areas and channels within RBB in order to support the success of the Fraud communities. The incumbent must also lead a team towards a high-performance culture.
Job Description
KEY RESPONSIBILITIES:
Leadership of the team
Provide insights and modus operandi as fraud is experienced by customers and reported to the Fraud Hotline.
Responsible for all Voice, Mobile Banking and E-Channel fraud reporting.
Be the Voice System Custodian for all Contact Centre related systems
Lead Fraud Industry from a Fraud Hotline perspective to mitigate fraud losses and contact centre related capabilities.
Manage team performance including the Capacity Solutions Management in a 24 hour environment.
Shape and model the Fraud Hotline performance in the ways of work within Fraud.
Participate and lead discussions in the different product Fraud Portfolio Quality Reviews (PQR)
Lead all engagements relating to Voice and Contact Centre set up purpose of effective Fraud Hotline performance and overall Fraud Solutions.
MINIMUM REQUIREMENTS:
Must have contact centre experience, preferable within Fraud environment
Must have been involved with Fraud process changes including re-engineering of such process with governance management implementation.
A minimum of 3 – 5 years leadership experience which includes leading managers, some of which must include specific fraud leadership experience
Experience in working or dealing with industry is critical (Fraud Industry will be added advantage)
Experience in participating in Fraud Portfolio Quality Reviews.
A minimum of a Bachelor’s Degree (Honors or Masters preferred)
Preferably a member of the Association of the Certified Fraud Examiners.
Experience in performing in Senior Leadership level and participating in Senior Forums
WHAT’S ON OFFER:
To be part of a broader Senior Fraud Innovation Leadership team
Incumbent will have opportunity to show case in Senior Product Forums
Incumbent will have autonomy in leading their teams to high performance culture.
DISCLAIMER:
Preference will be given to South African citizens and permanent residents of South Africa in possession of proof of Permanent Resident Status.
The appointment will be made in line with the Divisional Employment Equity Strategy.
There is no referral plan linked to his requisition.
Closing date: Midnight: 08 February 2021
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.
Job Description
Purpose of the role:
Provide Customer service through timeous and accurate processing of client financial transactions to walk-in customers in Absa Bank Branches. Contribute to bottom line growth through identification of sales opportunities.
Key Performance Areas:
Execute Cash & Related Transactions
Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached.
Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions.
Identify and action sales leads (teller prompts) and cross selling opportunities.
Compliance To Legislative Requirements And Internal Processes
Open & close the branch safe according to the Bank’s procedures, including physically securing the safe according to required procedures
Experience Required:
The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following:
Minimum 1-2 years Cashier experience in a retail environment.
Computer Literacy skills.
Education:
NQF level 4/ Grade 12 with Accounting and Mathematics as subjects.
If you are looking to forge a career with one of the leading banking groups in Africa and work closely with our customers in an environment that values its people, apply today.
As we strive towards a high-performance culture, our key objectives are to value and build diversity both internally and externally and preference will be given to employment equity candidates.
If you have not received a response to your application in 15 days please consider your application unsuccessful.
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Job Description
Data Architecture & Data Engineering
People
Risk & Governance
Education
Bachelor's Degree: Information Technology
Job Summary
Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
Achievement of Sales targets: Manage dealer achievement of sales targets through use of incentive schemes and Management Information from internal and external sources | Retain and Improve relationships with Dealers: Discuss AVAF Customer Value Proposition (CVP) during regular relationship meetings and visits to Dealers and Dealer Principals to enhance the brand awareness | Deal Facilitation : Handle all customer interactions professionally and efficiently | Conversions of non-friendly Dealers: Identify non-friendly Dealers through the tracking of business volumes and determine and address reasons for non-friendliness by using the retention process to manage non-friendly dealers. | Value added products: Achieve VAP target as agreed per PD and contract VAP achievement with Dealers and F&I's by linking counter performance on VAP's of Dealers and F & I's to the DIC pay-out. | : | : | :
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
Key Performance Areas:
Deciding and initiating action
Entrepreneurial and commercial thinking
Relating and networking
Adapting and responding to change
Persuading and influencing
Creating and innovating
Delivering Results and Meeting Customer Experience
Planning and Organising
Experience Required:
The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following:
Manage internal stakeholders achievement of quality of applications and sales targets of sales targets through use of Management Information from internal and external sources
Identify approved applications as received from Signio (Management Information System (MIS)), initiate contact with client and dealer through continuous engagement to ensure the take-up of deals
Execute a visitation programme for branches according to allocated portfolio thereby ensuring visibility and future business growth
Identify potential and avail this information to relevant stakeholders in order to determine tactical planning e.g. marketing initiatives
Drive the end-to-end process of application approvals and contracts as per take-up percentages agreed in the Performance Development (PD) Plan
Co accountability of growth elements (huddle, DAS, Wash up, Time Structure, etc)
Achieve interest margin targets as agreed analysing internal MI
Facilitate and co-ordinate the delivery and take-up of all approved deals through Service Level Agreements (SLA’s)
Improve customer experience through electronic delivery e.g. E contract, E signial
Ensuring a growth in take-up percentages as per agreed PD targets
Discuss AVAF Customer Value Proposition (CVP)during regular relationship meetings and visits to internal stakeholders as well as new and existing customers to enhance the brand awareness e.g. Islamic and Green Finance
Enhance the AVAF brand through marketing activities
Discuss the Sales report on a monthly basis with the internal stakeholders; identify trends with regard to take-up percentage, ticket values and Value Added Products (VAPS). Identify trends and gaps
Provide ongoing coaching on AVAF products and systems to internal Stakeholders when requested
Keep track of the sales process until the contract is signed and paid out by aligning of production centre and the Sales Consultant AVAF
Conduct audit checks of files on contract with regards to applicable documentation e.g. Sales agreement, Invoice, Copy of Identification, Fica and License, etc)
Obtain and rectify process trends based on feedback from the internal stakeholders as well as new and existing clients
Identify Branches through the tracking of business volumes and determine and address reasons for low sales volume by using the marketing initiatives process to manage and increase sales
Achieve a 95% conversion ratio on all referred TACC applications
Achieve VAP target as agreed per PD, by making the customers aware for the different VAP products
Continuous value added products during stakeholder engagements
Apply waver process to increase the take up rate of VAPS
Education:
NQF 5 qualification
Minimum 2 years Retail Sales Experience with AVAF solution environment
RE Exams
Knowledge & Skills:
MS Office
Negotiating Skills
Networking
Persuasiveness
Results Focused
Quality orientated required
Presentation skills
Absa banking and systems knowledge
If you are looking to forge a career with one of the leading banking groups in Africa and work closely with our customers in an environment that values its people, apply today.
As we strive towards a high-performance culture, our key objectives are to value and build diversity both internally and externally and preference will be given to employment equity candidates.
If you have not received a response to your application in 15 days please consider your application unsuccessful.
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.
Job Description
Job Description Summary
The Sanction Screening team within CIB Payments is looking for a Full-stack Java Developer to apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.
Technical skills required
Competencies required:
Education
Bachelor's Degree: Information Technology
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Job Description
Analysis (including Business Case)
Solution Design (within DevOps Context)
Solution Delivery & Testing (manual)
People
Education
Bachelor's Degree: Information Technology
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