Job Opportunities at Accenture

• A Client Account Lead is responsible for building trusted strategic partner relationships within one or more accounts by understanding client needs, shaping solutions, and bringing expertise and thought leadership to solve their most critical business issues. This role is responsible for driving profitable sales growth, expanding Accenture's footprint, ensuring profitable delivery and influencing the client's strategy to help drive high performance and continuous innovation.

Your Role

• Responsible for business development and performance for major clients in the Financial Services Industry
• Have strong Financial Services industry expertise, can discuss C-level agenda, and bring industry insights and intelligence
• Be the Strategic Trusted Partner for the client executives and top management, developing client relationships, planning strategically the account development, and communicating the account vision to the account team, the sales team, and the partners
• Inspire, coach, and develop the account team to increase business value
• Drives profitable growth, by shaping, negotiating, and selling deals which are balanced between Client expectations, Team capabilities and Accenture ambitions, in collaboration with the Sales team and the Account team
• Provide day-to-day management of client relationships and strategic direction on all aspects of the account, articulating Human Brand, experience strategies and multi-disciplinary teams
• Drive shared experience- building with the client while balancing the commercial imperatives to ensure work is profitable and of the highest standard.
• Understand client's business landscape and experience gaps for new business opportunities.
• Support sales opportunities and delivery of the solution by leveraging Accenture’s full capabilities.
• Build client relationships in collaboration with the Client Account Leadership team.
• Lead the service delivery strategy across one or more client portfolios.

Your team

• Our Financial Services Client Group team is a dynamic and entrepreneurial team with a can-do mentality that is focusing on bringing value to our clients by bringing the power of One Accenture. We are well connected to the broader Accenture network and capabilities, both locally and globally. Our team originates concrete opportunities together with the account teams and capability leads and drives the business development
• At least 15 years managerial & management experience
• Proven track record with experiences managing productivity-driven operation
• Strong organizational, leadership & analytical skills
• Able to communicate effectively with all levels of employees and management
• Able to drive multiple projects as needed in addition to daily responsibilities

go to method of application »

Job Description

• REPL Group, part of Accenture, has a fantastic opportunity for an experienced Business Change Manager to join our growing Business Change Practice. This role will be placed within our Workforce Transformation team.
• You will be responsible for creating, designing, and leading end-to-end change management workstreams on a variety of our client projects, with a focus on user adoption and creating sustainable, lasting change.
• As an equal opportunity employer, we recognise the value of an inclusive workforce and particularly encourage applicants from a diverse range of backgrounds.

What you’ll be doing:

• Creating innovative and human-centred Business Change Management strategies and plans to support our clients with their change projects
• Manage a team of Business Change Consultants to complete business change activities
• Help build an industry-leading change management practice by supporting in the creation of sales and bid materials, supporting in the iteration of practice materials, approach documents and templates and identifying new opportunities for growth
• Support project teams in integrating change management activities into their overall project plans
• Support in the identification and assessment of business requirements, identifying the people impacts of change
• Co-ordinate business change impact assessments and the design of the business change strategy and resulting activities
• Produce and maintain change mitigation/benefit realisation plans, assessing the effectiveness of associated activities
• Lead the Business Change Workstream including communications, engagement, training and adoption activities
• Assess business readiness for change and recommend activities to embed the change within the business
• Assist the project team to ensure that requirements documentation can be easily translated into test plans, user acceptance activity and training material
• Develop and maintain strong client and stakeholder relationships, including REPL resources, client teams and other third parties

Job Qualifications
What we’re looking for:

• Previous experience of leading business change management workstreams on both smaller and complex projects
• Knowledge and understanding of business change management methodologies, tools and techniques
• The ability to interact professionally with a diverse group, including executives, managers and subject matter experts
• Ability to deliver across a variety of delivery methodologies including waterfall, agile and hybrid models
• Strong business and systems analysis skills with the ability to troubleshoot when required
• Excellent verbal and written communication skills with the ability to engage all types of audiences
• A desire to help grow our business change practice and develop our internal teams.
• Confident in using total MS office suite

It would be ideal if you had:

• A Change Management qualification (e.g. Prosci, APMG) or experience in business change management from a leading consultancy
• Experience of using communications and training software to enable change management programmes
• Knowledge/training in Leadership development and coaching
• Understanding and previous experience of using Design Thinking principles
• Good knowledge and experience of Retail including areas such as;
• Workforce transformation
• Retail store operations
• Retail supply chain

go to method of application »

Purpose of the Job:

• The Solution Architect is responsible for supporting the Systems Integration (SI) and Application Outsourcing (AO) sales process by doing Sales Support for the Technology team(s) and / or Client Group (CG) team(s) to ensure that solutions proposed to clients meet the client’s needs and expectations, but can also be delivered in a reliable and predictable way.
• This frequently requires balancing competing priorities, using innovative commercial and technical approaches to minimise risk and to meet challenging business cases. This means that the Solution Architect needs to demonstrate creativity and diplomacy, as well as more traditional technical, project management and commercial skills.
• The Solution Architect needs to act as a single point of contact (SPOC) for the opportunity throughout the sales process. This involves coordinating between Technology, CG, Bid team, Global Delivery Network (GDN) solution architect(s), subject matter experts (SME’s), reviewers and approvers to ensure a winning, differentiated, deliverable and approved solution.

Primary Responsibilities

• Engage with appropriate Accenture organisation areas to fully leverage their assets (Accenture Technology Labs, AO/ITO solutions, assets and tools, capability groups, Global Delivery Centre Network, etc.) when pursuing opportunities.
• Understand and translate buyer values and requirements into the solution approach, leveraging standard processes, methods, deliverables, and the right mix of offerings.
• Define a differentiated solution that achieves the greatest value (using Accenture’s 360-degree value meter) for the client and gives the client a high level of confidence about the solution.
• Manage the interface with the Technology sales team during the sales process and Delivery by ensuring regular communication and close collaboration with the sales team. Provide input to the sales team on how the solution may influence the sales campaign, pricing, and negotiation strategy.
• Lead/Participate in a team to plan, execute and manage the solution in response to a client requirement/RFP. This involves the coordination of various stakeholders across sales, delivery and CGs.
• Participate and/or lead solution discussions and client meetings related to technology solution or platform(s) (SAP S/4 or Oracle cloud or Salesforce, etc.) differentiation solution proposed to the client.
• Shape the commercial proposition by working with Corporate Transaction Services (CDTS) or other responsible areas to develop the underlying economics of the solution.
• Provide the underlying costs associated with the solution and ensure CDTS has the necessary detail to plug into a model that accurately determines the profitability for Accenture, alternatively complete the Pricing inputs in MMP in situations where CDTS is not involved in the commercials.
• Work with Legal and Commercial department to ensure use of standards and adherence for internal compliance. Collaborate with the CSG’s to provide input to contractual Terms and Conditions.
• Manage solution risk assessment through active issue management and risk mitigation.
• Contribute to Solution specific content for Response or Proposal material.
• Support creation of (and review) contract schedules.
• Obtain the necessary signoff and compliance of the solution with proper input from the Technology and CG Leads on client business objectives, industry, risk assessment, budget, and preferences, and as an SME you are required to educate the deal team on Accenture’s internal sales and approval process.
• Lead and/or participate discussions around Client Value Creation, Innovation, Solution Differentiation and provide solution details during orals sessions.
• Confirm artifacts developed during the Solutioning and ensure they are uploaded according to the defined processe(s).
• Effectively transition the Solution Plan to the appropriate teams within the Delivery Platforms, including Service Delivery and Mobilisation.
• Professional experience and other requirements
• 10+ years of experience in the Information Technology industry, with minimum experience of technology consulting, technology solutioning, technology sales in application services (system integration, application outsourcing, cloud advisory) experience.
• At-least 5 years of extensive selling/pre-sales/solutioning experience in client proximity.
• Experience in developing Statements of Work / Project Charters / Contract Schedules (recommended)
• Experience and Knowledge of different commercial Structures and deal shapes (recommended)
• Solution planning and configuration experience (recommended)
• Industry exposure (at least in one industry) in driving business value through consultative approach and thought leadership
• Willingness to be mobile and meet client travel requirements
• Willingness to work flexible hours to meet proposal deadlines

Skills And Capabilities

• Ability to build trusted relationships with Client CXOs/SVPs Eco-system partners.
• Excellent oral and written communication skills.
• Independence and self-motivation.
• Ability to coordinate a distributed and diverse team.
• Attention to detail attitude.
• Knowledge and experience in financial analysis and costing.
• Industry-specific solution knowledge and knowledge (ability to build knowledge) of Accenture offerings, assets and capabilities (recommended)