Job Opportunities at DHL Supply Chain

Key Responsibilities

• Work time data collection: attendance, absence, holidays, Overtime, night hours, bonus.
• Onboarding for new employees on HR processes.
• First point of contact for employee’s inquiries.
• Hiring process documentation and prepare data for contracts.
• Transmission of documents to managers (new employees + change).
• Ensure incoming inquiries are answered professionally and efficiently.
• Identify and verify that employees are entitled to receive requested information.
• Perform customer-related data gathering.
• Maintain data accuracy.
• Deliver accurate customer answers.
• Provide friendly, efficient and effective service to customers.
• Escalate / redirect inquiries if required.
• Accurately document inquiries.
• Support guidance on workflow of ‘Employee’ (and ‘Manager of People’) self-service transactions.
• Create tickets and enter data into appropriate systems (E.g. Case Management system).
• Deliver clear, concise and timely communication.
• Execute HR Internal Controls.
• Provide HR process advice to employees and managers.
• Provide first line advice and support related to HR policies and processes for local employees.
• Communicate effectively with external providers (e.g. payroll, health & safety provider, medical care).
• Cooperate closely with Business HR / Resourcing specialist team regarding new employees joining the company.
• Support Business HR on activities related to changes in conditions for existing employees (amendments to contracts, agreements etc.).
• Support Business HR with termination administration.
• Coordinate with the Centres of Excellence to administer HR solutions (e.g. training coordination, compensation and benefits administration, reporting and analysis etc.).
• Day-to-day administrative support focus to set standards and instructions.
• Tasks / interactions mostly address immediate issues (e.g. daily, weekly or monthly reports / deadlines).
• Generally transactional tasks (e.g. data entry, chasing data and ensuring data accuracy, running reports) with support, supervision and direction readily available as needed.
• Understand and work to key HR concepts, processes, methods and tools including metrics and standards.
• Knowledge and use of HR systems (e.g. PeopleSoft), including vendor / supplier systems (e.g. Kenexa for Support and interact with business partners, managers and employees on procedures and individual cases (e.g. TUPE administration and calculations).
• Provide advice and support in coordination with MSS / ESS).

Qualifications & Experience
Education

• Matric.
• Graduate degree qualification (desirable).
• HR certification (desirable).

Experience

• 1-2 years previous experience in administration or entry level HR role.
• Proficient software skills (MS Word, MS Excel etc).
• Knowledge of labor law (desirable).

go to method of application »

Key Responsibilities

• Perform administrative tasks in line with relative SOP.
• Extract and report submission for outstanding POD’s and comments of received POD’s to be processed on report. (Submission to be done by 10am).
• Report on outstanding RSO’s.
• Daily report of POD’s received from customers/transporters (to track if PODs are received as from other parties as per agreement).
• Send report for heat logs (to keep track of credits not yet processed).
• Check documents in against exit documents - advise transport department of any missing invoices.
• Investigate with transport department of any missing invoices.
• Reconcile returns/uplifts to tally sheets and record forced uplifts - allocate reason codes for returned stock.
• Process returns /uplifts into the system accurately according to the relevant SOP, within 24hrs.
• Process PODs daily.
• Attend to customer queries and requests. Adhere to 72-hour resolution for customer query. If not resolved escalate to superior.
• Process credits daily. If no feedback provided in 24 hours escalate to superior.
• Audit, file and scan all PODs processed for the day and upload to Oculus or any customer POD portals.
• Send end of day report for processed, audit and filed and PODs awaiting for heat logs.
• Audit and filing report sent to document storage supplier and request for box collection once or twice a week.
• Meeting of KPI’s (POD’s on RSO and Outstanding reports for more than 14 days to be cleared).
• All POD’s outstanding to be investigated and requested from the relevant parties. Include management and supervisor.
• If PODs not received in time request from Transporters and/or backdoor checking suppliers to avoid not adhering to KPI’s.
• Retrieval of invoices from the Creeds portal.
• RSO clean up and Uplift clean up in Pride/TOMS gets done weekly.
• Processing on TOMS.
• Keep the damages cage neat and ensure frequent processing of return orders.
• Ability to control and manage debrief and returns process.
• Arrange General worker to do debriefing and SAWS.
• Understand and communicate with all external customers, understand their requirements and Needs.
• Ability and Flexibility to work shifts and overtime when required.
• Ability to work within a rapidly changing environment.
• Assist with other ad-hoc duties and administration functions.
• Works in conjunction with all departments.

Qualifications & Experience

Education

• Matric.
• Certificate/diploma in Inventory Management.

Experience

• 3-5 years of experience working in warehouse/logistics environment.
• 3-5 years of experience working in inventory environments.
• Excellent communication and Interpersonal skills.
• Team player.
• IT literate.
• Analytical approach to problem solving.
• Ability to work within a team.
• Literacy and Numeracy.
• Ability to follow work procedures and safety rules.
• Ability to read, understand and follow directions/instructions.
• Knowledge and experience of the SAP WM system.

go to method of application »

Key Responsibilities

• Control and co-ordinate PI program within the warehouse. These include all put-a-ways checked for correct placement. Empty/part fill locations counted daily to cover the warehouse at least once a week. Reserve rack locations counted daily as per plan to ensure that the warehouse is counted at least once a month. Pick faces counted daily.
• Monitor daily/weekly/monthly the level of short picks and short ships and take corrective action.
• Plan, co-ordinate and supervise monthly stock counts.
• Reconcile stock write-offs to all 999 write off locations on a daily, weekly, and monthly basis. Investigate daily stock discrepancies and maintain stock integrity through process of adjustments following authority levels.
• Record and file all stock adjustments.
• Plan and conduct a client stock age once a month and report in format agreed with the client.
• Identify stock quality issues whether be packing, expiry date or pack set-up etc. Report and resolve appropriately with the client.
• Investigate, give feedback and resolve appropriately all stock quality issues as identified by the client.
• Manage all frozen/held stock ensuring client requests are documented and conducted appropriately and as per agreed procedure. Any stock found to be no fit for sale is held and cleared appropriately as per procedure.
• Set-up and maintain pack data in the system. Ensure Item master integrity is correct and validated at least twice a year.
• Set-up and maintain all pack put-a-way preferences to ensure optimum placement and operational efficiencies.
• Set-up and maintain system storage locations to optimise stock and operational requirements.
• Draft Stock Control procedures in line with generic company processes as agreed centrally. Agree and amend process where appropriate as dictated by local depot conditions.
• File and maintain updated procedures for record purposes.
• Audit procedures for compliance and report on non- compliance and put forward recommendations.
• Report stock write-off daily/weekly/monthly in agreed format.
• Report statistics of Perpetual Inventory conducted.
• Provide daily/weekly/monthly KPI on stock integrity.
• Independently check and reconcile all receipts as to stock received per tally sheet and receiving document. Check input captured as to pack, quantity, production/expiry date.
• File Receipt documents appropriately for ease of retrieval.
• All write-offs to 999 locations must be supported by a duly authorised write off voucher giving explanations etc. These are filed for ease of retrieval in event of query.
• Investigate and clear any stock movement or balance queries that may result between Client and DHL. Forward documentation/copy of stock movements to Client.
• Set – up and maintain pride basic pack data.
• Investigate and clear all SIT discrepancies whether for shorts/extras/crosses or damages as reported/identified by depots or from the factory. Ensure these are resolved timely and
• appropriately depending on the nature of the discrepancy and whether a transfer to depot or collection from factory or Third-Party Contractor.
• Manage the destruction of stock process ensuring that client requirements are met.
• Ensure all stock destroyed is authorised for destruction and a record is kept.
• Maintain sound housekeeping and ensure appropriate hygiene levels are maintained in destruction and repack areas.
• Recover and repack damaged stock where appropriate and in line with Client policy to minimize damage write-off.
• Check GRA returns and reconcile to GRA put-a-way report. Authorise returns to be put back into stock.
• Monitor GRA stock age and ensure no aged stock is brought back into the warehouse.
• Contribute to site continuous improvement agenda.
• Working within operating areas as determined by Management and the needs of the business.
• Follow standard operating procedures.
• Be actively involved in supporting changing initiatives.
• Active involvement for all stock take preparations and the physical stock count.
• Check daily stock levels.
• Verify correct stock being picked.
• Check all loads packing list with physical pallets picked is matching.
• Compiling documents for shuttling.
• Complete daily check sheets on trailers used for shuttling.

Qualifications & Experience
Education

• Matric.
• Certificate/diploma in Inventory Management.

Experience

• 3-5 years of experience working in warehouse/logistics environment.
• 3-5 years of experience working in inventory environments.
• Excellent communication and Interpersonal skills.
• Team player.
• IT literate.
• Analytical approach to problem solving.
• Ability to work within a team.
• Literacy and Numeracy.
• Ability to follow work procedures and safety rules.
• Ability to read, understand and follow directions/instructions.
• Knowledge and experience of the SAP WM system.

go to method of application »

Main Accountabilities

• Ensure adherence to the company’s rules and regulations as documented in the company’s disciplinary policy;
• Ensure safe work practices as defined during Induction and other health and safety related training and awareness campaigns;
• Any other reasonable and executable tasks within your vocational ability, assigned by the supervisor
• Peruse standardization, implementation and improvement of logistics processes implement and update man assignments according to company and/ or customer requirements
• Create and update standard operating sheets for the business unit in line with company standards
• Conduct ergonomic audits and implement process improvements
• Ensure support and attendance in GEMBA processes, RFQ's and operational struggle points where required.
• Identify waste processes and implement methods to reduce or eliminate non value adding activities.
• Determine resource requirements where required.
• Accountable for setting up standardized processes for the business unit.
• Plan material flow parts
• Ensure all applicable documentation is registered on the quality system as required.
• Ensure planned headcount, MHE and other resources for area of responsibility is accurate

Qualification & Functional Experience

• Matric (English & Maths)
• National Diploma: Industrial Engineering
• P1 & P2 Practical Completed
• MTM UAS
• MTM Logistics
• Proficient software skills (MS Word, MS Excel etc)
• Ability to apply expertise and technology
• Ability to plan and organise
• Ability to deliver results and meet customer expectations
• Ability to respond to change
• Ability to cope with pressure and set backs

go to method of application »

Key Responsibilities

• Work with the Business Unit Financial Director to develop and control the strategic planning process and the reporting thereof.
• Maintain and enhance decision-making through the provision and use of first-class financial information based on strong internal control environment and costing systems.
• Initial preparation of PRB documentation and of contract acquisitions, capex and other commercial opportunities as well as the management of post approval process including back checks.
• Support Senior Controller through input of annual budget and quarterly forecast process.
• Review and challenge of local financial performance, directing and assisting in ensuring performance to budget and forecast.
• Ensure a sound and effective relationship and interface with the central finance team, and in particular Shared Services.
• Operational financial management and implementation of business unit operational cost control processes and in particular ABC.
• Revenue management ensuring timeous and accurate billing of clients and appropriate follow up of outstanding payments in support of Shared services.
• Management of the development and succession of financial personnel within the DC structures.
• Provide direction and advice to the senior management team in relation to risk, commercial contracts, approval of business opportunities and general approach to maximising financial performance.
• Ensure Compliance will all local statutory accounting rules and requirements.
• Monitoring and analysis of Contract and site performance against budget (includes explaining variances).
• Preparation of LE as well as input in all costings for submissions for DSC. 
• Attending to all Client queries with regards to DSC charges levied.
• Input into PRB Papers and the review of the investment tools.
• Supplying DSC management with financial information and input pertaining to RFPs for New Business.
• Managing and overseeing all financial projects relating to the account. (from a financial aspect).
• Ensuring operational impact of financial decisions are properly quantified and communicated to DSC business and vice-versa.
• People management and development.
• Accuracy and integrity of BU GL ensuring timeous and regular review and clearing of Balance sheet reconciliation items.
• Supervision of cost control and transaction processing within the business and in particular the accuracy and integrity of the Oracle process PO and JVs etc.
• Determination and implementation of performance analyses and reporting processes.
• Ensure compliance with all Group and local deadlines and requirements.

Qualifications & Experience

Education

• Matric – Essential.
• Educated to University degree level or equivalent professional qualification.
• Recognised financial qualifications e.g. CA.
• Continuous professional development.

Experience

• Experience in Supply Chain.
• 5 years in senior finance role.
• Relationship management/Cultural appreciation.
• Negotiation skills.
• Acquisition appraisal and management.
• Project management.
• Team development.
• Knowledge of contract logistics market trends, opportunities and challenges.
• Commercial breadth, i.e. general management experience.
• Strategic tools/techniques approaches and strategy determination.
• Track record of strong P&L understanding.
• Effective management in a diverse geographic and multi-cultural environment.