Job Opportunities at DSV

Main Purpose of the Role

DSV Cape Town have dedicated operations teams for our Retail business. This team manages all import shipments into Cape Town & Durban from various suppliers globally – mainly China and India. Within the team we have an import controlling function which receive documents, open files and invoice necessary charges. This includes accurate cost accrual and charge capturing. Manage the movement of cargo from destination port to delivery point and ensure proactive communication flows to customers and service providers.

Job-Related Requirements

• Minimum of 1 year experience in Ocean Freight forwarding and controlling.
• Grade 12 certificate

Additional Computer Skills

• CargoWise1
• MS Excel
• Outlook

Electives

• Knowledge of current INCOTERMS® 2010
• Knowledge of international logistics
• Good communication skills
• Invoicing and costing of shipment experience

Duties And Responsibilities

• Capturing of charges in CW1
• Tracking of shipments
• Following up and retrieving shipping documents after sailing from origin offices
• Engage origin offices and carriers regarding forwarding of shipments
• Registration and invoicing of shipments on CW1
• Following up on carrier invoices and ANF’s
• Checking vendor invoices and raising queries as required.
• Opening shipment files and documents assembly
• Completing key updates and milestones in CW1
• Update and maintenance of lane specific rates monthly

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Purpose of The Role

You will be a key-member of the Regional IT Services RITS CDM IT Integration Team. Engage with Business and Customers being accountable for the demand, the supply as well as the deployment client facing IT solutions delivered to the Regional Business Partners and Customers. Act as the overall IT representative towards the business Marketing & Sales functions in coordination with the Central Integration Team.

The position covers Global, Regional and Local Integrations, customer systems solutions, innovation and all steps of the development life cycle. Ensure fast and on-time flow of development and information between all stakeholders.

The role contributes to the GIT and RITS objectives, strategy definition and execution and supports the Regional Business- and Global IT Organization in reaching its revenue growth, cost reduction and innovation targets

Minimum Requirements

• Minimum of 5 years relevant work experience.
• Advanced Understanding of XML messages, including the ability read and understand XSD document.
• Good business English essential / Other languages an advantage
• Broad knowledge in transportation, freight forwarding, logistics, supply chain related technologies, software and technological trends.
• Proven track record in technological products, research, development and implementation
• Advanced knowledge of EDI and technical EDI setups
• Sound knowledge in computer science and modern technologies.
• Experienced in internal customer and vendor relationship management
• Overall understanding of DSV Panalpina’s business processes and interdependencies
• Understanding DSV Panalpina’s customer systems portfolio
• General Knowledge of EDIFACT messages and their structure an advantage
• General Knowledge of X12 messages and their structure an advantage
• Basic understanding of Freight Forwarding business will be an advantage.
• Basic understanding of the Customs process will be an advantage

Qualifications

• Matric (essential)
• National Diploma in Information Technology or Higher.
• Certificate in SQL, Windows Server, ASP.Net

Computer Literacy

• Microsoft Office Package
• Integrations Tools and Platforms
• Web Services
• Corporate Systems and Platforms (ERP / Transport- / Warehouse Management)
• CW1 – Specific knowledge an advantage

Duties And Responsibilities

Strategy

• Develop/Contribute and maintain an understanding of the GIT and RITS strategy and objectives, as well as the current operational environment and challenges.
• Participate and influence the definition of IT objectives / goals that have a major impact on the company’s operational and strategic business objectives.
• Participate in translating GIT / RITS strategic objectives into action plans and ensuring their execution.
• Contribute to the Global IT strategy in the IT Integration Area.
• Understand client requirements and market trends that will contribute towards the DSV standard client solutions

Demand Management

• Participate in Managing regional projects pipeline, prioritization of projects and related SLAs for Customer Systems Solutions.
• Together with the Business Implementation Manager align the planning (high level and detailed) with the Global Customer Integration Office and integration teams
• Responsible for defining and building cross-functional frameworks, processes and business relationship required for an efficient IT demand and supply management.
• Participate in priority setting and negotiating mutually acceptable solutions where conflicts arise
• Represent IT and ensure compliance of IT standards with external engagements (New business take on)
• Establish IT relationships with the client facing DSV staff to ensure IT Product strategy is enforced
• Evaluation and signoff of final IT product/solution delivery to ensure alignment between business requirements, solutions design and final product delivery.

Innovation Management

• Contribute to the development of new insights and concepts that lead to true innovation projects.

Application / Project Portfolio Management

• Responsible to obtain, maintain excellent knowledge regarding customer application portfolio
• Responsible for managing the RITS Customer Systems project portfolio consisting of own developed and purchased software.
• Responsible for acknowledging the demand of regional and global products, their strategy, conception, development, release & deployment.
• Responsible for knowledge transfer and support to the regional and global business partners
• Assist the regional business partners in pre-sales activities particular in the RFI & RFQ responding process and client presentations and meetings where necessary.
• Responsible for business analysis, and translation of business requirements into demand.
• Responsible for the management and coordination of the complete IT project lifecycle for customer application projects in particular: Solution Design, Configuration and/or Development, Installation, Documentation, UAT, SIT, Training, Roll-Out and Sign-Off.
• Responsible for interacting with the relevant IT functions (IT Governance / IT Productivity / IT Architecture / IT Service Delivery) with the end goal of delivering IT solutions to the regional products (Marketing and Sales).

People Management

• Collaborate and Coordinate information and projects within high performing teams

Finance Management / Governance

• Support the IT governance process and IT architecture function in its mission, objective and action plans.
• Responsible for managing software vendors and other external partners. Evaluate external vendors’ performance, assess variances, and initiate corrective actions.

Additional Job Information

• Competencies – Innovation & change management
• Deal with ambiguity
• Manage the unforeseen
• Live an entrepreneurial spirit
• Identify industry and market trends
• Drive innovation
• Manage changes

Competencies – Business & Financials

• Identify opportunities
• Participate in strategy definitions and translate into operational plans
• Know the business model and key levers that drive performance and profitability
• Demonstrate an understanding of the work of other disciplines
• Recognize underlying relationships and draw inferences
• Display agility and push for results
• Ensure detailed Cost Control

Competencies – Manage across matrix boundaries

• Engage in Periodic Training to keep competences high
• Encourage collaboration across borders
• Be open to outside input
• Share knowledge and expertise with others
• Communicate effectively
• Influence and negotiate
• Live the matrix organization

Competencies – Personal

• Display self-motivation, self-drive and result-orientation
• Demonstrate managerial courage, honesty integrity and respect
• Take accountability, responsibility and make decisions
• Willingness to engage in constructive confrontation
• Manage risks
• Uphold and promote ethics and values
• Respect confidentiality
• Have self-insight and seek learning & development
• High commitment and positive attitude in the face of setbacks and obstacles
• High energy and resilience, and calm under pressure
• Be authentic, approachable, open and honest