Job Opportunities at Ernst & Young Global Limited (EY)

Key Responsibilities

Relationship management

• Act as an ambassador and first point of contact for allocated Partners
• Develop and maintain internal and external networks, building knowledge of key client handling teams and issues in order to effectively identify and communicate priorities.
• Build strong relationships with clients and their PA’s identifying opportunities to enhance EY’s reputation.

Diary and meeting management

• Provide comprehensive diary management in consultation with your Partners.
• Proactively monitor meeting attendance, taking ownership to ensure enquiries and issues are appropriately delegated and resolved effectively.
• Facilitate all logistical arrangements and ensure all documentation is prepared in advance of meetings – with oversight from a Manager/Advance Intermediate PA/Partner

Travel management

• Proactive itinerary planning, researching and considering reasonable alternative cost effective travel, to include assistance with visas.
• Maximise cost reduction opportunities, utilising preferred travel provider in line with travel and expenses policy.

Communication management

• Manage communications, monitor emails, post and calls taking appropriate action, escalating or delegating accordingly.

Events management

• Project manage events that only require internal bookings of rooms, catering and attendance management.
• Ensuring compliance with policies and approved budgets.
• Work with facilities to confirm logistical arrangements and attend events as required, proactively ensuring relevant documentation is available at the event as approved by the Partner/Manager.
• Manage budget in consultation with the Partner/Manager.

Time and expense management

• Prepare and submit timesheets.
• Collate and process expenses and invoices ensuring compliance with policy and approval process.
• Reconcile credit card/bank statements with receipts as appropriate.

General administrative and project support

• Delegate meetings, events, travel, accommodation and ad hoc tasks
• Maintain client contact and relationship databases.
• Provide ad hoc project support.
• Loading external training CPD hours
• Mercury S2P support
• Stationery maintenance
• Meet and greet visitors to EY offices.
• Provide cover for colleagues during absences as appropriate.

Experience and skills required

• Experience in a corporate professional services environment is preferred.
• The confidence to engage with senior/high profile contacts and clients and their teams.
• Attention to detail and ownership for the delivery of high-quality work.
• Ability to build relationships across diverse teams both locally and globally.
• Ability to work as part of a team, ensuring seamless service to the firm and clients.
• Confident approach to administration and agile to different Partner expectations
• The ability to plan ahead and anticipate potential problems.
• Strong organisational skills with ability to prioritise a busy and often conflicting workload.
• A flexible and professional approach, remaining calm under pressure.
• Knowledge of time zones and best means of travel between multinational locations.
• Broad knowledge of Microsoft Office packages.

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• The HR Administrator is a vital member of the human resources team, providing the backbone of support for HR operations. This role is ideal for individuals who are highly organised, possess strong interpersonal skills, and are passionate about contributing to a positive workplace culture. The HR Administrator ensures that HR processes run smoothly and efficiently, enabling the wider organisation to deliver on its business objectives. 

Key Responsibilities:

• Providing relevant administration and co-ordination support.
• Responsible for accurate capture of information on relevant HR systems.
• Preparing and timeously updating People Folders and Employee reports.
• Supporting the A to Z of the People function from Induction to Exits.
• Contractor Administration.
• Frequent and intensive liaison with the Talent Shared Services (TSS) to ensure contracts and all documentation and tasks are executed accurately and issued timeously.
• Support the HR team in managing programs that have financial impact on the firm such as but not limited to Study Assistance program, Workbacks and etc.
• Working with information from multiple data sources and ensuring accuracy.
• Responding accurately to stakeholder queries.
• Taking initiative and being proactive.
• Addressing queries with the relevant people or departments.

HR Policy and Compliance:

• Monitor expiry dates of contracts, work permits, and other employee documentation, and prompt action when renewals are due.
• Responsible for maintaining and updating various tracking sheets and reports on a daily, weekly and monthly process, including (but not limited to) the following: Diversity and Inclusiveness reports, Staff turnover reports, Sick leave and Annual leave report, New Joiners Report, quarterly HR action plan reports, minutes relating to disciplinary and non-performance meetings as well as ad hoc related tasks.
• Support the HR Manager in audits and statutory reporting.

Skills and Competencies:

• Excellent organisational, time management and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to handle sensitive information with discretion.
• Exceptional written and verbal communication skills.
• Ability to work independently and as part of a team.
• Effective problem-solving and decision-making skills.
• An inherent sense of urgency is vital
• Customer service orientation and a proactive approach.

Personal Attributes:

• Professional, approachable, and diplomatic manner.
• High level of integrity and confidentiality.
• Adaptability to changing priorities and a willingness to learn.
• Motivated, energetic, and able to handle multiple tasks simultaneously.
• Ability to multi-task effectively and pay attention to detail.
• Ability to prioritize and use own initiative.
• Ability to serve a workload with conflicting demands from various sources.
• Ability to work under pressure while maintaining an even temperament.
• Reliable and Resilient
• Ability to take ownership of work.
• Ability to work overtime when required
• Ability to maintain confidence, be discreet and exercise good judgment.

To qualify for the role, you must have:

• Relevant HR Qualification / Degree
• Minimum 2 years’ experience in a similar HR administrative role.
• Sense of urgency is essential as well as high degree of accuracy and attention to detail.
• Above average computer literacy required (MS Office), with a focus on PowerPoint presentations as well as MS Excel.
• Previous experience in a fast-paced, deadline-driven environment advantageous.
   

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Role purpose

• The Talent Development Lead is a strategic role responsible for driving and executing the talent development initiatives. Responsible for designing and implementing talent development programs and fostering a culture of continuous learning and growth. The Talent Development Lead plays a critical role in identifying and nurturing talent, enhancing employee capabilities, and supporting the firm's talent management strategies.

Key Responsibilities

Talent Development Strategy, Planning and Execution

• Develop and execute a comprehensive region talent development strategy aligned with firm’s objectives and talent management priorities.
• Collaborate with key stakeholders to identify talent development needs and design targeted initiatives for various employee levels.
• Oversees and drives execution of the region talent development strategy.

Learning and Development Programs

• Develop strategy, programs / initiatives and toolkits for the identification, assessment and coaching of high potential employees across the Region
• Design and implement effective learning and development programs, including leadership development, technical skills training, and career development initiatives.
• Leverage a variety of learning methods and modalities, such as e-learning, workshops, coaching, and blended learning approaches, to meet diverse learner needs.

Succession Planning

• Identify high-potential employees and design talent acceleration programs to nurture their growth and prepare them for leadership roles.
• Collaborate with HR and business leaders to develop succession plans and talent pipelines that ensure the availability of qualified candidates for critical positions.

Performance Management

• Oversee execution of Region Performance Management processes
• Define initiatives to drive Counsellor & LEAD Reviewer Excellence, adopting global guidelines and processes
• Collaborate with HR and managers to integrate talent development practices into the performance management process.
• Support the implementation of performance development plans, individual development plans, and ongoing feedback mechanisms to drive employee growth and performance.
• Analyse Region people performance dashboard data to inform Region Talent Development initiatives

Coaching and Mentoring

• Act as a Subject Matter Expert and point of contact for all coaching-related advice and queries
• Provide coaching and mentoring to employees, managers, and high-potential talent, fostering their professional growth and leadership capabilities.
• Facilitate the establishment of mentoring programs and networks to promote knowledge sharing and career development.

Talent Assessment and Development Tools

• Identify and implement talent assessment tools and methodologies to evaluate employee skills, competencies, and potential.
• Utilize data-driven insights to identify skill gaps and development opportunities, and implement targeted interventions.

Talent Metrics and Reporting

• Establish key talent metrics and reporting mechanisms to track the effectiveness and impact of talent development initiatives.
• Provide regular updates and reports to stakeholders, highlighting progress, outcomes, and recommendations for improvement.

Stakeholder Collaboration

• Collaborate with HR, senior leaders, and department managers to align talent development initiatives with business strategies and priorities.
• Act as a trusted advisor to the Region Talent Development Leader and senior business stakeholders

Qualifications and Skills

• A degree in Human Resources, Organizational Development, or a related field.
• Minimum of 8 years of experience in talent development, learning and development, or a related role.
• Proven experience in designing and implementing talent development programs and initiatives.
• Strong knowledge of talent management principles, adult learning theories, and talent assessment tools.
• Experience in coaching and mentoring individuals at various career levels.
• Excellent project management skills, including the ability to manage multiple projects and priorities simultaneously.
• Strong analytical and problem-solving skills, with a focus on data-driven decision-making.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Strong organizational skills, attention to detail, and ability to work in a fast-paced environment.
• Certification in talent development, coaching, or related areas (e.g., ATD, ICF) is a plus

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• Our Capital Advisory team advises across a broad spectrum of equity and debt transactions within the industry. We help our clients plan their capital investments, seize opportunities and achieve their strategic objectives. 
• The Capital Advisory team at EY advises large and mid-cap clients, private equity houses and entrepreneurial businesses on strategic/funding option reviews, acquisitions, disposals, raising equity and/or debt capital and debt refinancing, extending into capital projects.  We place a strong emphasis on exposing team members to varying sector experience within the different verticals of the market, across both debt and equity transactions. 
• Through both formal and on-the-job learning, we will help you develop the skills to become an effective adviser, capable of providing objective and responsive advice to our clients across industries and geographies. We are committed to helping you achieve your potential both professionally and personally.

Your key responsibilities

The role will focus primarily on M&A/(buy-side & sell-side) transactions with potential for exposure to debt advisory transactions (for greenfield and brownfield projects or expansions). The role will involve the following responsibilities: 

• Absorb new technical information fast, and quickly develop a deep understanding of the strategic rationale for transactions across different sectors. 
• Gain exposure to a breadth of experience on different transaction and financing-led situations. 
• Analyse key value drivers at a market and business level, and co-ordinate the supporting research. 
• Model the financial implications of transactions and financing events. 
• Produce analysis to support the core transaction / capital raising negotiation process. 
• Prepare client reports and transaction materials for fund-raising, acquisitions and disposals, including reviewing of associated transactions documents.      
• Prepare information memoranda for the disposal of businesses/ capital-raise, and co-ordinate the production of target profiles on acquisitions. 
• Help set project budgets, and ensure the firm's risk procedures are implemented and documented. 
• Interact with different specialists in the firm, and colleagues across the globe, to deliver enhanced transaction solutions. 
• Ensure quality on all client deliverables, technical accuracy and exclusive insights. 
• Lead the input of more junior team members, provide quality control and guidance, and on-the-job coaching (desirable but not a pre-requisite). 
• Support new business development, including the production of high quality proposals, developing pitch documents and attending meetings with clients and prospects. 

Skills and attributes for success 

​​As a Manager in Capital Advisory you will require knowledge and experience in one or both of the following two areas: 

• M&A advisory 
• Corporate banking/Structured finance/Capital Markets/Securitisation/Project Finance 

To qualify for the role you must have   

• Strong numerical and financial skills and an understanding of financial statements.  
• Experience in building financial models and valuing businesses using various methodologies, mainly DCF, precedent transactions and traded comparable companies. 
• Strong written communication skills, experience of writing presentations and other process materials. 
• Confident, with strong communication and people handling skills evidenced in client-facing situations. 
• Committed to working to tight deadlines, efficient and evidencing strong project management skills. 
• Take responsibility for own workload, ensuring you are utilized fully and that all tasks are efficiently completed. 
   

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• Our tax practice revolves around helping our clients effectively manage their tax obligations proactively and responsibly. As part of a global team of 35,000 tax professionals in 150 countries, you will advise clients on planning, compliance and reporting wherever the client has needs. Our unwavering commitment to quality service and our technical networks enable you to help clients reduce inefficiencies, mitigate risk and improve opportunities within their tax functions. Groups (or, as we call them – sub-service lines) within Tax include Business Tax Services, Global Compliance and Reporting, Human Capital, Indirect Tax Services, International Tax Services, People Advisory Services and Transaction Tax Services.
• People Advisory Services (PAS) shapes and delivers the part of business strategy that depends on people. As a PAS professional, you will have the opportunity to work with global clients to understand and address some of their largest and most complex people-related challenges, and ultimately improve and drive valuable and sustainable business results. We focus on engagements that relate to performance, talent, systems, reward, mobility and analytics.
• With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Key Responsibilities

• Managing a portfolio of clients including understanding the client expectations
• Grow and develop existing client portfolio – with a focus on identifying opportunities for other business units and wider Mobility services.
• Identify potential new clients and overall growth of the Johannesburg employees’ tax and expatriate tax business.
• Develop and build good client relationships
• Financial portfolio management including WIP management, billing and cash collection
• Research, read and interpret applicable legislation in order to appropriately draft advice to clients on various employees’ tax and expatriate tax issues
• Ensuring compliance with our risk management procedures
• Overseeing the tax compliance process on your portfolio of clients where necessary, review work performed by junior staff and provide on the job training
• Generate work by capitalising on client relationships and identifying sales opportunities
• Contribute effectively towards the department's growth and profitability
• Promote and live the team values
• Present technical training topics
• Performance manager to allocated staff

Qualifications & Experience

• Higher Diploma in Tax or Honours in Taxation
• Minimum 5 years’ experience as a senior manager in the employees’ tax and expatriate tax consulting environment
• 5 years management experience in an advisory environment
• Expatriate tax compliance experience advantageous 

Skills and Behavioural Attributes

• A high standard of client management skills. Excellent interpersonal skills. Independent thinker. Good report writing ability.
• Excellent communication skills.
• Computer literate: a good working knowledge of Word and Excel.
• Able to manage and oversee a team, including development of individual team members
• Manage and oversee client deliverables deadlines.
• Presentation skills
• Motivated and driven
• Ability to work on your own, a team player.
• Ideally this candidate will, in addition to deep technical skills in the area of employees’ and expatriate taxes, have energy, enthusiasm and drive to grow their career and become a future leader of our business.
• NB: Should you be shortlisted for an interview, you may be asked to submit a 2-minute video introducing yourself. In this video, please describe who you are, your interest in the role, and the unique experiences and background you will bring to the role. 

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The opportunity

• The purpose of the global EY organization is to Build a Better Working World. The insights and services the organization provides help to drive long-term value for clients, people, and society and to build trust in the capital markets. An essential function under EY Business Enablement, Supply Chain Services (SCS) is a global team with more than 600 professionals in over 35 countries supporting the EY organization across the globe. This structure helps enable knowledge-sharing across categories and regions, streamlining efforts in seeking innovative suppliers that can provide exceptional client service to maximize SCS’s value for the EY organization and the world's supply chain.
• A key component of SCS is Global Procurement, whose purpose is to drive significant synergies and value creation from sourcing to contract lifecycle management, deliver exceptional client experiences and build more vital collaboration to manage Technology, Talent, Alliances and Brand, Marketing and Communications (BMC) spend categories. We forge meaningful supplier relationships and strengthen supplier resilience to help EY maximize long-term value for its people, clients and communities.
• The Technology Procurement team manage circa $1.5B of spend annually and focus on requirements from the Technology teams. This is a superb opportunity to support EY Technology (EYT) at the forefront of developing, managing, and implementing technology solutions that span the full process life cycle – integral in identifying organizational needs across various regions and service lines, shaping strategic direction and architectural frameworks, and ensuring the successful delivery and management of operational services.
• EYT increasingly acts as a catalyst for business success; priority projects such as EY’s AI solutions, Fabric platform and Global Tax Platform are essential to delivering on EY’s Global Priorities and sustaining our competitive advantage as the most globally integrated professional services organization.
• The Client Technology Sourcing team supports key programs and solutions globally in partnership with our Client Technology and Service Line colleagues, continuing to enhance EY’s position as a technology driven industry leader. You may support these technology procurement requirements within this role.

Your key responsibilities

• Be a senior individual contributor on a Technology Procurement team aligned to one or more service lines, as well as client serving business units.
• May develop category strategies for assigned categories and areas.
• Stakeholder and supplier relationship management.
• Manage full lifecycle of contracts for assigned programs of work and key suppliers
• Proactively manage contract negotiations for assigned projects.
• Build and foster collaborative working relationships with EYT and other internal business partners.
• Supporting and leading stakeholders through the Onboarding of Technology Goods and Services end-to-end process.
• Socialization and facilitation of the Procurement policy and processes, ensuring that the project teams and stakeholders understand the value of the policy and adhere to it accordingly.
• Timely and frequent submission of management information, including project status and savings reporting.
• Supporting Supply Chain Services’ overall global strategies.
• Facilitation of any needed market research to identify potential suppliers, ensure competitive pricing and terms, etc.

Skills and attributes for success

• 7 - 10 years of experience sourcing technology goods and services. Combination of work and experience may be considered.
• Experience in a leadership position a plus.
• Business Degree or equivalent a plus.
• CPM, CIPS or similar Procurement certification is welcomed, but not essential.
• Good knowledge of IT suppliers and emerging technologies. 
• Experience working in an IT role as part of delivering technology solutions is a plus.

Ideally, you’ll also have

• Experience with senior stakeholder engagement, and the ability to collaboratively co-develop strategies and set and manage expectations.
• Comprehensive experience with negotiating contracts related to software licensing & rationalization, cloud-based solutions and professional services.
• Comprehensive experience with negotiating contracts globally and regionally.
• Experience of working in a Sourcing/Procurement/Supplier Management team in a complex and global environment.
• Strong influencing and networking skills as the organization relies on working in cross-functional teams across borders.
• Fluent, effective, transparent, and timely English communication skills required across multiple mediums (email, voice, IM, etc) in a global environment.
• The ability to independently manage and prioritize workload.
• Proficient organizational skills.
• Demonstrate a positive attitude and have an appetite for change.
• Provide exceptional Client Service.
• May assume counsellor responsibilities as part of the role at a future date.
   

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Role Overview

• As a Manager in the FSQRM team, you will play a pivotal role in safeguarding audit quality and managing risk across the Financial Services (FS) sector. You will support assurance teams by providing technical guidance, managing regulatory compliance, and driving quality initiatives across banking, insurance, and asset management portfolios. This role requires a deep understanding of audit methodology, regulatory frameworks, and the ability to collaborate across geographies and service lines.

Technical Responsibilities

• Provide real-time support to FS audit teams on technical queries related to audit methodology, auditor reporting, regulations, NOCLAR, and reportable irregularities.
• Act as a Subject Matter Resource (SMR) in the consultation process for Financial Services, ensuring submissions are complete, well-researched, and aligned with audit technical standards.
• Lead and contribute to FSQRM projects such as pre-issuance reviews, root cause analysis (RCA), quality monitoring initiatives and other FS related projects.
• Develop and maintain FSQRM tools, templates, and guidance documents, including auditor appointments and standardized work programs.
• Leading strategic initiatives across regulatory reporting, audit methodology, and risk management—such as standardizing specific purpose reporting—to ensure quality and compliance in financial services.
• Support the FSQRM SharePoint platform and contribute to knowledge dissemination across the FS community.
• Deliver training and awareness sessions on FSQRM topics, including KAMs, audit sampling, and FS regulatory updates and industry knowledge.
• Collaborate with regional FS representatives across Africa to ensure consistent quality and risk practices across the Financial Services Landscape.
• Form part of an audit engagement team to remain abreast of developments on the ground.

People Responsibilities

• Mentor and coach junior FSQRM team members and assurance staff on technical and risk matters.
• Foster a culture of continuous improvement, inclusion, and high performance within the FSQRM team.
• Represent FSQRM in internal forums and contribute to industry working groups (e.g., SAICA, IRBA) as appropriate.

Qualifications and Experience

• CA(SA) with 3–4 years post-articles experience in auditing, preferably within Financial Services. Insurance and Wealth and assets management experience would be advantageous.
• Prior experience in a technical or quality and risk role is advantageous.
• Strong knowledge of ISAs, IFRS, SAAPS, and the Auditing Profession Act.
• Demonstrated understanding of risk-based auditing and regulatory compliance.

Key Attributes

• Analytical thinker with strong problem-solving skills and attention to detail – essential for interpreting complex audit standards and regulatory requirements.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across levels.
• Proactive, adaptable, and committed to maintaining the highest standards of audit quality and integrity.
• Comfortable working in a dynamic, fast-paced environment with multiple stakeholders and shifting priorities.
• Technically curious and intellectually rigorous, with a passion for continuous learning and staying current on evolving audit and regulatory standards 
• Strong project management and organizational skills, capable of managing multiple consultations, reviews, and enablement initiatives simultaneously 
• Ability to translate complex technical concepts into practical guidance and enablement for audit teams 
• Resilient and composed under pressure, especially when supporting high-risk engagements or responding to regulatory inspections 
• Collaborative mindset, fostering strong relationships with audit teams, partners, and external stakeholders such as regulators and standard-setters 
• Digitally fluent, with the ability to leverage audit technologies and data analytics tools to enhance audit quality and efficiency 
• Mentorship and coaching orientation, supporting the development of junior staff and promoting a culture of quality and co
• Strategic thinker, able to align technical initiatives with broader firm priorities and regulatory expectations 

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The Opportunity

• You’ll work as part of high-performing team on a broad range of financial services clients and assignments that will stretch and challenge you. You’ll be encouraged and expected to take accountability and make an impact.

Your Key Responsibilities

• The scope of the work that you can expect to be involved in will include supporting our clients across a range of risk and prudential-related topics.
• Manage Regulatory audits of the BA Returns for our banking clients from an end-to-end basis on smaller banks and be part of a wider team supporting on large multi-national banking groups.
• Oversee and be part of other projects, mainly non-audit services, focusing on various prudential and risk  management aspects, such as ICAAP reviews, Pillar 3 disclosure reviews, Governance and reviews of the Basel regulatory reforms.
• You'll actively establish internal and external relationships and identify and escalate potential business opportunities for Ernst & Young within existing engagements.

Skills and attributes for success

• Knowledge of banking and the prudential regulatory environment.
• Knowledge of, and experience in, the banking system, financial and banking products, regulations, and risk management.
• Familiar with the Basel III framework at both a theoretical and practical level; and abreast of best practice in regulatory reporting
• An understanding of developments regarding the Basel framework reforms would also be beneficial
• Knowledge of current auditing techniques, specifically in respect of auditing regulatory returns will also be beneficial
• Detailed understanding of risk-based auditing and risk and control strategies

To qualify for the role, you must have:

• Minimum CA(SA), or other Risk related qualification
• Familiarity with SARB prudential requirements, such as Banks Act and Regulations (Basel framework)
• Experience in the Financial Services sector from either an auditing, consulting perspective or within a commercial bank
• Minimum 3 to 5 years’ experience in the Banking sector environment of which at least 2 years’ experience of Prudential regulatory environment within Financial Services.
• Understanding of Quality & Risk Management procedures within an audit firm 
• Proficiency with MS Office
   

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• The D365 Senior Functional Consultant will act as a subject matter expert (SME) in Microsoft Dynamics 365 Finance and Operations, with a focus on Supply Chain. This role involves evaluating client requirements, analysing business processes, and identifying operational challenges to design and implement effective, value-driven solutions using the D365 platform.
• We are looking for a dynamic and experienced professional who combines deep technical expertise with strong business acumen. The ideal candidate will have a successful track record in industries such as manufacturing, food and beverage, FMCG, financial services, retail, and wholesale distribution. This role is well-suited to someone who thrives in fast-paced environments, enjoys solving complex business problems, and is passionate about leveraging technology to drive transformation and efficiency. 

Duties & Responsibilities

• Lead in discovery meetings with the client to understand current business processes that need to be incorporated into D365 FSC
• Lead in design sessions with formulate the to be D365 solution.
• Work with the client to understand legacy data components and identify the appropriate location for such data in D365.
• Validation of business practices and processes in Dynamics based on discovery analysis
• Conducting GAP analysis to determine the difference between application and business processes Lead end-to-end implementations of D365 F&O Supply Chain modules.
• Configure D365 modules including Inventory, Master Planning, Production, Demand Planning, Procurement, Warehousing, transportation and asset management.
• Mentor junior consultants and support knowledge transfer.
• Manage stakeholder expectations and ensure project milestones are met.
• Support pre-sales efforts with solution design and proposal development.
• Identify creative solutions for processes that aren’t fully accomplished by standard D365
• Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution
• Translate functional business objectives and critical success factors into functional documents
• Configure application as appropriate to conform to business process definition
• Train users in a hands-on methodology and develop training documentation
• Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits
• Maintain and expand client relationships through delivery of high-quality services
• Fully utilize Microsoft Technology and the Microsoft Azure Stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365, etc.)