Job Opportunities at eThekwini Municipality

Job Purpose

To receive and process applications, changeovers and other relevant documentation and

acceptance of payment in connection with electricity supplies.

Key Responsibility Areas

• Undertaking the receipt, registration, monitoring, filing, processing and controls all application
• or changeovers and related documents in connection with electricity service.
• Compiling and maintaining a list of registered electrical contractors and permit holders details.
• Recording, distributing and controlling paperwork associated with and attending to enquiries
• relating to R.A.G.s complaint forms and instruction to repair notices.
• Attending to both counter and telephone enquiries in respect of applications for supply and
• consumption account.
• Operating a cash register machine, issue receipts for all monies received and entering these
• transactions on a computer.
• Responsible for all cash and cheques received and raises requisitions as directed.
• Posting outgoing accounts, receipts and correspondence.
• Responsible for ensuring compliance with relevant financial regulations in regards to monies
• received.
• Assisting with the preparation of monthly, routine, special reports or consumer statistics.
• Drawing sketches for informal areas where there are no formal addresses, ensuring sketches
• for alterations to services are legible.
• Issuing meter-room and sub-station locks and keys and orders/replaces swipe cards. 

Essential Requirements

• Matric/Grade 12.
• Ability to communicate in at least 2 of the following languages; English, Afrikaans, isiZulu.
• 12 Months previous clerical experience.
• Computer Literacy.
• Preferred Requirements
• 18 Months experience in customer liaison, cashiering and use of a standard word processing. 

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Job Purpose

To manage the Office of the City Manager and staff therein and to provide administrative support

and assistance to the City Manager.

This post reports to SENIOR MANAGER (CITY MANAGER SUPPORT)

Key Responsibility Areas

• Provide administrative support and assistance to the City Manager and manage the Office of
• the CM.
• Undertake actions emanating from meetings and ensure that decisions are implemented.
• Undertake research work.
• Manage correspondence.
• Ensure good knowledge of Council policies and practices.
• Undertake media liaison and manage the public relations function of the Office.
• Manage the arrangements of meetings, conferences and workshops.
• Manage documentation and outstanding matters (Office management)
• Manage internal and external customer liaison/queries evolving to the Office of the CM.
• Undertake project and administrative programme co-ordination.
• Undertake tasks delegated to him/her by the City Manager and which he/she executes in close
• consultation with the City Manager, e.g. dealing with travel.

Essential Requirements

• Relevant tertiary qualification.
• 3 Years relevant experience.
• Able to communicate effectively with Council officials at all levels as well as external
• stakeholders.
• Computer Literacy. 

Preferred Requirements

• Relevant 3 year tertiary qualification, i.e. Diploma or Degree.
• 4 Years relevant experience.