Job Opportunities at Excellerate JHI

Main purpose / objective of the position:

• Processing and Sorting of all Incoming and Outgoing mail related items.
• Processing of in & Outgoing Registered Mail.
• Processing of Address unknown letters (RTS).
• Processing of Couriers related items.
• Assisting with mailroom projects.
• Assisting with folding and inserting of mail related items.
• Main purpose / objective of the position:
• Processing and Sorting of all Incoming and Outgoing mail related items.
• Processing of in & Outgoing Registered Mail.
• Processing of Address unknown letters (RTS).
• Processing of Couriers related items.
• Assisting with mailroom projects.
• Assisting with folding and inserting of mail related items.

Experience / Education:

• Grade 12
• 6 -12 Months experience in Mail house environment

Skills required:

• Computer Literacy MSOffice
• Good communication
• Initiative and problem solving
• Ability to communicate effectively
• Multitask
• Attention to detail
• Accuracy for processing
• Achieving deadlines
• Interpersonal skills
• Administration
• Customer Orientated
• Excellent listening skills
• Knowledge required:
• Mail Sorting Processes & Activities
• Cost Centre Structure of Sanlam Head Office
• Cost Centre Structure of Sanlam Regional Offices
• Safety Standards
• Registered mail processed
• Franking of mail items

Competencies required:

• Result orientation
• Drive, will power and consistency
• Attention to detail and strong organizing skills
• Ability to work under pressure
• Must be reliable
• Judgement Ability
• Client Service Orientation
• Quality Assurance
• Business Awareness

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Main purpose / objective of the position:

The main purpose of this role is to:

• Assist with the successful delivery of an integrated Facilities Management solution to the client in line with the Service Level Agreement.
• Assist in general running and upkeep of the Supply Store.

Decision making authority:

• Decision making is limited and specific. None additional to those taught to the incumbent are required to perform the job.
• Work within a framework of existing policies and guidelines/client mandates

Experience / Education:

Required

• Grade 10 or equivalent, and / or approximately 3 years’ experience in a store or warehouse environment.
• Driver’s license.

Preferred

• Experience within the Facilities Management field is preferable

Skills required:

• Administration skills
• Written and verbal communication skills
• Basic computer literacy
• Knowledge required:
• Product knowledge
• Company policies and procedures
• Client systems and procedures
• Warehouse/Store policies and procedures
• Accounting principles basic knowledge

Competencies required:

• Initiative
• Customer & quality focus
• Teamwork and Co-operation
• Problem solving & decision making

Behavioural Competencies (Company Values)

• Respect; Integrity; Service; Excellence; Accountability; Collaboration; Transformation.

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Main purpose / objective of the position:

• The manager is responsible for the proper and profitable functioning of his department.
• Delegate work to subordinates that can be competently carried out by them, whilst retaining responsibility for the standard of work delivered by them.
• To manage and maintain the level of service for each client / contract within the set area of the region.
• To carry out and execute all works that cannot readily or competently be carried out by the subordinates.
• The manager is accountable to the “The Owner of First Property Technical Services” or any other as designated by him for the quality and quantity of work performed.
• The manager is accountable for the effective operation of his department.
• To submit reports, as required, in this regard to “The Owner of First Property Technical Services” or any other as designated by him on a daily or other agreed time-period basis.
• The manager is responsible for the proper and profitable functioning of his Department.
• To delegate work to subordinates that can be competently carried out by them, whilst retaining responsibility and accountability for the standard of work delivered by them.
• Accountable for the profitability of the division.

Decision making authority:

• Per approval framework. Training would be required to take decisions of a general nature from which specific judgment can be made to meet a new situation not yet encountered.

Experience / Education:

• GR12 or equivalent and at least 5 year’s relevant experience in regional and national facilities management. 

Skills required:

• Technical Skills.
• Administrative Skills.
• Communication Skill.
• Proactive Skills.
• Technical Qualification.
• Management Skills.

Knowledge required:

• Switchboard, General layout of the campus/buildings, Policies & Procedures.

Competencies required:

• Ability to complete the task within the framework provided.
• Ability to diagnose problem areas.
• Repair the same timeously.
• Ability to form part of a team.
• Ability to complete task.
• Meet the required Monthly and Annual Profit / Turnover Targets on a continuous and ongoing basis.
• Meet the Required needs of the Clients in terms of Reports and Communication.
• Meet the needs of the Overall Job Description as set out about.
• Ability to ADD value to the Business on a continuous basis.
• Being a Team player and fitting in with the overall needs of the business for the good of the clients.
• Improved business opportunities put forward monthly.

Responsibilities:

• Ensure that his department’s core business “maintenance, repairs and installations” are being carried out to industry-recognised standards.
• Ensure that his department’s “Service work” is also carried out in accordance with the standards as directed from time to time as well as to meet the clients requirements at all times.
• Prepare reports for the client, generated from the service exception work orders.
• Attach the reports to motivations for the exception repair work required - Ensure follow up – obtain order numbers.
• Timeously prepare budgets for MEP Technical Services as well as the clients.
• Timeously obtain quotes for the proposed abnormal work and submit motivations accordingly – follow up and submit reports to “The Owner of Aqua Air” or any other as designated by him.
• Obtain costs and prepare quotes for tender requirements.
• Manage Department Income and Expenditure.
• Ensure Job cards are processed timeously.
• Ensure jobs are inspected and approved at handover stages.
• Building inspections on plant and equipment every 3 months.

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Main purpose / objective of the position:

• Collection of clients’ rentals to ensure healthy cash flow and control of all debtors’ accounts.
• Maintain good long term customer and client manager relationships.

Decision making authority:

• This position operates within budget parameters and decision framework.

Experience / Education:

• Minimum of Grade 12 with Accountancy as a subject or equivalent qualification / training e.g. Associate Accounting Technician is beneficial as well as 2 years relevant experience.

Skills required:

• Computer literacy; Nicor; MDA; SAP; MS Office - Excel and Word; Outlook; Administration
• Skills; Time Management; Negotiation skills; Telephone skills.

Knowledge required:

• Contract Management; Policies and procedures; Rent collection; Debt Collectors Act 1998.

Competencies required:

• Assertive; Tolerance for Routine; Communication (Fluency in languages appropriate to
• target client community); Systematic Thinking; Methodical; Tolerance for stress; Drive and
• productivity; Teamwork and Co-operation; Customer and Quality Focus; Accuracy.

Major drivers of work volume:

Collections.

Interface / relationships with:

• Internal: Financial Manager, Manager: Client Services, Tenant Administrators
• External: Tenants, some clients
   

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Education: 

• Grade 12 with technical subjects
• HVAC background

Edxperience:

• Minimum 2 years experience
• Trade tested would be advantageous
• Basic electrical knowledge
• Drivers Licence
• Must be able to work on split units, cassette units, ducted systems, VRV systems,
• Packaged systems, etc.

Responsibilities/Duties:

• Decommissioning of old systems.
• Installation and commissioning of new systems.
• Performing routine maintenance.
• Fault finding & Troubleshooting
• Performing repairs.
• Conducting assessments and providing accurate reports.
• Liaise with Clients.
• Complete daily admin e.g., Job Cards, Supplier Invoices, Delivery Notes, Reports.
• Manage Suppliers quotations.
• Attend to related site call outs timeously.
• Manage day to day Call Outs.
• Track and complete all call outs/ah-hoc repairs/PPM.
• Give constant feedback to the Operation’s Manager, Administrator and Client.
• Daily/Weekly/Monthly checks to be conducted as per agreed S.L.A.
• Standby duties.
   

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Main purpose / objective of the position:

• Management of staff in the business stream.
• Facilitating the property management process in selected buildings and centres.
• Optimizing the Company's profit.
• Establish and develop new markets in order to add value to the portfolio and/or the Company.
• Improve the long-term profitability of shopping centres through revamps and/or expansions.
• Improve the well-being of the property industry by involvement in local and national committees and forums.
• Fulfil the Company's obligation towards social responsibility by being involved in the local community's activities and public relations in general.
• Establish the Company as experts in the market.

Decision making authority:

• Management of staff.
• Operational decisions relating to income and expenditure to meet the mandates provided by the client.
• Decisions regarding the income and expenditure of the Company in order to meet target growth in profit.
• As determined by the Approval Frameworks of the Company and clients.

Experience / Education:

• Advanced business knowledge, especially in the property industry and associated financial markets backed up by at least 10 years property management experience. Experience in managing people is essential.
• A tertiary qualification at a minimum is required with a post graduate qualification a strong recommendation.

Skills required:

• People Management; Negotiation; Deal-making; Problem solving; Numeracy; Co-ordination/organisation.
• Computer literacy.
• Valid drivers license.

Knowledge required:

• Property industry, especially property management and development; Managing of retail centres.
• Company specific systems and procedures; Local environment; Basic Labour Law; Basic Contract terms and conditions.

Competencies required:

• Team leadership
• Change leadership
• Financial and business acumen
• Applied Strategic planning
• Customer and Quality Focus
• Innovation