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  • Posted: May 23, 2023
    Deadline: Not specified
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  • Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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    Hybrid Small Commercial Sales Consultant - Far East

    Main purpose of job:

    • Source and sell armed monitoring and armed response agreements to potential new customers
    • Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
    • Achieve and exceed monthly sales targets for new customers and hardware sales

    Qualification & experience:

    • Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
    • Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
    • Matric or equivalent
    • Valid drivers license
    • Own reliable working vehicle
    • PSIRA Grade C - Advantageous 

    Job requirements & other attributes:

    • Self-motivated and energetic
    • Selling skills
    • Good organisational and time management skills
    • Excellent communication (written & verbal), presentation and negotiation skills
    • Computer Literate (MS Office, Email and Internet)
    • Presentable and of sober habits
    • Valid driver’s licence and own reliable vehicle
    • Hunter for new business
    • Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

    Duties:

    • Generate and close self-sourced deals
    • Follow up on all leads received internally and via telesales
    • Sell security solutions to new and existing clients
    • Create solid & long-standing relationships with estate agents, builders, architects etc.
    • Daily, weekly and monthly reporting
    • Motivated to achieve and exceed sale targets
    • Maintain all administrative duties pertaining to sales

    Performance Standards

    • Achieve both targets for revenue sales & for new clients
    • Maintain a high standard of relationship with existing Estate clients
    • Ensure that all leads and quotes are followed up on time

    Competencies (Technical & Behavioural)

    • Drive for results
    • Action oriented
    • Customer focus
    • Perseverance
    • Functional/Technical skills
    • Problem solving
    • Technical Learning
    • Assertive
    • Sense of urgency
    • Adaptable

    Closing Date 31 August 2023

    go to method of application »

    Small Commercial Alarm Sales Consultant - East Rand

    Main purpose of job:

    • Source and sell armed monitoring and armed response agreements to potential new customers
    • Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
    • Achieve and exceed monthly sales targets for new customers and hardware sales

    Qualification & experience:

    • Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
    • Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
    • Matric or equivalent
    • Valid drivers license
    • Own reliable working vehicle
    • PSIRA Grade C - Advantageous 

    Job requirements & other attributes:

    • Self-motivated and energetic
    • Selling skills
    • Good organisational and time management skills
    • Excellent communication (written & verbal), presentation and negotiation skills
    • Computer Literate (MS Office, Email and Internet)
    • Presentable and of sober habits
    • Valid driver’s licence and own reliable vehicle
    • Hunter for new business
    • Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

    Duties:

    • Generate and close self-sourced deals
    • Follow up on all leads received internally and via telesales
    • Sell security solutions to new and existing clients
    • Create solid & long-standing relationships with estate agents, builders, architects etc.
    • Daily, weekly and monthly reporting
    • Motivated to achieve and exceed sale targets
    • Maintain all administrative duties pertaining to sales

    Performance Standards

    • Achieve both targets for revenue sales & for new clients
    • Maintain a high standard of relationship with existing Estate clients
    • Ensure that all leads and quotes are followed up on time

    Competencies (Technical & Behavioural)

    • Drive for results
    • Action oriented
    • Customer focus
    • Perseverance
    • Functional/Technical skills
    • Problem solving
    • Technical Learning
    • Assertive
    • Sense of urgency
    • Adaptable

    Closing Date 01 September 2023

    go to method of application »

    Installations Technician - Deep South

    QUALIFICATION & EXPERIENCE:

    • Matric or equivalent
    • Minimum 5 years’ experience as an alarm technician
    • Extensive programming, wiring, installations and fault finding experience

    JOB REQUIREMENTS & OTHER ATTRIBUTES:

    • Valid driver’s licence essential
    • Must be PSIRA registered (Grade E)
    • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Telecom systems
    • Knowledge of CCTV, Intercom systems and access control advantageous
    • Able to work standby as and when required

    INTERNAL CLIENTS:

    • Installations
    • Servicing
    • Investigations
    • Operations
    • Technical Trainer

    EXTERNAL CLIENTS:

    • FADT customers
    • Suppliers

    Duties (Technical):

    • Perform alarm installations as per quotation
    • Program alarm panels / system as per specifications
    • Issue clients with quotes on site for additional equipment if necessary
    • Plan the cable runs with the wireman
    • Obtain customer codes before attending a call daily and when on Standby
    • Complete handovers
    • Complete invoices and job cards after every installation
    • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call

    Performance Standards (Technical):

    • Ensure that installation corresponds to Sales Rep’s quotation
    • Ensure that alarms are programmed according to FADT prescribed standards
    • Ensure that the correct details are quoted
    • Adhere to SHE requirements at all times
    • Ensure that the correct customer details are obtained prior to attending the call
    • Ensure that handovers, invoices and job cards are completed accurately and within prescribed standards
    • Ensure that feedback is provided timeously to the relevant parties

    Duties: (General):

    • Download cites every morning
    • Keep stock up to date and assist storeman with stock take
    • Keep the company vehicle clean
    • Submit petrol slips

    Performance Standards (General):

    • Ensure that stock is up to date at
    • Ensure that stock is up to date at all times and report any discrepancies
    • Ensure that the company vehicle is clean at all times
    • Ensure that petrol slips are submitted weekly

    Competencies (technical & behavioural):

    • Action Oriented
    • Priority setting
    • Customer Focus
    • Planning
    • Interpersonal savvy
    • Approachability
    • Functional / Technical Skills
    • Delegation
    • Action orientated
    • Informing
    • Planning

    go to method of application »

    Hybrid Technician Richardsbay

    JOB REQUIREMENTS & OTHER ATTRIBUTES:

    • Valid driver’s licence essential
    • Must be PSIRA registered (Grade C)
    • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Telecom systems
    • Sound Knowledge of CCTV, Intercom systems and access control advantageous
    • Able to work standby as and when required

    QUALIFICATIONS & EXPERIENCE:

    • Matric
    • Minimum 4 years’ experience as an alarm technician
    • Previous programming, wiring, installations and fault-finding experience

    MAIN PURPOSE OF JOB:

    • A Technician at this level is suitably qualified and experienced (to the Company’s standard) to install domestic, commercial and special project ADVANCED alarm systems, as well as ADVANCED CCTV, Intercom, and Access Control systems. He/she can perform on-site programming and testing of such systems and perform advanced fault finding. He/she can also install radio, telephone, GSM & IP communication devices as well as perform integration of these various systems. This individual has a higher level of Computer literacy & skill and has the ability to act in a supervisory role.

     DUTIES

    • Perform alarm installations as per quotation
    • Program alarm panels / system as per specifications
    • Issue clients with quotes on site for additional equipment if necessary
    • Plan the cable runs with the wireman
    • Obtain customer codes before attending a call daily and when on Standby
    • Complete handovers
    • Complete invoices and job cards after every installation
    • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
    • Ensure that installation corresponds to Sales Rep’s quotation
    • Ensure that alarms are programmed according to ADT prescribed standard
    • Ensure that the correct details are quoted
    • Adhere to Zero Harm requirements at all times
    • Ensure that the correct customer details are obtained prior to attending the call
    • Ensure that handovers, invoices and job cards are completed accurately and within prescribed standards
    • Ensure that feedback is provided timeously to the relevant parties

    go to method of application »

    Service Technician- Pietermaritzburg

    Main purpose of job:

    • Service and maintain alarm systems for domestic, commercial and industrial sectors.

    Qualification & experience:

    • Matric Or Equivalent
    • Minimum 5 years’ experience as an alarm technician
    • Previous programming, wiring, installations and fault finding experience

    Job requirements & other attributes:

    • Valid driver’s license essential
    • Must be PSIRA registered (Grade E)
    • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
    • Knowledge of CCTV, Intercom systems and access control
    • Able to work standby as per duty sheet

    Duties:

    Technical:

    • Conduct service calls / maintenance and repairs of alarms
    • Program alarm panels
    • Complete handovers and quotations
    • Complete invoices and job cards after every service call
    • Complete links up for new clients
    • Re-programme alarm systems when the current alarm was part of a takeover
    • Complete small installations as and when required

    Admin:

    • Complete daily drive sheets
    • Complete job reports and technical invoices
    • Quote clients on upgrades
    • Conduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager)
    • Complete a stock control check
    • Keep the company vehicle clean and tidy

    Performance standards:

    Technical:

    • Ensure that scheduled service call are attended or rescheduled accordingly
    • Ensure that alarm panels are programmed with prescribed standards
    • Ensure that documents are completed timeously and within prescribed standards
    • Ensure that the alarm is programmed to ADT standards
    • Ensure that all installations are completed to ADT standards

     Admin:

    • Ensure that drive sheets are completed accurately
    • Ensure that job reports and technical invoices are completed accurately and timeously
    • Ensure that quotes are completed accurately
    • Ensure that inspection checks are completed on a weekly basis
    • Ensure that all stock is available at all times and missing stock is reported immediately to FLM
    • Ensure that the company vehicle is clean at all times

    go to method of application »

    Junior Firefighter

    • The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required under supervision in order to protect the lives and property of the clients of the Fidelity Group.  

    Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

    • Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
    • Responding to incidents involving hazardous substances
    • Extricating and/or releasing casualties and conducting emergency operations as directed by the level of authority
    • Resuscitating and treating injured persons and conducting emergency operations as directed by next level authority
    • Operating a range of equipment to control, manage and extinguish fires
    • Operating mobile and fixed breathing apparatus
    • Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
    • Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
    • Participate in training drills, simulation exercises and physical fitness training as directed
    • To train all relevaant employees on the theory and practice necessary to fight fires
    • Advise on preventative and corrective actions. Conduct health and safety inspections to ensure a safe environment
    • Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
    • Perform basic level maintenance on equipment to ensure operational readiness
    • Checking, cleaning, testing and maintaining vehicles and equipment
    • Complete computerised occurrence log in order to maintain proper records of daily incidents

    Qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 years related experience are essential
    • Valid, unendorsed vehicle driver’s license
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication and customer liaison skills are required.
    • Hazmat experience and knowledge
    • EMT certification
    • First Aid levels 1 to 3

    Core Competencies:

    • Strong communication skills, both verbal and written
    • Sound understanding of the Hazmat guidelines
    • Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
    • Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

    Closing Date 20 June 2023

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    Residential Alarm Sales Consultant -Bryanston

    Reporting to:  Sales Manager

    PURPOSE: To effectively quote and sign up potential clients requiring the services of ADT Security.

    QUALIFICATION & EXPERIENCE:

    • Matric
    • 5 years’ sales experience
    • Drivers licence
    • Reliable car

    JOB REQUIREMENTS & OTHER ATTRIBUTES:

    • Computer Literate (MS Office, advanced Excel, PowerPoint)
    • Listener experience advantageous
    • All paperwork scheduled for installation the following day must be in by 12h00 with Contracts Centre, for processing. Contracts Centre to have paperwork to at CIS by 12h00 and in stores by 13h00
    • Accurate submission of reports \ research information to department heads or hub leaders when required
    • Timeous submission of cell phone statements and commission sheets.
    • Book appointments between 08h00 to 17h00 – one and a half hours apart, or as discussed with co-ordinators
    • Add-on (additional equipment or upgrading of existing equipment) – client account number to be recorded for outstanding monies check
    • Link-up (existing alarm system, maybe with another company or new client moving into premises that has a system) – Ex-response Company name to be recorded
    • Alarm only (no radio link-up - only alarm equipment)
    • Full alarm (completely new alarm with radio link-up)
    • Panic Alarm (panic system with radio link-up)
    • Co-ordinator to telephone consultant with appointment details. Should the consultant be unavailable – a voice message will be left.  Co-ordinator to confirm lead receipt with rep
    • Co-ordinator to fax appointment sheet to relevant Hub 16h00 daily.
    • Consultants will phone co-ordinators on an hourly basis to advise of their own booked appointments and to receive their new appointment details. Consultants to also advise co-ordinators to times they will be unavailable to do appointments.  This will eliminate double bookings.
    • Consultant visits client and quotes at the appointed time

    PERFORMANCE STANDARDS

    • To ensure that all contracts and quotations are completed accurately and in full, where necessary drawings and or technical addendum’s to be attached.
    • Ensure timeous submission of all paperwork.
    • Ensure that all stats maintained are accurate
    • Ensure all feedback on direct leads is accurate

    Closing Date 24 May 2023

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    Guarding Supervisor PTA central x1

    QUALIFICATION & EXPERIENCE:

    • Minimum Grade 12 / Standard 10
    • Previous supervisory experience
    • PSIRA registered (Grade A or B)

    JOB REQUIREMENTS & OTHER ATTRIBUTES:

    • Computer Literate (Basic MS Office) will be an advantage
    • Valid driver’s licence
    • Sound knowledge of FADT disciplinary procedures
    • Clean Disciplinary record 

    Closing Date 29 May 2023

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    Direct Sales Consultant - Cape Town

    MAIN PURPOSE OF JOB:

    •  Sell basic alarm kit and remote panic button systems to new clients. 

    QUALIFICATION & EXPERIENCE:

    • Matric
    • Direct Sales experience
    • PSIRA Grade C (Advantageous)

    Duties and Responsibilities:  
    Sales 

    • Cold calling for rented and new clients( Self and Team)
    • Achieve revenue sales target
    • Networking for leads

    Competencies (Technical and Behavioural) 

    • Directing others
    • Informing
    • Motivating others
    • Planning
    • Time management
    • Drive for results
    • Action Oriented
    • Priority setting
    • Functional / Technical Skills
    • Customer Focus

    Closing Date 25 May 2023

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    Overactive Technician - Nelspruit

    Overall Purpose of the job: 

    • Be able to do the Installation & Service of electronic equipment for the security industry at commercial and industrial premises from Access control, CCTV, Fire and

    Automation

    Minimum qualifications and experience:

    • Matric or equivalent
    • Minimum of 3 years’ experience as an Electronic Security technician
    • Programming, wiring, installations and fault finding experience.

    Job Requirements & Other Attributes:

    • Valid code 08 driver’s license  - required 
    • Must be PSIRA registered (Grade E)
    • Basic electronic understanding
    • Knowledge of Access control, CCTV, Fire Detection and IP systems
    • Knowledge on Impro, Softcon, GSC, Barriers, Turnstiles, Ziton, Bosch and similar products
    • Be able to read of plans do reticulation, cabling, termination and installation of electronic security equipment.
    • Do fault finding on existing equipment and be able to do servicing on said equipment.
    • Able to work standby as and when required

    Main duties & Responsibilities:

    • Program system as per specifications
    • Plan the cable runs with the wireman
    • Obtain customer codes before attending a call daily and when on Standby
    • Complete handovers
    • Complete job cards after every installation
    • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
    • Keep stock up to date and assist storeman with stocktake
    • Keep the company vehicle clean
    • Submit petrol slips

    Core competencies:

    • Customer Focus
    • Approachability
    • Integrity and Trust
    • Management relationships
    • Composure
    • Functional/Technical Skills
    • Problem Solving and Troubleshooting.
    • Self-Development
    • Technical Learning
    • Listening

    go to method of application »

    Wireman - George

    MAIN PURPOSE OF JOB:  

    • To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system.

    QUALIFICATION & EXPERIENCE:

    • Minimum Grade 10 or equivalent qualification
    • Minimum 2 years experience as a Wireman
    • Electronic knowledge advantageous

    JOB REQUIREMENTS & OTHER ATTRIBUTES:

    • PSIRA registered advantageous
    • Proven ability to work under pressure and show attention to detail
    • Knowledge of programming.

    DUTIES

    • Assist technician with installations of alarm and security equipment
    • Assist technician by removing old equipment from clients premises
    • Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
    • Inform technician of any shortfalls or limitations of the equipment and tools
    • Inform technician of cabling required for an installation
    • Assist technician with user functions and be able to do a handover
    • Clean vehicles and premises after an installation

    COMPETENCIES ( TECHNICAL & BEHAVIOURAL)

    • Time management
    • Action Oriented
    • Customer Focus
    • Functional / Technical skills
    • Planning
    • Interpersonal savvy
    • Problem solving
    • Informing

    Closing Date 26 May 2023

    go to method of application »

    Solutions Specialist - Port Elizabeth

    Main purpose of job: 

    • Identifying and securing new business, within the security/housing estates and small commercial market. Performing risk assessments to establish customers’ needs and create a logical link between the client’s risks and the available solutions the group can offer to mitigate those. Cost, compile and present proposals to potential clients.

    Liaise with Localized Security Schemes, housing estates and new complexes (domestic and commercial) on providing comprehensive security solutions, i.e.

    • Guarding
    • Electronic security systems alarm installation
    • Monitoring
    • armed response
    • bicycle patrols
    • CCTV
    • access control
    • Electric fencing, etc.

    Qualification & experience:

    • Grade 12
    • Marketing diploma or Degree advantageous
    • Knowledge of the guarding industry and electronic security systems
    • Drivers’ License - Code 8
    • Previous alarm and/or security guarding sales experience with a good track record
    • Knowledge of risk assessment fundamentals

    Job requirements & other attributes:

    • Computer Literate (MS Office, Email, and Internet)
    • Sales Minded
    • Knowledge of the security industry
    • Able to work flexible hours
    • Presentable and of sober habits
    • Excellent communication, presentation, and negotiation skills
    • Attention to detail – Risk assessments
    • Good networking skills

     Sales:

    • Sell bespoke security solutions to both residential and small commercial clients
    • Drive technical revenue through solutions
    • Identify potential new business via leads, planned prospecting, networking and cold calling.
    • Build and maintain relationships with developers of new housing/security estates and commercial complexes and sell our comprehensive range of products
    • Attend LSS/ HOA/ Estate operational meetings.
    • Build relationships with security-related contractors (e.g. fencing, access control)
    • Obtain endorsements from Homeowner Associations for FADT services.
    • Perform site surveys to assess needs, quote preparation and presentation. After-sales site visits.
    • Assess changing customers’ needs/security trends through discussions with customers/developers and project managers.
    • Attend meetings with Head of Sales Dept to report back on leads/self-generated leads/new business opportunities and track of growth as per business plan.
    • Attend sponsored events, networking and community events to promote company image and public relations.
    • Provide feedback on competitors, customer needs and security trends and advise accordingly to the Head of Sales Dept.
    • Growth of new business within the security/housing estate market
    • Maintain pipeline reports
    • Liaise with the groups legal department to produce site specific SLA’s
    • Keep record of all site documentation
    • Drive App Adoption as a product in the scoped solutions
    • Other duties could be assigned as required by the business.

    Risk Assessments:

    • Liaise with operational teams to produce basic site risk assessment / benchmarking documentation / Site Operating Procedures for sites based on the solution
    • Perform site visits with the client to establish risk profiles
    • Produce both basic and comprehensive risk assessment reports for new and existing customers
    • Yearly risk assessments for customers earmarked by internal clients and suggest new solutions, SOP’s or recommendations to the group to improve services
    • Integrate risk assessment findings into presentations to create a logical path to the suggested solution
    • Keep up to date with the latest crime trends
    • Research area crime patterns
    • Keep up to date with changes in technology and advice clients accordingly
    • Advise and assist operations managers with site-specific SOP’s and training requirements for specific sites

    Internal clients:

    • Head of Sales Dept.
    • Special Projects Manager
    • Regional Managers
    • Regional Sales Managers
    • Guarding Regional Manager
    • Guarding Operations department
    • Group Managers
    • Group Executives

     External clients:

    • Suppliers
    • Customers
    • Business Network

    Closing Date 02 June 2023

    go to method of application »

    Solutions Specialist - Cape Town

    Main purpose of job: 

    • Identifying and securing new business, within the security/housing estates and small commercial market. Performing risk assessments to establish customers’ needs and create a logical link between the client’s risks and the available solutions the group can offer to mitigate those. Cost, compile and present proposals to potential clients.

    Liaise with Localized Security Schemes, housing estates and new complexes (domestic and commercial) on providing comprehensive security solutions, i.e.

    • Guarding
    • Electronic security systems alarm installation
    • Monitoring
    • armed response
    • bicycle patrols
    • CCTV
    • access control
    • Electric fencing, etc.

    Qualification & experience:

    • Grade 12
    • Marketing diploma or Degree advantageous
    • Knowledge of the guarding industry and electronic security systems
    • Drivers’ License - Code 8
    • Previous alarm and/or security guarding sales experience with a good track record
    • Knowledge of risk assessment fundamentals

    Job requirements & other attributes:

    • Computer Literate (MS Office, Email, and Internet)
    • Sales Minded
    • Knowledge of the security industry
    • Able to work flexible hours
    • Presentable and of sober habits
    • Excellent communication, presentation, and negotiation skills
    • Attention to detail – Risk assessments
    • Good networking skills

    Sales:

    • Sell bespoke security solutions to both residential and small commercial clients
    • Drive technical revenue through solutions
    • Identify potential new business via leads, planned prospecting, networking and cold calling.
    • Build and maintain relationships with developers of new housing/security estates and commercial complexes and sell our comprehensive range of products
    • Attend LSS/ HOA/ Estate operational meetings.
    • Build relationships with security-related contractors (e.g. fencing, access control)
    • Obtain endorsements from Homeowner Associations for FADT services.
    • Perform site surveys to assess needs, quote preparation and presentation. After-sales site visits.
    • Assess changing customers’ needs/security trends through discussions with customers/developers and project managers.
    • Attend meetings with Head of Sales Dept to report back on leads/self-generated leads/new business opportunities and track of growth as per business plan.
    • Attend sponsored events, networking and community events to promote company image and public relations.
    • Provide feedback on competitors, customer needs and security trends and advise accordingly to the Head of Sales Dept.
    • Growth of new business within the security/housing estate market
    • Maintain pipeline reports
    • Liaise with the groups legal department to produce site specific SLA’s
    • Keep record of all site documentation
    • Drive App Adoption as a product in the scoped solutions
    • Other duties could be assigned as required by the business.

    Risk Assessments:

    • Liaise with operational teams to produce basic site risk assessment / benchmarking documentation / Site Operating Procedures for sites based on the solution
    • Perform site visits with the client to establish risk profiles
    • Produce both basic and comprehensive risk assessment reports for new and existing customers
    • Yearly risk assessments for customers earmarked by internal clients and suggest new solutions, SOP’s or recommendations to the group to improve services
    • Integrate risk assessment findings into presentations to create a logical path to the suggested solution
    • Keep up to date with the latest crime trends
    • Research area crime patterns
    • Keep up to date with changes in technology and advice clients accordingly
    • Advise and assist operations managers with site-specific SOP’s and training requirements for specific sites

    Internal clients:

    • Head of Sales Dept.
    • Special Projects Manager
    • Regional Managers
    • Regional Sales Managers
    • Guarding Regional Manager
    • Guarding Operations department
    • Group Managers
    • Group Executives

    External clients:

    • Suppliers
    • Customers
    • Business Network

    go to method of application »

    Hybrid Small Commercial Sales Consultant - Bloemfontein

    Main purpose of job:

    • Source and sell armed monitoring and armed response agreements to potential new customers
    • Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
    • Achieve and exceed monthly sales targets for new customers and hardware sales

    Qualification & experience:

    • Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
    • Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
    • Matric or equivalent
    • Valid drivers license
    • Own reliable working vehicle
    • PSIRA Grade C - Advantageous 

    Job requirements & other attributes:

    • Self-motivated and energetic
    • Selling skills
    • Good organisational and time management skills
    • Excellent communication (written & verbal), presentation and negotiation skills
    • Computer Literate (MS Office, Email and Internet)
    • Presentable and of sober habits
    • Valid driver’s licence and own reliable vehicle
    • Hunter for new business
    • Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

    Duties:

    • Generate and close self-sourced deals
    • Follow up on all leads received internally and via telesales
    • Sell security solutions to new and existing clients
    • Create solid & long-standing relationships with estate agents, builders, architects etc.
    • Daily, weekly and monthly reporting
    • Motivated to achieve and exceed sale targets
    • Maintain all administrative duties pertaining to sales

    Performance Standards

    • Achieve both targets for revenue sales & for new clients
    • Maintain a high standard of relationship with existing Estate clients
    • Ensure that all leads and quotes are followed up on time

    Competencies (Technical & Behavioural)

    • Drive for results
    • Action oriented
    • Customer focus
    • Perseverance
    • Functional/Technical skills
    • Problem solving
    • Technical Learning
    • Assertive
    • Sense of urgency
    • Adaptable

    Closing Date 31 August 2023

    go to method of application »

    Hybrid Residential Sales Consultant - Klerksdorp

    Main purpose of job:

    • Source and sell armed monitoring and armed response agreements to potential new customers
    • Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
    • Achieve and exceed monthly sales targets for new customers and hardware sales

    Qualification & experience:

    • Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
    • Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
    • Matric or equivalent

    Job requirements & other attributes:

    • Self-motivated and energetic
    • Selling skills
    • Good organisational and time management skills
    • Excellent communication (written & verbal), presentation and negotiation skills
    • Computer Literate (MS Office, Email and Internet)
    • Presentable and of sober habits
    • Valid driver’s licence
    • Own reliable vehicle
    • Hunter for new business
    • Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

    Duties:

    • Generate and close self-sourced deals
    • Follow up on all leads received internally and via telesales
    • Sell security solutions to new and existing clients
    • Create solid & long-standing relationships with estate agents, builders, architects etc.
    • Daily, weekly and monthly reporting
    • Motivated to achieve and exceed sale targets
    • Maintain all administrative duties pertaining to sales

    Performance Standards

    • Achieve both targets for revenue sales & for new clients
    • Maintain a high standard of relationship with existing Estate clients
    • Ensure that all leads and quotes are followed up on time

    Competencies (Technical & Behavioural)

    • Drive for results
    • Action oriented
    • Customer focus
    • Perseverance
    • Functional/Technical skills
    • Problem solving
    • Technical Learning
    • Assertive
    • Sense of urgency
    • Adaptable

    Closing Date 31 August 2023

    go to method of application »

    Hybrid Residential Sales Consultant - Vaal (Vanderbijlpark)

    Main purpose of job:

    • Source and sell armed monitoring and armed response agreements to potential new customers
    • Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
    • Achieve and exceed monthly sales targets for new customers and hardware sales

    Qualification & experience:

    • Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
    • Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
    • Matric or equivalent

    Job requirements & other attributes:

    • Self-motivated and energetic
    • Selling skills
    • Good organisational and time management skills
    • Excellent communication (written & verbal), presentation and negotiation skills
    • Computer Literate (MS Office, Email and Internet)
    • Presentable and of sober habits
    • Valid driver’s licence
    • Own reliable vehicle
    • Hunter for new business
    • Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

    Duties:

    • Generate and close self-sourced deals
    • Follow up on all leads received internally and via telesales
    • Sell security solutions to new and existing clients
    • Create solid & long-standing relationships with estate agents, builders, architects etc.
    • Daily, weekly and monthly reporting
    • Motivated to achieve and exceed sale targets
    • Maintain all administrative duties pertaining to sales

    Performance Standards

    • Achieve both targets for revenue sales & for new clients
    • Maintain a high standard of relationship with existing Estate clients
    • Ensure that all leads and quotes are followed up on time

    Competencies (Technical & Behavioural)

    • Drive for results
    • Action oriented
    • Customer focus
    • Perseverance
    • Functional/Technical skills
    • Problem solving
    • Technical Learning
    • Assertive
    • Sense of urgency
    • Adaptable

    Closing Date 31 August 2023

    go to method of application »

    Hybrid Small Commercial Sales Consultant - Vaal (Vanderbijlpark)

    Main purpose of job:

    • Source and sell armed monitoring and armed response agreements to potential new customers
    • Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
    • Achieve and exceed monthly sales targets for new customers and hardware sales

    Qualification & experience:

    • Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
    • Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
    • Matric or equivalent
    • Valid drivers license
    • Own reliable working vehicle
    • PSIRA Grade C - Advantageous 

    Job requirements & other attributes:

    • Self-motivated and energetic
    • Selling skills
    • Good organisational and time management skills
    • Excellent communication (written & verbal), presentation and negotiation skills
    • Computer Literate (MS Office, Email and Internet)
    • Presentable and of sober habits
    • Valid driver’s licence and own reliable vehicle
    • Hunter for new business
    • Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

    Duties:

    • Generate and close self-sourced deals
    • Follow up on all leads received internally and via telesales
    • Sell security solutions to new and existing clients
    • Create solid & long-standing relationships with estate agents, builders, architects etc.
    • Daily, weekly and monthly reporting
    • Motivated to achieve and exceed sale targets
    • Maintain all administrative duties pertaining to sales

    Performance Standards

    • Achieve both targets for revenue sales & for new clients
    • Maintain a high standard of relationship with existing Estate clients
    • Ensure that all leads and quotes are followed up on time

    Competencies (Technical & Behavioural)

    • Drive for results
    • Action oriented
    • Customer focus
    • Perseverance
    • Functional/Technical skills
    • Problem solving
    • Technical Learning
    • Assertive
    • Sense of urgency
    • Adaptable

    Closing Date 31 August 2023

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    Hybrid Residential Sales Consultant - Witbank

    Main purpose of job:

    • Source and sell armed monitoring and armed response agreements to potential new customers
    • Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
    • Achieve and exceed monthly sales targets for new customers and hardware sales

    Qualification & experience:

    • Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
    • Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
    • Matric or equivalent

    Job requirements & other attributes:

    • Self-motivated and energetic
    • Selling skills
    • Good organisational and time management skills
    • Excellent communication (written & verbal), presentation and negotiation skills
    • Computer Literate (MS Office, Email and Internet)
    • Presentable and of sober habits
    • Valid driver’s licence
    • Own reliable vehicle
    • Hunter for new business
    • Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

    Duties:

    • Generate and close self-sourced deals
    • Follow up on all leads received internally and via telesales
    • Sell security solutions to new and existing clients
    • Create solid & long-standing relationships with estate agents, builders, architects etc.
    • Daily, weekly and monthly reporting
    • Motivated to achieve and exceed sale targets
    • Maintain all administrative duties pertaining to sales

    Performance Standards

    • Achieve both targets for revenue sales & for new clients
    • Maintain a high standard of relationship with existing Estate clients
    • Ensure that all leads and quotes are followed up on time

    Competencies (Technical & Behavioural)

    • Drive for results
    • Action oriented
    • Customer focus
    • Perseverance
    • Functional/Technical skills
    • Problem solving
    • Technical Learning
    • Assertive
    • Sense of urgency
    • Adaptable

    Closing Date 31 August 2023

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    Hybrid Small Commercial Sales Consultant - Witbank

    Main purpose of job:

    • Source and sell armed monitoring and armed response agreements to potential new customers
    • Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
    • Achieve and exceed monthly sales targets for new customers and hardware sales

    Qualification & experience:

    • Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
    • Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
    • Matric or equivalent
    • Valid drivers license
    • Own reliable working vehicle
    • PSIRA Grade C - Advantageous 

    Job requirements & other attributes:

    • Self-motivated and energetic
    • Selling skills
    • Good organisational and time management skills
    • Excellent communication (written & verbal), presentation and negotiation skills
    • Computer Literate (MS Office, Email and Internet)
    • Presentable and of sober habits
    • Valid driver’s licence and own reliable vehicle
    • Hunter for new business
    • Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

    Duties:

    • Generate and close self-sourced deals
    • Follow up on all leads received internally and via telesales
    • Sell security solutions to new and existing clients
    • Create solid & long-standing relationships with estate agents, builders, architects etc.
    • Daily, weekly and monthly reporting
    • Motivated to achieve and exceed sale targets
    • Maintain all administrative duties pertaining to sales

    Performance Standards

    • Achieve both targets for revenue sales & for new clients
    • Maintain a high standard of relationship with existing Estate clients
    • Ensure that all leads and quotes are followed up on time

    Competencies (Technical & Behavioural)

    • Drive for results
    • Action oriented
    • Customer focus
    • Perseverance
    • Functional/Technical skills
    • Problem solving
    • Technical Learning
    • Assertive
    • Sense of urgency
    • Adaptable

    Closing Date 31 August 2023

    go to method of application »

    Hybrid Small Commercial Sales Consultant - Limpopo (Lephalale)

    Main purpose of job:

    • Source and sell armed monitoring and armed response agreements to potential new customers
    • Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
    • Achieve and exceed monthly sales targets for new customers and hardware sales

    Qualification & experience:

    • Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
    • Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
    • Matric or equivalent
    • Valid drivers license
    • Own reliable working vehicle
    • PSIRA Grade C - Advantageous 

    Job requirements & other attributes:

    • Self-motivated and energetic
    • Selling skills
    • Good organisational and time management skills
    • Excellent communication (written & verbal), presentation and negotiation skills
    • Computer Literate (MS Office, Email and Internet)
    • Presentable and of sober habits
    • Valid driver’s licence and own reliable vehicle
    • Hunter for new business
    • Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

    Duties:

    • Generate and close self-sourced deals
    • Follow up on all leads received internally and via telesales
    • Sell security solutions to new and existing clients
    • Create solid & long-standing relationships with estate agents, builders, architects etc.
    • Daily, weekly and monthly reporting
    • Motivated to achieve and exceed sale targets
    • Maintain all administrative duties pertaining to sales

    Performance Standards

    • Achieve both targets for revenue sales & for new clients
    • Maintain a high standard of relationship with existing Estate clients
    • Ensure that all leads and quotes are followed up on time

    Competencies (Technical & Behavioural)

    • Drive for results
    • Action oriented
    • Customer focus
    • Perseverance
    • Functional/Technical skills
    • Problem solving
    • Technical Learning
    • Assertive
    • Sense of urgency
    • Adaptable

    Closing Date 31 August 2023

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    Direct Sales Consultant - Pretoria

    MAIN PURPOSE OF JOB:

    • To drive the sales to achieve the required rented and new client targets.

    QUALIFICATION & EXPERIENCE:

    • Matric
    • Direct Sales experience - 2 years (field)
    • Drivers license
    • Training experience advantageous

    DUTIES

    • Cold calling for rented and new clients (Self and Team)
    • Achieve revenue sales target (self and team)
    • Networking for leads
    • Planning and implementing of Expo’s and shopping centre displays
    • Planning and implementing area-specific drives
    • Drive the team to achieve rented and new client targets
    • Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available
    • Work closely with the staff members to identify and solve queries
    • Staff Wellbeing

    Closing Date 31 August 2023

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    Direct Sales Consultant - Johannesburg

    MAIN PURPOSE OF JOB:

    • To drive the sales to achieve the required rented and new client targets.

    QUALIFICATION & EXPERIENCE:

    • Matric
    • Direct Sales experience - 2 years (field)
    • Drivers license
    • Training experience advantageous

    DUTIES

    • Cold calling for rented and new clients (Self and Team)
    • Achieve revenue sales target (self and team)
    • Networking for leads
    • Planning and implementing of Expo’s and shopping centre displays
    • Planning and implementing area-specific drives
    • Drive the team to achieve rented and new client targets
    • Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available
    • Work closely with the staff members to identify and solve queries
    • Staff Wellbeing

    Closing Date 31 August 2023

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    Reconnection Alarm Sales Consultant - Pretoria

    MAIN PURPOSE OF JOB:

    • To effectively quote and sign up potential clients requiring the services of ADT Security. Incumbent’s main focus is to sign up reconnections (clients that move out of an existing ADT premises, signing up the new owner).

    QUALIFICATION & EXPERIENCE:

    • Matric
    • PSIRA Grade C
    • 5 year’s sales experience
    • Knowledge of a broader spectrum of alarm system.

    JOB REQUIREMENTS & OTHER ATTRIBUTES:

    • Computer Literate (MS Office, advanced Excel, PowerPoint)
    • Listener experience (advantageous)
    • Valid driver’s licence (advantageous)
    • Own Reliable car (advantageous)
    • Ability to handle conflict and work under pressure.
    • High energy levels

    ADMINISTRATION

    • All paperwork scheduled for installation the following day must be in by 12h00 with Contracts Centre, for processing. 
    • Contracts Centre to have paperwork to at CIS by 12h00 and in stores by 13h00.  The only exception will be for the consultant to “walk” the paperwork personally
    • Accurate submission of reports \ research information to department heads or hub leaders when required
    • Timeous submission of cell phone statements and commission sheets.

    HANDLING OF LEADS

    • Appointments will be booked between 08h00 to 17h00 – one and a half hours apart, or as discussed with co-ordinators.  Leads received today will be booked for tomorrow; there will be the exception for urgent calls.
    • Add-on (additional equipment or upgrading of existing equipment) – client account number to be recorded for outstanding monies check.
    • Link-up (existing alarm system, maybe with another company or new client moving into premises that has a system) – Ex-response Company name to be recorded.
    • Alarm only (no radio link-up - only alarm equipment).
    • Full alarm (complete new alarm with radio link-up).
    • Panic Alarm (panic system with radio link-up) to Department Heads coded list for closing ratio’s etc.  List to include consultant’s name and number of appointments.

    SELLING

    • Handling all the ADT clients that relocate / move
    • Responsible to sign up the new tenant/owner of the existing ADT property and show the client how to operate the alarm system (Handover)
    • Test the system from the property while he/she is at the appointment
    • In the event of an existing client relocating, Sales Consultant to sign him up at the new premises
    • Possess the skills to do a link-up and an installation quotation.
    • To quote, design alarm systems and advise client of security needs
    • Payments for installation remains the consultant responsibility, remember you will only receive installation commission once payment has been received in full
    • Technical liaison regarding installation booking – follow up

    AFTER SALES SERVICE

    • Should the client request a service call from you please ensure that this is handed over to technical department
    • Liaison with technical to ensure that installation has been completed in full
    • Courtesy calls to clients for installation follow up and referral business.

    GENERAL

    • Assisting as and when required with street promotions
    • Attending meetings, training, conferences and workshops when required.

    Closing Date 31 August 2023

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    Residential Alarm Sales Consultant -Bryanston

    QUALIFICATION & EXPERIENCE:

    • Matric
    • 5 years’ sales experience
    • Drivers licence
    • Reliable car

    JOB REQUIREMENTS & OTHER ATTRIBUTES:

    • Computer Literate (MS Office, advanced Excel, PowerPoint)
    • Listener experience advantageous
    • All paperwork scheduled for installation the following day must be in by 12h00 with Contracts Centre, for processing. Contracts Centre to have paperwork to at CIS by 12h00 and in stores by 13h00
    • Accurate submission of reports \ research information to department heads or hub leaders when required
    • Timeous submission of cell phone statements and commission sheets.
    • Book appointments between 08h00 to 17h00 – one and a half hours apart, or as discussed with co-ordinators
    • Add-on (additional equipment or upgrading of existing equipment) – client account number to be recorded for outstanding monies check
    • Link-up (existing alarm system, maybe with another company or new client moving into premises that has a system) – Ex-response Company name to be recorded
    • Alarm only (no radio link-up - only alarm equipment)
    • Full alarm (completely new alarm with radio link-up)
    • Panic Alarm (panic system with radio link-up)
    • Co-ordinator to telephone consultant with appointment details. Should the consultant be unavailable – a voice message will be left.  Co-ordinator to confirm lead receipt with rep
    • Co-ordinator to fax appointment sheet to relevant Hub 16h00 daily.
    • Consultants will phone co-ordinators on an hourly basis to advise of their own booked appointments and to receive their new appointment details. Consultants to also advise co-ordinators to times they will be unavailable to do appointments.  This will eliminate double bookings.
    • Consultant visits client and quotes at the appointed time

    PERFORMANCE STANDARDS

    • To ensure that all contracts and quotations are completed accurately and in full, where necessary drawings and or technical addendum’s to be attached.
    • Ensure timeous submission of all paperwork.
    • Ensure that all stats maintained are accurate
    • Ensure all feedback on direct leads is accurate

    Closing Date 31 August 2023

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    Technical Assistant Ladysmith

    Introduction

    • The successful incumbent will be assisting the Installation Technician with installation, maintenance and upgrading security systems as per company guidelines.

    Minimum Qualifications and Experience:

    • Matric or relevant qualification
    • 1-2 yrs. relevant experience
    • Valid PSIRA – Grade C
    • Valid Drivers License

    Main Duties:

    • Adhere to installation instructions received by the Technician
    • Assist in maintaining equipment, cabling and tools in a neat and orderly manner
    • Assist in all aspects of installations/servicing/ repairs in accordance with the guidelines
    • Ensure the disciplinary code is adhered to at all times
    • Uphold Standing Operating Procedures
    • Maintain agreed on targets
    • Maintain performance targets
    • Uphold a high standard of service excellence
    • Maintain compliance - Occupational Health and Safety Act
    • Ensure SOX compliance

    go to method of application »

    Service Technician-Durban North

    Main purpose of job:

    • Service and maintain alarm systems for domestic, commercial and industrial sectors.      

    Qualification & experience:

    • Matric Or Equivalent
    • Minimum 5 years’ experience as an alarm technician
    • Previous programming, wiring, installations and fault finding experience

    Job requirements & other attributes:

    • Valid driver’s license essential
    • Must be PSIRA registered (Grade E)
    • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
    • Knowledge of CCTV, Intercom systems and access control
    • Able to work standby as per duty sheet

    Duties:

    Technical:

    • Conduct service calls / maintenance and repairs of alarms
    • Program alarm panels
    • Complete handovers and quotations
    • Complete invoices and job cards after every service call
    • Complete links up for new clients
    • Re-programme alarm systems when the current alarm was part of a takeover
    • Complete small installations as and when required

    Admin:

    • Complete daily drive sheets
    • Complete job reports and technical invoices
    • Quote clients on upgrades
    • Conduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager)
    • Complete a stock control check
    • Keep the company vehicle clean and tidy

    Performance standards:

    Technical:

    • Ensure that scheduled service call are attended or rescheduled accordingly
    • Ensure that alarm panels are programmed with prescribed standards
    • Ensure that documents are completed timeously and within prescribed standards
    • Ensure that the alarm is programmed to ADT standards
    • Ensure that all installations are completed to ADT standards

     Admin:

    • Ensure that drive sheets are completed accurately
    • Ensure that job reports and technical invoices are completed accurately and timeously
    • Ensure that quotes are completed accurately
    • Ensure that inspection checks are completed on a weekly basis
    • Ensure that all stock is available at all times and missing stock is reported immediately to FLM
    • Ensure that the company vehicle is clean at all times

    go to method of application »

    Service Technician- Richardsbay

    Main purpose of job:

    • Service and maintain alarm systems for domestic, commercial and industrial sectors.         

    Qualification & experience:

    • Matric Or Equivalent
    • Minimum 5 years’ experience as an alarm technician
    • Previous programming, wiring, installations and fault finding experience

    Job requirements & other attributes:

    • Valid driver’s license essential
    • Must be PSIRA registered (Grade E)
    • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
    • Knowledge of CCTV, Intercom systems and access control
    • Able to work standby as per duty sheet

    Duties:

    Technical:

    • Conduct service calls / maintenance and repairs of alarms
    • Program alarm panels
    • Complete handovers and quotations
    • Complete invoices and job cards after every service call
    • Complete links up for new clients
    • Re-programme alarm systems when the current alarm was part of a takeover
    • Complete small installations as and when required

    Admin:

    • Complete daily drive sheets
    • Complete job reports and technical invoices
    • Quote clients on upgrades
    • Conduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager)
    • Complete a stock control check
    • Keep the company vehicle clean and tidy

    Performance standards:

    Technical:

    • Ensure that scheduled service call are attended or rescheduled accordingly
    • Ensure that alarm panels are programmed with prescribed standards
    • Ensure that documents are completed timeously and within prescribed standards
    • Ensure that the alarm is programmed to ADT standards
    • Ensure that all installations are completed to ADT standards

     Admin:

    • Ensure that drive sheets are completed accurately
    • Ensure that job reports and technical invoices are completed accurately and timeously
    • Ensure that quotes are completed accurately
    • Ensure that inspection checks are completed on a weekly basis
    • Ensure that all stock is available at all times and missing stock is reported immediately to FLM
    • Ensure that the company vehicle is clean at all times

    go to method of application »

    Lead/Senior Firefighter

    • The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.  

    Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

    • Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
    • Responding to incidents involving hazardous substances
    • Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
    • Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
    • Operating a range of equipment to control, manage and extinguish fires
    • Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
    • Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
    • Participate in training drills, simulation exercises and physical fitness training as directed
    • To train all relevant employees on the theory and practice necessary to fight fires
    • Advise on preventative and corrective actions
    • Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
    • Perform basic level maintenance on equipment to ensure operational readiness
    • Checking, cleaning, testing and maintaining vehicles and equipment
    • Complete computerised occurrence log in order to maintain proper records of daily occurrences
    • Conducting health and safety inspections in order to maintain a safe work environment in the workplace
    • Completing of pro forma documentation
    • Participating in Departmental Health and Safety Committee meetings
    • Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
    • Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
    • Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
    • Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
    • Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
    • Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
    • Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
    • Undertaking supervisory and line functional personnel related functions

    Qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 – 3 years related experience are essential
    • Valid code C1 drivers license with PrDP
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication and customer liaison skills are required.
    • Hazmat experience and knowledge essential
    • EMT certification
    • First Aid levels 1 to 3

    Core Competencies:

    • Strong communication skills, both verbal and written
    • Sound understanding of the Hazmat guidelines
    • Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
    • Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

    Closing Date 20 June 2023

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    Receptionist - Witbank

    Receptionist:

    • Delegating walk in/phone in clients to correct department
    • Switchboard
    • Receiving calls and transferring to the correct person
    • Taking message is staff not available to take call
    • Correspondence
    • Receiving incoming faxes – giving through to the correct person
    • Purchasing
    • Ordering stationery from HO, i.e. contract book etc
    • Stationery requisitions i.e. pens, paper etc locally
    • General grocery requisitions i.e. coffee, tea, sugar and milk

    Any other purchases as requested from time to time:

    • Obtaining quotation from supplier
    • Creating/requesting requisition
    • Obtaining PO from Procurement (HO)
    • Placing order with the supplier
    • Combine supplier invoice and PO after receiving and checking the goods
    • Handing over to person receipting in the branch (Supervisor)

    Filing:

    • Preparing the individual file
    • Placing the relevant documentation in the file
    • File alphabetically according to the Debtor Code

    Finance:

    • Banking
    • Daily banking
    • Posting the banking on the Q-Drive

    Other:

    • Adhoc responsibilities

    Sales:

    • Receiving leads (phone calls/walk in clients)
    • Completing paperwork regarding leads (manual method)
    • Capturing leads on Listener (same day)
    • Capturing leads on Rep/Consultant individual pages – Q-drive
    • Capturing leads on Sales Managers page – Q-drive
    • Communicating lead-info to sales consultants via Listener / 1 SMS and 2 E-mail
    • Drawing previous days leads from Listener / dividing between consultants and following normal lead process
    • Daily reporting – Sales Activity Report at 16h00 to all the relevant staff
    • Wednesday morning – send reminders to all consultants to update feedback on their individual pages on Q-drive
    • Thursday mornings – action consultant instructions on Listener (i.e. close leads etc)
    • Tuesday and Friday mornings – update self-generated leads
    • Assisting with Telesales 

    Client queries:

    • Assisting walk-in clients with queries and liaising with HO (Sales)

    Closing Date 29 May 2023

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    Driver - Cape Town

    Office Driver Duties & Responsibilities

    • Perform daily inspections on all assigned vehicles, at the beginning of each shift.
    • Ensure that all cars are properly cleaned and maintained and that any need for repairs is outlined and reported.
    • Obtain orders for transporting people (staff members) or things to different locations and ensure that they are carried out correctly.
    • Assist passengers in embarking and disembarking to and from the vehicle, ensuring their safety and wellbeing.
    • Receive items and documents for transport and ensure that they are safely transported to their destinations.
    • Use standard maps or the GPS to map safe routes to destinations, ensuring that timelines are met.
    • Safely drive assigned office vehicles by following set rules and regulations.
    • Transport people to their destinations, or handle office pick-up duties, and deliver parcels and documents.
    • Maintain contact with the dispatch team or team member to ensure that he or she is made aware of delivery or transport situation.
    • Perform both preventative and regular maintenance on assigned vehicles and ensure that proper detailing is performed.
    • Preform other driving duties as required by the business 

    Office Driver Educational Requirements

    • Matric
    • Valid Driver’s License
    • PDP (Professional Driving Permit)

    Closing Date: 25 May 2023

    Method of Application

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