Job Opportunities at Genesis Analytics

ROLE DESCRIPTION:

• The Learning and Development Manager will be responsible for designing, implementing, and managing the organization's learning and development programs. They will work closely with internal stakeholders to identify training needs and develop solutions to improve the skills and knowledge of employees at all levels and to enhance organisational learning and capabilities. The Learning and Development Manager will also be responsible for setting the strategy for the L&D program, evaluating the effectiveness of training programs and making recommendations for continuous improvement.

Requirements

KEY REQUIREMENTS & ROLE RESPONSIBILITIES:

• Develop and implement learning and development programs that align with the organization's strategic objectives and priorities, thereby promoting the company’s culture and values.
• Identify and assess training needs through consultation with internal stakeholders, including Partners and senior leadership, fostering inter-practice communication and cooperation.
• Design and administer skills gap assessments with employees to create individualized training plans needed to strengthen their existing skills or learn new ones.
• Design and develop training materials, including presentations, handouts, e-learning modules, and job aids.
• Deliver training sessions and workshops to employees at all levels of the organization, using a variety of methods, including classroom, online, and on-the-job training.
• Collaborate with subject matter experts and external vendors to source and deliver specialized training programs, as needed.
• Evaluate the effectiveness of training programs, using a variety of metrics, and make recommendations for continuous improvement.
• Provide regular reports to senior management on learning impact in the organisation.
• Improve and lead Genesis’ mentorship program.
• Develop and manage a training portal and Learning Management System (LMS), including course creation and maintenance, user management, and reporting.
• Develop and manage the learning and development budget, ensuring that programs are delivered within budgetary constraints.
• Develop and manage Genesis’ alumni platforms and online community of practice; monitoring community access and behaviours, as well as encouraging the sharing of content, questions, and connections amongst its members.
• Keep up-to-date with industry trends and best practices in learning and development.

EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES:

• Strong academic background – postgraduate degree as a minimum in Education, Instructional Design, or Learning & Organizational Development, or in related field.
• Minimum of 5 to 10 relevant years of progressive experience in human resource management, learning, training or related areas, with a focus on learning and development.
• Professional services firm experience would be preferred
• Strong familiarity with designing, developing and implementing learning and development materials, both digital and offline.
• Outstanding interpersonal skills to build cross-functional relationships, superb partnering and teaming skills, and ability to influence others.
• Strong research, analytical and lateral thought processes, as well as sound problem solving and judgement skills.
• Excellent English communication and writing skills, as well as facilitation and presentation skills to deliver in-house trainings and drive results through learning.
• Tech-savvy and proficient in MS Office applications, Learning Management Systems (LMS), and other on-demand, online meeting, web conferencing, and video conferencing applications that can facilitate communication and learning.
• Experience in evaluating the effectiveness of training programs, using a variety of metrics.
• Proactive self-starter who can be assertive, with excellent attention to detail.
• Strong planning and organisational skills, with the ability to prioritise and manage multiple, complex projects simultaneously in a fast-paced environment.
• Ability to work under pressure to tight deadlines.
• Perseverance and resilience.
• Professional, ethical and confidential approach to dealing with sensitive information – a high degree of confidentiality

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Purpose of the role within Genesis:

• Genesis is looking for a mature, proactive, and energetic Business Development Manager with strong proposal management, compliance, and account management skills to join the Business Development Unit.
• The right individual has a strong understanding of the international development industry with previous experience working with donors, foundations, government agencies as well as some private sector organisations both in Africa and globally.
• The Business Development Manager will mentor and upskill the team, and support in improving Genesis’ BD systems.

Duties:

Pipeline management

• Lead on identifying the most strategic opportunities, reviewing major clients forecasts,  and support building a healthy pipeline for major clients. 
• Support the practices to track and prepare for bidding, including leading on prepositioning activities.

Proposal Management 

• Lead large and complex proposals: development of bid plans, management of bid teams; leading on capture planning; mapping and selecting consortium partners; project staffing; and proposal writing with varied donors and private sector clients, e.g USAID, FCDO, Gates Foundation, CDC, etc
• Lead on the most complex compliance and administrative requirements for clients’ proposals, ideally including US Government and SA Government.
• Champion appropriate proposal development processes, and support the business to refine and improve the proposal management function. 
• Introduce and enforce appropriate knowledge management systems to ensure that previous knowledge (e.g. proposals, resources, analysis, etc.) can be easily found in order to maximise efficiency when responding to opportunities.     

BDU coordination, team management & mentoring    

• Support the Head of BD to design, develop, maintain and enforce BD processes and procedures at company level.
• Work closely with the Compliance & Commercial team to ensure the BDU operates at its highest standards, in full compliance with rules and regulations.
• Lead on introducing standards and best practices within the BDU members. Train and mentor BDU team members outside and inside the proposal management cycle, including leading learning sessions. 
• Take on the line management responsibilities of some team members, especially with the team growing.
• Work closely with the BD Coordinator to maintain the big picture of the company pipeline, lead on team utilisation and requests of support management. 

Market and Industry strategy

• Inform Genesis’ strategic position and marketing investments for new business development.
• Use analysis of client investment strategies, annual funding trends and policy developments to inform Genesis long-term strategy on new business.

Relationship Management      

• Work with Genesis’ practices to develop internal strategies for client prioritisation, key account management and to position Genesis to become a recognised player for new opportunities.
• Cultivate and maintain relationships with Genesis main clients and strategic partner organisations.
• Lead and facilitate Genesis internal working groups working with specific clients, examples include USAID, AfDB, UN agencies, etc

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Requirements

The central objective of this role is to ensure staff can access and use the information they need to do their best work. This will be achieved by ensuring that: 

• The data infrastructure is established and runs effectively.
• There are processes and tools to build, share and develop knowledge.
• Our systems fit the purpose.

This position must be able to understand both the technical points of data management, as well as the business drivers and needs regarding data.

Ownership and curation of a resource site to ensure staff can access to knowledge (35%)

• Knowledge needs a home - and Genesis has already built a resource site that contains useful information. This role will develop the resource centre further to become a one-stop-shop for most of the resources that any employee may need. The role is responsible for building a culture of data sharing supporting Genesis staff to actually engage with the available information, extract it, add to it, and build upon it. Tasks include but not limited to:
• Manage the homepage of the Resource site by collecting key communications and announcements on a daily weekly basis (with support from dedicated staff members).  
• Establish and manage a plan with the various Genesis teams to ensure the content of their respective pages remains up-to-date and useful. 
• Develop and maintain ad-hoc spaces to ensure staff gets access to key knowledge products e.g. induction materials.
• Direct / support the development of “how to” guides that contain information on how to complete certain tasks easily.
• Act as "Knowledge Navigator" for practices: knowing where certain knowledge is located and connecting staff with that specific knowledge to those who need it. Allocate Champions where appropriate.
• Provide ideas and suggestions on how to build and support an interactive knowledge sharing mechanism (within our existing platforms).
• Provide analytics on web traffic to our centre, e.g. taking stock of whether training initiatives are attended & user engagement.

Skills level: entry to mid-level

Time: 3 hours a day 

Establish and supervise a data gathering & data management process (upfront investment then 25%)

• An immediate task for the role consists to establish the data architecture i.e. how the data will be acquired, stored, consumed, integrated and managed by different data entities and IT systems. This includes an initial map of the current data needs, the establishment of data acquisition processes, as well as setting up the protocols for data management. For example, tasks under this workstream include: 
• Improve filing and folder management, establishing a cross-firm protocol;
• Identify key data collection moments e.g. project start up and close-down, and ensure the teams are able to collect and store information correctly and in-time.
• Work with the various teams to ensure quality of information.
• For some type of data, ensure to have systems in place to close the feedback loop.
• Support certain reporting requirements.

Skills: advanced

Time: upfront investment (key priority) e.g. 80 hours; weekly checks / approx. 

Lead on systems improvement (25%)

• Systems deployments: we always strive to adopt and deploy softwares that would streamline our processes and improve efficiency. The role is responsible for the identification and the deployment of those. This includes support for the roll-out and uptake of some of our pre-existing softwares (e.g. DocuSign) through training and ongoing troubleshooting support.
• Technologies and automations: for some parts of the business there is a strong need to automate certain types of tasks e.g. generate credentials, templates for proposals and reports, self-populate report sections,  etc. The role is responsible for making suggestions on how to automate some of our processes as well as taking responsibility over some of our current automations. This entitles sourcing and managing external developers. 

Skills: mid-level

Time: 4 hours a week

Special projects (5%)

• As Genesis Analytics grows, it will have a need to complete ad-hoc specialist projects in order to put in place required systems for efficiency. 
• For example, Genesis is in the process of setting up a new Unit that will need to set up and maintain a dedicated Management Information System specifically for the unit. The role is expected to lead on the design; support the resourcing of needed skills; and overall system supervision

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ROLE DESCRIPTION:

• The Business Integrity and Compliance Officer will be responsible for ensuring the organisation complies with all relevant country laws and regulations, as well as clients’ reporting requirements and ethical standards. The Officer will work closely with other departments to ensure the organisation's operations are conducted with integrity and compliance.

Requirements

KEY REQUIREMENTS & ROLE RESPONSIBILITIES:

• Develop and keep updated Genesis’ policies and procedures.
• Liasing with the Learning and Development Manager, deliver compliance training programmes for employees, ensuring they understand their obligations and the consequences of non-compliance. Training includes: safeguarding, whistleblowing, managing conflict of interest, among others.
• Maintain up-to-date knowledge of regulatory requirements and changes in the industry, ensuring the organisation's compliance programs are relevant and effective. Proactively identify potential areas of risk and develop solutions to mitigate those risks.
• Lead on the adoption of international standards e.g. ISO 140001, ISO 21500, etc. as needed.
• Be responsible for Genesis’ international reporting on sustainability and transparency e.g. UN Global Compact, IATA, etc.
• Establish and implement a due diligence approach for managing Genesis’ supply chain.
• Play a leading role in responding to clients’ compliance requirements, including registering on key client’s portals and providing the required information.
• Liasing with the relevant office manager, be responsible for Genesis’ in-country registrations, ensuring that records remain updated and active.
• Ensure Genesis’ travel, security and duty or care procedures are up to date, and act as a focal point for the relevant external providers
• Act as liaison with external lawyers as necessary to ensure all our  systems, processes and supplier contracts are up to date. This also includes reviewing contracts and negotiating on relevant terms and conditions.

 EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES: 

• Bachelor's degree in Business Administration or Law
• At least 5 years of experience in legal & compliance, or related fields.
• Ideally, an understanding of the donors’ (e.g. USAID, UN, FCDO) operating environment.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently while interacting with several teams
• High level of integrity and ethical standards.
• Attention to detail and ability to multitask.
• Experience with risk assessment and management.

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What you will do

You will work with Genesis colleagues to acquire, lead and deliver consulting projects to help our clients to grow the opportunity for global business services delivered in Africa. You will do this by helping our clients to identify specific opportunities for international BPO and digital outsourcing operators to invest in Africa, or for African operators to break into the export market. You will oversee rigorous problem solving, strategy and intervention design, and implementation support projects by leveraging Genesis’ problem solving and project management toolkit, collaborating with C0DE colleagues and building networks of partners. The intended result of this is that growing African populations will have better access to income-generating work through global business services. In each project, you will:

• Ensure service excellent and delivery;
• Manage interactions and negotiations with clients;
• Performance manage the team and team members;
• Ensure project profitability and efficiency;
• Assess and structure the problem to be solved, and approach to the analysis of data and information, testing and refining hypotheses, and drafting and communicating conclusions and recommendations to the client.

In some cases, you will travel to do this, usually with colleagues.

You will also lead work in:

• Business development for our global business services offering, including responsibility for developing new client relationships and leading proposals;
• Identifying new approaches to job creation through global business services and incorporating these into our project work, as well as thought leadership articles, conference presentations, or innovative products for clients.
• Practice organisation, including working on practice strategy, business systems, recruiting, nurturing and managing consultants, and building and leading new specialisms in digital economy development.

You will also make a contribution to wider firm strategy and organisation.

We offer you a steep learning curve while providing an opportunity to make a difference. We will invest in your professional development. We offer meaningful work with professional, talented and supportive teams; mentoring and regular feedback from partners; structured training and coaching programmes; and a career ladder. You will learn:

• How to structure and solve problems in a rigorous and collaborative way that actually leads to realising value.
• How to work effectively in diverse, lean, agile and professional teams.
• How to communicate effectively with colleagues and clients.
• About your own work and leadership styles and preferences.
• Specialist technical skills in global business services.

We hire managers with the expectation that they can become partners at Genesis. Genesis offers a highly rewarding, challenging and flexible career. Working with your mentor, we encourage you to explore living and working in different locations, and deepening and complementing your specialised skills and knowledge in global business services.

Requirements

We are looking for a dynamic individual with a consulting background who is passionate about the opportunity for BPO and digital outsourcing to deliver jobs at scale in Africa to join our Centre of Digital Excellence team.

KEY REQUIREMENTS

• The successful candidate must have a background in consulting with an understanding of how to scope, execute and manage consulting assignments. This includes business development for winning consulting assignments, managing the activities and outputs of junior team members, and engaging with clients. 
• The ideal candidate will have experience in the business process outsourcing (BPO) and IT-enabled services sector. They will also have experience in the enablers required for the sector to generate jobs by capturing a great share of the global demand for outsourced services (such as investment promotion and facilitation, government incentives, impact sourcing, IT and physical infrastructure, etc.).  
• The ideal candidate will be located in one of Genesis’ offices - Nairobi,  Johannesburg, Lagos, Abidjan or London - but must be willing to occasionally travel for assignments and spend some time at the Genesis head office in Johannesburg. 

EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES:

• 4-6 years of experience essential
• At least 4 years of consulting experience
• At least two years of experience in global business services sectors
• Experience with business development - identifying consulting opportunities, building relationships with client organisations, leading proposal formulation and contracting
• Experience working with international BPO and digital outsourcing operators, African governments and international development organisations beneficial
• Master’s degree in Economics, Law, Development, Public Policy or a related discipline
• Ability to travel
• Excellent project and people management abilities
• Strong problem solver and critical thinker
• Excellent written and verbal communication skills
• Ability to lead and manage small teams

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What you will do

You will work with Genesis colleagues to acquire, lead and deliver consulting projects to help our clients unlock and realise digital economy opportunities. You will do this by helping our clients to identify compelling tech-enabled opportunities to achieve their development objectives, scope the requirements for these opportunities to scale inclusively, design implementation plans to realise the opportunities, and assist with implementation support. You will oversee rigorous problem solving, strategy and programme design, and implementation support projects by leveraging Genesis’ problem solving and project management toolkit, collaborating with C0DE colleagues and building networks of partners. The intended result of this is that growing African populations will have better access to income-generating work and services through the smart application of digital technology. In each project, you will:

• Ensure service excellent and delivery;
• Manage interactions and negotiations with clients;
• Performance manage the team and team members;
• Ensure project profitability and efficiency;
• Assess and structure the problem to be solved, and approach to the analysis of data and information, testing and refining hypotheses, and drafting and communicating conclusions and recommendations to the client.

In some cases, you will travel to do this, usually with colleagues.

You will also lead work in:

• Business development in digital economy development, including responsibility for developing new client relationships and leading proposals;
• Identifying new approaches to digital economy development and incorporating these into our project work, as well as thought leadership articles, conference presentations, or innovative products for clients.
• Practice organisation, including working on practice strategy, business systems, recruiting, nurturing and managing consultants, and building and leading new specialisms in digital economy development.

You will also make a contribution to wider firm strategy and organisation.

We offer you a steep learning curve while providing an opportunity to make a difference. We will invest in your professional development. We offer meaningful work with professional, talented and supportive teams; mentoring and regular feedback from partners; structured training and coaching programmes; and a career ladder. You will learn:

• How to structure and solve problems in a rigorous and collaborative way that actually leads to realising value.
• How to work effectively in diverse, lean, agile and professional teams.
• How to communicate effectively with colleagues and clients.
• About your own work and leadership styles and preferences.
• Specialist technical skills in digital economy development.

We hire managers with the expectation that they can become partners at Genesis. Genesis offers a highly rewarding, challenging and flexible career. Working with your mentor, we encourage you to explore living and working in different locations, and deepening and complementing your specialised skills and knowledge in digital economy development.

Requirements

We are looking for a dynamic individual with a consulting background who is passionate about digital economy opportunities to join our Centre of Digital Excellence team.

KEY REQUIREMENTS:

• The successful candidate must have a background in consulting with an understanding of how to scope, execute and manage consulting assignments. This includes business development for winning consulting assignments, managing the activities and outputs of junior team members, and engaging with clients.
• The ideal candidate will have experience in digital economy opportunities, particularly those relating to digital work opportunities (including formal work opportunities in tech, gig economy opportunities across a variety of skill levels, IT-enabled services, and digital applications supporting SMMEs in sectors like agriculture and tourism) or digital service delivery (digital health, digital education or digital social services). They will also have experience in the enablers required for these opportunities to be scaled inclusively (tech policy and regulation, digital skills development, digital infrastructure and inclusion, innovative business models, etc.). 
• The ideal candidate will be located in one of Genesis’ offices - Nairobi,  Johannesburg, Lagos, Abidjan or London - but must be willing to occasionally travel for assignments and spend some time at the Genesis head office in Johannesburg. 

EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES:

• 4-6 years of experience essential
• At least 4 years of consulting experience
• At least two years of experience in digital economy opportunities
• Experience with business development - identifying consulting opportunities, building relationships with client organisations, leading proposal formulation and contracting
• Experience working with African governments and international development organisations beneficial
• Master’s degree in Economics, Law, Development, Public Policy or a related discipline
• Ability to travel
• Excellent project and people management abilities
• Strong problem solver and critical thinker
• Excellent written and verbal communication skills
• Ability to lead and manage small teams

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Role Description:

The position is at the senior level as a Principal (8 to 10 years of experience).

• You will be responsible for crafting strategic guidance and insights for private sector and global foundation clients on a range of public policy issues, including political economy analysis, policy and regulatory advisory, stakeholder mapping, scenario analysis, value-at-stake analysis, political intelligence and monitoring, advocacy strategy, and engagement solutions. 
• You will work as a Project Manager or Project Director on a variety of projects to identify opportunities and challenges associated with public policy issues, undertake research, garner political insights, develop and implement effective strategy responses, and create advocacy and engagement plans.
• You will work closely with the Managing Partner who will share a blue chip client book and a number of active opportunities. 
• The successful candidate will have public policy consulting experience in a number of African markets, and a budding network of local political or analyst contacts who can provide reliable ground-level political insight and updates.
• You will be comfortable leading a team of junior consultants in the preparation of high-quality written, visual and verbal communications, taking personal responsibility for strong analytical and strategic insights, and attention to detail. 
• You will be based in Johannesburg, Nairobi or London and be willing to travel for assignments.

Requirements

Ideal Experience and Expertise:

• 8 -10 years of consulting experience in external affairs, public policy, stakeholder management, government affairs, or regulatory affairs
• A strong applied understanding of the relationship between the state and private sector in Africa
• Consulting experience in South Africa, Kenya, Nigeria, Ethiopia or larger African markets.
• Strong masters-level degree in Public Policy, Law, Politics, Business Administration, International Relations, Journalism or related fields.
• Experience working with a range of clients on diverse briefs; ideally with experience in energy, tech and telecoms, extractives, investment, and financial services. Experience in international development would be advantageous.
• Trusted networks of political contacts or analysts in the larger African markets from whom you can draw ground-level political insights and information.
• Excellent written, verbal and visual communication skills.
• Ability to lead and manage teams and work closely with senior leaders.
• Strong project management skills, including executing projects with careful financial and resource management.
• Confidence in leading client interactions, workshops and meetings and building new client relationships.
• Willingness to travel across Africa for project work, networking and conferences.
• Enthusiastic, ethical, respectful, with intellectual curiosity about the world’s affairs. 
• We welcome applications from candidates of all backgrounds and are committed to creating a diverse and inclusive workplace.

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Requirements

ROLE DESCRIPTION:

• The purpose of this role is to provide functional and technical support for our ERP System, Sage Intacct and to ensure financial compliance to our policies and procedures by leading, training, improving and centralising transactional processes.

KEY REQUIREMENTS & ROLE RESPONSIBILITIES:

• Troubleshoot user problems
• Using Call logging system to capture and resolve all calls
• Escalation of calls to External Support
• Create and maintain users list and licences
• Providing technical and functional expertise across the firm
• Manage all Intacct & Finance Policies Training
• Maintain up to date user manuals
• Conduct testing and data integrity checks
• Approve and get sign off on testing before moving to the live environment
• Reviewing existing processes or efficiencies
• Design, configure and manage processes and reports
• Continuous enhancement and automation of processes
• Lead and centralise standard financial administration processes
• Maintain up to date Finance Policies
• Ad hoc requests

EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES:

• Proven working experience in ERP Support
• 7+ years of overall experience in ERP & Financial systems
• Degree in IT/Accounting
• Knowledge of accounting procedures will be an advantage
• Experience with configuration and system implementation
• Experience in Sage/Cloud Based ERP system will be an advantage
• Training experience
• Report writing skills
• Independent self-starter
• Good communication skills
• Change Management Skills
• High degree of quality and client delivery focus
• Analytical
• Problem Solving
• Strategic & Conceptual Thinking
• Strong Leadership & mentorship skills
• Strong Emotional Intelligence
• Collaborate, delegate and work well under pressure

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Role Description

• The Bookkeeper will be responsible for processing Accounts Payable transactions, ensuring their accuracy,  that they are done in a timely manner and according to our payment policies and agreements. This will include both local and international suppliers.

LOCATION: Johannesburg Office, Hyde Park

KEY REQUIREMENTS & ROLE RESPONSIBILITIES:

Accounts Payable

• Capture supplier invoices on Intacct and allocate to various GL accounts
• Collect supplier sheets and BEE/payment documents and update Intacct
• Keep Supplier BEE information up to date on Intacct
• Reconcile supplier payments to statements and invoices to be checked by the Financial Controllers
• Allocate Supplier payments as per the remittance and reconcile debit orders to supplier statements and invoices
• Send suppliers their payment remittances
• Load all supplier payments batches on FNB online for approval by HOF/COO
• Collect supplier statements and reconcile to the age analysis at month end
• Process any necessary accounts payable correction journals
• Handle Supplier queries
• Ensure that the monthly allocations and supplier contacts are kept up to date

Sundry

• Process GL journals on Intacct
• Prepare for Annual audit and assist Auditors with queries
• Educate staff on processes and policies
• Assist in the quarterly fixed assets audits
• Ad hoc duties as assigned by the Head of Finance
• Filing

EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES:

• Proven working experience in a similar role
• 5+ years of overall combined accounting and finance experience
• Minimum, Diploma in Accounting
• Thorough knowledge of applicable accounting principles and procedures
• High degree of accuracy and attention to detail
• Experience with general ledger functions and month-end/year end closing process
• Excellent accounting software user and administration skills
• Independent self-starter
• Good communication skills
• Analytical
• Problem Solving
• Collaborate, delegate and work well under pressure

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ROLE DESCRIPTION:

• Genesis Health is recruiting a Change Management Manager to facilitate capacity development activities for the TB Directorate. The Change Management Manager will have particular responsibility for the professional development and learning activities of the TSU. The Change Management Manager will report directly to the TB TSU Director and liaise with the various Directors within the TB Directorate for day-to-day activities.

Requirements

KEY REQUIREMENTS & ROLE RESPONSIBILITIES:

The expected responsibilities of the TB TSU Change Management Manager will include:

• Support the design and delivery of training programmes
• Develop novel approaches to scaling training
• Provide training and mentorship to TB programme managers at all levels to adopt and use changes to programme processes, systems and technology
• Evaluate the impact of planned trainings and other capacity building initiatives.
• Define success metrics and measure performance against them
• Support the development of training curricula and communications relevant to capacity building initiatives
• Support provinces to develop the capacity of TB managers to implement the TB Recovery Plan, NTP and NSP
• Develop a change management strategy that maximizes staff adoption and usage of required changes for the TB Directorate, and evaluate the impact of planned organisational change
• Coordinate structured training sessions for national TB Directorate and other partners on TB topical areas
• Support the TB TSU Director in coordinating training activities and platforms for improving TB knowledge and skills.
• Identify and  analyse risks, and prepare risk mitigation strategies

EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES: 

• A bachelors degree in HR, Business administration or any other related field
• At least 5 years’ experience with capacity building initiatives and organizational change efforts
• Experience with and knowledge of change management principles, methodologies and tools
• Familiarity with project management  approaches, tools and phases of the project lifecycle
• Experience in organising and running learning events in virtual and face-to-face environments;
•  Experience in developing capacity-building materials and processes (e.g. coaching and mentoring schemes) in the health sector, preferably related to  TB;
• Experience in liaising and collaborating with national and international organisations
• Strong interpersonal, problem solving and root-cause identification skills
• Ability to influence others and move toward a common vision or goal
• Excellent written and spoken communication skills (English)
• Fluency in other languages would be an advantage.
• Change management certification or designation desired

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ROLE DESCRIPTION:

• The Data Visualisation Lead is responsible for developing and managing a TB dashboard for provinces and districts to monitor the national TB programme’s performance against set objectives. The Data Visualisation Lead will report directly to the TB TSU Director, and liaise with the Director for Research, Information, Monitoring and Evaluation Systems within the TB Directorate for day-to-day duties.

PLEASE NOTE - LOCATION: 

• This role will be co-located within the South African Department of Health’s TB Control and Management Directorate NDoH project office based in Tshwane and the Genesis office in Hyde Park, Johannesburg. Eligibility to live and work in South Africa is a prerequisite. Therefore either citizenship, permanent residency or a valid visa/work permit should be in place at the time of application. 

Requirements

KEY REQUIREMENTS & ROLE RESPONSIBILITIES:

The expected responsibilities of the TB TSU Data Visualisation Lead will include:

• Streamlining routine data capture and flow processes
• Making large and/or complex data more accessible, understandable and usable
• Transforming, improving and integrating data, depending on the programme requirements
• Combining the data result sets across multiple sources such as DHIS and Tier.net
• Developing compelling graphics, charts and multimedia visuals and managing TB dashboards to enhance data use
• Providing strategic, data-driven insights using both conceptual problem-solving and quantitative approaches
• Identifying and overcoming problems that emerge during data analysis
• Monitoring the project’s performance against set objectives

EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES: 

• Minimum of a Master’s Degree in public health, social sciences, international development or another related field, completion of an M&E course desired
• Minimum of 3 years’ professional experience in  data visualization
• Excellent visual skills, including demonstrable design knowledge, such as layout, typography, colour, interaction and  design.
•  Fluency with data visualisation tools such as PowerBI or Tableau
• Demonstrable capability to draw on data from multiple sources before analysing, synthesising and presenting the results/findings in a way to  that supports data use
• Capacity to work in a multi-disciplinary team, including coordinating technical input into a framework.
• Ability to work rapidly, both in person and remotely, with team members in various locations.
• A good understanding of the South African health system

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ROLE DESCRIPTION:

The Social and Behavioural Change (SBCC) Lead is responsible for applying behavioural expertise and insights to develop and rollout an adaptive communications plan for the TB Directorate. 

LOCATION:

• Co-located between NDoH project office based in Tshwane and the Genesis office in Hyde Park, Johannesburg. 

Requirements

KEY REQUIREMENTS & ROLE RESPONSIBILITIES:

The expected responsibilities of the TB TSU SBCC Lead will include:

• Provide overall technical assistance for the design, implementation, monitoring and evaluation of SBCC strategies as they relate to TB
• Ensure the utilization of best practices and global learning to inform the development of effective SBCC strategies, frameworks, tools, materials
• Support The NDoH’s  efforts to enhance the delivery of TB  services across government health facilities in rural and urban setting through the delivery of SBC technical assistance, in collaboration with the TB TSU Provincial Manager and Change Management Manger
• Build the capacity of NDoH and their partners  in SBCC
• Develop adaptive communications materials
• Establish and manage a learning platform to disseminate best practices nationally
• Facilitate the sharing experiences and enhancing understanding of good practices and learning in delivering high quality TB services.
• Coordinate strategic learning sessions for national TB Directorate and other partners
• Support the TB TSU Director in coordinating platforms for disseminating TB information and knowledge.
• Develop detailed implementation plans for TB TSU-supported SBCC interventions, and ensure high quality and timely delivery of deliverables against intended objectives, targets, and timelines.

EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES: 

• Master’s degree in Communications, Marketing, Social or Behavioural Sciences, Public Relations, Public Health  or related fields
• At least 8 years of relevant experience  in designing, development, implementation, monitoring and evaluation of SBCC strategies and materials as well as related training
• Experienced in pre-testing and concept testing SBCC approaches and content
• Ability to manage behavioural interventions independently
• Willing to adapt to shifting project priorities and needs
• Demonstrable understanding of South Africa’s TB epidemic
• Experience building and maintaining good relationships with the South African Department of Health TB leadership, trusted partners and stakeholders preferred
• Ability to work with a team in a constantly changing environment 
• Excellent writing, presentation and interpersonal communication skills
• Strong organizational skills, and ability to lead a stream of work
• Fluent of written and spoken English required
• Relevant computer software skills including, at a minimum, the standard applications in MS Office