Job Opportunities at Hollywoodbets

Job Description

• Hollywoodbets has exciting opportunities available for X1 Junior AML Manager to be based at Umhlanga, Durban. This position will form part of the AML/Compliance function providing specialist support to the AML team in terms of applicable legislation, primarily but not limited to the FIC Act, and to perform monitoring activities towards providing independent, objective, reliable and timely assurance over the effectiveness of the AML/compliance controls implemented in the business.

Minimum Requirements:

• Completed degree/bachelor’s degree, majoring in law/Legal/Audit.
• Sound and in-depth understanding of the FICA, ML/TF Control regulations and FIC guidance notes.
• Computer literate.
• 3 - 4 years legal/audit experience.

Advantageous:

• 2-3 administrative experience.
• Valid driver’s license.

Key Responsibilities:

Financial Metrics/Operational Duties:

AML/FICA Compliance

• Work closely with the Group FICA Compliance Manager and provide contribution into the embedment of the Risk Management and Compliance Program requirements in the business and help with FICA related queries from internal staff.
• Establish and enhance the processes in support of the Risk Management and Compliance Program (“RMCP”).
• Contribute to the implementation of new and updated regulatory requirements.
• Perform enhanced due diligence reviews and reporting.
• Input into entity due diligence questionnaires: Complete AML questionnaires in relation to external parties.
• Provide input into technology development for enhanced compliance, and compliance controls.
• Contribute to the review and update of applicable policies and the RMCP.
• Provide input into FICA-related projects.
• Prepare and deliver relevant training.
• STR and SAR reporting preparation and submission.
• Ability to identify and escalate sensitive issues with discretion
• Manage team performance in achievement of business objectives
• Assist with preparation and relevant submissions for regulatory inspections and on-site reviews.
• Monthly and quarterly reporting.
   

Reviewing and Reporting

• Perform ongoing monitoring reviews across the Group’s entities (accountable institutions).
• Work with business units to agree on findings, ratings and remedial action required.
• Produce finalized reports for all monitoring reviews conducted and ensure that all monitoring reports are appropriate and include supporting evidence and/or documents;
• Follow up on recommended corrective actions, any outstanding monitoring issues and management actions.
• Perform assurance reviews for findings where actions closure has been confirmed;
• Prepare follow-up progress reports;
• Ensure that all reports are saved appropriately.

Legal

• Provide legal opinions for AML related matters.
• Assist with drafting, reviewing and maintaining policies and procedures.
• Coordinate the revision and updates of policies.
• Ensure that all processes, activities related to legislations are executed and compiled with.
• Maintain a record of the status of all policies.
   

People

• Comfort new team members.
• Promote a healthy and fair work environment.
• Adhere to the principles of an ethical, honest, transparent, fair work environment.
• Performance must be tracked by yourself, and the onus is placed on you to set-up performance review meetings with manager.
• Communicate in a professional manner.

 Compliance, risk, and quality

• Create, maintain, and enforce company policies and procedures.
• Compliance with Risk Management Framework.
• Compliance with relevant laws, regulations, and affiliated professional standards.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons/audits - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Summarize the detailed daily findings on the designated software or relevant workbook and submit a daily report to the Senior and Group Internal Audit Manager.
• Effectively deal with internal, external, SARS, BEE, and any other auditor/regulatory/oversight body in the normal course of business.
• Report suspicious behavior and fraud findings immediately.
• Promote declaration of all gifts.
• Promote non acceptance of kickbacks. Instances to be reported immediately.
• Promote declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.
• Promote the Code of Ethics (Integrity, Objectivity, Confidentiality and Competence).
• Ensure all personal information of employees, customers and suppliers and other stakeholders is not shared and is maintained in a secure environment.
• Stay updated with changes in the relevant industry and changes to relevant Acts/Regulations.

Growth and new markets/products

• Source new products/innovations/robotics/artificial intelligence/predictive analysis/predictive analytics.
• Development of existing products/software.
• Ensure that measures are put in place and steps are taken to achieve short term, medium-term, long-term goals of the broader group.
• Assist with company projects or lead company projects as allocated from time to time.

 Skills

• Analytical mindset and posse’s leadership qualities.
• Good communication and people management skills.
• Able to manage multiple engagements and deadlines.
• Strong drive to excel professionally and ability to guide and motivate team members.
• Strong written and verbal command of English.
• Establish, maintain and strengthen internal and external relationships.
• Works under limited supervision with moderate latitude for initiative and independent judgment under the direction of more experienced internal auditor. 

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Responsibilities:

• Deliver a world class customer experience to Hollywoodbets customers
• Team members log on at least 10 minutes prior to the startup of a shift.
• Knowledgeable on betting information - training will be provided.
• Authenticates the account holder and provides up to date bet information to account holders.
• Answer any customer questions regarding possible problems with their accounts.
• Markets the brand, builds and establishes rapport with the customer.
• Meet daily/weekly/monthly KPI targets.
• Maintain an acceptable standard of quality assurance scores for personal portfolio.
• Lodging of complaints – Ensures swift feedback is given to the customer, information is gathered from the Punter and the system and this is escalated to the Supervisor for resolution and feedback.
• Comply with company and department policies, procedures and standard operating procedures, not limited to the Values and Culture of Hollywoodbets.
• Ensure communications is at a level that maintains the company brand/image and does not expose the company to reputational risk.
• Any other ad hoc duties that might be required.

 
Skills and Competencies:

• Excellent communication and interpersonal skills.
• Demonstrates exceptional attention to detail.
• Great problem-solving skills.
• Demonstrates the ability to trouble-shoot.
• Professional email and telephonic etiquette.
• Strong working knowledge of computer software, including Microsoft office.
• Good data entry and typing skills.

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Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Continuous Improvement Team Leader . Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible to aid in the achievement of business objectives through operational surveillance as well as to provide support and supervision to the Continuous Improvement Team.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1 years’ experience in a supervisory role.
• 2 -3 years’ experience within the retail Operations environment.
• Knowledge of MS Office.
   

A bonus to have:

• Completed or studying towards a related certificate/ diploma or degree.
• Valid driver’s license – with 2 years full time driving experience.
   

What You’ll do for the Brand:
Supervisory:

• Providing Support to the department in the presence and absence of the Continuous Improvement Manager.
• Developing, Structuring and Supervising on the job training to the team.
• Compiling and submitting reports to Management.
• Ensuring that all Team members in the department are effectively rostered to carry out the department’s mandate on a daily basis.
• Observe and report on non-compliance of all operational policies and procedures.
• Report all violations and suspicious behaviours to the Continuous Improvement Manager in writing and verbally.
• Compiling and submitting investigations as well as exception reports as directed by Management.
• Travelling to the regions as per operational requirements.

Observe if cash safety procedures are being followed, this includes but is not limited to:

• Safe Opening.
• Safe Closing.
• Admin door locked.
• Float issuing.
• Cash Transfers.
• Bank Prep and dropping.
• Cash in Transit.

Monitor and report on irregularities relating to:

• Negligent storage or handling of cash.
• If security procedures are being followed. E.g. Searching, Opening and Closing Security Procedures.
• Report late opening and late closing of branches.
• Cleanliness and appearance of Branches/Support Centres.
• Unauthorised mobile phone users while on an active shift.
• Verify Patron Head Counts.
• Marketing promotions on site.
• Visible Health and Safety deviations.
• Internal Audit and Compliance Audits being conducted.
• Fixtures, fittings, furniture or equipment that is broken which requires maintenance or repairs.
• Inefficiencies in customer service at branch and contact centre levels e.g. No floor walks done by Team Leader, no interactions with clients, long queues, frustrated clients etc.
• Unproductive congregation of Team Members or abuse of time while on active duty.
• Bad rostering of Team Members e.g. Ratio between Clerks and Patrons or ratio between Team members and productivity observed.
• Team members who arrive late for their shift or leave early before shift end.
• Team Members not in proper uniform.
• Team Members using company property for personal use.

Retail Operations:

• Assist Support Departments across the entire business with any Investigative matters that require the viewing of CCTV Surveillance footage.
• Assist Area or Regional Managers with any Investigative matters that require the viewing of CCTV Surveillance footage.
• Assist with any betting related queries which requires the viewing of CCTV Surveillance footage.
• Observe and report any suspicious or unusual behaving Patrons/Team members.
• Report any unauthorised persons in restricted areas such as behind the counters, out of bound areas or in the admin/cash office.
• Observe terminals logged on with cash while unattended.
• Identify and report facial recognition cameras that are out of focus or requires maintenance/repairs.
• Assisting the operational team in resolution of findings through interaction with the Operations Manager, Commercial Managers, Continuous Improvement Manager, Regional Managers and other department heads.
• Playing a key role within task teams from time to time to resolve incidents or facilitate lasting solutions.
• Assistance with the review of operational policies and procedures based on findings in the role.
• Reviewing clerk productivity and branch profitability and stakes reporting to ensure prioritisation of focus areas and review effects of resolutions implemented.
• Project management of findings through to resolution implementation with the operational team.
• Ensure the department is sufficiently staffed to carry out the agreed level of surveillance review across the entire business.

Skills and Competencies:

• Good communication and Interpersonal skills.
• Impressive planning, organizational and time management skills.
• Good business acumen and high ethical work standards.
• Ability to multitask and show initiative at all times.
• Ability to work under pressure and still produce good quality results timeously.
• Excellent presentation and reporting skills.
   

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Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have amazing opportunities for x3 Senior Continuous Improvement Officer's. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible to aid in the achievement of business objectives through operational surveillance as well as to provide support and supervision to the Continuous Improvement Officers.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Valid drivers license.
• MS Office knowledge.
   

A bonus to have:

• Completed or studying towards a related certificate/ diploma or degree.
• 1 years’ experience in a supervisory role.
• 2 -3 years’ experience within the retail Operations environment.
   

What You’ll do for the Brand:

Supervisory:

• Providing Supervisory Support to the department in the presence and absence of the Continuous Improvement Team Leader.
• Structuring and Supervising on the job training to the Continuous Improvement Officers.
• Ensuring that the Continuous Improvement Officers are effectively rostered to carry out the department’s mandate on a daily basis.
• Observe and report on non-compliance of all operational policies and procedures.
• Report all violations and suspicious behaviour to the Continuous Improvement Team Leader and Manager in writing and verbally.
• Compiling and submitting investigations as well as exception reports as directed by Management.
• Travelling to regions as per operational requirements.

Observe if cash safety procedures are being followed, this includes but is not limited to:

• Safe Opening.
• Safe Closing.
• Admin door locked.
• Float issuing.
• Cash Transfers.
• Bank Prep and dropping.
• Cash in Transit.

Monitor and report on irregularities relating to:

• Negligent storage or handling of cash.
• If security procedures are being followed. E.g. Searching, Opening and Closing Security Procedures.
• Report late opening and late closing of branches.
• Cleanliness and appearance of Branch/Support Centres.
• Unauthorised mobile phone users while on an active shift.
• Verify Patron Head Counts.
• Marketing promotions on site.
• Visible Health and Safety deviations.
• Internal Audit and Compliance Audits being conducted.
• Fixtures, fittings, furniture or equipment that is broken which requires maintenance or repairs.
• Inefficiencies in customer service at branch and contact centre levels e.g. No floor walks done by Team Leaders, no interactions with clients, long queues, frustrated clients etc.
• Unproductive congregation of Team Members or abuse of time while on active duty.
• Bad rostering of Team Members e.g. Ratio between Clerks and Patrons or ratio between Team members and productivity observed.
• Team members who arrive late for their shift or leave early before shift end.
• Team Members not in proper uniform.
• Team members using company property for personal use.

Operations:

• Assist Support Departments across the entire business with any Investigative matters that require the viewing of CCTV Surveillance footage.
• Assist Area or Regional Managers with any Investigative matters that require the viewing of CCTV Surveillance footage.
• Assist with any betting related queries which requires the viewing of CCTV Surveillance footage.
• Observe and report any suspicious or unusual behaving Patrons/Team members.
• Report any unauthorised persons in restricted areas such as behind the counters, out of bound areas or in the admin/cash office.
• Observe terminals logged on with cash while unattended.
• Identify and report facial recognition cameras that are out of focus or requires maintenance/repairs.
• Assisting the operational team in resolution of findings through interaction with the Operations Manager, Commercial Managers, Regional Managers and other department heads.
• Playing a key role within task teams from time to time to resolve incidents or facilitate lasting solutions.
• Assistance with the review of operational policies and procedures based on findings in the role.
• Reviewing clerk productivity and branch profitability and stakes reporting to ensure prioritisation of focus areas and review effects of resolutions implemented.
• Project management of findings through to resolution implementation with the operational team.

Skills and Competencies:

• Excellent people and relationship management skills
• Excellent communication and interpersonal skills
• Must have strong interviewing skills and the ability to identify quality candidates
• Must portray a strong sense of Accountability

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With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1-2 years’ Digital Marketing experience.
• 1-2 years’ Account management experience.
• 1-2 years’ Media buying (online) experience.

A Bonus To Have:

• Diploma/Degree in Marketing or Relevant field.
• Experience in Google Analytics.
• Programmatic advertising experience such as DV360.
   

What You’ll Do For The Brand:

Digital Media:

• Plan media buying campaigns for multiple markets.
• Implement and manage day-to-day programmatic buys across multiple channels, formats, and campaigns.
• Ensure targets are achieved and manage, analyze and optimize campaigns to achieve and exceed KPI’s.
• Optimize CTRs, landing pages, quality score, and conversion rates of campaigns.
• Ensure that accounts are optimized according to targets – leads generated vs. operational requirements.
• Provide ad-hoc, weekly and monthly reports to all internal parties based on performance per product and per campaign.
• Ensure continuous communication and meetings exist between all internal stakeholders to ensure target requirements are met.
• Research competitors and provide suggestions for improvement.
• Book digital media across websites, app’s and suitable ad networks.
• Optimize advertising campaigns based off performance.
• Update necessary campaign budgets upon review.
• Keep up to date with the newest trends and different media platforms.
• Report to management and key stakeholders on the performance of campaigns.
• Source and implement campaign artwork for the various external digital placements.
• Implementation of campaign tracking links.
• Work together with the compliance team to get digital campaign agreements in place.
• Campaign performance monitoring and reporting on a weekly basis.
• Assist with running of campaigns on self-service programmatic platforms.
• Join in campaign performance meetings to build direct relationships with external service providers.
• Identify and implement new potential digital external opportunities.
• Ensure contracts are renewed accordingly.
• Ensure payment for campaigns are submitted timeously are actioned and admin tasks executed.
• Implement strategies to ensure acquisition of clients.
   

People:

• Clear communicator.
• Ready to be accountable.
• Have a keen eye for detail.
• Proven multi-tasking record.
• Stress-tolerant and great at shifting priorities as demands change.
• Analytical thinker.
• Comply with company policy and values.
• A team player with exceptional organizational and technical skills.
• Excellent time management skills and the ability to cope with many projects at any given time.
• Open-minded and willing to make changes swiftly.
• High attention to detail.
• Possess the confidence to explain and sell ideas to colleagues.
• Strong personality.
• Enthusiastic and a passion for what you do.
• Natural leadership ability with proven track record.
   

Compliance, Risk, and Quality:

• Compliance with company policies and procedures.
• Ensure insertion orders are reviewed and signed off on.
• Ensure contractual T’s & C’s are reviewed and approved.
• Ensure budgets are implemented across campaigns accordingly.
• Ensure artwork for time sensitive competitions or promotions are posted and removed on time.
• Ensure reporting is accurate and legible.
• Ensure logical saving of all contract, artwork roll outs, campaigns, approvals etc.
   

Growth and New Markets/Products:

• Maintain technical knowledge as well as builds new relationships by attending workshops and seminars.
• Keep abreast with competitor activity, market innovation, market trends, and customer trends.
• Ensure measures are put in place and steps are taken to achieve the short term, medium term, and long-term goals.
• Product innovation, new service offerings to customers.
• Source new customers.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.

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With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring

• Valid driver’s license.
• Copywriting experience.
• Flexible and willing to work overtime and weekends.

A Bonus To Have:

• ·         A Diploma or Degree in a related field.

What You’ll Do For The Brand:

• Execute a results-driven social media strategy.
• Develop and curate engaging content for social media platforms.
• Assist in the creation and editing of written, video, and photo content.
• Work with copywriters and designers to ensure content is informative and appealing
• Attend events and produce live social media content.
• Maintain unified brand voice across different social media channels.
• Collaborate with marketing team to create a social media calendar.
• Monitor social media channels for industry trends and keep abreast of the latest social media best practices and technologies
• Interact with users and respond to social media messages, inquiries, and comments.
• Review analytics and create reports on key metrics.
• Assist in the development and management of social media marketing and influencer marketing strategy.
• Find opportunities to promote our social media channels online and offline.
• Work closely with teammates in order to maintain a consistent brand voice across all paid and organic campaigns.
• Create and execute paid media campaigns, and manage budgets
• Suggest new ways to attract prospective customers, like promotions and competitions
• Any other ad hoc duties that might be required.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyse, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

go to method of application »

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• A minimum of 1-year cash management experience

A Bonus To Have:

• GAAP system experience
• Stock management
• Food and Beverage experience

What You’ll Do For The Brand:

• Reporting from GAAP on GP% to National/Area F&B Manager.
• Ensure all F&B branches effectively operate on GAAP and input into system is correct. Ensure GRV process is conducted according to set requirements.
• Collate stock reporting for all regions, all branches. Conduct bank recon against stock recon and sales recon. Investigate with F&B branch Managers in KZN reasons for variances, wastage, shortages.
• Stock control and reconciliation of stock in regions other than KZN. Investigate and provide explanations for variances, shortages, wastages.
• Assist the National/Area Manager in investigating stock shortages in KZN region and investigate with branches to determine reasons for variances, shortages, wastage etc.
• Ensure efficient F&B cash management of cash in regions. Work closely with internal auditors and investigate variances.
• Extraction of sales information for regions from recons. Capture transactions from End of Day recons and bank statements.
• Daily checking of F&B documentation submitted by the operation branches for both completeness and accuracy.
• Preparation of the F&B trading results for inclusion in the monthly management accounts as well as the monthly GP excel spreadsheet. Submit to National/ Area F&B Manager beforehand for verification.
• Checking and final preparation of the daily waitron sales data submitted by food and beverage management
• Checking entails balancing to daily sales ex recon, highlighting areas to F&B National/Area Manager and follow up with F&B branch managers to investigate, resolve and, if necessary, to correct.
• Assist branch managers to implement F&B procedures. Implement F&B procedures in regions.
• Manage flow of documentation between the branches and team support.
• Work with team support creditors in resolving supplier problems/queries.
• Resource management of F&B resources across regions. (in conjunction with Branch managers) in line with operational trends and events to ensure optimal staff utilization. Schedule resources and assign duties considering busy periods, events, operating hours to ensure that the F&B department is sufficiently staffed and able to meet operational requirements.
• Ensure timeous submission of daily, weekly, monthly F&B reports.
• Any other ad hoc duties that might be required.

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Strong attention to detail
• High level of integrity, trustworthiness & reliability
• Demonstrate strong attention to detail
• Excellent problem-solving skills

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Job Description

• Hollywoodbets has exciting opportunities available for Mobile Clerk (Field) to be based in Ladybrand, Free State . This role is to support the operations of the Mobile Department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.

Minimum requirements:

• 6 Months to 1 year sales experience

Responsibilities:

• Adherence to Hollywood dress Dressed in Hollywood attire as per prescribed rules and regulations.
• Assist clients with account and betting
• Reaching daily and monthly mobile sales targets, TUV targets and targets related to the increase in mobile customer base. Drive daily sales through the effective demonstration and/or explanation of mobile products, usage methods and services to persuade punters to purchase products or use Conducting user specific training where required.
• Drive mobile marketing campaigns at the branch to increase
• Promote the mobile Set up and arrange displays at the outlet to attract the attention of prospective and existing punters.
• Registering of new customer Submit FICA registration documents when opening a new account (FICA requirements: Clear ID and Proof of address not more than 3 months old)
• Ensure that FICA documents are sent daily to the FICA Ensure that a picture is submitted.
• Ensure new customer uses the free voucher to bet when account is opened. Show the customer how to bet on mobile
• Keep work areas neat and tidy to promote a positive image to
• Ensure that cash ups are done in accordance with cash up Responsible to ensure that there are no shortages. Report all shortages to management.
• Print out vouchers as verification of clock in times and submit to Store Manager for sign
• Ensure appropriate management/safekeeping and maintenance of the mobile equipment or inventory received.
• Might be required to rove between branches and stores as per operational needs.

Skills and competencies:

• Excellent Listening
• Excellent communication skills (verbal and written)
• Must be results
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
• Strong systems and sales
   

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Job Description

• Hollywoodbets has an exciting opportunity for a Team Leader (Mobile) within Kroonstad  , Free State . This role is to support the operations of the Mobile department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.

Minimum requirements:

• Minimum of 1-year sales/marketing/promotional experience.
• Held a valid driver’s license.
• Willingness to do shift and weekend work.

Advantageous:

• Relevant Diploma/Degree.
• Have a minimum of 1-year driving experience.

Responsibilities:

• Work closely with Area Managers to meet promotional needs.
• Facilitating promotional activities and drive FICA compliance.
• Develop and launch new promotions to Mobile Clerks at branches, outlets and in the field.
• Jointly plan marketing campaigns with Area Managers.
• Measure effectiveness of promotions.
• Provide ongoing training to Mobile Clerks.
• Identify interest and understand customer needs and requirements.
• Manage staffing and performance of Mobile Clerk.
• Growth, branding and roll out of distributor outlets.
• Ensure new Mobile team members have been trained to understand betting types, betting processes, mobile betting and TUV. Coordinate training.
• Visiting outlets as per call cycle.
• Daily, weekly and monthly reporting.
• Provide day to day operational support to Area Managers.
• Any other related duties that might be required.

Skills and competencies:

• Excellent communication and interpersonal skills.
• Exceptional leadership skills.
• Impressive planning, organizational, and time management skills.
• Good knowledge of Marketing management and impressive presentation and facilitation experience.
• Excellent knowledge of operating systems, Mobile Top Up Vouchers, betting procedures.
• Demonstrates exceptional attention to detail.
• Strong people management and problem-solving skills.
• Good report writing skills (Verbal and written).