Job Opportunities at Meltwater

• As a Meltwater Client Onboarding & Implementation Specialist to support the EMEA market, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of key features. Reporting to the Regional Onboarding & Adoption Manager, you will prioritise account setup and provide customized team training to ensure alignment with clients' objectives. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.
• Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.
• Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact. 
• This role is part of our ongoing recruitment efforts to identify talented professionals for positions that may become available in the near future.

What you will do:

• Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• Initiate and nurture relationships with clients within the first 30 to 60 days of their subscription.
• Lead and manage client implementations to ensure smooth transitions.
• Establish yourself as a trusted advisor and expert across Meltwater's SaaS platforms.
• Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• Develop and set-up customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
• Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
• Track milestones and document client interactions and insights to enhance overall client experience and relationship management.

What you will bring:

• A Bachelor's degree or higher and a minimum of 2 years of relevant experience in a client-facing role within software implementation, support or client management
• Excellent written and verbal communication skills in English.
• As our team supports the entire EMEA market, we are interested in speaking to candidates who are fluent or business proficient in at least one or more of the languages below. Please specify all your language skills clearly in your application.
• Arabic
• Dutch 
• German 
• A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
• A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
• Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
• Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
• A deep understanding of and passion for media, news, and current affairs.
• Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
• Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 2 days a week.
• The ability to legally work in the country of hire is required for this position.

go to method of application »

• As a Meltwater Client Onboarding & Implementation Manager to support the EMEA market, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of key features. Reporting to the Regional Onboarding & Adoption Manager, you will prioritise account setup and provide customized team training to ensure alignment with clients' objectives. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.
• Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.
• Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact. 

What you will do:

• Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• Initiate and nurture relationships with clients within the first 30 to 60 days of their subscription.
• Lead and manage client implementations to ensure smooth transitions.
• Establish yourself as a trusted advisor and expert across Meltwater's SaaS platforms.
• Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• Develop and set-up customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
• Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
• Track milestones and document client interactions and insights to enhance overall client experience and relationship management.

What you will bring:

• A Bachelor's degree or higher and a minimum of 2 years of relevant experience in a client-facing role within software implementation, support or client management
• Excellent written and verbal communication skills in English and Dutch.
• A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
• A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
• Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
• Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
• A deep understanding of and passion for media, news, and current affairs.
• Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
• Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 2 days a week.
• The ability to legally work in the country of hire is required for this position.

go to method of application »

• We are seeking a Paid Search Specialist to take ownership of Meltwater’s Paid Search (PPC) execution across priority markets. This is a highly hands-on role with a strong focus on bidding, ad optimization, landing pages and general optimization of high-priority and high-intent keywords that directly contribute to pipeline and revenue.
• This role is ideal for someone who enjoys being deep in the account daily — analysing performance, adjusting bids, refining keyword strategy, and continuously improving efficiency in competitive search environments.

What You'll Do:
Paid Search / PPC Execution

• Execute and optimise Paid Search campaigns primarily across Google Ads (but not limited to)
• Actively manage manual bidding strategies for high-priority, high-intent keywords
• Perform daily bid adjustments based on performance trends, auction insights, and competitive dynamics
• Build and maintain tightly structured keyword and ad group frameworks focused on bottom-funnel intent
• Conduct regular search term analysis and maintain robust negative keyword lists to protect efficiency
• Landing page and content optimizations (i.e. dynamic pages based on keywords)
• Support in managing EMEA budgets for best possible outcome
• Support in monthly reporting on performance and optimization suggestions
• Optimisation & Testing
• Monitor and optimise performance across key metrics including CPC, CPA, conversion rate, and pipeline contribution
• Improve Quality Scores through continuous optimisation of keywords, ad copy, and landing page relevance
• Run ongoing A/B tests on ad copy, match types, and bidding approaches
• Identify opportunities to scale high-performing keywords while maintaining cost efficiency

Reporting & Collaboration

• Reports to the Head of Digital Marketing EMEA
• Track and report on Paid Search performance with clear, actionable insights
• Collaborate with Demand Generation, Sales, and Revenue Operations teams to align keyword priorities with commercial goals
• Support broader performance marketing initiatives as required

What You'll Bring:

• 2–4 years of hands-on Paid Search / PPC experience
• Strong experience with manual bidding and optimisations on competitive, high-value keywords
• Deep understanding of Google Ads fundamentals, including match types, Quality Score, auction insights, and bid optimisation
• Proven ability to optimise high-intent, lower-volume keywords that drive qualified leads and pipeline
• Strong analytical skills with the ability to turn data into concrete optimisation actions
• Comfortable working in fast-paced, performance-driven environments

Nice-to-Have

• Experience in B2B SaaS or complex lead-generation models
• Exposure to multi-market or global Paid Search accounts
• Knowledge of German or French
• Familiarity with attribution, pipeline reporting, and revenue metrics
• Experience with Google Analytics or similar analytics platforms
• Previous experience with Marketing Automation platforms (i.e. Marketo / Pardot / Hubspot)

go to method of application »

• We’re actively seeking a Deal Desk Specialist to join our global Deal Desk team and play a key role in enabling Meltwater’s commercial organization to structure, approve, and close highvalue B2B SaaS deals efficiently and compliantly.
• In this role, you’ll report to the Senior Manager, Deal Desk and act as a strategic partner to Sales, Sales Leadership, Finance, Legal, and Revenue Operations. You’ll support deal reviews endtoend, from pricing and commercial terms through contract structure and ordertocash readiness. Helping ensure consistency, data integrity, and adherence to Meltwater’s business rules.
• Beyond the role itself, we’re committed to fostering a culture where people feel empowered to bring their full selves to work while continuously growing their skills. You’ll be surrounded by collaborative, highcaliber teammates who value curiosity, ownership, and thoughtful problemsolving. Successes are celebrated, challenges are treated as learning opportunities, and you’ll have room to develop both professionally and personally.

What You'll Do:

• Deal Desk & Commercial Support
• Partner closely with Commercial teams to support deal structuring, pricing, and commercial strategy throughout the sales and renewal cycle.
• Review deal economics, contract terms, billing structures, and operational requirements to ensure deals are scalable, compliant, and executable.
• Support contract negotiations by reviewing commercial terms, identifying risks, and coordinating with Legal, Accounting, Tax and Product teams as needed.
• Manage and support deal approval workflows, ensuring accuracy, completeness, and adherence to internal policies.
• Process Improvement & Business Rules
• Identify opportunities to streamline Deal Desk workflows and improve scalability as the business grows.
• Help document, maintain, and evolve business rules, pricing guidelines, and approval frameworks.
• Proactively work with Sales and RevOps to improve sales efficiency while balancing speed, risk, and governance.
• Systems & CrossFunctional Collaboration
• Operate confidently within Salesforce (or a comparable enterprise CRM) and related commercial systems to manage deal data and workflows.
• Collaborate with stakeholders across Sales, Finance, Legal, Sales Operations, and Revenue Operations to resolve issues and align on best practices.
• Uphold Meltwater’s policies, procedures, and ethical standards in all commercial activities.

 What You’ll Bring:

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
• 2+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, or a related function.
• Proficiency with Salesforce or a major enterprise CRM is required; experience supporting complex deal workflows strongly preferred.
• Prior experience supporting contract review, deal negotiations, or commercial terms is a plus.
• Strong analytical mindset with a solutionsoriented approach to problemsolving.
• Experience in B2B SaaS or a subscriptionbased business model is a significant advantage.
• Familiarity with CPQ, NetSuite, Jira, or similar systems is a plus.
• Excellent communication and collaboration skills, with the ability to engage confidently with Sales and senior stakeholders.
• Fluency in English required.
• Highly detailoriented, organized, and able to manage multiple priorities in a fastpaced environment.
   

go to method of application »

• We’re looking for a Product Manager to help drive Meltwater’s next-generation AI enrichment capabilities — including categorization, sentiment, topics, narratives, and emerging LLM-based features.
• You’ll work closely with the Product Lead for Enrichments & Automation to translate data science developments into real product improvements and customer value. Your focus will be on understanding model behavior, defining quality measures, and providing insights that guide prioritization, product improvements, and quality decisions across our enrichment portfolio.
• This role is well-suited for someone who enjoys both the technical side of applied AI and the product thinking required to turn models into meaningful user outcomes.

What You'll Do:

• Help define and prioritize enrichment improvements based on product strategy and customer impact.
• Translate model capabilities into product value by understanding where enrichment quality matters most in customer workflows.
• Collaborate with Data Scientists to turn experiments and research findings into clear product iteration plans.
• Monitor quality and usage: Design and maintain dashboards and evaluation frameworks that track performance, adoption, and impact.
• Support rollouts and internal understanding through clear documentation, release notes, and internal enablement for teams that rely on enrichment outputs.

What You'll Bring:

• 4+ years of experience in Product, Data, or Applied ML/NLP roles working with structured data or enrichment models.
• Strong customer-centric mindset: You care how models perform in real workflows, not just in benchmark tests.
• Ability to turn complexity into clarity: You can turn abstract or technical concepts into clear product decisions and requirements.
• Collaboration & coordination strengths: You work effectively across Data Science, Engineering, and customer-facing Product Managers - aligning priorities and enabling others to build value on top of the platform.
• Awareness of the evolving AI landscape:  You stay informed about LLMs and enrichment techniques and can distinguish practical value from hype.
• Analytical and evaluation fluency: You are comfortable evaluating model performance and making trade-offs on quality, coverage, and scalability.
• Clear communication and narrative framing: You can explain why improvements matter, not just how they work, to stakeholders across product, GTM, and engineering.

Nice to Have

• Experience with NLP tasks like sentiment, entity extraction, or classification.
• Exposure to LLM evaluation or prompt design.
• Experience working with multilingual datasets.
• Familiarity with media intelligence, social listening, or analytics platforms.
   

go to method of application »

• We’re looking for a Product Manager to lead the evolution of our core data foundation — the structured layer that connects and contextualizes information across Meltwater’s ecosystem.
• You’ll shape and expand the semantic models that ensure key entities (such as organizations, channels, themes, etc.) are consistently identified and linked across our products. Your work will enable more meaningful insights, better discovery, and clearer understanding for our users by making data relationships transparent, reliable, and easy to work with.
• This role sits at the intersection of data architecture, enrichment, and product experience, translating complex data structures into intuitive, high-value capabilities for customers.

What You'll Do:

• Own and evolve the core entity data model that connects key entities across our products (e.g., organizations, sources, themes).
• Unify and standardize datasets to reduce duplication and improve consistency and data reliability.
• Define how entities are identified, matched, and maintained, combining automated methods with human review where needed.
• Work closely with AI & Enrichment teams to ensure entity context improves classification, sentiment, topics, and narrative understanding.
• Collaborate with Search & Retrieval teams to ensure fast, reliable entity-aware search and filtering experiences.
• Set and monitor data quality measures, and drive ongoing improvements in accuracy, coverage, and consistency.

What You'll Bring:

• 4 years+ in Product Management working with data-heavy systems - for example, data platforms, ML/NLP enrichment systems, or large-scale information architectures.
• Customer value mindset: You understand how foundational data capabilities power end-user workflows, and you work closely with customer-facing PMs to translate platform capabilities into meaningful product improvements and outcomes.
• Comfort working across teams: You collaborate confidently with engineering, data science, and other product teams.
• Structured thinking: You enjoy making sense of complex data and building clear frameworks instead of isolated features.
• Excellent communication skills: You can effectively translate data structure concepts into tangible product value for both internal and external stakeholders.
• Strong technical understanding of structured data, APIs, and data modeling (you can converse comfortably with engineers and data scientists).
• Experience working with entity models or structured data relationships (e.g., knowledge graphs, taxonomies, or similar systems) and how they help with search, discovery, or interpretation of information.

Nice to Have

• Experience with graph databases
• Experience in NLP, entity recognition, or data linking.
• Familiarity with data quality, enrichment, or ETL workflows.
• Background in semantic modeling or data unification.
• Exposure to media intelligence, social listening, or marketing analytics environments.

go to method of application »

• As a Meltwater Client Onboarding & Implementation Manager to support the EMEA market, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of key features. Reporting to the Regional Onboarding & Adoption Manager, you will prioritise account setup and provide customized team training to ensure alignment with clients' objectives. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.
• Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.
• Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact. 

What you will do:

• Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• Initiate and nurture relationships with clients within the first 30 to 60 days of their subscription.
• Lead and manage client implementations to ensure smooth transitions.
• Establish yourself as a trusted advisor and expert across Meltwater's SaaS platforms.
• Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• Develop and set-up customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
• Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
• Track milestones and document client interactions and insights to enhance overall client experience and relationship management.

What you will bring:

• A Bachelor's degree or higher and a minimum of 2 years of relevant experience in a client-facing role within software implementation, support or client management
• Excellent written and verbal communication skills in English and German.
• A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
• A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
• Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
• Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
• A deep understanding of and passion for media, news, and current affairs.
• Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
• Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 2 days a week.
• The ability to legally work in the country of hire is required for this position.

go to method of application »

• As a Meltwater Client Onboarding & Implementation Manager to support the EMEA market, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of key features. Reporting to the Regional Onboarding & Adoption Manager, you will prioritise account setup and provide customized team training to ensure alignment with clients' objectives. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.
• Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.
• Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact. 

What you will do:

• Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• Initiate and nurture relationships with clients within the first 30 to 60 days of their subscription.
• Lead and manage client implementations to ensure smooth transitions.
• Establish yourself as a trusted advisor and expert across Meltwater's SaaS platforms.
• Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• Develop and set-up customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
• Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
• Track milestones and document client interactions and insights to enhance overall client experience and relationship management.

What you will bring:

• A Bachelor's degree or higher and a minimum of 2 years of relevant experience in a client-facing role within software implementation, support or client management
• Excellent written and verbal communication skills in English and Arabic.
• A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
• A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
• Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
• Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
• A deep understanding of and passion for media, news, and current affairs.
• Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
• Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 2 days a week.
• The ability to legally work in the country of hire is required for this position.