Meltwater helps companies make better, more informed decisions based on insights from the outside. We believe that business strategy will be increasingly shaped by insights from online data. Organizations will look outside, beyond their internal reporting systems to a world of data that is constantly growing and changing. Our customers use these insights to ...
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We’re actively seeking a Deal Desk Specialist to join our global Deal Desk team and play a key role in enabling Meltwater’s commercial organization to structure, approve, and close highvalue B2B SaaS deals efficiently and compliantly.
In this role, you’ll report to the Senior Manager, Deal Desk and act as a strategic partner to Sales, Sales Leadership, Finance, Legal, and Revenue Operations. You’ll support deal reviews endtoend, from pricing and commercial terms through contract structure and ordertocash readiness. Helping ensure consistency, data integrity, and adherence to Meltwater’s business rules.
Beyond the role itself, we’re committed to fostering a culture where people feel empowered to bring their full selves to work while continuously growing their skills. You’ll be surrounded by collaborative, highcaliber teammates who value curiosity, ownership, and thoughtful problemsolving. Successes are celebrated, challenges are treated as learning opportunities, and you’ll have room to develop both professionally and personally.
What You'll Do:
Deal Desk & Commercial Support
Partner closely with Commercial teams to support deal structuring, pricing, and commercial strategy throughout the sales and renewal cycle.
Review deal economics, contract terms, billing structures, and operational requirements to ensure deals are scalable, compliant, and executable.
Support contract negotiations by reviewing commercial terms, identifying risks, and coordinating with Legal, Accounting, Tax and Product teams as needed.
Manage and support deal approval workflows, ensuring accuracy, completeness, and adherence to internal policies.
Process Improvement & Business Rules
Identify opportunities to streamline Deal Desk workflows and improve scalability as the business grows.
Help document, maintain, and evolve business rules, pricing guidelines, and approval frameworks.
Proactively work with Sales and RevOps to improve sales efficiency while balancing speed, risk, and governance.
Systems & CrossFunctional Collaboration
Operate confidently within Salesforce (or a comparable enterprise CRM) and related commercial systems to manage deal data and workflows.
Collaborate with stakeholders across Sales, Finance, Legal, Sales Operations, and Revenue Operations to resolve issues and align on best practices.
Uphold Meltwater’s policies, procedures, and ethical standards in all commercial activities.
What You’ll Bring:
Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
2+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, or a related function.
Proficiency with Salesforce or a major enterprise CRM is required; experience supporting complex deal workflows strongly preferred.
Prior experience supporting contract review, deal negotiations, or commercial terms is a plus.
Strong analytical mindset with a solutionsoriented approach to problemsolving.
Experience in B2B SaaS or a subscriptionbased business model is a significant advantage.
Familiarity with CPQ, NetSuite, Jira, or similar systems is a plus.
Excellent communication and collaboration skills, with the ability to engage confidently with Sales and senior stakeholders.
Fluency in English required.
Highly detailoriented, organized, and able to manage multiple priorities in a fastpaced environment.
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