Job Opportunities at NTT Ltd.

• The Senior Project Manager is an advanced subject matter expert, responsible for the planning, execution and delivering of complex programs within scope, budget, and timeline. 
• The role manages multiple related projects, coordinating cross functional teams, managing resources, and ensuring the program's success by utilizing effective project management methodologies.

Key Responsibilities:

• Drives the execution of digital-related IT projects and programs
• Ensures that projects are delivered on time, within scope and within budget
• Engages with key stakeholders to drive project / program success.
• Oversees a program portfolio, ensuring alignment with business objectives.
• Clearly articulates complex ideas to diverse audiences and navigates disagreements and finds win-win solutions.
• Builds consensus among stakeholders with varying interests.
• Tracks, monitors and reports on program and project progress to ensure successful execution
• Contributes to the establishment and maintains an organized framework for managing projects.
• Defines project / program scope, objectives, and deliverables in collaboration with stakeholders.
• Contributes to the development of project / program plans, including timelines, budgets, and resource allocation.
• Identifies and manages project / program dependencies, risks and issues.
• Identifies potential roadblocks and takes proactive measures to keep the project / program on track.
• Conducts regular meetings and provides project / program updates to stakeholders.
• Engages and communicates with key stakeholders to understand project / program requirements, expectations, and changes.
• Fosters positive relationships and ensures alignment on project / program objectives.
• Allocates resources effectively to meet project / program goals.
• Ensures project / program deliverables meets quality standards and fulfils customer requirements.
• Identifies project risks and develops risk mitigation strategies.
• Facilitates knowledge transfer and lessons learned sessions to improve future program execution.
• Performs any other relevant task as required.

Knowledge and Attributes:

• Advanced knowledge and understanding of working within a matrixed global organization
• Advanced project management skills.
• Assertive in approach coupled with confidence in the area of expertise and the ability to facilitate business conversations.
• Advanced client engagement and relationship building skills.
• Ability to persuade, negotiate and influence key stakeholders.
• Good conceptual insight and ability to think strategically.
• Excellent ability to establish and manage processes and practices through collaboration and the understanding of business.
• Advanced ability to manage urgent and complex tasks simultaneously.
• Ability to display superior decision-making skills.
• Advanced verbal and written communication skills.
• Advanced business acumen knowledge.

Academic Qualifications and Certifications:

• Associate or Bachelor’s degree in business management or a related field
• Professional Project Management certification such as PMP or PRINCE2
• Understanding of digital operations in Finance and HR systems will benefit but not a requirement
• Solid proficiency in standard office and project management software, such as Microsoft Office, Microsoft Project, and Visio
• Experience with project management tools and methodologies i.e. familiarity with the Service Now SNI/SPM tool will be beneficial

Required experience:

• +5 years of project management experience
• Strong attention to deadlines and budgetary guidelines
• Proven success working with all levels of management
• Strong written and verbal communication skills
• Excellent presentation skills
• Advanced experience overseeing projects through the full life cycle.
• Advanced demonstrable experience working in a similar position in a global organization.
• Advanced demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business.

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• The Senior Manager, Data Governance Delivery is a senior management role, responsible for ensuring the effective delivery of services and maintaining governance standards within the organization. The Data Governance Expert plays a crucial role in defining and implementing the organization’s Data Governance framework, ensuring alignment with business objectives and regulatory requirements. This role collaborates with key stakeholders across the company to establish policies, processes, and best practices that enhance data quality, security, and compliance. 
• This role is responsible for overseeing the service delivery governance framework, ensuring compliance with policies and procedures, and driving continuous improvement initiatives. 
• The Senior Manager, Data Governance Delivery has the primary focus to establish and maintain robust governance processes, monitor service performance, and collaborate with cross-functional teams to enhance service delivery efficiency and effectiveness. Responsible for defining and implementing the corporate Data Governance Model. The position ensures alignment across all global product lines, regional units, and corporate areas.
• The role serves as the central point for driving data governance initiatives, fostering a data-driven culture, and ensuring compliance with regulatory requirements globally.

Key Responsibilities:

• Leads and manages a team of service delivery professionals. providing guidance, mentorship, and performance feedback to ensure effective service delivery operations.
• Develops and implements service delivery strategies and frameworks to align with business objectives and ensure the efficient and effective delivery of services to clients.
• Collaborates with cross-functional teams, including sales, operations, and IT, to define and document service level agreements (SLAs), key performance indicators (KPIs), and metrics to measure and monitor service delivery performance.
• Drives continuous improvement initiatives to enhance service quality, efficiency, and customer experience, leveraging best practices, process optimization, and innovative solutions.
• Establishes and maintains effective communication channels with stakeholders, providing regular updates on service delivery performance, issues, and resolutions.
• Monitors and analyzes service delivery metrics and KPIs, identifying trends, gaps, and improvement opportunities, and taking proactive actions to address them.
• Stays updated on industry trends, emerging technologies, and best practices in service delivery, incorporating relevant advancements into the organization's service delivery operations.
• Manages service delivery budgets, resource allocation, and capacity planning to ensure optimal utilization and alignment with business needs.
• Prepares and presents service delivery reports and insights to senior management, highlighting key performance indicators, achievements, challenges, and recommendations for further improvement.
• Manages and oversees the activities for Governance, risk and compliance function for entire business
• Manages risk and compliance in accordance with relevant legislation and advise the relevant stakeholders of risk and compliance incidents.
• Conducts regular internal reviews to ensure compliance to relevant policies and procedures, ensuring the update or modification of such to align with local laws and regulations.
• Lead the Data Governance Office, its team and activities.
• Define the corporate Data Governance Model & strategy, evolve it and implement it across NTT Data Inc.
• Align the strategy with the Enterprise Data Management strategy  for NTT Data Inc.
• Coordination and alignment with Data Owners and the senior leadership team from corporate areas.
• Coordination with Global Service Lines Units and Regional Units.
• Coordination with other Data teams in IT.
• Ensure Service Excellence in One Data, define, implement, monitor and improve the services.
• Lead execution of the Data Governance related services.
• Ensure compliance with Data regulations and corporate policies.
• Define and monitor key performance indicators (KPIs) to measure the success of data governance and management initiatives, as well as other activities of the One Data.

Knowledge and Attributes:

• Extended leadership and team management skills, with the ability to inspire and motivate teams to achieve strategic objectives.
• Extended knowledge of service delivery governance practices, industry standards, and frameworks such as ITIL (Information Technology Infrastructure Library) or COBIT (Control Objectives for Information and Related Technologies).
• Excellent analytical and problem-solving abilities, with the capacity to analyze complex data, identify trends, and drive data-driven decision-making.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels of the organization.
• Displays strategic thinking and business acumen, with the ability to execute governance strategies.
• Detail-oriented mindset, with a focus on accuracy and quality in all aspects of work.
• Extended project management skills, with the ability to manage multiple initiatives, prioritize tasks, and deliver results within established timelines.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Business Management, Internal Auditing, Compliance or a related field.
• Desirable certifications include, DAMA certification ​,ITIL Expert; TOGAF; Six Sigma Green Belt/Blackbelt, CRISC; COBIT 5; ISO 20K and 9k Internal auditor or lead auditor.

Required experience:

• Extended experience in service delivery governance, service management, with a proven track record of designing and implementing effective governance frameworks and driving compliance.
• Extended experience leading and managing teams within a information technical services environment.

Additional training and competencies:

• Experience and expertise in Data Governance, Data Management, and Data Literacy practices.
• Knowledge of Data & Analytics strategies and frameworks, including emerging trends.
• Strong strategic thinking and problem-solving abilities.
• Leadership experience in managing cross-functional and multicultural teams.
• Proven skills in influencing and building relationships with senior leaders and stakeholders.
• Ability to drive organizational change and foster a data-driven culture.
• Awareness of AI and innovative technologies relevant to data practices.
• Advanced or proficient level of English, with excellent communication skills.
• DAMA certification or equivalent in Data Governance and Management.

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Your day at NTT DATA

• The Senior Business Process Analyst is an advanced subject matter expert, responsible for optimizing and transforming company business processes to drive efficiency, innovation, and excellence.
• This role involves collaborating with cross functional teams, leveraging technology, and implementing best practices to streamline workflows, enhance customer experience, and achieve business objectives.
• The Senior Business Process Analyst defines, develops, documents, tests and optimizes more complex end-to-end processes that support the business.

Key responsibilities:

• Advises relevant stakeholders in the business on improvement options of existing complex end-to-end business processes.
• Applies business process redesign methodology to develop effective solutions to business problems.
• Assists with the proactive identification of business and/or operational process improvements through data analysis to ensure constructive suggestions for change.
• Uses the information gathered from complex incidents raised by the operation to ensure the identification of process improvements.
• Identifies potential cross-functional synergies and improvements that will ensure optimal performance within the assigned area of responsibility.
• Conducts impact assessments of process gaps by analyzing grey areas not clearly defined by established standards and ensuring that these are mapped during the design process.
• Facilitates the design / re-design of complex business processes including clarifying, identifying issues and facilitating changes to attain the highest levels of client service, efficiency, control and compliance.
• Standardizes, maintains, and documents new or improved processes based on findings and analysis.
• Engages with a variety of stakeholders and facilitates workshops to generate, review and update the new improved processes.
• Ensures the preparation of detailed process diagrams and the accompanying documentation in terms of process design.
• Assists with the implementation and delivery of internal and external projects related to business process improvement, against a predetermined project plan.
• Ensures that the required change management processes are followed, and initiatives are implemented in line with company standards and methodology.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Advanced analytical skills with the ability to dissect complex business processes, identify patterns, and propose improvements.
• Excellent communication skills to articulate complex process flows to business stakeholders.
• Problem-solving mindset with the ability to identify root causes and develop effective solutions.
• Attention to detail and accuracy in documenting process workflows and procedures.
• Collaboration skills to work effectively with cross-functional teams and stakeholders.
• Adaptability and openness to change, especially in dynamic and evolving environments.
• Advanced proficiency in data analysis tools and techniques.
• Project management skills to coordinate and implement process improvement initiatives.
• Ability to work under pressure and meet deadlines.
• Ability to prioritize workload in a fast-paced environment.
• Advanced knowledge of workflow and process control software.
• Ability to analyze and understand process mapping as a method of visualizing an ongoing process.
• Advanced knowledge on processes and up and downstream impact of process steps.
• Advanced knowledge of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Business or related field.
• Project Management certification preferred.
• Six Sigma or Lean or equivalent type certification preferred.

Required experience:

• Advanced experience in business process improvement, process reengineering, or related roles within the IT services industry.
• Advanced demonstrated experience as a business process analyst or related role within an IT services or technology organization
• Advanced demonstrated experience of dissecting complex processes, identifying patterns, and proposing improvements
• Advanced demonstrated experience using process analysis methodologies and tools
• Advanced experience in project management methods such as Scrum or Waterfall.

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Your day at NTT DATA

• The Principal Business Process Analyst is a highly skilled subject matter expert, responsible for optimizing and transforming company business processes to drive efficiency, innovation, and excellence.
• This role involves collaborating with cross functional teams, leveraging technology, and implementing best practices to streamline workflows, enhance customer experience, and achieve business objectives.
• The Principal Business Process Analyst encourages and drives innovative thinking in the business process space to identify new ways of improving processes and delivering value.

Key responsibilities:

• Performs business process development and improvement initiatives aligned with company goals and industry best practices.
• Develops initiatives to streamline processes and enhance cross-functional collaboration.
• Contributes towards the development and executes a strategic roadmap for process optimization and transformation aligned with the company goals and objectives.
• Leads efforts to improve operational efficiency, eliminate waste, and enhance the quality of services through the adoption of best practices such as Lean and Six Sigma.
• Analyzes existing processes to identify bottlenecks, inefficiencies, and opportunities for improvement.
• Collaborates with IT teams to leverage technology solutions such as automation, AI, and data analytics to enhance process efficiency and effectiveness.
• Works closely with cross functional teams to understand their unique processes, challenges, and requirements.
• Drives the implementation of process changes, ensuring effective change management strategies are in place to minimize resistance and maximize adoption.
• Contributes toward defining and tracks key performance indicators (KPIs) to measure the success and impact of process optimization initiatives.
• Ensures processes are aligned with customer needs and expectations, leading to improved customer satisfaction and loyalty.
• Identifies potential risks associated with process development and / or changes and mitigation strategies to ensure smooth transitions.
• Provides regular updates to executive/senior leadership on process optimization initiatives, outcomes, and future plans.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Extended analytical skills with the ability to dissect complex business processes, identify patterns, and propose improvements.
• Business process technology product knowledge.
• Extended knowledge on processes and up and downstream impact of process steps.
• Excellent analytical skills and the ability to identify process bottlenecks and improvement opportunities.
• Excellent project management expertise, including project planning, execution, and stakeholder management.
• Excellent communication skills for interacting with senior leadership/management, cross-functional teams, and stakeholders.
• Extended proficiency in process mapping, documentation, and workflow design.
• Extended knowledge of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering.
• Strong problem-solving abilities and a proactive approach to finding solutions.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Business or related field.
• Project Management certification preferred.
• Six Sigma or Lean or equivalent type certification preferred.

Required experience:

• Extended experience in business process improvement, process reengineering, or related roles within the IT services industry.
• Extended experience in constructing business process methodology toolbox.
• Extended experience in project management methods such as Scrum or Waterfall.
• Extended work experience combined with functional knowledge of workstreams.

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Your day at NTT DATA

• The Principal Transformation & Adoption Analytics Specialist is a highly skilled expert tasked with managing the transformation of data into insights that drive business value using data analytics, data visualization, and data modelling techniques and technologies.
• This role plays an important role in turning data into critical information and knowledge that can be used to make sound business decisions and is accountable for the establishment of system applications and/or tools that the company uses to record, organize, store, secure, and access data.
• This role is required to have deep expert technical specialist proficiency in generating visual analytics, dashboards, and ad hoc reports for the business.

Key responsibilities:

• Advises on complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
• Develops forecasts, recommendations and strategic/tactical plans based on business data and market knowledge.
• Creates specifications for reports and analysis based on business needs and required or available data elements.
• Develops, defines, enhances and tracks metrics and dashboard requirements to deliver results and provide insight and recommendations on trends.
• Works cross functionally, using advanced data analysis and tools to ensure analytics are valid, meaningful, and provide actionable and comprehensive insights.
• Ensures that data across various platforms, including social media, and present trends and patterns is analyzed.
• Designs, develops and maintains business intelligence reports and analytics.
• Extracts and analyzes data, statistics, and information from various sources and interprets and produces the relevant reports, summaries, and briefing notes that will be used to inform business decisions.
• Provides recommendations on the identification of the relevant sources of data from which to draw information.
• Works with a variety of internal stakeholders to translate needs into data reports, data insights, and extracts.
• Optimizes visual information for easier consumption and actionable metrics.
• Identifies and maintains processes for ensuring data accuracy and current relevance and representation.
• Provides recommendations process improvements to streamline data collection and report generation.
• Reviews and edits requirements, specifications, business processes, and recommendations related to proposed solutions.
• May be required to coach and develop team members on data analytics and related tools to achieve required business outcomes.

To thrive in this role, you need to have:

• Good understanding of data mining principles, predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources.
• Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Ability to identify solutions in sprawling data sets and the business mindset to convert insights into strategic opportunities.
• Excellent analytical, problem-solving, and communication skills.
• Excellent ability to work independently and collaborate across multiple teams and build sound working relationships.
• Excellent understanding of current data protection and privacy laws.
• Passionate about achieving results and statistics.
• Technical expertise and knowledge of statistical concepts.
• Ability to identify trends, business opportunities, etc.
• Excellent awareness of critical business issues and priorities.
• Programming skills with querying languages, SLQ, SAS, etc.
• Good understanding of statistical analysis and reporting packages.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Data Science, Business Analytics, Mathematics, Economics, Statistics, Engineering, Computer Science, Computer Engineering or another quantitative field is preferred.
• PL300, DP300 and/or DP600 certification (advantageous)

Required experience:

• Extended demonstrated experience with reporting packages (Business Objects etc.), databases (SQL etc.), and ETL frameworks.
• Extended demonstrated experience working in an analytics capacity.
• Extended demonstrated experience working with data collection tools and software.
• Extended demonstrated experience producing Excel-based reporting.

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Your day at NTT DATA

• The HR Senior Project Manager is an advanced subject matter expert, responsible for the planning, execution and delivering a range of of complex programs related to HR management within scope, budget, and timeline. 
• The role manages multiple related projects, coordinating cross functional teams, managing resources, and ensuring the program's success by utilizing effective project management methodologies.

Key Responsibilities:

• Drives the execution of HR-related projects and programs
• Ensures that HR projects are delivered on time, within scope and within budget
• Engages with key stakeholders to drive project / program success.
• Oversees a program portfolio, ensuring alignment with business objectives.
• Clearly articulates complex ideas to diverse audiences and navigates disagreements and finds win-win solutions.
• Builds consensus among stakeholders with varying interests.
• Tracks, monitors and reports on HR program and project progress to ensure successful execution
• Contributes to the establishment and maintains an organized framework for managing projects.
• Defines project / program scope, objectives, and deliverables in collaboration with stakeholders.
• Contributes to the development of project / program plans, including timelines, budgets, and resource allocation.
• Identifies and manages project / program dependencies, risks and issues.
• Identifies potential roadblocks and takes proactive measures to keep the project / program on track.
• Conducts regular meetings and provides project / program updates to stakeholders.
• Engages and communicates with key stakeholders to understand project / program requirements, expectations, and changes.
• Fosters positive relationships and ensures alignment on project / program objectives.
• Allocates resources effectively to meet project / program goals.
• Ensures project / program deliverables meets quality standards and fulfils customer requirements.
• Identifies project risks and develops risk mitigation strategies.
• Facilitates knowledge transfer and lessons learned sessions to improve future program execution.
• Performs any other relevant task as required.

Knowledge and Attributes:

• Advanced knowledge and understanding of working within a matrixed global organization
• Advanced project management skills.
• Assertive in approach coupled with confidence in the area of expertise and the ability to facilitate business conversations.
• Advanced client engagement and relationship building skills.
• Ability to persuade, negotiate and influence key stakeholders.
• Good conceptual insight and ability to think strategically.
• Excellent ability to establish and manage processes and practices through collaboration and the understanding of business.
• Advanced ability to manage urgent and complex tasks simultaneously.
• Ability to display superior decision-making skills.
• Advanced verbal and written communication skills.
• Advanced business acumen knowledge.

Academic Qualifications and Certifications:

• Associate or Bachelor’s degree in business management, human resources, or a related field
• Professional Project Management certification such as PMP or PRINCE2
• Understanding of human resources responsibilities, processes, operations, and policies will benefit but not a requirement
• Solid proficiency in standard office and project management software, such as Microsoft Office, Microsoft Project, and Visio
• Experience with project management tools and methodologies i.e. familiarity with the Service Now SNI/SPM tool will be beneficial

Required experience:

• 5+ years of project management experience
• Strong attention to deadlines and budgetary guidelines
• Proven success working with all levels of management
• Strong written and verbal communication skills
• Excellent presentation skills
• Advanced experience overseeing projects through the full life cycle.
• Advanced demonstrable experience working in a similar position in a global organization.
• Advanced demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business.
• Advanced stakeholder engagement experience at all levels in the organization.

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• The Solutions Architect is a seasoned subject matter expert, primarily responsible consulting with the client and working with internal teams to create strategies, transformational designs and the architectural vision for complex solutions that address the clients’ needs. 
• This role provides multi-technology consulting services on all aspects of application software, infrastructure and related technology components.

Key Responsibilities:

• Contributes to the development of solution architectures in specific business, infrastructure or functional areas.
• Identifies and evaluates alternative architectures and the trade-offs in cost, performance and scalability.
• Produces specifications of cloud-based or on-premises components, tiers and interfaces, for translation into detailed designs using selected services and products.
• Supports a change programme or project through the preparation of technical plans and application of design principles that comply with enterprise and solution architecture standards.
• Takes responsibility for understanding client requirements, collecting DATA, delivering analysis and problem resolution.
• Monitors the external environment to gather intelligence on emerging technologies.
• Creates reports and technology roadmaps and shares knowledge and insights with others.
• Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
• Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements, including proof of concept (POC).
• Reviews, verifies and improves own designs against specifications.
• Contribute to the development of new go to market services and contributes knowledge on relevant verticals.
• Operates across both the technical levels within the enterprise architecture and the value chain in order to develop holistic and integrated solutions.

Knowledge and Attributes:

• Seasoned knowledge of multi-vendor service integrations and cross-functional software, OS’s and infrastructure designs.
• Excellent communication skills both verbal and written coupled with excellent interpersonal skills to build solid working relationships with internal and external stakeholders.
• Seasoned knowledge on how specific infrastructures and application software are deployed in line with relevant methodologies and frameworks.
• Ability to develop and leverage their seasoned specialist knowledge of reference architectures.
• Ability to maintain knowledge of trends and development in technology domains.
• Ability to keep abreast of industry trends and emerging technologies.
• Seasoned ability to collaborate with cross functional teams such as sales, product, delivery etc.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in computer science, engineering or business or a related field.
• Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
• Safe Scaled Agile certification advantageous.

Required experience:

• Seasoned professional technical, IT or Operations experience within a large scale (preferably multi- national) technology services environment on the following areas: Software development, Application Support and Infrastructure Support.
• Seasoned project or program management experience would be preferred but not essential.
• Seasoned client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
• Seasoned experience in integrating the solution for the particular project with the business domain, enterprise concerns, industry standards, established patterns and best practices.
• Seasoned experience working in an agile development environment.
• Seasoned experience in developing, selling and delivering technical solutions.

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Your day at NTT DATA

• The Principal Systems Design / Architecture Engineer is a highly skilled subject matter expert, responsible for providing expertise in defining the architecture for large systems.
• This role conducts system design activities to ensure that architectural solutions meet technical and functional requirements.
• The Principal Systems Design / Architecture Engineer performs architectural analysis, evaluation, and design of systems that support and seeks to solve complex business and technical problems.

Key responsibilities:

• Provides technical expertise on system design activities and advises on the review of application, software, and system components across a variety of technology stacks.
• Ensures that architectural solutions meet technical and functional requirements.
• Works cross functionally to review existing system architecture and recommends improvements.
• Leads the investigation and scoping of change requests to determine the scale of work to be done and estimate the timeframe and input required.
• Determines system loads and volumes as input into infrastructure requirements.
• Ensures that proposed and existing systems architectures are aligned with the company’s goals and strategies.
• Enables the design and development of new systems and solutions.
• Ensures that new systems and solutions conform to current system architecture and/or align to strategic system architectural direction.
• Leads architectural analysis, evaluation, and design of systems that support and seek to solve complex business and technical problems.
• Enables and ensures that system architecture is delivered in the form of robust and scalable solutions to business problems and needs.
• Identifies, evaluates, and assesses risks in order to mitigate them and eliminates any factor that may interfere or hinder the delivery of the architectural solution and dependent functional requirements.
• Advises on specifications for solutions functional and technical requirements, and implementation phases required in order to deliver on and solve complex business problems.
• Implements architectural governance, standards, metrics for measuring, monitoring and improving architecture.
• Proactively identifies potential problems that could be remediated by more effective architectural solutions.
• Performs any other related task as required.

Knowledge, and Attributes:

• Excellent business acumen with excellent communication and organizational skills.
• Ability to effectively deal with stakeholders in challenging situations.
• Ability to navigate through complexity and ambiguity.
• Extended knowledge of system architecture, design, and delivery.
• Extended understanding of regulatory requirements and organizational standards.
• Extended knowledge of the system design lifecycle models.
• Extended ability to design systems compatible with cloud computing architectures and selection of components.
• Extended ability to design and select system components.
• Excellent planning and decision-making skills.
• Excellent ability to use a variety of design tools.
• Extended understanding of software development practices, including Agile and CI/CD.
• Extended expertise in containerization technologies, such as Docker/Kubernetes.
• Extended expertise in data security and privacy best practices.
• Extended knowledge of clean code concepts, design patterns, test driven (TDD) and behavioral driven development (BDD).

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Information Technology, Computer Science or related field.
• Recommended certifications such as Cloud (Azure Solutions Architect Expert, AWS Certified Solutions Architect); TOGAF preferred.

Key Skills:

Strategic & Architectural Skills

• Integration Architecture Design: Expertise in designing scalable, secure, and maintainable integration solutions.
• Enterprise Integration Patterns: Deep understanding of messaging, orchestration, choreography, and data transformation.
• Solution Architecture: Ability to align integration solutions with business goals and enterprise architecture.

Azure Platform Expertise

• Azure Logic Apps: Designing workflows for business process automation.
• Azure API Management: Architecting secure and scalable API gateways.
• Azure Service Bus & Event Grid: Implementing asynchronous messaging and event-driven architectures.
• Azure Functions: Leveraging serverless computing for lightweight integrations.
• Azure Data Factory: Designing data pipelines for ETL and data movement.

Security & Governance

• Identity & Access Management: Using Azure AD, OAuth2, and RBAC for secure integrations.
• Compliance & Data Protection: Ensuring solutions meet regulatory requirements (e.g., GDPR, POPIA).
• Governance Models: Defining policies for API usage, data flow, and integration lifecycle.

DevOps & Automation

• CI/CD Pipelines: Architecting automated deployment pipelines using Azure DevOps or GitHub Actions.
• Monitoring & Observability: Designing logging and alerting strategies using Azure Monitor and Application Insights.

Technical Breadth

• Hybrid Integration: Connecting on-premises systems (e.g., BizTalk, SAP) with cloud services.
• Data Formats & Protocols: Proficiency in JSON, XML, XSLT, REST, SOAP, and GraphQL.
• Integration Tools: Familiarity with BizTalk Server, MuleSoft, or other middleware platforms.

Certifications (Highly Recommended)

• Microsoft Certified: Azure Solutions Architect Expert
• Microsoft Certified: Azure Developer Associate
• TOGAF or other enterprise architecture frameworks (optional but valuable)

Soft Skills

• Stakeholder Engagement: Communicating effectively with business and technical teams.
• Leadership: Guiding development teams and mentoring junior engineers.
• Documentation & Standards: Defining integration standards and maintaining architectural artifacts.

Required experience:

• Extended demonstrated experience in similar IT roles, with a focus on system design / architecture engineering.
• Extended demonstrated working experience in a large-scale organization.
• Extended demonstrated experience, judgment and drive to plan, make decisions and accomplish individual and team goals.
• Extended demonstrated experience with software development lifecycles.
• Extended demonstrated experience working in a team-oriented, collaborative environment.
• Extended demonstrated systems and/or software development experience is essential.
• Extended proficiency in cloud-based architectures, preferably in popular cloud platforms (Azure, AWS).
• Extended proficiency in designing and implementing scalable, distributed, and high-performance systems.
• Extended proficiency in software design and architecture, ideally with experience dealing with large datasets.

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Your day at NTT DATA

• The Senior Manager, Bid Office is a senior management role, responsible for managing a Bid Office team and develops and refines tools, methods and processes used in the bid process.
• This role ensures that bids are effectively managed from the time that a sales opportunity is qualified in (assessed as a desirable deal for the organization to pursue) to the time that it is won or lost and handed over to the delivery team that will fulfil the project or contract with the client.
• This is a senior people management role accountable for coaching, mentoring and leading a team of Bid Specialists ensuring that KPIs are met.

Key responsibilities:

• May be required to take the lead on large deals that require experience managing large bid teams.
• Manages a high-performing Bid Office team and provide guidance, support, and mentorship to the team to ensure successful bid pursuits.
• Manages the implementation of bid methodologies, processes, tools, templates and policies.
• Ensures project management principles and expertise are applied to the management of bids including the management of resources, timeframes, risk, quality and governance.
• Manages all aspects and stages related to bid management and the process within the organization.
• Works with the relevant cross functional teams to ensure all risk, governance, regulatory compliance terms and conditions are appropriately addressed in bid responses and relevant opportunities.
• Implements best practices for proposal writing, including clear value propositions, compelling messaging, and persuasive storytelling.
• Analyzes bid outcomes, win rates, and feedback to identify areas of improvement and implement strategies for enhanced success.
• Works closely with Bid Specialists to establish clear and effective plans for each bid and execute in accordance with these plans.
• Effectively coordinates bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans.
• Develops and maintains an auditable trail of all bid artefacts and records on recognized company systems.
• Ensures that each bid is subject to the requisite team and management reviews prior to client submission, complying with company corporate deal governance.
• Coordinates the sourcing of general bid collateral from authorized owners in the business.
• Manages the compilation and delivery of all client-facing bid deliverables in accordance with client instructions and requirements as well as company standards.

To thrive in this role, you need to have:

• Extended ability to build a cohesive team and to manage people effectively.
• Extended business and financial acumen.
• Extended understanding of organization's business model and key functions and offerings.
• Excellent attention to detail and high quality of work.
• Extended ability to utilize key systems and tools related to bids.
• Extended knowledge of all elements that contribute to bids including geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, subcontractors).
• Excellent ability to build and maintain strong working relationships with key stakeholders at all levels of the organization and across all functions.
• Extended knowledge about the industry including competitors and market trends.
• Excellent analytical and research skills.
• Excellent verbal and written communication skills.
• Excellent negotiations and problem-solving skills.
• High level of drive and ability to work under pressure.
• Extended understanding of global commerce and business capabilities and policies for global deals.
• Extended project management abilities.
• Excellent ability to work in an everchanging environment.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Business, Commercial, Business Development, Finance or related field.
• Management Development Program certification preferred.
• Relevant project management certification is desirable.

Required experience:

• Extended demonstrated experience managing, coordinating and implementing the bid process successfully within a related environment.
• Extended demonstrated pricing strategy experience.
• Extended demonstrated experience managing a team through coaching and mentoring techniques.

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• We are looking for a highly experienced and strategic Senior Azure Engineer to lead the design, implementation, and optimization of our cloud infrastructure on Microsoft Azure. This role requires deep technical expertise, leadership capabilities, and a strong understanding of cloud architecture, security, and automation. You will play a key role in driving cloud transformation initiatives and mentoring junior engineers.

Key Responsibilities:

• Architect and implement complex Azure solutions aligned with business and technical requirements.
• Lead cloud migration projects and modernization efforts.
• Develop and maintain Infrastructure as Code (IaC) using tools like Terraform, Bicep, or ARM templates.
• Ensure high availability, scalability, and security of Azure environments.
• Collaborate with cross-functional teams to integrate Azure services with enterprise applications.
• Monitor and optimize cloud performance, cost, and reliability.
• Implement and enforce cloud governance, compliance, and security best practices.
• Provide technical leadership and mentorship to junior engineers.
• Stay current with Azure innovations and recommend improvements.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).
• 5+ years of hands-on experience with Microsoft Azure.
• Proven expertise in Azure services including networking, compute, storage, identity, and security.
• Strong proficiency in scripting and automation (PowerShell, Python, Bash).
• Experience with CI/CD pipelines and DevOps tools (Azure DevOps, GitHub Actions).
• Deep understanding of cloud security, identity management, and governance.
• Azure certifications such as AZ-305 (Azure Solutions Architect Expert) or AZ-500 (Azure Security Engineer Associate).

Preferred Skills:

Core Azure Integration Skills

• Azure Logic Apps: Designing workflows to automate business processes.
• Azure API Management: Creating, publishing, securing, and monitoring APIs.
• Azure Service Bus: Implementing messaging patterns for decoupled systems.
• Azure Functions: Writing serverless code for event-driven integrations.
• Event Grid & Event Hub: Handling real-time event streaming and routing.
• Data Factory: Building and managing data pipelines for ETL processes.
• Azure Services Proficiency: Deep understanding of core services like Azure Virtual Machines, App Services, Azure Functions, Azure Storage, and Azure Networking.
• Scripting & Automation: Proficiency in PowerShell, Azure CLI, or Python for automating tasks.
• Networking: Knowledge of VNETs, NSGs, VPN Gateways, ExpressRoute, and Load Balancers.
• Security: Familiarity with Azure AD, RBAC, Managed Identities, Key Vault, and Security Center.
• Monitoring & Logging: Experience with Azure Monitor, Log Analytics, and Application Insights.

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Your day at NTT DATA

• The Senior Creative Services Designer is an advanced subject matter expert, accountable for translating marketing strategies and concepts into visually captivating and compelling designs and developing materials that engage and resonate with target audiences, contributing to brand awareness and business growth.
• This role takes responsibility for conceptualizing and executing high quality creative work and use their understanding of strategies, business problems and briefs, and translate these into creative solutions and executions.

Key responsibilities:

• Ensures regular audits are done to ensure brand alignment, template reviews and will work closely with our graphic design and multi-media teams to ensure we deliver on-brand engaging and emotive content that helps drive our demand engine.
• Works with the content strategy and campaigns teams to ensure new ideas for demand generation campaigns, and marketing communications are brand aligned.
• Implements and enforces brand standards and create procedures and guides to ensure content produced are brand appropriate.
• Actively maintains and reviews content / image / brand libraries to ensure fit-for-purpose templates and adherence to brand guidelines
• Enforces best practices, brand and content alignment across our regional and divisional teams.
• Tracks performance of brand and content utilization in achieving business goals.
• Develops effective models that help achieve optimal content life-cycle management across all platforms, internal and external.
• Develops visually appealing and innovative designs for a variety of marketing materials, including digital assets, print collateral, social media graphics, presentations, email templates, and more.
• Generates graphics and visuals that enhance the impact of marketing campaigns, product launches, promotions, and events.
• Creates consistent and cohesive designs across various platforms and mediums to ensure a unified brand experience.
• Contributes to the development of visual concepts and strategies that resonate with target audiences and align with the brand's overall marketing goals.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Advanced stakeholder engagement skills and excellent verbal and written communication skills that enable you to communicate complex ideas succinctly and in a compelling way.
• Ability to build and cultivate cross functional relationships both internally and externally.
• Advanced strategic thinking, problem-solving, sound brand governance methodologies and managing multiple projects.
• Highly developed program management skills and an ability to deliver major programs on time and budget with clear stakeholder management.
• Displays learning and result orientation.
• Advanced proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design tools.
• Advanced understanding of design principles, typography, color theory, and layout techniques.
• Advanced proficiency in understanding, interpreting, and implementing brand guidelines, ensuring that all brand communications align with the established visual and verbal identity.
• Ability to create comprehensive brand style guides that outline visual elements, typography, color palettes, logo usage, and more.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in English, Journalism, Marketing, Media, or Communications or a related field.

Required experience:

• Advanced experience in a business-to-business marketing role within an IT and/or services company.
• Advanced experience in a multi-national environment is preferred with the relevant experience in developing marketing plans and multi-phase programs across multiple geographies.
• Portfolio showcasing a diverse range of design projects and a strong sense of creativity.

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Your day at NTT DATA

• The SDWAN Engineer is an entry level subject matter expert, responsible for working under supervision and playing a vital role in supporting and maintaining company network infrastructure.
• This role works closely with Senior Managed Services Engineers and cross-functional teams, assisting in designing, implementing, and troubleshooting network solutions to ensure efficient and reliable communication.

Key responsibilities:

• The support of SDWAN solutions such as Fortinet
• The support of FORTI-SDWAN solutions on a central forti-manager
• The engineer will be responsible for making sure that alll client support cases are met, responded to and resolved in a timely manner withouth breaching SLA
• Customer focused - will be required to follow up with clients, have joint troubleshooting sessions with the client to help achieve speedy resolutions
• Must have knowledge of configuring all fortinet value added services ipsec tunnel, fsso, web, filter riles, forti-analyser reports.
• Should have basic knowledge of cisco networking technologies such as BGP, EIGRP, OSPF, HSRP etc
• Ability to communicate and work across different cultures and social groups
• Ability to plan activities and project well in advance, and takes into account possible changing circumstances

Academic qualifications, experience and certifications:

• An appropriate tertiary qualification in computer science or Information technology with a B.Sc.Eng/B.Sc/B.Comm
• Should have a valid CCNA and NSE4 and working towards NSE5
• Advantageous to have CCNA/CCNP SDWAN Enterprise
• Should have Firewall experince (Fortinet)
• At least 4 years experince in a networking environment
• A theoretical and practical understanding and knowledge of networking topologies and TCP/IP is required
• The candidate should have working knowledge ofl computer hardware, operating systems, computer network architechture, routing protocols specifically TCP/IP
• The candidate must be a self-starter who is prepared to work in a dynamic team environment where the latest techniogies are deployed
• Must be pro-active
• Accurate and diligent
• The candidate must be passionate about customer service and strive to deliver an exellent level of service
• Good communication and writing skills
• Work well within a team

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Your day at NTT DATA

• The Senior Associate IT Technical Support Engineer is a developing subject matter expert, responsible for providing a service to internal clients to ensure that the IT infrastructure and systems remain operational.
• This role proactively identifies, investigates, and resolves technical incidents and problems and restoring service to clients by ensuring these incidents are managed to resolution.

Key responsibilities:

• Supports with undertaking regular reviews to ensure that the assigned infrastructure is configured, installed, tested, and operational. Ensures that the software is installed and configured in line with business requirements.
• Supports with proactively identifying problems, events, incidents, and errors prior to or when they occur.
• Fosters good relationships with all stakeholders including vendors, carriers, and colleagues.
• Resolves calls and identifies the root cause of incidents, events, and problems to ensure proactive future management.
• Supports with ensuing the efficient and comprehensive resolution of incidents, problems, events, and requests.
• Reports and escalates unresolved issues to next level Engineers and/or 3rd party vendors.
• Provides continuous feedback to clients, affected parties and update all systems and/or portals as prescribed by standard procedures.
• Proactively support the service desk by receiving calls and incidents, problems, requests, and events when required.
• Supports with ensuring the resolution and recovery of an incident in line with the relevant processes and service level agreements.
• Updates incidents, requests, problems, and/or events with progress and resolution details.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Ability to communicate well and to capture all pertinent details when required.
• Developing ability to explain procedures and technical details to both technical and non-technical audiences in a concise and clear manner.
• Good interpersonal skills with the ability to foster and maintain solid stakeholder relationships.
• Passion for achieving or exceeding expectations.
• Good written and verbal communication skills.
• Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
• Ability to work well in a pressurized environment
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
• Stays up to date with latest relevant IT technology, trends and best practices.

Academic qualifications and certifications:

• Bachelor’s degree or relevant qualification in IT/Computing, or related field.
• ITIL 4 foundation (Non-negotiable)
• Microsoft 365.

Required experience:

• Moderate level of experience required in diagnosis and troubleshooting, IT Technical Support role within a large ICT organization.
• Moderate level of experience interacting and working closely with a variety of internal and external stakeholders at different levels in the business.
• Moderate level of technical experience with a variety of technologies, for example (but not limited to) Secure Print, MS Azure, Meeting Room Technologies and Microsoft 365.