Job Opportunities at The South African Revenue Service (SARS)

Job Purpose

• To plan, manage and monitor the implementation of Office of the Deputy Commissioner activities and end-to-end processes by providing high level administrative support to the office through quality controlling administrative processes and coordinating business unit resources and facilitate the execution of core business unit processes and projects, in order to deliver on approved operational plans and to continuously enhance service delivery as an office.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) in Business Administration / BTech (Office Admin) AND 5-7 years' experience in Executive Office Management, of which 2 years at an Administrator or Coordinator level.

Alternative Qualification and Minimum Experience

• Senior Certification (NQF 4) with 10 years’ experience in Executive Office Management, of which 2 years at an Administrator or Coordinator level.

Minimum Functional Requirements

• Ability to work in a changing environment
• Must cope with will under prolonged pressure
• Functioning in a team while being self-driven and independent
• Willing to work extended hours
• Be on standby at any time for emergencies. 

Job Outputs:

Process

• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Create and maintain a confidential filing system, control and retrieval of documents for the Deputy Commissioner.
• Deliver a support service which require greater emphasis on timelines and or cost effectiveness.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Ensure effective and efficient diary and events management and continuously liaise with fellow office support staff supporting the Deputy Commissioner.
• Executive level liaison at Ministerial and Commissioner level.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change. (I)
• Manage and maintain customer relations by the successful delivery of projects as well as providing continuous feedback and reporting.
• Perform administrative tasks to support the Deputy Commissioner on a day-to-day basis, including but not limited to travel arrangements and subsistence claims, arranging accommodation and car hire bookings.
• Perform administrative tasks to support the Deputy Commissioner on
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Assist with the preparation and management of reports, correspondence and documents for the Commissioner.
• Render secretarial support to the Deputy by receiving visitors, clients, and provide client feedback where necessary.
• Conform to and support the document management process in the office.
• Support the deployment of resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines and standards.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to continuous learning
• Conceptual Ability
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Administrative Support
• Business Knowledge
• Clerical Skills (Fundamental)
• Efficiency Improvement
• Events, Meetings or Task Coordination
• Functional Policies and Procedures
• Implementation and follow through
• Project Management
• Quality Orientation
• Relationship Building
• Reporting
• Service Delivery
• Creative and Innovative Thinking
• Interpersonal Understanding

Deadline:5th September,2025

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Job Purpose

• To lead and manage an audit team to ensure effectiveness of audit operations across multiple tax types.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor’s degree/ Advanced Diploma (NQF7) in Accounting/ Taxation/ Audit qualification with 5 – 7 years’ experience in an Audit environment, of which 1 year at a supervisory level.

ALTERNATE:

• A Senior Certificate (NQF4) with 10 years’ related Audit experience, of which 1 year at a supervisory level.

Minimum Functional Requirements

• Knowledge and experience in at least 2 Tax types.
• Applicable to a specific Audit environment e.g. Tax, Customs or Excise business environments.

Job Outputs:

• Ensure compliance to applicable legislation and all standard operating procedures and policies applicable to business unit.
• Evaluate, collate and analyse information received from various sources to support internal stakeholders with timely and accurate intelligence
• Guide and manage to resolve complex cases and make recommendations for further actions, when required.
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
• Implement change and provide guidelines to direct reports defining the impact of change, the change itself and new requirements as a result of the change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
• Link and communicate unit’s objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery achievement of set objectives within specified time frames, costs and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
• Apply the necessary discretion and judgement in making decisions and overcoming obstacles to attain set goals and objectives for area of accountability.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.

Process

• Manage a team performing efficient audits and assessments of risk basis for all tax types.

Governance

• Implement and use governance and compliance procedures and processes effectively to identify and manage risks and expose previously unknown liabilities.
• Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
• Understand and implement governance control processes and role segregation requirements in area of accountability.

People

• Drive own performance and development in order to achieve and improve on work outputs in line with required response times, quality and service delivery standards.
• Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
• Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.
• Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.

Finance

• Ensure the recording and safe keeping of all functional assets in accordance with set policy and process.
• Ensure teams adherence to specified policies, standards and procedures to prevent and reduce wastage on financial resources and escalate associated risk.
• Draw up a budget aligned to operational delivery plans, monitor and report on variances.
• Implement, manage ad report on cost improvement objectives and communicate or escalate any shortfalls.

Client

• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.
• Manage interdependencies to ensure input and output flow between all teams and divisions and external stakeholders.
• Provide technical support to staff in the execution of their tasks.
• Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Accountability
• Adaptability
• Attention to Detail
• Fairness and Transparency
• Honesty and Integrity
• Problem Solving Analysis
• Respect
• Displays commitment to organisational values and personal trust
• Ability to translate strategy into execution
• Concern for impact of worn behaviour on others
• Develops teams and nurtures interdependencies
• Inspires others to positive action
• Nurtures Future Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity

Technical competencies

• Business Acumen
• Decisiveness
• Business Communication
• Functional Policies and Procedures
• Managerial Budgeting
• Operational Audit
• Planning and Organising
• Problem Analysis and Judgement
• Reporting
• SARS Systems Products
• Tax Compliance Auditing
• Tax Knowledge

Deadline:5th September,2025

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Job Purpose

• The successful candidate will be responsible for analysing, designing, and leading the creation of innovative continuous process improvement and multi-process/function business process solutions across the business process management life cycle.
• The responsibilities also include provide  expertise,  advice  and  support  in  practice  formulation  and  associated  best  practice improvement tactics, by defining and implementing application performance management standards and technologies, and improving the quality of the code eliminating performance bottlenecks and bugs, and aligning maintenance development efforts within the organization's Application Development SDLC, in order to enable tactical translation and operational implementation.
• This role ensures compliance with all new and proposed legislation to achieve sustainable business results in support of the enterprise strategy

Minimum Qualification & Experience Required

• Relevant Bachelor's Degree I Advanced Diploma (NQF 7) Information Technology or related  AND 8 - 10 years' experience in a solution development in an innovation environment, incorporating new technologies and solutions, of which 3 - 4 years at a junior specialist level.
• Experience working with large data models.
• Experience working with MS SQL Server
• Experience working with C#
• Experience working with Minimal Viable Capability

Alternative#

• Senior Certificate (NQF 4) and a relevant IT Qualification(s) / Certification(s), see below, and min 15 years' experience in a solution development in an innovation environment, incorporating new technologies and solutions of which 3-4 years is at a Functional Specialist level.
• Relevant Certification – such as or any other Technology supported by the SARS Enterprise Architecture Framework
• Microsoft Certified Solution Developer (or similar level Microsoft certification in SQL Server) with skills in C# and large volume data processing applications.
• Experience with SQL Server Integration Services and SSRS an advantage.
• Extensive experience with large volume data processing applications.
• Extensive experience with Service Orientated Architecture.
• Extensive experience with cross platform and multi database technology data processing, including Microsoft SQL Server 2008
• Experience working with large data models.

Proficient experience and knowledge in the following:

• Software Engineering practices:
• DevOps
• Microservices
• Event-Driven architectures

Programming Languages:

• C#/.Net
• Java
• Python

Databases:

• Relational Databases: Microsoft SQL Server, PostgreSQL and MySQL
• NoSQL:  MongoDB, Redis, etc.

DevOps

• CI/CD Tools: Jenkins GitLab, GitHub, Azure DevOps, etc
• Containerization and Orchestration
• Kubernetes, Docker, OpenShift etc.

Other Technologies

• API Development
• Blockchain
• Knowledge of MVC
• Working knowledge of source control

Job Outputs:

• Assess software packages on their ability to meet all or parts of specified requirements and advise business owners and management on their technical suitability.
• Provide advice, maintain and implement the organization's systems development standards, methods and procedures.
• Develop and monitor procedures to ensure that new systems developments are compatible with the organization's existing systems, infrastructure and strategic plans.
• Ensure that quality assurance systems, processes and measures are carried out in accordance with the organization's standards, methods and procedures.
• Ensure all work is documented using the selected standards, methods and tools, including prototyping tools where appropriate.
• Ensure that development projects are carried out in accordance with the organization's agreed standards, methods and procedures.
• Oversee and establish the operation of systems and procedures for monitoring and reporting on the progress of systems development projects, taking action to deal with exceptions, problems and unforeseen events in a timely manner.
• Work with Business Solutions to define a costed and prioritised programme of systems development that supports the organization's objectives and strategic plans, and communicate information about the agreed programme to Applications Development teams.
• Participate in policymaking and overall management of IS within the organization.
• Monitoring and reporting on the progress of system changes and enhancements, taking action to deal with exceptions, problems and unforeseen events in a timely manner.
• Analyse and make recommendations  about improvements to specialist systems, procedures and associated area's practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or  professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop and ensure implementation of a practice that builds service delivery excellence and encourage others to provide exceptional stakeholder service.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability (V) - Manages and evaluates the activities of self, others and the business area
• Analytical Thinking - Sees multiple relationships
• Attention to Detail- Monitors work product
• Commitment to Continuous Learning - Keeps current with customers business
• Fairness and Transparency (V) - Management and review
• Honesty and Integrity (V) -Work to build commitment and engagement to improve the behaviour
• Organisational Awareness - Directs and guides organisational culture and practices towards realising business results
• Problem Solving and Analysis – Tactical analysis
• Respect M - Constructive engagement
• Trust M - Displays strong levels of commitment and trust
• Conceptual Ability -Applies learned complex concepts

Technical competencies

• Application Development and Maintenance - Knowledge of software and hardware interfaces, programming and debug solutions
• Business Knowledge - Has good general knowledge with some detailed knowledge of products/functions
• Computer Literacy -Applies concepts of knowledge / skill without requiring supervision, also able to provide technical guidance when required
• Creative and Innovative Thinking- Applies concepts of knowledge / skill without requiring supervision, also able to provide technical guidance when required
• Data Collection and Analysis - Applies concepts of knowledge / skill without requiring supervision, also able to provide technical guidance when required
• Database Design and Management - Codes/tests basic database access modules, debugging/testing/recovery/backup
• Efficiency improvement - Contributes significantly to improving the operational efficiencies Functional Policies and Procedures -Applies concepts of knowledge I skill without requiring supervision, also able to provide technical guidance when required
• IT Development - Designs/codes/unit tests small to medium projects
• IT Knowledge - Seasoned
• Reporting - Masters knowledge I skill, acts with independence and provides guidance and training to others
• System Thinking - Applies systems thinking in process design and application

Compliance Competency

• Application Systems (IT) Proficient in - Proficiency  Level
• Database Architecture (IT) 
• Database Software (IT)Fam with - Proficiency Level

GOC Confidential

• ICT Environment (IT) Familiar 
• IT Qualification - Proficiency Level
• Operating Systems (IT) Famiiar with - Proficiency  Level

Deadline:5th September,2025