Job Roles at Marvel Placement Consultant

Minimum Requirements:

• Beneficial: Bachelor’s degree in Graphic Designing or related field.
• Minimum of 1-years’ proven experience as a Graphic Designer / Graphic Developer.
• Essential: Experience with systems in:
• Adobe Creative Suite,
• InDesign,
• Essential: Experience with Web Development Languages:
• HTML
• CSS
• JavaScript
• Familiarity with Wordpress.
• Strong communication skills and the ability to collaborate with cross-functional teams.

Roles and Responsibilities:

• Collaborate with the marketing team to brainstorm and execute design initiatives.
• Design and produce print and digital content such as brochures, advertisements, and websites.
• Develop and apply innovative graphics and visual elements across diverse platforms.
• Work with developers to create and maintain user-friendly, visually appealing websites.
• Ensure brand consistency across all materials and platforms.
• Stay up to date with industry trends, design tools, and emerging technologies.
• Manage multiple projects simultaneously, prioritising tasks to meet deadlines.

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Minimum Requirements:

• Matric.
• Beneficial: Bachelor’s degree in Graphic Designing or related field.
• Minimum of 3-years’ proven experience as a Graphic Designer / Graphic Developer.
• Essential: Experience with systems in:
• Adobe Creative Suite,
• InDesign,
• WordPress.
• Essential: Experience with Web Development Languages:
• HTML
• CSS
• JavaScript
• Familiarity with Wordpress. 

Roles and Responsibilities:

• Collaborate with the marketing team to brainstorm and execute design initiatives.
• Design and produce print and digital content such as brochures, advertisements, and websites.
• Develop and apply innovative graphics and visual elements across diverse platforms.
• Work with developers to create and maintain user-friendly, visually appealing websites.
• Ensure brand consistency across all materials and platforms.
• Stay up to date with industry trends, design tools, and emerging technologies.
• Manage multiple projects simultaneously, prioritising tasks to meet deadlines.

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Minimum Requirements

• Matric
• Beneficial: Relevant Tertiary Qualification.
• 3+ Years in a similar position.
• Own Vehicle and Valid Driver’s Licence.
• Technical: MS Office and Google Workspace or similar.

Roles and Responsibilities

Receptionist:

• Serve as the initial point of contact, warmly welcoming visitors, suppliers, and customers, and notifying company personnel about incoming visitors.
• Handle phone calls by answering, assisting, and directing them, as well as conveying messages to the appropriate company personnel.
• Organise and maintain the reception area and boardroom.
• Coordinate, book, and communicate deliveries and branch transfers.
• Keep track of office supplies inventory and provide reports on its status.
• Aid in scheduling meetings and making necessary arrangements.

Administrative Assistant:

• Organise and communicate travel and accommodation arrangements upon request.
• Assist in maintaining records and filing documentation.
• Coordinate, communicate, and assist in organising office functions and team-building activities.
• Update and maintain the inventory and asset register.
• Communicate and coordinate vehicle services and repairs.
• Assist and communicate logistical arrangements and logbooks.
• Report on administrative deviations and identify areas for improvement.
• Aid in handling travel and expense claims.
• Contribute to optimizing office layout and efficiently utilising available resources.

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Minimum Requirements

• Matric
• Beneficial: Bachelor’s degree in Marketing or related field.
• Demonstrated success in social media, marketing, and graphic design over at least a three-year period.
• Proficient understanding of leading social media platforms and analytical instruments.
• Outstanding abilities in content creation and graphic design.

Roles and Responsibilities

• Collaborate Developing and implementing effective social media strategies aligned with business objectives.
• Advising on social media trends to keep our online presence fresh and engaging.
• Identifying and crafting primary media messages that resonate with our target audience.
• Creating compelling and exciting content across various social media platforms.
• Collaborating with the marketing team to develop and implement brand management strategies.
• Monitoring the success of social media efforts and providing regular reports to track key performance metrics.
• Generating long-term directions for our social media presence to foster growth and engagement.
• Developing marketing goals and strategies that align with the company's vision and objectives.
• Executing strategic marketing tasks and closely monitoring outcomes to ensure campaign success.
• Preparing comprehensive reports and delivering marketing presentations to internal stakeholders.
• Developing and implementing effective social media strategies aligned with business objectives.
• Advising on social media trends to keep our online presence fresh and engaging.
• Identifying and crafting primary media messages that resonate with our target audience.
• Creating compelling and exciting content across various social media platforms.
• Collaborating with the marketing team to develop and implement brand management strategies.
• Monitoring the success of social media efforts and providing regular reports to track key performance metrics.
• Generating long-term directions for our social media presence to foster growth and engagement.
• Developing marketing goals and strategies that align with the company's vision and objectives.
• Executing strategic marketing tasks and closely monitoring outcomes to ensure campaign success.
• Preparing comprehensive reports and delivering marketing presentations to internal stakeholders.

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Minimum Requirements

• Relevant Bachelors Degree.
• Minimum of 2-years’ experience working with case management of Medical Malpractice Trust matters.
• Own vehicle and valid Driver’s License are essential.
• Willingness to travel occasionally.
• Strong communication skills and the ability to collaborate with clients and various stakeholders. 

Roles and Responsibilities

• Organising and storing messages exchanged with beneficiaries.
• Answering telephone calls and WhatsApp messages, ensuring notes are made on the file.
• Managing general administrative tasks such as filing, scanning, and copying.
• Responding to client enquiries via email, letter, SMS, WhatsApp, and telephone.
• Liaising with beneficiaries/clients from the initial instruction to the successful conclusion of their matters.
• Compiling memos, needs assessments, and reports for the Trustee to facilitate decision-making for the Trust.
• Keeping detailed records of time spent on tasks and documenting it accordingly.
• Using a spreadsheet to capture and track all work related to each beneficiary.
• Utilising a diary management system for effective scheduling.
• Entering data electronically.
• Keeping records of costs and managing the Trust's budget.
• Providing assistance to management with various tasks and necessary feedback.
• Performing related work as assigned.
• Arranging meetings between the Trust and new beneficiaries.
• Preparing memos to accompany beneficiaries to their appointments.
• Scheduling doctor appointments based on the needs assessment.
• Handling client invoicing and preparing financial documents for the Accounting Officer.
• Ensuring all invoices are paid by coordinating with the accounting department.

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Minimum Requirements

• A valid driver’s license and own transportation.
• 4 years of experience in childcare.
• Valid CPR and First Aid certification is beneficial.
• A genuine love for working with children and a compassionate nature.
• Strong communication skills and the ability to collaborate with parents and team members. 

Roles and Responsibilities

• Create a safe and nurturing environment for children under your care.
• Supervise and engage in age-appropriate playtime and educational activities.
• Prepare and serve nutritious meals, adhering to any dietary requirements.
• Maintain a clean and organised space to ensure a healthy and hygienic environment.
• Foster positive relationships with each child, addressing their individual needs and providing emotional support.
• Communicate regularly with parents, sharing updates on their child's activities, progress, and well-being.
• Coordinate and implement activities that contribute to the overall development and happiness of the children.
• Stay vigilant and responsive to any changes in the children's behaviour or needs.
• Adhere to established routines and schedules to provide stability and consistency in the caregiving environment.

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Minimum Requirements:

• Matric.
• Beneficial: Relevant tertiary qualification.
• 2 years’ experience as an Administrator, Office Assistant, or similar role, preferably in the plumbing industry.
• Proficiency in Microsoft Office Suite.
• Excellent organisational and time management skills.
• Beneficial: Familiarity with plumbing terminology and procedures is advantageous.

Roles and Responsibilities:

Basic Administration:

• Perform general office duties, including answering phones, responding to emails, and managing correspondence.
• Maintain and update filing systems, both electronic and physical.
• Order and maintain office supplies as needed.

Invoicing:

• Generate and issue invoices to clients accurately and in a timely manner.
• Record payments received and follow up on outstanding invoices.

Job Coordination:

• Assist in the scheduling and coordination of plumbing jobs.
• Communicate job details, including timeframes and requirements, to plumbing technicians.
• Ensure proper documentation and permits are obtained for each job.

Client Correspondence:

• Act as the primary point of contact for clients, addressing inquiries and concerns professionally and promptly.
• Provide updates to clients regarding the status of their projects.
• Coordinate with clients to schedule appointments and service calls.

Data Entry and Record-Keeping:

• Input job details, client information, and service records into the company's database accurately.
• Maintain comprehensive and organised records of all transactions and interactions.

Assist in Administrative Support:

• Support management and other staff with administrative tasks as required.
• Prepare reports, presentations, and other documents as needed.
• Collaborate with team members to ensure efficient office operations.

Compliance and Regulation:

• Stay informed about industry regulations and compliance requirements.
• Ensure that all administrative processes adhere to legal and regulatory standards.

Continuous Improvement:

• Identify opportunities to streamline administrative processes and improve efficiency.
• Provide feedback and suggestions for enhancing office procedures.

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Minimum Requirements:

• Matric.
• Essential: FAIS qualification.
• Essential: Regulatory Exams: RE5.
• Minimum of 5 years of claims experience.
• Experience with relevant Claims Systems (Cardinal 360, CIMS or Flexi)
• Proficient in Microsoft Office and Advanced Excel.
• Knowledge of insurance practices, markets, and competitors.
• Binder experience.

Roles and Responsibilities:

Claims Processing:

• Register all claims promptly within 2 hours and refer to insurers as needed.
• Adhere strictly to mandated procedures.
• Quickly appoint assessors or loss adjusters when necessary.
• Capture payments and process credits on the same day.
• Address recoveries within 7 days and follow up within 30 days.
• Conduct weekly follow-ups on outstanding invoices.
• Finalise claims promptly upon receipt of final correspondence.
• Expedite relevant claims for quick resolution within 48 hours.
• Keep clients updated on claim progress through the diary system.

System Administration:

• Amend estimates promptly upon receipt of new quotes or assessor reports.
• Ensure accurate completion of all relevant fields as per procedure.
• Immediately record or save documents and conversations on the system.
• Log all telephonic conversations with content, dates, and times.

Policy Amendments and Risk Management:

• Notify underwriters promptly upon receipt of claim forms.
• Alert underwriters immediately to claims revealing adverse risk features.

Diary Management and Business Acumen:

• Maintain an up-to-date diary daily.
• Stay in contact with service providers to remain informed of any changes.
• Stay abreast of relevant legislation affecting business processing.

Client Focus and Accountability:

• Respond professionally and accurately to client queries within 1 day.
• Ensure compliance with system procedures and information recording.
• Deliver on promises made.
• Provide personal and proactive client service, answering the telephone promptly.

Financial Discipline and Office Efficiency:

• Accurately report monthly data in a timely manner.
• Maintain office equipment and minimize costs.
• Adhere to open plan office protocols and keep workspace organised.

Compliance and Record Maintenance:

• Ensure compliance with FICA and FAIS requirements.
• Maintain concise and courteous written communication.
• Respond promptly to client emails and bind and scan documentation as needed.

Service Providers and Effective Communication:

• Cultivate professional relationships with service providers to meet client expectations.