Job Vacancies at Absa Group Limited (Absa)

About the Job

Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
• Customer Experience: To provide service excellence and achieve customer satisfaction 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies

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About the Job

Job Summary

• To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.

Job Description

• Financial Goals Business Risk Customer Satisfaction Colleague Support

Education

• Further Education and Training Certificate (FETC)

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About the Job

Job Summary

• The purpose of the role is to manage the support, development and maintenance of the financial aspects of the Financial Reporting Systems and General Ledgers. Participate in research, design, development and testing of improvements or new solutions to ensure financial data integrity. Assist with strategy and business requirements for FC Systems. Provide leadership, training and support to stakeholders and team.

Job Description

Accountability: Maintain financial system data integrity

• Contribute towards financial systems data alignment and integration.
• Establish and enforce a stable environment for the maintenance/enhancement of financial processes.
• Monitor the enhancement of all conversion and parameter tables for new requirements to ensure that the financial flow of transactions are correct.

Accountability: Manage and maintain Finance System operations

• Check and execute the scheduling of all relevant jobs.
• Manage and monitor all incidents/Snow Requests logged.
• Monitor incoming interfaces for the ARO entities into SAP ECC/SAP 4 Hana
• Assist in the resolving interface errors

Accountability: Operational delivery, user support and access

• Provide guidance, user support and training relating to finance applications.
• Develop and sustain knowledge and experience regarding product systems and general ledgers, in order to support business units with enhanced service delivery.
• Assist users and colleagues with queries regarding journal posting, transactions, balances, integrity, and master data queries.
• Liaise and escalate any problems/errors that need IT attention.
• Manage access and security on finance systems and maintenance of user authorisation levels.
• Assist with the management of the day-to-day operations of the business area.

Accountability: Stakeholder management

• Build strong relationships with key role players in order to have a clear understanding of their business requirements.
• Understand the impact of the changes and inform business of any risks or impact as a result of changes.
• Provide direction and input to enable Business Units to manage and resolve issues.
• Ensure the satisfaction of the customer (internal or external) needs by responding efficiently, ensuring high quality of work and by meeting the required deadlines.
• Liaising and providing external auditors with required information.

Accountability: Accountability: Process Management

• Execution of processes as designed.
• Constantly review, improve and maintain own activities to enhance the effectiveness and efficiency of processes.
• Recommend areas for improvement in order to reduce cycle times, improve productivity, create capacity and improve process reliability and customer satisfaction.
• Assist in the implementation of new and/or enhanced processes.

Role/Person Specification
Knowledge and Skills

• Exceptional interpersonal and team-working skills
• Reporting System maintenance and enhancement
• SAP ECC/SAP S4 Hana
• Solid financial background
• System life cycle management
• Strong problem-solving skills

Education and Experience

• Sap Accreditation
• B Degree in Commerce or Advanced Diploma in Accounting or Advanced Diploma/B Tech in Information Technology (NQF Level 7.).
• 5 – 8 Years experience in banking/financial and financial systems.

Competencies

• Deciding and initiating action
• Problem solving within ambit of responsibility;
• Relating and networking;
• Adapting and responding to change

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

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About the Job

Job Summary

• 3 to 5 years short term insurance personal lines claims experience essential. Home owners large loss and specialized perils claims experience. Stakeholder management (Internal and External).

Job Description

• Claims Assessment: Process and assess claims following standard operating procedures for specialized and large loss house owners claims. Activities require an advanced knowledge of specialized and large loss claims claims processing framework
• Customer Experience: Provide excellent customer service to both internal and external clients. Handle all customer interactions professionally and timeosly. Build a strong relationship between internal and external stakeholders for support for business interactions
• Administration: Effectively fulfil all required administrative duties, including decision making, tracking and reporting
• Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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About the Job

Job Summary

• Design, build, co-ordinate, implement direct marketing, and customer engagement strategies and campaigns across the customer lifecycle that ensure business and strategic goals of customer, revenue and balance sheet growth are achieved.

Job Description

Portfolio Management:

• Develop and lead engagement initiatives to build and maintain strong relationships and drive marketing campaigns for growth at the most opportune time to meet customers’ needs and drive value for the business. Provide advanced specialist advice and support in the analysis, development and implementation of best practices across value chain(s). Identify and develop solutions for challenges in the relevant business area.

Customer Focused:

• Provide advanced specialist advice and give input to optimise value through the customer life cycle. Develop and maintain relationships with relevant stakeholders that contributes to a culture of customer and business excellence.

Finance:

• Provide advanced specialist advice to grow relevant profitability drivers and prevent and reduce financial wastage in the relevant business area.

Learning and Growth:

• Drive and participate in forums that positively contributes to functional knowledge improvement. Provide advanced specialist advice and input with regards to change management initiatives within the area.

Conduct:

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, enterprise

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)