Adcorp is the workplace solutions provider that seeks new ways to shape markets, economies and our shared future, by offering a wide range of diverse talent management solutions across a vast spectrum of industry sectors, job types, and geographic regions.
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Job Description:
- To drive and be fully accountable for efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules.
Minimum Requirements:
Experience:
- 3-5 years supervisory experience
- HR/IR experience
- Strong Excel skills essential
- PowerPoint presentation skills
Qualifications:
- Grade 12
- Diploma in HR/Labor Relations (pref)
Roles and Responsibilities:
- Overall accountability for effective and efficient admin and payroll management;
- Ensure that Client Success teams adhere to payroll procedures and deadlines;
- Checking, verification and approval of pre-extract reports from Payroll;
- Ensure correct job requisition is received from the Client;
- Ensure all orders are authorized and a comprehensive job requisition is sent to the Resource Centre;
- Establish a relationship with the Resource Centre;
- Provide feedback to Resource Centre on candidates supplied;
- Ensure the completion of all assessments, checks and verification of information according to
- the Standard Operating Procedures;
- Ensure that Assignees are briefed regarding transport arrangements, address, times etc;
- Arrange and control recruitment of assignees as back-up and or replacement staff when
- required according to contract requirements;
- Responsible for reporting on daily fill rate to the client and Operations Executive;
- Forecast and plan for peak and seasonal labour requirements;
- Induction of employees;
- Ensure that protective equipment and related documentation is issued;
- Coordinate transportation for assignees and obtain approval from the client;
- Ensure that pay slips are distributed to assignees;
- Ensuring the integrity of data on the payroll system;
- Compile and deliver accurate reports as per client requirements;
- Ensure a complete record of all staff on site at all times;
- Ensure that shifts are fully staffed as per client requirements;
- Monitor and manage assignee time keeping;
- Ensure compliance with all regulatory and legislative requirements, SOP's and corporate governance;
- Responsible for the implementation and maintenance of client Service Level Agreements
CUSTOMER
- Establish and maintain relationships with key client management contacts;
- Attend client meetings and conduct regular client visits;
- Develop awareness of client future business needs, identify potential opportunities and communicate;
FINANCE
- Responsible for ensuring on-time and accurate invoice delivery to clients;
- Continuously liaise with credit control, client and service delivery teams to ensure that invoices are paid timeously and queries are resolved;
- Analyse weekly stats per responsible client;
PEOPLE
- Coach and mentor assignees;
- Manage teams and disciplinary issues;
- Manage disciplinary enquiries, CCMA cases, LR activities etc;
- Escalate potential labour risks;
- Establishing a positive work environment that results in a committed, motivated, productive operations team and optimal retention of people;
- Drive transformation within team;
- Ensure the required branch performance management, talent development, and succession
- plan processes are in place, and supported;
- Ensure team members are appropriately trained and developed;
- Responsible for arranging, controlling and overseeing the training of assignees.
End Date: November 14, 2025
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Job Description:
- The Operations Graduate role is to educate and develop a Graduate to be become the next Manager in the Supply Chain team after completing the graduate program.
- This person will be trained in the following areas in the Supply Chain of the Distribution Centres Functions will include People Management, Process Management (Receiving, Production, and Dispatch), Planning, Replenishment, Industrial Relations and SHEQ.
- Everything that you will need to become an effective Operations Manager in the near future in a high paced environment.
Minimum Requirements:
Experience:
- Willing to work in Operations inside the Distribution Centre
- Willing to travel nationally
- Strong numeric and verbal reasoning ability Working knowledge of Labour Legislation
Qualification:
- University Degree in Production/Industrial/Process/Operating Engineering
- Computer literacy (Word, Excel, PowerPoint, Projects) with intermediate skills.
End Date: November 28, 2025
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Job Description:
- The Operations Graduate role is to educate and develop a Graduate to be become the next Manager in the Supply Chain team after completing the graduate program.
- This person will be trained in the following areas in the Supply Chain of the Distribution Centres Functions will include People Management, Process Management (Receiving, Production, and Dispatch), Planning, Replenishment, Industrial Relations and SHEQ. Everything that you will need to become an effective Operations Manager in the near future in a high paced environment.
Minimum Requirements:
Experience:
- Willing to work in Operations inside the Distribution Centre
- Strong numeric and verbal reasoning ability Working knowledge of Labour Legislation.
Qualification:
- Gr 12;
- University Degree in Logistics/Supply Chain
- Computer literacy (Word, Excel, PowerPoint) with intermediate skills
End Date: November 30, 2025
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Job Description:
- The Contract Manager is responsible and fully accountable for efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules..
Minimum Requirements:
Experience:
- Up to 2 years supervisory experience in production/packaging industries
- Food Production, Manufacturing and/or Packaging industry experience essential
- FMCG experience advantageous
- IR/CCMA experience advantageous
- People and Performance Management
Qualification:
- Grade 12 or NQF 4 related Qualification
- NQF 5 Generic Management or Business Management Qualification
- Related industry degree/ND advantageous i.e. CI/Supply Chain/FMCG/Logistics
Roles and Responsibilities:
- Ensure proper planning of employees to execute daily operations tasks
- Tracking of output performance,
- Ensure Toolbox and feedback sessions are in place
- Management of daily ER/IR issues
- Updating of performance dashboards
- Daily operational risk mitigation
- Key client relationship management
- Conduct monthly management scorecard with client to evaluate service
- Processing of payroll for direct staff
- Ensure all HR matrix are up to date
- Management of Health and Safety not limited to safe keeping of safety file
- Safety file maintenance, i.e. insurance certificates etc
- Accurate capturing of weekly and monthly sales orders
- Ensure correct job spec is created for each role within operational reporting structure
- Ensure all additional recruitment requirements are authorized
- Establish a relationship with the Recruitment Centre and liaise with them in terms of specific requirements in terms of profile, background, qualifications and experience
- Provide feedback to Recruitment Centre on candidates supplied
- Ensure the completion of all assessments, checks and verification of information according to the Standard Operating Procedures
- Ensure that employees are briefed regarding, address, times etc (or Supply Recruitment Centre with the brief if agreed)
- Arrange and control recruitment of employees as back-up and or replacement staff when required according to contract requirements
- Responsible for reporting on daily planning to the Business Unit Manager
- Forecast and plan for peak and seasonal staffing requirements in liaison with the client production requirements and Recruitment Centre
- Responsible for ensuring that all employees are briefed with regards to FunxionO, as well as client operating policies, procedures, health & safety and labour relations issues prior to placing an individual on assignment or on the first day at client site
- Ensure that protective equipment and related documentation is issued to employees prior to placing them on site
- Responsible for ensuring that an Annexure A is signed by all employees prior to placement
- Ensure that the payroll process and layout of payslips is explained to employees
- Responsible for arranging, controlling and overseeing the training of employees
- Ensure that employee problems & grievances are addressed and solved promptly and in a professional manner / attending to employee well-being issues and that documented evidence is kept on file where required
- Ensure that all employees are managed on a day-to-day basis in accordance with applicable labour legislation, as well as FunxionO and client site policies and procedures
- Ensure that all incidents involving disciplinary issues are fully investigated, recorded and acted upon in a legally defensible manner
- Management of poor performance in accordance with their job descriptions and job requirements and proper record keeping thereof
- Responsible for ensuring that all disciplinary action is recorded and reported on according to FunxionO standard operating procedures
- Responsible for ensuring that contingency plans are in place to deal with strikes and unplanned work stoppages
- Ensure harmonious industrial relations climate on client sites through collaboration with relevant union officials and shop stewards when required
- Conduct regular meetings with employees
- Ensure that the site team adheres to the payroll deadlines and presents the payroll department with accurate payroll data
- Checking, verification and approval of pre-extract reports from Payroll
- Responsible for ensuring first time accuracy of payroll with no necessity for credit notes or adjustments
- Ensure that pay slips are distributed to employees weekly/monthly (as per payroll frequency)
- Ensure that employee payroll queries are resolved timeously
- Keep a record of payroll queries and provide reports to FunxionO Management when required
- Responsible for ensuring the integrity of data on the payroll system including the accurate loading of employees onto assignments as well as termination of assignments
- Print and hand over pay-slips to all employees
- Compile and deliver accurate reports as per client requirements as and when required
- Ensure a complete record of all staff on site at all times
- Monitor and manage attendance and deal with abuse of sick leave
- Ensure that shifts are fully staffed as per operational requirements
- Monitor and manage employee time keeping
- Ensure that all client invoice processes and requirements are adhered to and queries dealt with timeously in liaison with Account Receivable
- Responsible for ensuring accurate and on time invoicing
- Continuously follow up and engage with clients and Account Receivable to ensure that invoices are paid timeously and within payment terms
- Fully understand client pricing schedules and ensure that all contract expenditure is within the parameters of the approved pricing schedules
- Analyse weekly and monthly stats report from Business Unit Manager and highlight inconsistencies or irregularities
- Perform the role of client liaison officer to build and maintain supportive partnership with the client
- Responsible for the implementation and maintenance of client Service Level Agreements
- Conduct regular meetings with Clients
- Develop awareness of client needs and business and identify potential opportunities within client and communicate to Business Unit Manager
- Responsible for establishing a positive work environment that results in a committed, motivated, productive business unit and optimal retention of staff
- Drive transformation by ensuring recruitment of high caliber staff aligned to achievement of the funxionO Equity targets and goals
- Daily management and coaching of direct reports
- Ensure site adherence to all HR policies, processes and SOPs
- Ensure the required team performance management, talent development, and succession plan processes are in place, and supported by individual development plans for each employee
- Ensure team members are appropriately trained and developed to fulfil their roles and drive learning culture in the business unit
- Ensure that team is staffed with high caliber staff to drive the day-to-day operations and service delivery on responsible site/s
- Ensure safety rules are followed and cardinal rules adhered to
- Uphold FunxionO procedure on incident reporting and investigation in conjunction with clients procedure
- Ensure the required employee documentation management processes and systems are in place on all responsible sites to ensure compliance with internal, Adcorp and DoL audits
- Ensure regional operations compliance with relevant legislation, client SLAs, company policies/SOPs and corporate governance requirements
- Ensure effective management of health and safety and IOD processes to ensure compliance with legislation, Company guidelines and client requirements
- Along with the HR team, ensure processes associated with BBBEE and Employment Equity compliance are adhered to
End Date: November 20, 2025
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Job Description:
- The Contract Manager is responsible and fully accountable for efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules..
Minimum Requirements:
Experience:
- Up to 2 years supervisory experience in production/packaging industries
- Food Production, Manufacturing and/or Packaging industry experience essential
- FMCG experience advantageous
- IR/CCMA experience advantageous
- People and Performance Management
Qualification:
- Grade 12 or NQF 4 related Qualification
- NQF 5 Generic Management or Business Management Qualification
- Related industry degree/ND advantageous i.e. CI/Supply Chain/FMCG/Logistics
Additional Requirements:
Roles and Responsibilities:
- Ensure proper planning of employees to execute daily operations tasks
- Tracking of output performance,
- Ensure Toolbox and feedback sessions are in place
- Management of daily ER/IR issues
- Updating of performance dashboards
- Daily operational risk mitigation
- Key client relationship management
- Conduct monthly management scorecard with client to evaluate service
- Processing of payroll for direct staff
- Ensure all HR matrix are up-to-date
- Management of Health and Safety not limited to safe keeping of safety file
- Safety file maintenance, i.e. insurance certificates etc
- Accurate capturing of weekly and monthly sales orders
- Ensure correct job spec is created for each role within operational reporting structure
- Ensure all additional recruitment requirements are authorized
- Establish a relationship with the Recruitment Centre and liaise with them in terms of specific requirements in terms of profile, background, qualifications and experience
- Provide feedback to Recruitment Centre on candidates supplied
- Ensure the completion of all assessments, checks and verification of information according to the Standard Operating Procedures
- Ensure that employees are briefed regarding , address, times etc (or Supply Recruitment Centre with the brief if agreed)
- Arrange and control recruitment of employees as back-up and or replacement staff when required according to contract requirements
- Responsible for reporting on daily planning to the Business Unit Manager
- Forecast and plan for peak and seasonal staffing requirements in liaison with the client production requirements and Recruitment Centre
- Responsible for ensuring that all employees are briefed with regards to FunxionO, as well as client operating policies, procedures, health & safety and labour relations issues prior to placing an individual on assignment or on the first day at client site
- Ensure that protective equipment and related documentation is issued to employees prior to placing them on site
- Responsible for ensuring that an Annexure A is signed by all employees prior to placement
- Ensure that the payroll process and layout of payslips is explained to employees
- Responsible for arranging, controlling and overseeing the training of employees
- Ensure that employee problems & grievances are addressed and solved promptly and in a professional manner / attending to employee well-being issues and that documented evidence is kept on file where required
- Ensure that all employees are managed on a day to day basis in accordance with applicable labour legislation, as well as FunxionO and client site policies and procedures
- Ensure that all incidents involving disciplinary issues are fully investigated, recorded and acted upon in a legally defensible manner
- Management of poor performance in accordance with their job descriptions and job requirements and proper record keeping thereof
- Responsible for ensuring that all disciplinary action is recorded and reported on according to FunxionO standard operating procedures
- Responsible for ensuring that contingency plans are in place to deal with strikes and unplanned work stoppages
- Ensure harmonious industrial relations climate on client sites through collaboration with relevant union officials and shop stewards when required
- Conduct regular meetings with employees
- Ensure that the site team adheres to the payroll deadlines and presents the payroll department with accurate payroll data
- Checking, verification and approval of pre-extract reports from Payroll
- Responsible for ensuring first time accuracy of payroll with no necessity for credit notes or adjustments
- Ensure that pay slips are distributed to employees weekly/monthly (as per payroll frequency)
- Ensure that employee payroll queries are resolved timeously
- Keep a record of payroll queries and provide reports to FunxionO Management when required
- Responsible for ensuring the integrity of data on the payroll system including the accurate loading of employees onto assignments as well as termination of assignments
- Print and hand over pay-slips to all employees
- Compile and deliver accurate reports as per client requirements as and when required
- Ensure a complete record of all staff on site at all times
- Monitor and manage attendance and deal with abuse of sick leave
- Ensure that shifts are fully staffed as per operational requirements
- Monitor and manage employee time keeping
- Ensure that all client invoice processes and requirements are adhered to and queries dealt with timeously in liaison with Account Receivable
- Responsible for ensuring accurate and on time invoicing
- Continuously follow up and engage with clients and Account Receivable to ensure that invoices are paid timeously and within payment terms
- Fully understand client pricing schedules and ensure that all contract expenditure is within the parameters of the approved pricing schedules
- Analyse weekly and monthly stats report from Business Unit Manager and highlight inconsistencies or irregularities
- Perform the role of client liaison officer to build and maintain supportive partnership with the client
- Responsible for the implementation and maintenance of client Service Level Agreements
- Conduct regular meetings with Clients
- Develop awareness of client needs and business and identify potential opportunities within client and communicate to Business Unit Manager
- Responsible for establishing a positive work environment that results in a committed, motivated, productive business unit and optimal retention of staff
- Drive transformation by ensuring recruitment of high caliber staff aligned to achievement of the funxionO Equity targets and goals
- Daily management and coaching of direct reports
- Ensure site adherence to all HR policies, processes and SOPs
- Ensure the required team performance management, talent development, and succession plan processes are in place, and supported by individual development plans for each employee
- Ensure team members are appropriately trained and developed to fulfil their roles and drive learning culture in the business unit
- Ensure that team is staffed with high caliber staff to drive the day to day operations and service delivery on responsible site/s
- Ensure safety rules are followed and cardinal rules adhered to
- Uphold FunxionO procedure on incident reporting and investigation in conjunction with clients procedure
- Ensure the required employee documentation management processes and systems are in place on all responsible sites to ensure compliance with internal, Adcorp and DoL audits
- Ensure regional operations compliance with relevant legislation, client SLAs, company policies/SOPs and corporate governance requirements
- Ensure effective management of health and safety and IOD processes to ensure compliance with legislation, Company guidelines and client requirements
- Along with the HR team, ensure processes associated with BBBEE and Employment Equity compliance are adhered to
Competencies
- Knowledge of labour relations and employment legislation
- Knowledge and understanding of payroll associated administration and processes
- Understanding of the Clients Business (Industrial Services)
- Supervisory Skills
- Communication Skills / Written and Verbal
- Interpersonal Skills
- Conflict Resolution Skills
- Computer Literacy
- Accountability
- Attention to detail and accuracy
- Collaboration
- Customer Focus
- Honesty
- Diligent
- Confident
- Goal focused
- Flexibility
- Financial target drive
- Continuous improvement
- Numeracy
- Negotiation
- Planning
- Resilience
- Stress Tolerance
End Date: November 21, 2025
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Job Description:
- The primary goal is to optimize processes, increase productivity, and enhance efficiency at client sites in alignment with business objectives. This will be achieved by minimizing waste, streamlining workflows, and reducing delays, resulting in improved operating performance.
- Furthermore, the role will focus on developing growth-driven solutions that not only improve current processes but also create new opportunities for revenue generation.
- The job purpose will emphasize innovation and cost-consciousness, with a focus on delivering value to clients while maintaining profitability for the business.
Minimum Requirements:
Minimum Experience:
- 1 – 2 years of experience in a Continuous improvement or process optimisation environment.
- Experience in Production and Packaging, Warehousing, and Logistics/ FMCG and/or similar industries is essential.
- Yellow belt in six sigma advantageous
- Project management principles advantageous
- Knowledge of processes simulation and Business Process Mapping (BPM) principles
Minimum Qualification:
- Degree in Chemical/Industrial/Mechanical Engineering
- Project management qualification advantageous
Additional Requirements:
In Addition: -
- Valid driver’s license and own car essential
Roles and Responsibilities:
Process Optimization and Design
- Assess and analyze client processes to identify areas of inefficiencies.
- Lead process optimization and Continuous improvement projects.
- Update processes and procedures and oversee deployment and publication of processes and procedures across the regions.
- Apply various Industrial/Systems Engineering problem-solving principles to refine and re-engineer business processes to enhance customer experience and business profitability.
- Design production processes that maximize efficiency and reduce waste.
- Provide input into the documentation, formalization and validation of the to-be concept and design proposals.
- Define process performance criteria and requirements in terms of business-centric & customer-centric measures (e.g.: Time, cost, value, response time etc.)
- Proactively participate in business improvement forums and change initiatives.
- Facilitate and integrate process optimization & process designs initiatives amongst role-players.
Business Analysis
- Perform business impact analysis in liaison with line managers on any change that is imposed on the current operational environment.
- Measure and baseline all current main value chains' performance and comparison of the to–Be process performance.
- Apply basic methodologies to identify bottom line and economic profit enhancement & optimization opportunities.
- Deliver quantifiable savings & benefits, in line with improved customer experience, through projects.
- Support the Operations team on collection and analysis of all metrics related to projects and the production of agreed format reports for the monthly business reviews.
- Facilitate and conduct sessions with cross-functional role players to design, develop, and review processes or changes in the current operational environment.
Project Management
- Manage and coordinate (assist in) implementation efforts of enhancements and change initiatives.
- Deliver project objectives to achieve desired quality and impact, within the time planned and within approved budget.
- Responsible for project stakeholder communication and management before and during the implementation.
- Provide project management capability to set up, manage, and control projects throughout their lifecycle.
- Identify and manage work stream interdependencies, risks, and issues affecting the successful delivery of the project.
Research and Development
- Research new Industry Trends with respect to Products, Services, Process, and Technology.
- Lead in creating and maintaining of the Business Process Management Library.
Consulting, Coaching, and Mentoring
- Motivate, Lead, and Direct project team members & consult with business unit managers towards achieving goals.
- Coach and Mentor CI Graduates for the duration of their program.
- Act as a coach to business (line managers) regarding process re-engineering and improvement methodologies and principles.
- Share best practices both within Projects and between team members across the business.
- Business Alignment & Subject Matter Expert (SME) inputs
- Create & maintain synergies with various stakeholders before / during / after process re-engineering and implementation.
- Interact and attend meetings and workshops to ensure initiative impacts are pro-actively identified so that implementation can be coordinated.
- Present initiatives at various forums (Meetings, Adcorp Roadshows, etc).
Controls, Compliance and Administration
- Conducting regular audits of processes and procedures to ensure compliance with relevant regulations and standards.
- Ensuring that all project activities comply with legal and regulatory requirements, as well as with internal policies and procedures.
- Maintaining accurate and up-to-date documentation of all project activities, including project plans, status reports, and budgets.
- Ensuring that all project documentation and data are stored securely and in compliance with Adcorp data management standards.
Competencies:
- High Level Computer Literacy in the MS Office package
- Ms Visio
- MS Projects
- MS Excel
- MS Word and PowerPoint
- Strong understanding of CAD & Simulation systems
- Strong Data Analytical skills
- Ability to learn and adopt new technologies quickly.
- Strong Reporting Skills
- Sound Presentation skills
- Developing and delivering compliance training programs to team members and other stakeholders.
- Solid understanding of Lean Six Sigma methodologies, process improvement and optimization initiatives.
- Experience in project management with the ability to manage multiple projects simultaneously.
- Ability to facilitate cross-functional teams, manage conflict and build consensus towards achieving project goals.
- Strong business acumen with the ability to understand business strategies, objectives, and the impact of process improvement initiatives on the business.
- Ability to coach, mentor, and lead teams towards achieving goals.
- Detail-oriented with strong organizational and time management skills.
- Adaptability
- Interpersonal Skills
- Client Focus
- Customer service
- Collaboration
- Creativity / Innovation
- Planning
- Proactive
- Problem Solving
- Results Driven
- Stress tolerance
- Resilience
- Team player
- Excellent communication Skills – Written, Verbal
End Date: November 21, 2025
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Job Description:
- The Contract Supervisor is responsible for day to day operational service delivery in line with client Service Level Agreements and Pricing Schedules.
Minimum Requirements:
Experience:
- Min 3 years’ experience in a Supervisory role with HR generalist experience
- Warehousing industry experience would be an added advantage
- People and Performance Management
Qualification:
- Grade 12 or NQF 4 related Qualification
- Tertiary business qualification ideally in logistics, supply chain management or HR would be an added advantage
Additional Requirements:
Roles and Responsibilities:
- Understand client needs and compile comprehensive job description for each role
- Establish a relationship with Resource centre and liaise with them in terms of employee requirements
- Provide feedback to Resource Centre on candidates supplied
- Ensure that the Resource Centre maintains a pool of readily available potential candidates as per contract requirements
- Briefing of employees including transport arrangements, address, times etc, (or supply Recruitment centre with brief if agreed.)
- Understand client needs and compile comprehensive job specification to give to the Resource Centre
- Establish relationship with Resource centre and liaise with them in terms of employee requirements
- Briefing of all assignees with regards to FunxionO, as well as client operating policies, procedures, health & safety and labour relations issues prior to placing an individual on assignment or on the first day at client site.
- Issue of protective equipment (and related documentation), prior to placing an individual on assignment
- Ensure that a new Annexure A is signed by employees for each site project
- Explain payroll process and layout of payslips to employees
- Introduce employees to client contacts
- Coordination of transport of employees and approval thereof by client and/or Operations Manager
- Ensure all employee’s are inducted and have clear understanding of job requirements, shift patterns and output expectations
- Conduct training with new employee’s and monitor progress to ensure candidate is efficient
- Address and solve employee problems & grievances promptly and in a professional manner / attending to employee wellbeing issues.
- Ensure that all employees are managed on a day to day basis in accordance with applicable labour legislation, as well as FunxionO and client labour relations policies and procedures.
- Ensure that all incidents involving disciplinary issues are fully investigated, recorded and acted upon in a legally defensible manner, seek guidance from the Contract Manager and Labour Relations Manager as required
- Manage poor performance in accordance with employee job descriptions and job requirements and proper record keeping thereof
- Ensure payroll department is presented with accurate payroll data processed within deadline. This might involve other individuals but the overall responsibility lies with the Contract Manager
- Checking, verification and approval of preextract reports from Payroll
- Responsible for ensuring first time accuracy of payroll with no necessity for credit notes or adjustments
- Distribute payslips weekly/monthly to employees (as per payroll frequency)
- Resolve employee payroll queries timeously
- Compile and deliver accurate reports as per the Contract Manager and client requirements (e.g. any production related report, shift reports,overtime, hrs worked, disciplinary reports etc).
- Monitor attendance and deal with unauthorised absenteeism and abuse of sick leave
- Manage employee pool to ensure all shifts are fully staffed
- Monitor timekeeping and extended breaks of employees and take appropriate remedial action
- Ensure communication with transporters to ensure timeous delivery of staff
- Responsible for ensuring accurate and on time invoice delivery
- Ensure that signed proof of delivery is obtained for all invoices
- Continuously follow up and engage with clients and Credit Control to ensure that invoices are paid timeously and within payment terms
- Ensure that all client invoice queries are dealt with timeously in liaison with Credit Control and / or escalated as necessary
- Monitor expenditure with regard to PPE, medicals etc and ensure that costs do not exceed the parameters of the Pricing Schedule provisions
- Ensure any changes made during shift due to operational requirements from client side is billed
- Continuously monitor shift performance to ensure all client deadlines are met, together with quality standards so that no penalties are incurred.
- Establish and build a relationship with client representatives
- Understand client requirements and ensure daily communication is maintained with the client in terms of operational service delivery requirements
- Attend formal meetings at client with the Contracts Manager when required.
- Develop awareness of client needs and business and identify potential growth opportunities within client and communicate to Operations Manager
- Ensure the required employee documentation management processes and systems are in place on all responsible sites to ensure compliance with internal, Adcorp and DoL audits
- Ensure compliance with relevant legislation, client SLAs, company policies/SOPs and corporate governance requirements
- Ensure effective management of health and safety and IOD processes to ensure compliance with legislation, Company guidelines and client requirements
End Date: November 21, 2025
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Job Description:
- The Operations Manager proactively ensures operational service delivery excellence on clients’ requirements through the Contracts team, as well as ensuring contract profitability across a client cluster whilst continuously seeking quality and service improvement interventions.
Minimum Requirements:
Experience:
- Min 3-5 years’ experience in a management role within process driven working environments and or industries.
- Warehouse and production industry experience would be an essential
- FMCG experience advantageous
- IR/CCMA experience advantageous
- Exposure to unionized environments would be an advantage
- People and Performance Management
Qualification:
- Grade 12 or NQF 4 related Qualification
- Tertiary business qualification ideally in logistics, supply chain management or process / industrial engineering
Additional Requirements:
Roles and Responsibilities:
Operations Effectiveness and Efficiency
- Ensure operational effectiveness of solutions aligned to commercial offering agreed upon
- Identification of opportunity within individual operations to find efficiencies and to evolve service offerings
- Develop balance scorecards driven by KPI’s that drives the daily operational focus
- Financial alignment and management of every service offering to ensure agreed levels of profitability
- Implementation and management of new and existing strategies linked to operational efficiencies and business imperatives
Recruitment and Selection
- Ensure operational teams recruitment and selection of employees is according to client operational requirements and standard operating procedures, through sign off/agreement with requisitions to resource centre
- Monitor and manage weekly activity reports from resource in terms of quantity (fill rate) and quality
- Ensure there is a skills match linked to individual project and locations
- Monitor inductions conducted by operational teams and follow up on outstanding inductions
- Ensure quality of inductions conducted against standardised guidelines through random audit
Industrial Relations
- Monitor IR activity of cluster and include on stats dashboard
- Escalate potential risk to client or Business Unit Manager/ ER Manager/ Operations Executive
- Chairing of disciplinary hearings as required
- Ensure understanding of, changes to and compliance with relevant bargaining councils and understanding the relevance of these provisions to various contracts
- Support Business Unit Manager / ER Manager in preparation for CCMA cases
- Handle CCMA cases when required
- Drive harmonious industrial relations climate through contact meetings with relevant union officials and shop stewards when required
Production Management
- Analyse shift management reports planning and organising production schedules assessing project and resources requirements overseeing production processes determining quality control standards monitoring the production processes and adjusting schedules as needed
- Ensure team compliance with payroll standard operating procedures
- Attend to escalated payroll queries
- Ensure delivery of client reports by Contract Management team when required and monitor quality thereof
- It is advisable although not critical for the Operations Manager to utilise a weekly operations dashboard which is updated weekly to ensure smooth running of operations for cluster
- Monthly reporting to BUM re full spectrum of responsibilities including contract specific figures
- Ensure maintenance of employee files by operational teams through auditing of files monthly of a representative sample
Client Relations Management
- Establish and build a relationship with client management
- Develop understanding of the nature of the clients business and their requirements
- Understand client requirements and ensure service delivery compliance according to agreed terms in respect of:
- Daily/weekly scorecard meeting requirements
- Site visits
- KPI’s
- Develop operational SOP per client according to SLA
- Attend formal meetings at client with Business Unit Manager / Operations Executive when required
- Develop awareness of client needs and business and identify potential opportunities within client and communicate to BUM / KAM/ Sales
- Resolve escalated queries with client or further escalate to BUM if necessary estimating, negotiating and agreeing budgets and timescales with clients and managers re-negotiating timescales or schedules as necessary liaison with buyers and scheduling team based on operational requirements
Health and Safety
- Monitor and IOD’s and analyse and investigate trends
- Make recommendations in terms of preventative measures
- Maintain on-site Health and Safety files
- Conduct on-site risk assessments
- Manage all SHEQ requirements in the operational area on our clients site
Cost Management
- Compile client costings and negotiate increases annually
- Provide forecasts for BUM when required
- Continuously liaise with Accounts Receivable and client to ensure escalated queries are resolved
- Review of age analysis monthly and in accordance with SLA and flag any issues
- Attend telecoms when required to resolve problem accounts
- Analyse weekly stats per responsible client and highlight inconsistencies or irregularities and investigate reasons for these
- Sick leave and FRL
- GP%
- Sundry billings
- Billing accuracy
- Monitor and Manage PPE costs per employees per site and conduct random PPE audits
- Monitor and Manage transport and training costs
- Monitor operational delivery costs
- Manage profitability of each aspect of the operations
- Provide link between project staff (e.g. learner ships, key accounts, sales) and operations and ensure execution of agreed group commitments
Sales
Pre-sales
- Attend site visit with sales team to conduct needs analysis
- Assist Sales to compile costing
- Assess availability of operational resources to deliver on client requirements
- Brief resource team of potential assignees required for client
Post-sales
- Provide input into the development of the transitional start up plan
- Execution and Monitoring of transitional plan
- Ensure final sign off with Sales
People Management
- Recruitment of direct reports according to HR standard operating procedures
- Ensure that direct reports attend induction and relevant training arranged
- Daily management and development of direct reports
- Performance management and development of direct reports according to HR standard operating procedures
- Ensure adherence to all HR Policies and procedures
- Reviewing employee performance
- Identifying training needs and ensure execution with HR
Competencies
- Knowledge of labour relations and employment legislation
- Knowledge and understanding of payroll associated administration and processes
- Understanding of the Clients Business (Industrial Services)
- Computer literacy (Word, Excel, Outlook) with advanced Excel skills
- Strong numeric and verbal reasoning ability
- Excellent English verbal and written communication skills
- Quality Orientation
- Assertive
- Persuasive
- Strong interpersonal and networking skills
- Conflict resolution/Negotiation skills
- Customer service orientation
- Planning and organising skills
- Problem solving ability and initiative
- Stress tolerance (resilience)
- Deadline driven
- Technical skills
- Project management skills
- Team working skills
- Entrepreneurial
End Date: November 21, 2025
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Job Description:
- The Contract Manager is responsible and fully accountable for efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules..
Minimum Requirements:
Experience:
- Up to 2 years supervisory experience in production/packaging industries
- Food Production, Manufacturing and/or Packaging industry experience essential
- FMCG experience advantageous
- IR/CCMA experience advantageous
- People and Performance Management
Qualification:
- Grade 12 or NQF 4 related Qualification
- NQF 5 Generic Management or Business Management Qualification
- Related industry degree/ND advantageous i.e. CI/Supply Chain/FMCG/Logistics
Additional Requirements:
Roles and Responsibilities:
- Ensure proper planning of employees to execute daily operations tasks
- Tracking of output performance,
- Ensure Toolbox and feedback sessions are in place
- Management of daily ER/IR issues
- Updating of performance dashboards
- Daily operational risk mitigation
- Key client relationship management
- Conduct monthly management scorecard with client to evaluate service
- Processing of payroll for direct staff
- Ensure all HR matrix are up-to-date
- Management of Health and Safety not limited to safe keeping of safety file
- Safety file maintenance, i.e. insurance certificates etc
- Accurate capturing of weekly and monthly sales orders
- Ensure correct job spec is created for each role within operational reporting structure
- Ensure all additional recruitment requirements are authorized
- Establish a relationship with the Recruitment Centre and liaise with them in terms of specific requirements in terms of profile, background, qualifications and experience
- Provide feedback to Recruitment Centre on candidates supplied
- Ensure the completion of all assessments, checks and verification of information according to the Standard Operating Procedures
- Ensure that employees are briefed regarding , address, times etc (or Supply Recruitment Centre with the brief if agreed)
- Arrange and control recruitment of employees as back-up and or replacement staff when required according to contract requirements
- Responsible for reporting on daily planning to the Business Unit Manager
- Forecast and plan for peak and seasonal staffing requirements in liaison with the client production requirements and Recruitment Centre
- Responsible for ensuring that all employees are briefed with regards to FunxionO, as well as client operating policies, procedures, health & safety and labour relations issues prior to placing an individual on assignment or on the first day at client site
- Ensure that protective equipment and related documentation is issued to employees prior to placing them on site
- Responsible for ensuring that an Annexure A is signed by all employees prior to placement
- Ensure that the payroll process and layout of payslips is explained to employees
- Responsible for arranging, controlling and overseeing the training of employees
- Ensure that employee problems & grievances are addressed and solved promptly and in a professional manner / attending to employee well-being issues and that documented evidence is kept on file where required
- Ensure that all employees are managed on a day to day basis in accordance with applicable labour legislation, as well as FunxionO and client site policies and procedures
- Ensure that all incidents involving disciplinary issues are fully investigated, recorded and acted upon in a legally defensible manner
- Management of poor performance in accordance with their job descriptions and job requirements and proper record keeping thereof
- Responsible for ensuring that all disciplinary action is recorded and reported on according to FunxionO standard operating procedures
- Responsible for ensuring that contingency plans are in place to deal with strikes and unplanned work stoppages
- Ensure harmonious industrial relations climate on client sites through collaboration with relevant union officials and shop stewards when required
- Conduct regular meetings with employees
- Ensure that the site team adheres to the payroll deadlines and presents the payroll department with accurate payroll data
- Checking, verification and approval of pre-extract reports from Payroll
- Responsible for ensuring first time accuracy of payroll with no necessity for credit notes or adjustments
- Ensure that pay slips are distributed to employees weekly/monthly (as per payroll frequency)
- Ensure that employee payroll queries are resolved timeously
- Keep a record of payroll queries and provide reports to FunxionO Management when required
- Responsible for ensuring the integrity of data on the payroll system including the accurate loading of employees onto assignments as well as termination of assignments
- Print and hand over pay-slips to all employees
- Compile and deliver accurate reports as per client requirements as and when required
- Ensure a complete record of all staff on site at all times
- Monitor and manage attendance and deal with abuse of sick leave
- Ensure that shifts are fully staffed as per operational requirements
- Monitor and manage employee time keeping
- Ensure that all client invoice processes and requirements are adhered to and queries dealt with timeously in liaison with Account Receivable
- Responsible for ensuring accurate and on time invoicing
- Continuously follow up and engage with clients and Account Receivable to ensure that invoices are paid timeously and within payment terms
- Fully understand client pricing schedules and ensure that all contract expenditure is within the parameters of the approved pricing schedules
- Analyse weekly and monthly stats report from Business Unit Manager and highlight inconsistencies or irregularities
- Perform the role of client liaison officer to build and maintain supportive partnership with the client
- Responsible for the implementation and maintenance of client Service Level Agreements
- Conduct regular meetings with Clients
- Develop awareness of client needs and business and identify potential opportunities within client and communicate to Business Unit Manager
- Responsible for establishing a positive work environment that results in a committed, motivated, productive business unit and optimal retention of staff
- Drive transformation by ensuring recruitment of high caliber staff aligned to achievement of the funxionO Equity targets and goals
- Daily management and coaching of direct reports
- Ensure site adherence to all HR policies, processes and SOPs
- Ensure the required team performance management, talent development, and succession plan processes are in place, and supported by individual development plans for each employee
- Ensure team members are appropriately trained and developed to fulfil their roles and drive learning culture in the business unit
- Ensure that team is staffed with high caliber staff to drive the day to day operations and service delivery on responsible site/s
- Ensure safety rules are followed and cardinal rules adhered to
- Uphold FunxionO procedure on incident reporting and investigation in conjunction with clients procedure
- Ensure the required employee documentation management processes and systems are in place on all responsible sites to ensure compliance with internal, Adcorp and DoL audits
- Ensure regional operations compliance with relevant legislation, client SLAs, company policies/SOPs and corporate governance requirements
- Ensure effective management of health and safety and IOD processes to ensure compliance with legislation, Company guidelines and client requirements
- Along with the HR team, ensure processes associated with BBBEE and Employment Equity compliance are adhered to
Competencies
- Knowledge of labour relations and employment legislation
- Knowledge and understanding of payroll associated administration and processes
- Understanding of the Clients Business (Industrial Services)
- Supervisory Skills
- Communication Skills / Written and Verbal
- Interpersonal Skills
- Conflict Resolution Skills
- Computer Literacy
- Accountability
- Attention to detail and accuracy
- Collaboration
- Customer Focus
- Honesty
- Diligent
- Confident
- Goal focused
- Flexibility
- Financial target drive
- Continuous improvement
- Numeracy
- Negotiation
- Planning
- Resilience
- Stress Tolerance
End Date: November 21, 2025
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Job Description:
- The Production Supervisor is responsible for ensuring that all production KPI’s are met daily in regard to targets set out and required by Client as per Dispatch plan.
- The Production Supervisor is also responsible for ensuring quality standard are adhered to and maintained within the production environment.
Minimum Requirements:
Experience:
- 2-3 years of experience in a Logistics/Manufacturing/Distribution /TES or Facilities Management Environment
- Min 2 years of supervisory experience
Qualification:
Additional Requirements:
Roles and Responsibilities:
- Ensure Case per hour @ 180 cases;
- Ensure packing standards are achieved;
- Ensure efficiency percentages are adhered to and maintained i.e. 100%;
- Ensure housekeeping standards are adhered to and maintained;
- Ensure that Production progress reports are timeously done every 2 hours;
- Ensure service delivery to Dispatch is maintained and adhered to as well as service delivery from and to all department i.e. Reach Truck to Full Case Pickers etc;
- Allocation work resources vs workload is done accurately and efficient production is maintained;
- Ensure Receipt To Putaway is equal to or under 3 hours;
- Plan life cycle is equal to under 4 hours; Monitor attendance of all staff in Production;
- Ensure all workers are wearing the correct PPE;
- Ensure that Training and Development is in place;
- Compile Daily complement report and send to ADfusion Production Manager;
- Ensure Production runs well and queries are dealt with timeously in liaison with ADfusion Production Manager
End Date: November 14, 2025
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Job Description:
- The Supply Chain Supervisor is responsible for ensuring all warehouse functions are done timeously and accurately.
Minimum Requirements:
Experience:
- Clear understanding of WMS
- Experience in a Logistics and Distribution environment
- Computer literate (MS Office)
- 6 months or more experience
- Must be familiar with WMS
Qualification:
Additional Requirements:
Roles and Responsibilities:
- Monitor attendance of all staff;
- Ensure all workers are wearing the correct PPE;
- Administer leave for all employees in the shift;
- Responsible for all Forward Planning;
- Ensure that Training; Performance management, and succession planning of the TES Supervisors is in place;
- Compile Daily complement report and send to ADFusion Shift Manager;
- Ensure all toolbox tasks are completed before shift starts;
- Ensure the shift runs well and queries are dealt with timeously in liaison with ADfusion Shift Manager. Ensure that process compliance is checked;
- Ensure all Health and Safety regulations are adhered to;
- Ensure Housekeeping is done at the end of each shift;
- Ensure Cycle count is accurately done on each shift; Ensure registers are completed every day for every shift;
- Ensure that staff admin is accurate;
- Ensure employees are paid the correct rates;
- Monitor the Clock in Report;
- Manage Overtime worked and scheduled;
- Manage Incentives Provide daily feedback to the Client;
- Attend daily planning meeting with the client;
- Provide feedback on training;
- Provide feedback on staff complement;
- Provide feedback on KPAs met and missed;Attend Health and Safety meetings
End Date: November 14, 2025
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Job Description:
- To provide day to day operational service delivery in line with client Service Level Agreements and Pricing Schedules
Minimum Requirements:
Experience:
- 1 - 3 years HR administration experience
- Computer Literacy
- TES background (preferrable)
Qualification:
Roles and Responsibilities:
- Checking, verification and approval of pre-extract reports from Payroll
- Coordinate transportation for assignees and obtain approval from the client
- Distribute payslips weekly/monthly to assignees
- Ensure compliance with all regulatory and legislative requirements, SOP's and corporate governance
- Ensure correct job requisition is received from the Client
- Ensure payroll department is presented with accurate payroll data processed within deadline
- Ensure that Assignees are briefed regarding transport arrangements, address, times etc.
- Ensure that protective equipment and related documentation is issued
- Ensure that shifts are fully staffed as per client requirements
- Establish a relationship with the Resource Centre
- Keep a record of payroll queries and provide reports to the Client
- Provide feedback to Resource Centre on candidates supplied
- Understand client requirements and ensure daily communication is maintained with the client in terms of operational service delivery requirements
- Establish and maintain relationships with key client management contacts
- Attend client meetings and conduct regular client visits
- Develop awareness of client future business needs, identify potential opportunities and communicate.
- Responsible for ensuring on-time and accurate invoice delivery to clients
- Continuously follow up and engage with clients and Credit Control to ensure that invoices are paid timeously and within payment terms
- Ensure that all client invoice queries are dealt with timeously in liaison with Credit Control and / or escalated as necessary.
- Monitor expenditure with regard to PPE, medicals etc. and ensure that costs do not exceed the parameters of the Pricing Schedule provisions.
End Date: November 21, 2025
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Job Description:
- Responsible to maintain and grow the Charisma data base by identifying and registering all potential candidates wanting to work through Charisma, ensure the quality and on-going performance of the Charisma Assignees by identifying training needs and the monitoring and managing of their performance at the clinical interface while ensuring that principles of the L.R.A are applied to all assignees during the course of their Charisma duties.
- In depth knowledge of the active workforce, ensuring regular and appropriate placements and playing an active role in assignee retention
Roles and Responsibilities:
- Recruitment of Assignees
- Registration, induction and orientation of assignees
- On going upskilling and clinical evaluations of assignees
- Enforcing Charisma policy and procedure at the clinical interface
- Ensuring and enforcing that the Charisma assignees adhere to the policy and procedure of the clients to which they are allocated.
- Monitoring and managing the conduct and performance of the Charisma assignees at the clinical interface
- Retention of assignees
- Developing and maintaining sound relationships with the clients
- Engaging with the Nurse Managers and Unit Managers, to identify staffing requirements and to identify and assist with proactive solutions
- Attending various appropriate meetings at the clinical interface
- Assisting with the maintenance and integrity of the data base
- Record keeping, compiling or reports, monitoring trends and statistics.
- On going personal development ensuring that knowledge and skills is current to the clinical environment.
End Date: November 14, 2025
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Job Description:
- The Supply Chain Supervisor is responsible for ensuring all warehouse functions are done timeously and accurately.
Minimum Requirements:
Minimum Experience:
- Clear understanding of WMS
- Experience in a Logistics and Distribution environment
- Computer literate (MS Office)
- 6 months or more experience
- Must be familiar with WMS
Minimum Qualification:
Additional Requirements:
Roles and Responsibilities:
- Monitor attendance of all staff;
- Ensure all workers are wearing the correct PPE;
- Administer leave for all employees in the shift;
- Responsible for all Forward Planning;
- Ensure that Training; Performance management, and succession planning of the TES Supervisors are in place;
- Compile Daily complement report and send to ADFusion Shift Manager;
- Ensure all toolbox tasks are completed before the shift starts;
- Ensure the shift runs well and queries are dealt with timeously in liaison with ADfusion Shift Manager.Ensure that process compliance is checked;
- Ensure all Health and Safety regulations are adhered to;
- Ensure Housekeeping is done at the end of each shift;
- Ensure Cycle count is accurately done on each shift;
- Ensure registers are completed every day for every shift;
- Ensure that staff admin is accurate;
- Ensure employees are paid the correct rates;
- Monitor the Clock in the Report;
- Manage Overtime worked and scheduled;
- Manage Incentives
- Provide daily feedback to the Client;
- Attend daily planning meetings with the client;
- Provide feedback on training;
- Provide feedback on staff complement;
- Provide feedback on KPAs met and missed
End Date: November 14, 2025
Method of Application
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