Job Vacancies at G4S

• The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which operations management plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility

• Supervise the effective work flow process for Tellers in the Cash Processing Centre
• Runners receive cash consignments in a stop loss bag and record and scan onto E-viper
• Ensure that there is equal division of the cash consignments per teller and customer requirements
• Ensure that the tellers are processing according to Cash processing policy and procedures
• Obtain the Teller Summary report from compass per customer, to confirm that the tellers are processing according to correct customer banking details. The correct references must be attached to the deposit slip
• Authorize any variances accordingly and record in the Occurrence Book.
• Complete incident report for submission to Client Liaison Officer re any variances
• Issue customer reports on a daily basis
• Ensure that Capitec cash processing is managed against the Pistol-ion reports and balanced accordingly
• Submit all Capitec summary reports to ATM Supervisor for payments
• Supervise the Tellers
• Ensure that all staff are trained on standard operating procedure and policies relevant to their role (specific to cash processing and procedures)
• Health and Safety
• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

The Ideal Candidate
Knowledge Skills Attributes

• knowledge of G4S policies and procedures
• Knowledge of process and procedures within the Cash Centre
• Knowledge of G4S business ethics policy/preventing bribery and corruption
• Knowledge of basic Accounting
• Verbal and written communication skills
• Assist customers with queries
• Record vital information of cash consignments
• Delivering objectives
• Supporting and working with others
• Acting professionally
• Delivering great customer service

Health and safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

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• The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role whichoperationsplays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility
Main Purpose of the Position:

• To ensure a high quality of service is consistently maintained, with optimum efficiency and ensuring traceability of cash containers/items entering, and leaving the vault department. Responsible for receiving cash in containers for hand over to the bank tellers to ensure cash is secured and packed into vault if necessary for overnight storage.

Key Responsibilities
Execute day to day operations within vault operations

• Operate in receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading and/or unloading of CIT and ATM vehicles
• Responsible for the distribution of receipt, moneybags, receipts, daily routes, route keys and schedules to CIT crew
• Efficient operation of issuing and receiving containers, valuable items and documentation necessary for the operational function of the branch
• Use the e-Viper system at all times for audit trail purposes, for all cash/containers/items
• Responsible for the proper use of mechanical handling equipment
• Required to cross-train in multiple processes in order to support all Cash Vault services.
• Required to cross-train in multiple processes in order to support all Cash Processing Centre services
• Control exit and entry of vehicles to loading bays(s)
• To manage the relationship between the Vault and CPC departments in particular and liaise internally with other branch staff and departments to achieve and maintain an effective and efficient vault operation
• To maintain a daily security log including a record of visitors and incidents
• To identify, record and report any vault defects to Vault Controller and ensure that such defects do not comprise the security of the branch
• To ensure that all internal security checks are carried out in accordance with the company procedures
• To escalate reported security and/or procedural failings to the Vault Controller
• To ensure that all keys, forms, and documentation are secured at all times
• Ensure that a full and correct hand/take- over is completed at the end of shift
• Complete all necessary paperwork and ensure records are retained and stored correctly.
• Carry out any other duties that are deemed reasonable.
• Issue, receive and maintain the security of all keys held within the secure area
• Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches.
• Receive consignments of cash for handover to bank tellers
• Secure cash consignments as per company procedures and deliver the consignments to the bank
• Responsible to obtain the necessary paperwork from Floor controllers within the bank
• Verify consignments as per procedures before signing receipt thereof
• Report any discrepancy to the Vault Controller
• Perform duties related to the management of cash floats in the vault
• Receive and handover floats to Cash Processing Centre
• Ensure adherence to all company policies and procedures

Health and Safety (as every employee's responsibility)

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

The Ideal Candidate
Minimum requirements:

• Grade 12 with mathematics and/or accounting
• PSIRA Grade C and CIT
• Firearm competency advantageous
• 1 – 3 years cash/vault/CIT operations experience would be preferred
• Basic knowledge of processes and procedures in the banking environment
• Handling large sums of cash and coin
• Basic accounting principles

Skills And Attributes

• Flexibility in terms of working hours will be required
• Ability to work in a fast-paced environment with the ability to interact well
• Required to regularly lift and/move containers/cash coin trolleys with assistance
• Basic computer literacy
• Understanding the organizational environment
• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Delivering great customer service
• Sharing and co-operating

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• The successful incumbent is a self starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which sales and marketing plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility
Effective compilation of sales quotations and tender documentation in the region in compliance with business strategy

• Effective application and control of company selling price list as per mark-up margins in line with sales strategy.
• Finalize and accept customer quotations
• Effective management of company policies and procedures.
• Prepare and submit sales proposals and tenders to prospective customers.
• Liaise with National Bid team on quality and consistency of sales tenders/bids

Effective development of new business in line with sales targets

Ensure effective development of sales of new and existing product lines

• Identification of potential new business opportunities for Cash Solutions through consultation and cooperation with operational management and Sales Manager with planned prospecting, leads, cold calling, tender notices.
• Arrange and conduct meetings with new and existing business prospects where appropriate, to market G4S integrated Cash Solutions.
• Conduct / arrange site surveys to identify risks and develop appropriate solution to do system design in order to meet customer needs.
• Conduct competitor evaluations to identify risks and develop appropriate solutions through thorough understanding of the competitor environment faced by the region. Liaise with operations on competitor analysis to share knowledge and focus on viable business opportunities.
• Reach and achieve sales targets, focusing on high margin business, and developing business near operational centers

Effective performance and reporting of sales and administrative activities and functions

Preparation and submission of weekly sales call sheet report:

• Appointments
• Prospects
• Signed business
• Ensure that a customer file is maintained
• Ensure effective maintenance of the Sales system updating quotation information, leads and prospects

Customer Retention and corporate account management

• Monitor relationship with designated top customers, scheduling regular visits to ascertain customer satisfaction
• Conduct customer satisfaction surveys
• Achieve customer retention targets and KPIs

The Ideal Candidate
Minimum Requirements:

• Minimum of 3 years experience in a professional sales environment (industry related experience advantageous or essential or recommended) with a proven track record of closing deals and achieving targets
• Experienced in dealing with senior executives.
• Previous experience in technology products such as ATME, Deposita machines and counting house procedures.
• A capable communicator with good English language skills.
• Experience in long sales cycles essential
• Demonstrated ability to deal with high profile individuals
• Solid understanding of the fundamentals of project management and be able to formulate accurate proposals/tenders from start to finish (Essential)
• History of successful execution.
• Experience in Business Development, essential

Knowledge, Skills And Attributes

• Communication (Written and Verbal)
• Negotiation
• Awareness of the market environment
• Driving Delivery
• Customer Thinking
• Professional Credibility
• Delivering objectives