Job Vacancies at Hollywoodbets

Responsibilities

• We have an amazing opportunity for Hospitality Coordinator to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Valid driver’s license Essential
• Proven Experience in working in stadium suites and hosting experience 
• 2-3 years in event industry/stadium suites

What You’ll Do For The Brand:

Operational

• Remain fully informed with industry norms, restrictions and standards to ensure initiatives are compliant.
• Hosting clients and team in hospitality suites of sporting events.
• Good knowledge and working with all elements of Food and Beverage at the event.
• Provide support to the Event Coordinators.
• Weekly reporting on all events.
• Manage events and ensure everything runs smoothly, responsible for team working events.
• Expenditure control.
• Stock Ordering and Stock Control in venues.
• To manage and build relationships with internal and external suppliers.
• To work closely with leaders in the business to develop new initiatives and enhance existing activities. 
• Create and set out proper hospitality procedures. 
• Ensure the health and safety are strictly adhered to. 
• Obtain quotes, set up budgets and adjust when necessary. Record every expense for the event.
• Work with the various departments to achieve objectives.
• Drive attendance to the event.
• Analyse the event performance and give detailed feedback.
• Prepare all events in advance and maintain an annual events calendar.
• Ensure set up and coordination of the event runs smoothly.
• Available to work flexible hours due to events happening after hours and on weekends.
• Available to travel as company is national.
• Maintain a high level of energy for all events.
• Conduct market research and ensure the target market that event reaches are understood.
• Manage multiple projects at one time.

What You’ll Bring To The Team:

• Time Management
• Problem solving
• Planning
• Reporting

Apply Before 09/07/2026

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Responsibilities

• We have an amazing opportunity for a Technology and Data Solutions Specialist to be based in Umhlanga Office, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• 5 years SQL, ETL experience 
• 3 - 5 years software development and ETI experience. 
• Experience in building and supporting data integration and ETL solutions.
• Experience working with reporting and analytics platforms, such as Power BI.
• Exposure to API integrations and automation solutions, API consumptions and integrations. 
• SQL and database development with experience in data modelling and data transformation. 
• Strong working knowledge with ETL development and data pipeline creation.
• SQL, C#, .Net development
• Relevant Degree or Diploma in Information Technology, Computer Science, Information Systems, Software Development, Data Science or related field. 

What You’ll Do For The Brand:

Operational

Data Integration and ETL

• Design, develop and maintain ETL processes and data pipelines.
• Extract, transform, and load data from multiple internal and external sources.
• Monitor data quality, integrity and consistency. 
• Troubleshoot and resolve integration and data flow issues.
• Document ETL processes and data mappings. 

Database Development and Business Intelligence Reporting

• Develop and optimize SQL queries, stored procedures, views, and scripts. 
• Support database maintenance and performance tuning. 
• Conduct data validation, reconciliation, and analysis.
• Assist with data modelling and database design initiatives.

Systems Integration and Automation

• Integrate business systems using APIs and other integration technologies.
• Develop and maintain automated workflows and business processes.
• Identify opportunities to streamline manual processes through technology.
• Support low-code/no-code solutions such and Power Platform where applicable. 

Marketing Technology Support

• Support marketing systems, platforms, and campaign data requirements. 
• Assist with customer data management and campaign reporting.
• Build and maintain data collection solutions such as forms and surveys.
• Enable data-driven decision-making through accurate and accessible information. 
• Stay up-to-date with industry trends and emerging technologies relevant to backend development and the iGaming sector. 
• Manage and integrate third-party data sources, APIs and vendor platforms to support marketing analytics, reporting and business operations. 
• Ensure the quality, integrity, security, and effective utilization of external data across business solutions. 

Solution Development 

• Development and enhance software applications and business solutions. 
• Participate in solution design and technical architecture discussions. 
• Review code and ensure adherence to development standards. 
• Deliver scalable, maintainable, and secure technical solutions. 

Stakeholder Engagement 

• Work directly with business stakeholders to gather requirements.
• translate business needs into technical solutions. 
• Provide technical guidance and recommendations. 
• Communicate complex technical concepts to non-technical users. 
• Collaborate closely with fronted developers, product managers, QA engineers, and DevOps teams to deliver robust solutions end-to-end. 

Support and Continuous Improvement 

• Troubleshoot production issues and perform root cause analysis. 
• Provide support for deployed solutions and systems. 
• Create and maintain technical documentation and SOPs.
• Continuously identify opportunities for improvement and innovation. 
• Any ad-hoc development and solutions-based tasks that may arise. 
• Continuous fault checking in order to reduce dependency. 

What You’ll Bring To The Team:

• SQL & Database Development 
• ETL & Data Pipeline Development 
• Power BI & Data Analytics 
• API & Systems Integration
• C# / .NET Development and Automation
• Python development, Aure SQL and Azure Data Factory (Advantageous)

Apply Before 09/11/2026

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Responsibilities

• We have amazing opportunities for a Sales Agent (Field) to be based in the Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

What You’ll Do For The Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

What You’ll Bring To The Team:

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Apply Before 09/08/2026

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Responsibilities

• We have amazing opportunities for a Financial Reconciliation Manager to be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star?
• The Financial Reconciliation Manager is responsible for the accuracy, completeness, and integrity of financial reconciliations across the Group. The role ensures that all balance sheet accounts are fully reconciled, exceptions are resolved timeously, and reconciliation processes meet internal control, audit, and regulatory standards.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You bring:

• Matric
• Financial Degree
• CA(SA)
• Financial Management 3 + years
• Experience in a Similar Role 3 + years
• People Management

What You’ll Do For The Brand:

Reconciliation Ownership and Oversight (Core Function)

• Oversee and review all balance sheet reconciliations, ensuring completeness and accuracy.
• Ensure all reconciliations are completed monthly, accurately, and within close deadlines.
• Perform or supervise monthly reconciliations, including but not limited to:
• Bank reconciliations
• Accounts receivable reconciliations
• Accounts payable reconciliations
• Cash, loan, and interest reconciliations
• Intercompany and related‑party reconciliations
• Prepayments, accruals and suspense accounts
• Fixed asset registers
• Ensure reconciliations are independently reviewed and compliant with internal policies.

Exception Management and Root‑Cause Analysis

• Investigate and resolve reconciling items, discrepancies, and variances promptly.
• Ensure reconciling differences are supported, aged, tracked, and cleared timeously.
• Perform root‑cause analysis on recurring reconciliation issues.
• Escalate material or unresolved issues to the CFOs and Senior Finance.

Controls, Audit & Compliance

• Maintain reconciliation schedules and documentation for audit and control purposes.
• Maintain trackers of balance sheet reconciliations across the group and escalate deadlines that have not been met in submitting the reconciliations.
• Lead reconciliation process optimization and automation on a pervasive basis throughout the Group.

Financial metrics

• In conjunction with the Senior Financial Managers, set monthly deadlines for all team members for management accounts, balance sheet reconciliations, VAT etc.
• Review of the annual financial statements, tax computations and related workings.
• Liaison with external auditors during interim and year end audit to ensure all queries are responded to.
• Liaise with the various departments and regional/operational managers to ensure efficient reporting.
• Enforce thorough review and timeous settlement of inter-company trade accounts, loan accounts, shareholder loans, bank loans, bank facilities, creditors, SARS (Income Tax, PAYE, VAT) in line with agreed payment terms.
• Identification of control weakness, designing of internal controls and implementation thereof.
• Assist the BEE project team to ensure the improvement and sustenance of the various companies BEE score. Review procurement within the entities and ensure we meet the required targets. Ensure that updated BEE Certificates are kept on file for audit purposes.
• Continuous review of foreign currency exchange rates and to ensure that the group are utilizing the most beneficial rate for the business.
• Review Terms and Conditions of credit applications (supplier and debtor credit applications).
• Working with other Financial Managers on group wide initiatives and processes to align.
• Any other ad hoc tasks.

People

• Living HW values of Service Excellence, Commitment, Integrity, Accountability, Enthusiasm, Ubuntu and Innovation.
• Support a culture of project ownership and financial accountability within the broader finance function.
• Direct supervision and mentoring of the relevant members of your team.
• Creation and maintenance of roles and job descriptions and KPIs for your direct report subordinates, including annual performance reviews.
• Lead financial training or briefing sessions for project owners to increase financial literacy across business units.
• Performance management of staff and discipline.
• Enforcing ethical, honest, transparent, fair work environment.
• Formal setting up of individual staff meetings (Initial meeting to layout the KPIs, quarterly tracking meeting, half year review, quarterly tracking meeting and year-end review).
• Talent retention (through role creation, career path planning).
• Succession planning (through effective mentoring and counselling).
• Sustainable morale and Team building.
• Recruitment and related interviews.
• Induction and comfort of new team members.
• Implementation of HR initiatives.
• Approving and monitoring of overtime, meal allowances etc.
• Promote declaration of all conflicts of interest upfront.
• Promoting a culture of confidentiality, ensuring all personal information of loan applicants and suppliers and other stakeholders is not shared and is maintained in a secure environment.

Compliance, risk and quality

• Attendance at necessary training sessions.
• Creating, maintaining and enforcing company policies and procedures.
• Maintenance of department process write-ups/ system descriptions and annual updating.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models.
• Ensure the above (final version) and other documents are chronologically saved/backed up and appropriately named.

What You’ll Bring To The Team:

• Advanced Reconciliation & Financial Control
• Analytical Thinking & Problem Solving
• Audit, Compliance & Risk Management
• Process Improvement & Automation
• Leadership & Stakeholder Management

Apply Before 09/08/2026

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Responsibilities

• We have an amazing opportunity for a VIP Security Officer to be based in Malmesbury, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• VIP (Security) officers are responsible for creating and maintaining a safe environment for the people. This may include securing premises by monitoring surveillance equipment or by patrolling activities. The VIP officers are expected to prevent loss and theft and report any irregularities or suspicious acts.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Registered with PSIRA (Private Security Industry Regulatory Authority).

A Bonus To Have:

• Valid driver’s license.
• Previous Security experience.

What You’ll Do For The Brand:

• VIPs must be present 15 minutes before the branch opens.
• Branch Manager/ Senior Team leader will open branch in the presence of the VIP Officer.
• VIP Officer needs to ensure they conduct a perimeter patrol before the branch opens.
• VIP need to check around the premises for any suspicious movements before the branch is opened.
• VIP Officer needs to be extremely vigilant and alert at all times of their surrounds before the opening/ closing of the branch. 
• VIP Officer needs to conduct a floor walk once branch is open, to observe all is order.
• VIP officer must valid all observation checks are completed before the Branch Manager / Senior Team Leader continues with their daily checks.
• During opening and closing, one VIP must be positioned away from the entrance, observing his/her colleague and checking for potential danger. 
• Patrolling should include inside and outside the branch entrance, back areas and all parking areas.
• Ensure all two-way radios are fully charged, for early morning usage. Report faulty equipment immediately.
• Charge the batteries overnight so that they are useable from the beginning of your shift.
• Ensure all panic button and two-way radios are in good working conditions and keep safely.
• VIP Officers must carry their panic buttons, two-way radios and earpieces to ensure open communication and ease of access in the event of an emergency.
• The VIP Officer that is posted to the searching zone must use the scanner to search all guest entering the branch including team members.
• Ensure at the searching zone the branch door or the gate is always kept close.
• VIP Officers are not allowed to cross gender scan guest entering the branch.
• Male guest must be scanned by only male VIP Officers, female guest to be scanned by only female VIP’s.
• VIP Officers must ensure to search female bags with a stick. Male guests are not allowed to bring in their bags.
• VIP Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the amount of vehicles entering and exiting the building. 
• End of day closing procedure, VIP Officer must minimise entry by sliding close one door to ensure security of minimising high risk.
• VIP Officers must attend branch meeting when notified by the Branch Manager to attend.
• VIPs to assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am.

Guest Service 

• First impressions last - VIP Officers are at the forefront of Hollywood. 
• VIP Officers are the first encounter with the guest.
• Ensure to make the impression by greeting the Guest with “Good day, welcome to Hollywood”.
• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times. 
• Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner. 
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.
• Ensure to treating our guest with respect and have the good attitude at all times.
• When Guests are leaving the branch VIP Officer to wish the guest good evening or good night and ask them to come again. “Good Bye Sir, please come again”.

Compliance

• VIP Offices must ensure they are dressed in full Amadoda uniforms with their name badges before the beginning of their shift. (black shoes, black socks and white vet only).
• Scan all persons entering the premises including team members.
• Be observant of guest leaving the branch, identify if they entered the branch with something you noticed and are leaving without that object. 
• No bags are allowed inside the premises.
• No Weapons/Guns are allowed into the premises (except on an official law enforcement officer).
• No person under the age of 18 is allowed into the premises.
• If you are dealing with a difficult customer contact your colleagues and press the panic button before the situation escalates out of control.
• In ranches with no liquor licence, No alcohol is allowed on the premises.
• Credit bets are not allowed to be taken by any team member.
• VIP Officer on duty are not allowed to take bets with Amadoda uniform. 
• VIP Officers on duty are not allowed to utilize the Limited pay-out machine.

Code of Conduct 

• While on duty you will not sit or lounge, make use of your cell phone or eat.
• No smoking on duty.
• You will not report for duty under the influence of alcohol.
• You will not abandon your post. This could lead to disciplinary action against you.
• You are not allowed to sleep on duty. This will lead to disciplinary action against you.
• You will not have casual conversations with friends/other team members while at your post. 
• You will not accept tips from the guest.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.

Other

• VIP Officer must report their absenteeism to the Branch Manager / Senior Team Leader 2 hours before their shift begins. 
• Able to work in a rotating shift /work flexible hours. 
• Ensure the ability to work independently. 
• Ensure you physical fitness is obtained at all times in line with the job requirements.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines. 
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines

Apply Before 09/08/2026

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Responsibilities

• We have an amazing opportunity for a CRM Specialist to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Minimum 3-5 years' experience working with CRM platforms, marketing technology solutions, or customer engagement systems.
• Experience managing and executing CRM campaigns.
• Experience working with CRM vendors and third-party technology providers.
• Experience gathering business requirements and producing BRD documentation.
• Experience troubleshooting system and data-related issues.
• Experience working with reporting tools, analytics, and customer data environments
• Bachelors Degree or Diploma in Information Technology, Business Information Systems, Marketing, Data Analytics, Computer Science, or a related field. 

What You’ll Do For The Brand:

Operational

CRM Platform Administration & Maintenance

• Manage the day-to-day operation and maintenance of CRM platforms.
• Monitor CRM platform health, performance, and availability.
• Ensure all CRM systems are functioning optimally and meeting business requirements.
• Identify, investigate, and resolve platform issues, escalating where necessary.
• Coordinate with internal technology teams and external service providers to address incidents and service disruptions.
• Assist with system configuration, platform optimization, and environment management.
• Support CRM platform upgrades, releases, testing, and deployments.
• Maintain user access controls, platform settings, and operational governance processes.

Campaign Execution & Marketing Support

• Work closely with Marketing, CRM, Loyalty, Customer Experience, and other business stakeholders to execute customer engagement campaigns.
• Review campaign briefs and translate business requirements into CRM campaign configurations.
• Build, configure, test, schedule, and deploy customer communication campaigns across multiple channels.
• Ensure campaigns are delivered accurately and in accordance with business requirements.
• Validate customer targeting, segmentation, audience selection, and campaign logic.
• Monitor campaign performance and provide executional support to stakeholders.
• Identify opportunities to improve campaign effectiveness through automation and process enhancements.
• Support A/B testing and campaign optimization initiatives.

Data Management & Data Quality Assurance

• Monitor CRM data integrations and ensure data feeds are operating correctly.
• Conduct routine audits of customer data, campaign data, and reporting datasets.
• Investigate data discrepancies and coordinate corrective actions with relevant stakeholders.
• Ensure data accuracy, completeness, consistency, and integrity across CRM platforms.
• Validate customer segmentation rules and audience data used for campaigns.
• Monitor data synchronization between CRM platforms and connected business systems.
• Support compliance with data governance and reporting standards.
• Maintain documentation relating to data structures, integrations, and validation procedures.

Reporting & Analytics Support

• Support the maintenance and administration of CRM reporting environments.
• Ensure CRM reports and dashboards remain accurate and up to date.
• Validate reporting outputs before distribution to stakeholders.
• Troubleshoot reporting issues and data anomalies.
• Work with the CRM Product Owner and data teams to improve reporting capabilities.
• Assist with campaign performance reporting and operational KPI tracking.
• Generate recurring operational and campaign reports as required.
• Ensure reporting processes align with business and governance requirements.

CRM Enhancement & Roadmap Delivery

• Work closely with the CRM Product Owner to support CRM platform roadmap initiatives.
• Identify opportunities for automation, optimization, and platform enhancements.
• Gather business requirements from stakeholders and translate them into functional deliverables.
• Participate in solution design discussions with technical teams and CRM vendors.
• Assist in prioritizing enhancement requests and change initiatives.
• Track progress of approved enhancements through delivery and implementation.
• Conduct user acceptance testing (UAT) and post-implementation validation.
• Support adoption and change management activities relating to platform enhancements.
• Business Analysis & Documentation
• Create and maintain Business Requirements Documents (BRDs), functional specifications, process documentation, and operational procedures.
• Document business needs, workflows, use cases, system changes, and enhancement requests.
• Ensure all requirements are clearly articulated and aligned to business objectives.
• Facilitate discussions between business stakeholders and technical teams to ensure a common understanding of requirements.
• Maintain comprehensive records of platform configurations, integrations, and operational processes.
• Support process improvement initiatives through accurate and detailed documentation.

Stakeholder & Vendor Management

• Act as a key point of contact between business users, technology teams, and CRM service providers.
• Develop and maintain effective working relationships with internal and external stakeholders.
• Coordinate investigations, technical support activities, and enhancement requests with vendors.
• Participate in regular service review meetings with external providers.
• Monitor vendor performance against agreed service levels.
• Ensure issues and risks are communicated effectively to relevant stakeholders.

What You’ll Bring To The Team:

• CRM Platforms (e.g., XtremePush, Smartico, Salesforce Marketing Cloud, Braze, HubSpot, Adobe Campaign, or similar).
• Customer segmentation and audience management.
• Data integration and API concepts.
• Marketing automation platforms.
• Campaign management and customer journey orchestration.
• Data validation and reporting methodologies.
• UAT testing and release management processes.
• SQL or data query experience would be advantageous.

Apply Before 09/11/2026

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Responsibilities

• We have an amazing opportunity for a Loyalty and Rewards Specialist to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Valid driver’s license
• Diploma/Degree
• 2 – 3 Years Operations Admin or Support
• 2 -3 Years Marketing 
• 2–3 years Experience in gamification, lifecycle rewards, or player retention strategy
• Familiarity with gamification platforms, CRM systems, and BI tools

What You’ll Do For The Brand:

Operational

• Develop and execute the loyalty and rewards strategy aligned to Hollywood bets’ retention, engagement, and customer lifecycle objectives.
• Design and manage CRM-based loyalty journeys, including reward tiers, point accumulation, milestone recognition, and reactivation triggers.
• Collaborate with the Data Analyst team to analyze performance and implement insight-led improvements to loyalty mechanics.
• Plan and coordinate monthly and seasonal reward campaigns, ensuring alignment with marketing and promotional calendars.
• Integrate gamified mechanics (missions, tournaments, wheels, and challenges) to increase player interaction and entertainment value.
• Support promotional and retention campaigns with reward layers that boost participation and conversion.
• Track and report on the performance of all loyalty initiatives, including engagement, participation, retention, and ROI metrics.
• Maintain a live calendar of loyalty and rewards campaigns and communicate updates internally.
• Manage and monitor budget utilization for loyalty campaigns, ensuring cost-effectiveness and maximum ROI.
• Adjust loyalty mechanics based on player activity, churn risk, and behavioral insights obtained through CRM analytics.
• Collaborate with Retention, Product, and the Contact Centre to ensure all loyalty communications and experiences are consistent, compliant, and customer centric.
• Partner with Creative and Digital teams to deliver visually engaging loyalty content that supports brand identity.
• Support the integration of loyalty and rewards components into CRM workflows, ensuring accurate setup, QA, and campaign delivery.
• Coordinate with the Data Analyst and Product team to identify new opportunities for reward innovation, segmentation, and personalization.
• Research and evaluate competitor loyalty programmes and engagement strategies within the iGaming industry
• Prepare regular performance reports and dashboards to inform decisions and identify optimization opportunities.
• Ensure all loyalty activities support responsible gaming principles and comply with regulatory and internal governance standards.
• Any other related duties that may be required.

What You’ll Bring To The Team:

• CRM & Loyalty Program Management
• Data Analytics & Performance Optimization
• Campaign Planning & Gamification
• Budget Management & ROI Tracking
• Cross-Functional Collaboration & Communication
• iGaming Industry Knowledge & Innovation

Apply Before 09/11/2026

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Responsibilities

• We have an amazing opportunity for a Senior Team Leader, based in Queenstown, Eastern Cape. Do you think you have what it takes to be our newest Purple Star?

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• A minimum of 12 months in a leadership role 
• Valid driver’s license Preferred
• Ability to understand customer needs and handle different types of personalities
• A minimum of 12 months in sales and cash management
• A minimum of 12 months within the Gaming or Betting industry

What You’ll Do For The Brand:

Branch Growth

• To manage the achievement of targets and branch growth in accordance with operational procedures.

Branch Administration and Cost Management

• Manage branch cost and budget to ensure maximum profitability- manage monthly expenses. Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud. Ensure daily banking schedules are submitted to the Areal Manager. Ensure adherence to credit card administration &EFT policies where applicable.
• Senior Team Leaders must send an email notifying the Branch, Regional Manager and Cash Management Department of the shortage. Recovery process must be managed in line with processes/procedures. 
• Manage branch stock control to ensure that there is sufficient supply (although not over/under). Ensure that a stock taking is done weekly and account for stock shortages. Manage all security aspects in the branch.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards. Ensure that the facilities are well maintained and in working condition.

Branch Reporting

• Ensure that daily newsflashes provide a high-level overview of the operations for the day. Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs and growth plans as well as high risk/compliance issues.

Customer Experience

• Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters. Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Ensure compliance with company, legislative and legal requirements. More specifically, ensure compliance with Gambling Board requirements. Compliance and adherence to company's internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.

Communication

• Manage communication within the branch to ensure that all communication that should be disseminated to team members is in fact being communicated and team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements. Ensure staff attendance and behaviour is manage with the directive of the Areal Manager.
• Identify training and development areas and address interventions with the Areal manager. Ensure all new take on documentation is submitted timeously to the Human Resources department

Values

• Actively promote the Hollywood values. Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions. Responsible for the maintenance/facility management of the entire building/branch.
• Work closely with the Regional Manager/Area Manager to suggest areas of improvement to ensure that the Branch attracts and retains punters. Provide solutions for challenges faced within the branch.
• Ensure timeous submission of daily, weekly, monthly reports
• Senior Team Leaders are official key holders in the branch
• Must be available 24/7 in case of emergencies

What You’ll Bring To The Team:

• Understanding of betting procedures 
• Understanding different betting types 
• Budget planning; manage and report on income and expenditure
• Identify, analyse and solve problems 
• People management
• Accountability
• Customer orientation
• Business acumen

Apply Before 09/09/2026

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Responsibilities

• We have an amazing opportunity for a Team Leader to be based in Queenstown, Eastern Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will manage the branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring

• 12 months within the Retail, Gaming or Betting industry

A Bonus To Have:

• Diploma/ Degree/ NQF 4 Learnership
• Valid Driver’s License.
• 1-2 Years leadership experience.

What You’ll Do For The Brand:

 Branch Growth

• To ensure achievement of targets within your areas in accordance with branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches)

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
• Ensure adherence to credit card administration &EFT policies where applicable.
• Ensure team member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims; Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days.

 Branch Reporting

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line). 

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements.
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allow to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Communication

• Ensure all operational communication within the branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is managed with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyse, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

Apply Before 09/09/2026

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Responsibilities

• We have an amazing opportunity for a Team Leader to be based in Quigney, Eastern Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will manage the branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring

• 12 months within the Retail, Gaming or Betting industry

A Bonus To Have:

• Diploma/ Degree/ NQF 4 Learnership
• Valid Driver’s License.
• 1-2 Years leadership experience.

What You’ll Do For The Brand:

 Branch Growth

• To ensure achievement of targets within your areas in accordance with branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches)

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
• Ensure adherence to credit card administration &EFT policies where applicable.
• Ensure team member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims; Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days.

 Branch Reporting

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line). 

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements.
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allow to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Communication

• Ensure all operational communication within the branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is managed with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyse, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

Apply Before 09/09/2026

go to method of application »

Responsibilities

• We have an amazing opportunity for a Marketing Assistant based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1 - 2 Years’ experience in a Marketing related position

What You’ll Do For The Brand:

• Administrative assistance and office support for the department
• Providing support for marketing events and exhibitions are required.
• Updating and maintaining the marketing department’s documentation and databases.
• Ordering of marketing materials, stock takes and replenishment of stock.
• Daily operational tasks to ensure the smooth running of department.
• Updating of stakeholder database.
• Run promotions where required.
• Arrange branding and marketing materials for promotions.
• Input required with new campaigns.
• Updates job knowledge by participating in educational opportunities.
• Works on campaigns with the coordinators.
• Helping to organize market research.
• Accomplishes marketing and organisation mission by completing related results as needed.

What You’ll Bring To The Team:

• Strong sense of accountability
• Excellent attention to detail
• Problem Solving
• Communication
• Planning
• Time Management
• Customer Care
• Service

Apply Before 09/09/2026

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Responsibilities

• We have amazing opportunities for a Branch Manager to be based in Kenilworth, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will manage the operations of the branch in terms of increasing stakes, managing costs, resource management, customer services, and compliance. 

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

What You’ll Bring To The Team:

• Valid driver’s license.
• Diploma/ Degree/ NQF 4 Learnership.
• 1-2 years in a management capacity or managerial experience.
• 1-2 years of sales management.
• 1-2 years cash management.
• 1 year within the Gaming or Betting industry.

What You’ll Do For The Brand:

Branch Growth

• To manage the achievement of targets and branch growth in accordance with operational procedures, retain existing customers, and grow new customer base.
• Generate a branch business plan in consultation with the regional manager and implement it accordingly to drive these growth targets. Work closely with the marketing team and promoters in support of growth initiatives. 

Competitor Analysis

• Conduct continuous comparisons with competitors in the area and region, looking at factors such as headcount, different product offerings, which factors give competitors an advantage over the company, and make recommendations to attract customers from competitors.
• Strive to be viewed as the market leader in the area and put initiatives in place to ensure that the company remains the leading competitor. 

Branch Administration and Cost Management

• Manage branch cost and budget to ensure maximum profitability- manage monthly expenses. Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud. Ensure adherence to credit card administration &EFT policies where applicable. 
• Manage branch stock control to ensure that there is sufficient supply (although not over/under). Ensure that stock-taking is done weekly and account for stock shortages.
• Manage all security aspects in the branch.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards. Ensure that the facilities are well maintained and in working condition. 

Branch Reporting

• Ensure that daily news flashes provide a high-level overview of the operations for the day. Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs, and growth plans as well as high-risk/compliance issues. 

Customer Experience

• Ensure superior customer service and customer experience. Proactively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters. Create a customer-centric culture within the branch and drive the philosophy of “service with a smile” at all times. 

Compliance

• Ensure compliance with company, legislative, and legal requirements. More specifically, ensure compliance with Gambling Board requirements. Compliance and adherence to the company's internal control policy, Compliance to the Code of Ethics, and escalating fraudulent activities. Ensure that there is a registered FICA officer on site at all times during operating hours and that compliance posters are displayed.

Communication

• Manage communication within the branch to ensure that all communication that should be disseminated to team members is in fact being communicated and team members are aware of key business campaigns, business updates, and marketing campaigns. Ensure that the correct lines of communication are followed at all times and that timely feedback is provided to the support office when information is requested.

People Management

• Manage branch team members in terms of HR policy (recruitment in conjunction with AM, on-the-job training and development (identify areas of development and coordinate training interventions), leave management, performance management, labor relations (disciplinary actions/poor performance), retention, and recognition. Manage team member rosters/schedules taking into account busy periods, events, and operational requirements. 

Values

• Actively promote the Hollywood values. Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof. 
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions. Responsible for the maintenance/facility management of the entire building/branch.
• Work closely with the Regional Manager/Area Manager to suggest areas of improvement to ensure that the Branch attracts and retains punters. Provide solutions for challenges faced within the branch.
• Ensure the timeous submission of daily, weekly, and monthly reports.
• Must be available 24/7 in case of emergencies.

Apply Before 09/09/2026

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Responsibilities

• We have an amazing opportunity for a Graduate Trainee to be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star? 
• The Graduate role is a trainee developmental role to pipeline for key roles in various business units.
• Mainly - Finance, Marketing HR, Sports Management, Digital Marketing, Video Production, Graphic Design and Operations.

 With Hollywoodbets You Will: 

•  Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
•  Embrace challenges and the thrill of working in a vibrant and fast-paced industry. 
•  Grow with our development plans and culture that allows you to further your career. 

What you bring:

• Matric
• Diploma/Degree/Honors  

Students currently completing their final year of university degrees in:

• Degree or Bachelors (Accounting, Business Management, Finance,) SAQA accredited qualification i.e. NQF 6 to NQF 8.
• Marketing, Online and Digital Marketing
• HR, Industrial Psychology
• Law Degree
• Customer Services Studying towards or completed. 

What You’ll Do for The Brand: 

• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Provision of an efficient execution of role responsibilities through careful and timeous planning, reporting and updating of all related information in the relevant role of learning.
• Participate in the innovation process in the business and contribute toward new innovations against objectives.
• Participation in knowledge sharing and projects to maximize skills required for the role and relevant career exploration by executing all activities required to be efficient and successful.
• Manage graduate development plan by completion of training assignments.
• Manage graduate development plan to increase own competencies and skills by attendance of training.
• Manage own development to increase own competencies.
• Live the values of the business through demonstrating and displaying of the values required in the business.

What You’ll Bring To The Team: 

• Excellent verbal and written communication skills, with the ability to engage clearly and professionally.
• Strategic thinking skills with the ability to identify opportunities and contribute to effective solutions.
• A strong sense of accountability, ownership, and responsibility in delivering results.
• Strong interpersonal skills, with the ability to build positive working relationships and collaborate effectively.
• A tech-savvy and innovative mindset, with the ability to adapt to systems, tools, and new ways of working.

Apply Before 09/10/2026

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Responsibilities

• We have an amazing opportunity for a Housekeeper, based in Boksburg, Gauteng. Do you think you have what it takes to be our newest Purple Star?

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Housekeeping Experience 
• Time Management
• Detail

What You’ll Do For The Brand:

• Cleaner attired in Hollywood Uniform as per prescribed rules and regulations. Personal hygiene maintained at all times.
• Ensures work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area)
• Floors are swept and mopped, scrubbed and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed or sanitized and replaced with refuse bags.
• Toilets are to be cleaned
• Tables and counters, chairs, TV screens, furniture, lights and machines and/or equipment is clean and wiped prior to team members commencing work.
• Ensures that service areas are neat and tidy during peak periods and quiet periods.
• Appropriate use of cleaning chemicals and cleaning detergents.
• Requests cleaning fluids and/or worn cleaning equipment e.g. mops/brooms/dusters from Branch Manager as and when required.
• Declares breakages to the Branch Manager
• The cleaning of branch aircon filters weekly
• Ensure that the all tables & chairs in the Gaming areas are maintained – seat covers are monitored, and request replacements as needed. Table legs are adjusted to avoid wobbling, table tops and edges should be reported if refurbishing is required.

What You’ll Bring To The Team:

• Detail
• Quality
• Initiative

Apply Before 09/10/2026

go to method of application »

Responsibilities

• We have an amazing opportunity for an IR Consultant to be based in Durban, Umhlanga. Do you think you have what it takes to be our newest Purple Star? 
• The IR Consultant provides operational, advisory and administrative industrial relations support to the business nationally, under the direction of the IR Manager.
• The role supports the consistent application of employment legislation, Group policies and procedures, and provides support to Management and the HR team with disciplinary matters, grievances, performance related processes, CCMA matters, appeals, training and IR/HR projects.
• The incumbent is expected to manage assigned matters independently within the approved scope of authority and to escalate complex, high-risk or precedent-setting matters to the IR Manager.

With Hollywoodbets You Will: 

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals. 
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry. 
• Grow with our development plans and culture that allows you to further your career. 

You Bring:

• 2-3 years of IR experience or other relevant experience in an IR/HR environment.
• Knowledgeable in Labour Legislation (EEA, BCEA, LRA)
• Manual Driver’s Licence or Own vehicle

A Bonus To Have: 

• Bachelor’s Degree/Diploma qualification.

What You’ll Do For The Brand: 

• Understand and apply a broad range of employment law principles, including the BCEA, LRA and EEA, and provide support to the business nationally in accordance with the direction, standards and escalation requirements set by the IR Manager.

Industrial Relations Strategy and Operational Support:

• Support the IR Manager in implementing industrial relations strategies, policies, standards and initiatives aligned to business requirements.
• Identify opportunities to improve IR processes, controls and service delivery, and submit recommendations to the IR Manager.
• Provide operational guidance and support to Management and the HR team on IR matters, escalating complex, high-risk or precedent-setting matters when required.
• Operate independently within the assigned scope of authority and agreed service levels.

Employee Relations Advisory:

• Provide advice and support to the HR team, Supervisors, Line Managers, and Team Members on disciplinary, grievance, incapacity and performance related matters.
• Guide stakeholders on the correct interpretation and application of IR policies, procedures, the disciplinary code and relevant labour legislation.
• Prepare detailed written advice and reports on complex matters and escalate to the IR Manager or HR Manager when required.
• Maintain constructive and professional support relationships with Line Managers, Supervisors, Team Leaders, HR and other stakeholders.

Dispute Resolution and Case Management:

• Draft disciplinary sanctions nationally through the centralised IR portal, including verbal, written and final written warnings, ensuring alignment with the disciplinary code and consistent application.
• Ensure disciplinary hearings are scheduled nationally, with dates and times confirmed and all relevant parties to be notified accordingly.
• Conduct or support pre-hearing investigations into alleged misconduct, grievances, complaints and other employee-relations matters when required.
• Assist with the preparation of disciplinary hearings, appeals, conciliation and arbitration cases, including collation and quality review of supporting evidence and documentation.
• Liaise with the IR service provider regarding documentation for disciplinary enquiries and query outcomes that are not aligned with the disciplinary code or evidence presented.
• Monitor disciplinary hearing processes and provide guidance to chairpersons to support procedural and substantive fairness, consistency and compliance.
• Ensure the correct and complete preparation, issue, signature, filing and recording of all IR documentation.
• Ensure proper logistics for CCMA matters, including liaison with CCMA Case Managers and the IR service provider, case preparation, dates, times and calendar invitations.
• Discuss CCMA conciliation and arbitration matters telephonically with the IR service provider to support effective case management and, where appropriate, resolution.

Policy Development and Legislative Compliance:

• Assist with the review and updating of Group policies, procedures, templates and the disciplinary code to maintain alignment with legislative requirements and best practice.
• Keep abreast of developments, legislative changes and emerging trends in industrial and employee relations, and communicate relevant updates through the appropriate channels.
• Support compliance with South African labour legislation and applicable internal governance requirements.
• Assist with labour-compliance activities relating to the opening and closing of branches, including contracts, secondments, translations, retrenchments and related processes, as assigned by the IR Manager.

Training and Development:

• Assist with the development of IR guidance material and training content.
• Deliver or support IR and employee-relations training to the HR team, Line Managers and Team Members where required.
• Coach and guide stakeholders on practical application of IR processes, documentation and policy requirements within the Consultant’s scope of expertise.

System Administration and Reporting:

• Draft required IR documents, and ensure the team follow up on issued documents, attach signed documents and record accurate information on the Oracle system.
• Conduct audits on the IR Service Portal and related systems, including the IR Share Drive, to ensure that case information is current, complete and accurate, thereby ensuring orderly and confidential IR records in accordance with internal requirements.
• Manage the IR inbox and ensure that queries and requests are attended to timeously and professionally.
• Report disciplinary statistics daily and prepare weekly, monthly and ad hoc reports as required.

External Stakeholders and Supplier Administration:

• Liaise professionally with IR service providers, the CCMA and other external stakeholders where applicable and within delegated authority.
• Manage supplier invoicing and payment administration, including follow-up and recordkeeping.

Projects and Initiatives:

• Support IR, HR and business projects and initiatives identified by the IR Manager, including initiatives that improve compliance, service delivery and workplace culture.
• Perform ad hoc duties and projects reasonably related to the role.

What You’ll Bring to The Team: 

• Demonstrate exceptional attention to detail. 
• Good problem-solving skills.
• Strong sense of accountability. 
• Good understanding of Business Acumen.
• Demonstrates the ability to manage conflict.
• Communicates clearly, professionally and confidently, both verbally and in writing.

Apply Before 09/09/2026

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Responsibilities

• We have an amazing opportunity for a Affiliate Marketing Coordinator to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1 to 2 years admin experience 
• 1 to 2 years Operations Admin or support experience 
• Marketing/ Digital Marketing Support experience
• Valid Driver's License 

What You’ll Do For The Brand:

Operational

• Work cross-functionally with internal Hollywoodbets teams on a variety of projects.
• Provide daily support to team members and affiliates.
• Respond to incoming calls and emails and relay messages.
• Provide support for ad hoc administrative and reporting tasks and be able to prioritize these effectively.
• Drive the delivery/execution of all campaigns accurately and on time on various channels.
• Delivering quality work, on time and according to instructions
• Campaign conceptualization and implementation in collaboration with Team Support
• Identify affiliate partnership opportunities as well as new business opportunities
• Assisting where possible with projects
• Competitor and trend analysis to ensure our affiliate partner programme remains innovative and ahead of competition
• Creating, maintaining and troubleshooting tacking links.
• Assisting the affiliate marketing team with the development and implementation of online marketing promotional content including newsletters and direct email advertisements for mass email campaigns.
• Working with management to organize and coordinate meeting with affiliates to improve the ongoing relationships that we have with our affiliates.
• Assisting the affiliate marketing team with daily tasks and projects using the affiliate software, including the updating of banners and communications on our Affiliate System.

What You’ll Bring To The Team:

• Communication Skills 
• Reporting Skills 

Apply Before 09/11/2026

go to method of application »

Responsibilities

• We have an amazing opportunity for a Reconciliation Clerk to be based in Umhlanga, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for ensuring the validity of revenue, expense, deposits and withdrawals (ibranch and retail) and any other transactions and eliminate misappropriation of company assets and/or fraudulent financial reporting.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• 1-2 administrative experience

What You’ll Do For The Brand:

• Auditing Declarations from branches on the “End of Days”.
• TUV reconciliations.
• ATM reconciliations.
• Credit Card reconciliations.
• Ithuba reconciliations.
• Deposit reconciliations.
• Withdrawal reconciliations.
• Manual transactions reconciliations.
• Auditing receivables (credit card or other).
• Any other declarations/transaction retail or branch.
• Perform cash counts.
• Perform audits around paperwork and daily recons.
• Ensuring shortages, a transposed onto the recovery Masterfile’s.
• Ensuring shortages are escalated and followed up with weekly.
• Collect and analyze data.
• Establish recommendations for the information collected .
• Perform research and development as required.
• Perform audits around paperwork and daily recons.
• Determine compliance with policy and procedures.
• Stock counts and fixed asset counts.
• Checking and reconciling of tickets at branch level.
• Reporting daily observations to relevant people.
• Assisting the branches and/or relevant department to clear queries.
• Reporting to management.
• Reconciliation of pastel accounts.
• Ad hoc tasks and requests.

Apply Before 09/05/2026

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Responsibilities

• We have amazing opportunities for a Payroll Officer to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for the financial administration of the company’s payroll system whilst maintaining strict confidentiality standards.
• Responsible for timely and accurate delivery of payroll and internal customer service, including recordkeeping and reporting. Provides accounting and project management support to Finance.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 5 years’ experience in a payroll related position

What You’ll Do For The Brand:

• Process payroll and maintain payroll information accurately as required, ensuring all transactions are authorized, recorded and documented. This includes checking of transactions uploaded by the time and attendance officers.
• Ensure all new engagements financials are correct on the payslips i.e. allowances, deductions, company contributions and fringe benefits. 
• Movements – Global Transfers ensure transfer is to correct company and all financials has been updated on pay rate details.  Tax profile is also correct as per Global Transfer documents. Allowances, deductions, company contributions and fringe benefits are correct on the payslip. 
• Movements – transfer changes i.e. salary changes/promotions or additional allowances has been updated on the payroll system. 
• Terminations – Ensure termination is moved to termination payroll run.  Load all financials to be paid out for the termination as well as any outstanding deductions are recovered. 
• Applicable Custom Forms on the Payroll System is executed for Engagements, Movements and terminations to ensure all checks are done. 
• All integration errors, quality issues, or deadlines not met are logged on the Quality Alert Tracker on MS Teams and to follow through with resolution.
• Ensure all deductions i.e. Acknowledgement of Debt, Loans are loaded timeously. 
• Adhoc payments to be processed timeously e.g. Claims or out of cycle payments. 
• Ensure all Employee Change requests and claims have been approved and processed on payroll. 
• Monitor the Payroll Shared Mailbox for integration notifications to action and other payroll related queries and requests e.g. Payslip query. 
• Ensure completeness of the payroll – all employees are included, and all changes and leave processed correctly, and appropriate checks done.
• Ensure consolidated salary packs and checks are completed prior to salary spreadsheets going out for sign off.
• Ensure final monthly packs and reports are prepared timeously.
• Ensure that salaries (spreadsheet and required documents) are signed off / authorized by the appropriate manager(s). Ensure that sign off (spreadsheet) balances to the payroll/pay register, for all pay runs.
• Ensure that salaries are correctly and timeously paid, and that provident funds, statutory and payroll related payments (external providers) are paid by the due dates,
• Prepare and maintain related payroll records,
• Preparing reports, analysis, summaries, journals, statutory submissions and reconciliations timeously as required. e.g. RM reports and Provident Fund reconciliations. 
• Provide accounting support to Finance Team.
• All internal customer queries to be logged and resolved within 24 hours. 
• Apply the internal customer experience payroll training when dealing with your internal customers. 
• Adhere to all Payroll deadlines daily/weekly and monthly basis.
• Keep abreast of all changes within the Payroll department. 
• Live and apply the Hollywood Group values. 
• Confidentiality of all Payroll information is to be maintained at all times. 
• General admin duties and reporting as required.
• Additional adhoc functions may be required.

What you’ll bring to the team:

• Communication 
• Time management 

Apply Before 09/11/2026

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Skill Set

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Responsibilities

• We have an amazing opportunity for Sales Agent Field to be based in Burgersfort, Limpopo. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Sales exp 
• Customer Service

What You’ll do for the Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

Apply Before 09/11/2026

go to method of application »

Skill Set

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Responsibilities

• We have an amazing opportunity for Sales Agent Field to be based in Thabazimbi, Limpopo. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Sales exp 
• Customer Service

What You’ll do for the Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

Apply Before 09/11/2026