Job Vacancies at Jembi Health Systems

Overview

Jembi is seeking highly experienced and qualified Senior Solution Engineers to support and lead the development and implementation of health information systems within our local and international digital health projects, primarily within the public health technology sector. This position will require the successful candidate to interact with a dynamic business and technical team, contributing to the delivery of high-quality health information solutions in South Africa and other African and Asian countries, while engaging with a diverse range of stakeholders and international communities of practice.

The role of the Senior Solution Engineer involves both leadership and technical expertise.

• They will work with a team of developers on one or multiple Jembi projects.
• The ideal candidate should have at least 5 years of experience in enterprise software development and support, using technologies such as NodeJS, Java, Kafka, SQL, Docker, etc.
• The Solution Engineer will take the lead in developing, customizing, and deploying robust health information systems.
• They will also oversee the successful completion of small to medium technical projects.

Required skills & experience

• Demonstrable leadership and independent project management capabilities.
•  Minimum of 5 years' hands-on experience with Java or JavaScript in enterprise environments
•  Proficient in Node.js, Java, database design, and SQL querying
•  Experience with messaging systems like Kafka and batch processing techniques
•  Competent in ETL processes and big data handling
•  Skilled in performance tuning, including load and stress testing
•  DevOps practices proficiency, including Docker, AWS, Google Cloud
•  Strong Linux system administration background with bash scripting expertise
•  Solid track record of supporting production systems
•  Capacity for rapid learning and mastery of new technologies
•  Technical writing skills for clear and effective documentation and reporting
•  Effective risk management and quality assurance in software development
•  Have a comprehensive understanding that extends beyond just programming, and have a talent for quickly gaining a deep knowledge of the business domain they support
•  Have the ability to assertively push back on a requirement, as they possess a deep understanding of the potential problems it may bring, and can effectively communicate these concerns to both technical and non-technical stakeholders

Beneficial skills & experience

• Experience or familiarity with the e-health sector and electronic health record systems is a major advantage
•  Capability to handle client-facing responsibilities with utmost professionalism. Gives management and the client the confidence that they can handle complex technical situations that they come across
•  Agile methodology application and a strong understanding of project scope negotiation
• Ability to decompose complex tasks into smaller units and apply basic architectural development patterns

Other

• The Senior Solution Engineer will contribute to the broader team by:
•  Helping to motivate the other members of the team
•  Contributing to the overall team identity and culture
•  Being aware of what teammates are doing, struggling with, and how to help them
•  Temporarily taking on additional responsibility to assist their Lead, Line Manager or fellow team members when required
•  Proactively finding ways to get involved and bring additional value
•  Occasionally, a Senior is expected to take ownership of the delivery on a small stream or project, including:
• Managing the expectations of fellow team members and the customer
• Negotiating and influencing the decisions made around the requirements and scope
• Taking all administrative responsibilities from the Lead regarding that deliverable
• Lead meetings and project delivery ceremonies
• Establishing a well-defined and well understood delivery approach

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Overview

The successful candidate will work within the South Africa Programs, reporting to the SA Programs Director, and be responsible for one or more project areas. This will include guiding activities, implementing agreed approaches, policies and plans; planning and being accountable for program deliverables (risk assessment, resource allocations, budgets); communicating work planned and done to key stakeholders; managing and developing program strategies, budgets, technology, analyses and organisational processes to compete and succeed in a complex and changing environment.

The Senior Program Manager will work with other experienced program and technical program managers and country coordinators to develop and manage programs, in collaboration with Jembi’s world-class technology team. The ideal candidate has strong management experience as well as either a medical or public health background with informatics skills/interests, or a strong information systems development background with experience/interest in the non-profit public healthcare area.

The Senior Program Manager will be responsible for efficient management of Jembi’s South Africa digital health programs, leading teams through the formulation and execution of program plans, strategies and functions.

The wide variety of tasks performed by the Senior Program Manager will include:

• defining TORs for projects;
• managing program level risks;
• account management;
• relationship management with clients, funders and external consultants;
• handling daily staff assignments and line managing project/program staff;
• planning and administering budgets;
• controlling income and revenue across programs;
• evaluation and report writing and, managing sensitive communication strategies across geographically dispersed locations in South Africa.
• Directing, defining and coordinating program resources and issues are key functions in the Senior Program Manager role. Establishing objectives, developing requirements, planning schedules and estimating costs are considered paramount tasks.

Required skills & experience

• Relevant tertiary level training and advanced knowledge in digital health, medicine, public health, computer science, information systems, or a related field
• A minimum of 6 years program/project management experience, including project development, budget preparation, expenditure tracking, monitoring and evaluation, narrative and financial reporting
• Knowledge and/or experience of strategy development, program implementation, operational management and resourcing
• Knowledge of rules and procedures, as well as experience in budgeting and development of grant and project proposals, for international funding agencies such as CDC, USAID, PEPFAR, EU, WHO, UNICEF etc.
• Experience of writing grant proposals
• Experience of working with remote team in a multicultural environment
• Leadership skills including the ability to innovate and strategize in the domain of health information systems
• Team management skills, including performance management and career development of a team of technical and programmatic professionals
• Ability to represent Jembi at a relevant level with donors, government, international organisations and partners
• Ability to write high quality narrative reports
• Excellent English language proficiency
• Computer literacy in common business productivity software, including Microsoft Office
• Valid driver’s licence
• South African citizen or work permit holder

Beneficial skills & experience

• A minimum of ten years’ experience in a relevant management, academic or international position, working with highly-skilled professionals and/or managers in health information systems, with cross-cultural experience
• Masters degree in Health Sciences, Public Health, Statistics, Computer Science, Information Systems or similar
• Ability to conduct implementation research
• Knowledge and experience of health systems strengthening and health information systems development in low resource settings as well as the priorities and programs of international donors
• Proficiency in other Southern African languages is desirable but not required