Job Vacancies at Mancosa

Job Description

• Our client, an IT services and solutions provider situated in Paarl, is seeking the services of an analytical, process-driven individual to form part of their team.
• The successful candidate will have strong communication and customer service skills, with the ability to work independently as well as part of a team.

Responsibilities:

• Administer network and data security, including Active Directory, Group Policy, firewalls, antivirus protection, VoIP, and email security.
• Perform data backups to ensure all client data is securely stored and recoverable.
• Install and implement network system upgrades and improvements.
• Install and configure wireless networking equipment.
• Install and maintain network cabling.
• Monitor servers, LAN/WAN, VoIP, and Wi-Fi systems to ensure optimal performance and coverage.
• Assist with the design, implementation, and support of new software, hardware, and system features.
• Diagnose and resolve connectivity, hardware, and software issues.
• Respond to IT-related issues involving hardware, software, networking, and system maintenance.
• Provide helpdesk and technical support via phone, remote access, or on-site visits.
• Troubleshoot and resolve system errors.
• Set up equipment for new users and employees.
• Consult with vendors and clients to integrate and update company technology.
• Ensure optimal performance and utilization of all technology resources.
• Maintain and manage the asset register.

Essential qualifications, skills and experience:

• Tertiary qualification in IT, Computer Science, or a related field.
• Approximately 2 years' experience in a similar IT support position.
• A+, N+, and MCSE certifications will be advantageous.
• Knowledge of IT networks, Microsoft products, Windows Server, and Microsoft 365.
• Knowledge of UniFi products, analogue and IP CCTV systems will be advantageous.
• Experience troubleshooting issues and installing third-party applications.
• Valid driver's licence.

go to method of application »

Job Description

Formal Qualification

• Currently pursuing or recently graduated with a bachelor’s degree or diploma in Computer Science, Information Technology, Data Science, Accounting, or a related field.
• Alternatively, a Diploma in Business Analytics or Data Analytics with a strong focus on data visualization and analysis.

Legal Requirements

• Valid code B driver’s license
• Passed credit and criminal checks
• S.A Citizen, Resident or Valid S.A Work Permit
• Training
• Induction
• WebHR
• Company policy and procedure
• Company reporting structure
• Product knowledge
• CCG Systems’ history, vision and mission
• Odoo

Understanding

• Basic knowledge of financial reporting, data visualization, and SQL querying.
• Familiarity with Power BI or similar dashboarding toolsets for creating dashboards and reports. Basic SQL database querying and table structures and relations understanding is required.
• Experience with the ETL data process is also required.
• An understanding of SAGE X3 and SAGE 200 ERP systems is a plus.

Experience

• At least 1 year working experience

General Purpose of Job

Key Responsibilities

Solution Development

• Solution Development: Assist in the design, coding, testing, and deployment of software solutions using modern development frameworks and tools.
• Technical Support: Provide support in troubleshooting and resolving technical issues in existing applications.
• Documentation: Contribute to the creation and maintenance of technical documentation, including user guides, system specifications, and process flows.
• Collaboration: Work collaboratively with cross-functional teams including product managers, designers, and QA engineers.
• Research & Innovation: Explore new technologies and methodologies to improve solution efficiency and effectiveness.
• Quality Assurance: Participate in code reviews and testing activities to ensure high-quality deliverables.
• Agile Participation: Engage in Agile ceremonies such as stand-ups, sprint planning, and retrospectives.
• System Integration: Assist in integrating custom solutions with ERP systems like Sage to streamline business processes and ensure seamless data flow across departments.

Key Accountability

Solution Development

• Deliver assigned development tasks on time and to specification.
• Maintain high standards of code quality and documentation.
• Demonstrate initiative in learning and applying new technologies.
• Communicate effectively with team members and stakeholders.
• Adhere to company policies, coding standards, and best practices.

Key Responsibilities

Learning and Development

• Mentorship Participation: Work under the guidance of senior developers and participate in mentorship sessions to enhance technical and professional skills.
• Feedback Integration: Seek and incorporate feedback from peers and supervisors to improve performance and understanding.
• Project-Based Learning: Apply newly acquired knowledge to real-world projects, contributing to both personal growth and team objectives.
• Self-Directed Study: Take initiative in exploring emerging technologies and best practices in software development. Management will require you to develop, maintain and adhere to a personal development plan (You may be required to, from time to time produce evidence).
• ERP Exposure: Gain hands-on experience with Enterprise Resource Planning (ERP) systems such as Sage