Job Vacancies at Mango5

Description

• Our company is growing rapidly and is looking to fill the role of an English language instructor for employees to upskill their linguistics. To join our growing team, please review the list of responsibilities and qualifications. 

Trainer Responsibilities: 

• Evaluate employee performance to gauge where skills are lacking. 
• Communicating and working cooperatively with colleagues on matters regarding course offerings, programs, and activities that enhance the command of the English language. 
• Create training programs to address skill gaps in employees. 
• Prepare learning materials for programs. 
• Develop onboarding programs for new employees. 
• Conduct surveys to gauge the effectiveness of programs. 
• Research new teaching methods. 
• Attend education conferences. 
• Remaining current professionally. 
• Using and developing a variety of effective teaching techniques and assessment methods. 

Requirements

• A university degree, preferably in the field of Linguistics or language studies.  
• Previous experience in teaching English on higher level preferred. 
• Well-spoken with a good command of English verbally and in written communication.  
• Be a certified Facilitator (registered assessor/and or moderator would be beneficial). 
• Prior experience as a trainer or a similar position preferred.  
• International call centre (BPO) experience preferred. 
• Advanced writing and editing skills. 
• Advanced skills in MS Word, Outlook, and Excel (must be computer proficient) 
• Excellent interpersonal and communication skills.  
• Ability to identify gaps in skills.  
• Knowledge of various teaching methods and approaches.  
• Excellent organisational skills. 

go to method of application »

• As a Resume Reviewer at Mango5, you'll be responsible for providing feedback and guidance on how to improve job seekers' resumes through a video review. You'll also be helping job seekers write accomplishment-based bullet points and include relevant keywords in their resumes. If you have a strong attention to detail, excellent written communication skills, and a desire to help others succeed, we encourage you to apply for this exciting opportunity at Mango5. 

Responsibilities 

• Review job seekers' resumes and provide feedback on how to improve their resumes through a 10-15 minute video review 
• Provide general resume feedback and show job seekers how to write accomplishment-based bullet points and include keywords from their target job 
• Add notes for the job seeker as needed 
• Check all spelling & grammar in the workspace 
• Upload video to submit for QA 
• Make any corrections requested by QA, if required, and resubmit 

To be successful in this role, you should have; 

• Strong vocabulary and command of language: Have a wide range of vocabulary and the ability to use language effectively and accurately. 
• Clear and concise writing style: Able to convey ideas and information in a clear, concise manner that is easy to understand. 
• Good grammar and spelling: Have a strong understanding of grammar and spelling rules and are able to apply them effectively in their writing. 
• Attention to detail: Pay attention to detail and are able to proofread your work carefully to ensure that it is error-free. 
• Creativity: Ability to think creatively and come up with fresh ideas and perspectives. 
• Research skills: Ability to gather and organize information from a variety of sources, and use that information to support your writing. 
• Adaptability: Ability to adapt your writing style and tone to fit the needs of your clients.  

Requirements

Min Requirements 

• Matric or NQF Level 4 equivalent  
• A formal qualification in Linguistics, English, Journalism or a related field (Highly advantageous) 
• Working experience within a writing and editing field (preferred) 
• Proficiency with video editing software (advantageous) 
• Experience with screen sharing and captioning 
• Clear criminal record