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  • Posted: Oct 27, 2026
    Deadline: Not specified
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  • At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our custo...

     

    Sales Operations Manager

     

    Overview

    • Start Date: 1st or 15th December 2026
    • Location: Multiple locations offered
    • Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead.  
    • As a Sales Operations Specialist, you will help oversee sales operations planning processes using qualitative and quantitative methods. You will collaborate with stakeholders to align, refine, and improve sales operations planning and execution. This opportunity will allow you to analyze and interpret data to provide recommendations for addressing sales performance blockers in conjunction with Sales Excellence as you will also leverage your knowledge related to tracking and monitoring as well as performance of pipelines, scorecards and sales plays.  
    • Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

    Responsibilities

    • Acts as a change agent for the business, driving a fact-based decision-making culture and accelerating growth through business insights, leveraging AI to identify trends, opportunities, and potential course corrections. 
    • Drives business planning and execution excellence against segment priorities, partnering across Areas/Subsidiaries and segment boundaries to improve performance and deliver key business outcomes. 
    • Drives performance and transformation across Territory, EDM, Quota, and Segmentation, leveraging AI and analytics to surface insights, monitor KPIs, identify gaps, and continuously improve planning effectiveness. 
    • Drives standardized sales operations processes, tools, and reporting, leveraging AI and automation to improve efficiency, consistency, visibility, and productivity across the business. 
    • Drives stakeholder engagement, adoption, and readiness, removing blockers and enabling the sales community on planning processes, tools, and AI capabilities to ensure effective and timely execution. 

    ​​​​​​​​​​​​​​Qualifications

    Required Qualifications (RQs) 

    • Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field 
    • OR equivalent experience 
    • Superior problem solving, technical and analytical skills, with attention to details 
    • Outstanding oral and written communications skills, as well as excellent presentation skills; ability to lead meetings internally and externally and executive briefings 
    • Proven experience of business partnership, project management (PMI foundations) and process management 
    • High commitment to AI adoption, creativity/innovation, Pro-activity, leadership and deadlines 

    Preferred Qualifications (PQs) 

    • Bachelor's Degree (or currently pursuing) in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND 1+ year(s) experience working or interning in a large corporation, in the technology industry, or in sales 

    go to method of application »

    Critical Environment Program Manager.

    Overview

    • The Critical Environment Program Manager is a strategic leadership role within Microsoft Cloud Operations & Innovation (CO+I), responsible for driving operational excellence, reliability, and program execution across the critical infrastructure supporting Microsoft’s global cloud services.
    • This role requires an individual who can operate effectively at both strategic and operational levels, connecting global CO+I priorities with local execution and ensuring that Critical Environment programs are delivered consistently, safely, and to the required availability standards.
    • Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 
    • Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action! 

    Responsibilities

    Strategic Program Leadership

    • Lead and deliver strategic Critical Environment programs aligned to CO+I business objectives, ensuring clear scope, priorities, milestones, ownership, and measurable outcomes.

    Operational Reliability & Availability

    • Drive programs that improve the reliability, resilience, and availability of Critical Environment infrastructure supporting Microsoft cloud services, proactively identifying systemic risks and opportunities for improvement.

    Risk, Compliance & Governance

    • Own governance frameworks for operational risk, compliance, audit readiness, and risk remediation, ensuring risks are clearly assessed, mitigated, tracked, and escalated appropriately.

    Cross-Functional Stakeholder Leadership

    • Lead through influence across Site Operations, Engineering, Projects, Security, Safety, Engineering, landlords, suppliers, and global CO+I teams to achieve program objectives and resolve complex operational challenges.

    Operational Excellence & Standardization

    • Identify and implement opportunities to standardize processes, improve operational maturity, eliminate recurring issues, and establish scalable best practices across Critical Environment operations.

    Performance Management & Data-Driven Decision Making

    • Establish and monitor meaningful KPIs, operational metrics, and program health indicators, using data and trends to drive informed decisions, prioritize investment, and demonstrate measurable business impact.

    Capability, Innovation & Continuous Improvement

    • Develop organizational capability through knowledge sharing, training, technology adoption, automation, and continuous-improvement initiatives, fostering a culture of accountability, innovation, safety, and operational excellence.

    Qualifications

    • High School Diploma or equivalent AND 5+ year(s) industry experience in a datacenter or other critical environment facility, OR 5+ years industry experience and college course work. 
    • 5+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) 
    • Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services 
    • Experience working on large scale CE projects 

    Background Check Requirements: 

    Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

    • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

    go to method of application »

    Business Program Mgr - BBBEE Internship (PwD Opportunities)

    Overview

    • The objective of the “Ability Hiring Event” is to build an inclusive hiring approach that recognizes and embraces the skills and capabilities of candidates living with disabilities.
    • For purposes of this programme, disability refers to a long-term or recurring physical, mental, intellectual or sensory impairment which, in interaction with various barriers, may substantially limit a person’s prospects of entry into or advancement in employment. If you identify as a person with a disability, you are encouraged to apply to this programme.
    • Participation in the Ability Hiring Event does not guarantee employment, and candidates will be assessed against the requirements of the relevant role. Fostering a hiring process that is inclusive of candidates living with disabilities is a top priority. We are committed to providing reasonable accommodations that enable candidates to fully participate in the recruitment and interview process and demonstrate their skills and capabilities. 
    • Come build community, explore your passions, and do your best work at Microsoft with thousands of university interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential, and excitement for the journey ahead. 
    • As a Business Program Management Intern, you will identify, define, and support opportunities to develop new programs and improve existing processes. You will work with cross-functional teams to drive operational excellence, support strategic initiatives, and help ensure programs are executed efficiently and effectively. You will gain hands-on experience in business analysis, program execution, stakeholder management, and performance measurement.
    • At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. 
    • Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

    Responsibilities

    About the Programme

    • The Microsoft South Africa BBBEE Internship Programme offers talented graduates the opportunity to gain hands-on experience, develop professional and technical skills, and receive mentorship while working on meaningful projects.
    • As part of Microsoft's commitment to skills development, transformation, and inclusive economic growth, interns are empowered to learn, grow, and make an impact while building the foundation for their future careers.

    Responsibilties:

    • Support program planning, execution, and continuous improvement initiatives. 
    • Conduct research and analysis of business trends, customer feedback, and operational data to identify opportunities for improvement.
    • Assist in developing recommendations to improve business processes, program effectiveness, and operational efficiency.
    • Collaborate with cross-functional stakeholders to support program delivery from initiation through completion.
    • Help define and track success metrics, including Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs).
    • Create reports, presentations, dashboards, and communications that support business decision-making.
    • Support change management, project coordination, and stakeholder engagement activities.
    • Contribute to program reviews by analyzing performance data and identifying improvement opportunities.

    Qualifications

    Programme Eligibility:

    • Applicants must be South African citizens and meet the eligibility requirements of the Microsoft South Africa BBBEE Internship Programme.
    • Currently pursuing (final year with no more than 6 months remaining) or have completed a Bachelor's degree in the last 6 months in Business, Business Management, Operations, Finance, Economics, Industrial Engineering, Commerce, or a related field.
    • Fluency in English. 

    Method of Application

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