Job Vacancies at Optimal Growth Technologies

Role Overview

• We are seeking an experienced Senior Technical Support Specialist to provide advanced technical support across Microsoft-based environments. This role will focus on resolving complex technical issues, supporting end users and systems, and ensuring a high level of service delivery in a fast-paced, remote setting.
• The ideal candidate is highly technical, customer-focused, and comfortable working independently while collaborating with distributed teams.

Key Responsibilities

• Provide Tier 2 and Tier 3 technical support for Microsoft environments
• Diagnose, troubleshoot, and resolve complex hardware, software, and system issues
• Support Windows OS, Microsoft 365, Azure, Active Directory, and related technologies
• Manage incident resolution, escalation, and root cause analysis
• Work closely with infrastructure, security, and application teams to resolve issues
• Maintain accurate documentation, knowledge articles, and support procedures
• Ensure adherence to SLAs and deliver a high standard of customer service
• Identify recurring issues and recommend long-term solutions and improvements

Required Skills & Experience

• 9+ years experience in a Senior Technical Support / IT Support role
• Strong hands-on experience with Microsoft technologies (Windows, M365, Azure, AD)
• Experience supporting remote users across multiple time zones
• Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP)
• Strong troubleshooting and problem-solving skills
• Excellent communication skills with the ability to explain technical concepts clearly
• Ability to work independently in a fully remote environment

Qualifications

• Microsoft certifications (e.g. Microsoft 365, Azure, Windows Server) highly advantageous
• Relevant IT qualification or equivalent practical experience

go to method of application »

Role Overview

• We are seeking an experienced Senior Technical Support Specialist to provide advanced technical support across Microsoft-based environments. This role will focus on resolving complex technical issues, supporting end users and systems, and ensuring a high level of service delivery in a fast-paced, remote setting.
• The ideal candidate is highly technical, customer-focused, and comfortable working independently while collaborating with distributed teams.

Key Responsibilities

• Provide Tier 2 and Tier 3 technical support for Microsoft environments
• Diagnose, troubleshoot, and resolve complex hardware, software, and system issues
• Support Windows OS, Microsoft 365, Azure, Active Directory, and related technologies
• Manage incident resolution, escalation, and root cause analysis
• Work closely with infrastructure, security, and application teams to resolve issues
• Maintain accurate documentation, knowledge articles, and support procedures
• Ensure adherence to SLAs and deliver a high standard of customer service
• Identify recurring issues and recommend long-term solutions and improvements

Required Skills & Experience

• 9+ years experience in a Senior Technical Support / IT Support role
• Strong hands-on experience with Microsoft technologies (Windows, M365, Azure, AD)
• Experience supporting remote users across multiple time zones
• Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP)
• Strong troubleshooting and problem-solving skills
• Excellent communication skills with the ability to explain technical concepts clearly
• Ability to work independently in a fully remote environment

Qualifications

• Microsoft certifications (e.g. Microsoft 365, Azure, Windows Server) highly advantageous
• Relevant IT qualification or equivalent practical experience

go to method of application »

Role Overview

• We are seeking an experienced Senior Technical Support Specialist to provide advanced technical support across Microsoft-based environments. This role will focus on resolving complex technical issues, supporting end users and systems, and ensuring a high level of service delivery in a fast-paced, remote setting.
• The ideal candidate is highly technical, customer-focused, and comfortable working independently while collaborating with distributed teams.

Key Responsibilities

• Provide Tier 2 and Tier 3 technical support for Microsoft environments
• Diagnose, troubleshoot, and resolve complex hardware, software, and system issues
• Support Windows OS, Microsoft 365, Azure, Active Directory, and related technologies
• Manage incident resolution, escalation, and root cause analysis
• Work closely with infrastructure, security, and application teams to resolve issues
• Maintain accurate documentation, knowledge articles, and support procedures
• Ensure adherence to SLAs and deliver a high standard of customer service
• Identify recurring issues and recommend long-term solutions and improvements

Required Skills & Experience

• 9+ years experience in a Senior Technical Support / IT Support role
• Strong hands-on experience with Microsoft technologies (Windows, M365, Azure, AD)
• Experience supporting remote users across multiple time zones
• Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP)
• Strong troubleshooting and problem-solving skills
• Excellent communication skills with the ability to explain technical concepts clearly
• Ability to work independently in a fully remote environment

Qualifications

• Microsoft certifications (e.g. Microsoft 365, Azure, Windows Server) highly advantageous
• Relevant IT qualification or equivalent practical experience

go to method of application »

Role Overview

• We are seeking an Intermediate NetSuite Business Analyst to support business operations by analyzing processes, gathering requirements, and translating business needs into effective NetSuite solutions.
• This role works closely with stakeholders, developers, and administrators to ensure NetSuite is optimized to support operational and strategic objectives.
• The ideal candidate has strong NetSuite functional knowledge, solid business analysis experience, and the ability to work independently in a remote, fast-paced environment.

Key Responsibilities

• Engage with business stakeholders to gather, analyze, and document business requirements
• Translate business needs into functional specifications for NetSuite enhancements and implementations
• Analyze current business processes and recommend system and process improvements
• Support NetSuite configurations, workflows, reports, and dashboards in collaboration with technical teams
• Participate in system testing, UAT, and deployment activities
• Provide ongoing support, troubleshooting, and optimization of NetSuite functionality
• Maintain clear documentation including requirements, process flows, and solution designs
• Act as a liaison between business users and technical teams

Required Skills & Experience

• 5+ years experience as a Business Analyst, with strong exposure to NetSuite
• Solid understanding of NetSuite modules and business processes
• Experience with requirements gathering, process mapping, and solution design
• Strong analytical and problem-solving skills
• Ability to communicate effectively with both technical and non-technical stakeholders
• Experience working in remote, distributed teams
• Exposure to Agile or hybrid delivery environments is advantageous

Qualifications

• NetSuite certification or formal NetSuite training highly advantageous
• Relevant degree or diploma in Business, IT, or a related field preferred

go to method of application »

Role Overview

• We are seeking an Intermediate NetSuite Business Analyst to support business operations by analyzing processes, gathering requirements, and translating business needs into effective NetSuite solutions.
• This role works closely with stakeholders, developers, and administrators to ensure NetSuite is optimized to support operational and strategic objectives.
• The ideal candidate has strong NetSuite functional knowledge, solid business analysis experience, and the ability to work independently in a remote, fast-paced environment.

Key Responsibilities

• Engage with business stakeholders to gather, analyze, and document business requirements
• Translate business needs into functional specifications for NetSuite enhancements and implementations
• Analyze current business processes and recommend system and process improvements
• Support NetSuite configurations, workflows, reports, and dashboards in collaboration with technical teams
• Participate in system testing, UAT, and deployment activities
• Provide ongoing support, troubleshooting, and optimization of NetSuite functionality
• Maintain clear documentation including requirements, process flows, and solution designs
• Act as a liaison between business users and technical teams

Required Skills & Experience

• 5+ years experience as a Business Analyst, with strong exposure to NetSuite
• Solid understanding of NetSuite modules and business processes
• Experience with requirements gathering, process mapping, and solution design
• Strong analytical and problem-solving skills
• Ability to communicate effectively with both technical and non-technical stakeholders
• Experience working in remote, distributed teams
• Exposure to Agile or hybrid delivery environments is advantageous

Qualifications

• NetSuite certification or formal NetSuite training highly advantageous
• Relevant degree or diploma in Business, IT, or a related field preferred

go to method of application »

Role Overview

• We are seeking an Intermediate NetSuite Business Analyst to support business operations by analyzing processes, gathering requirements, and translating business needs into effective NetSuite solutions.
• This role works closely with stakeholders, developers, and administrators to ensure NetSuite is optimized to support operational and strategic objectives.
• The ideal candidate has strong NetSuite functional knowledge, solid business analysis experience, and the ability to work independently in a remote, fast-paced environment.

Key Responsibilities

• Engage with business stakeholders to gather, analyze, and document business requirements
• Translate business needs into functional specifications for NetSuite enhancements and implementations
• Analyze current business processes and recommend system and process improvements
• Support NetSuite configurations, workflows, reports, and dashboards in collaboration with technical teams
• Participate in system testing, UAT, and deployment activities
• Provide ongoing support, troubleshooting, and optimization of NetSuite functionality
• Maintain clear documentation including requirements, process flows, and solution designs
• Act as a liaison between business users and technical teams

Required Skills & Experience

• 5+ years experience as a Business Analyst, with strong exposure to NetSuite
• Solid understanding of NetSuite modules and business processes
• Experience with requirements gathering, process mapping, and solution design
• Strong analytical and problem-solving skills
• Ability to communicate effectively with both technical and non-technical stakeholders
• Experience working in remote, distributed teams
• Exposure to Agile or hybrid delivery environments is advantageous

Qualifications

• NetSuite certification or formal NetSuite training highly advantageous
• Relevant degree or diploma in Business, IT, or a related field preferred

go to method of application »

Job Summary:

• We are seeking an experienced NetSuite Techno-Functional Consultant with a strong background in both technical development and functional business process consulting.
• The ideal candidate will be a NetSuite Certified Developer with over 8 years of hands-on experience in designing, developing, implementing, and supporting NetSuite ERP solutions across multiple modules.
• This role requires a blend of technical expertise in SuiteScript development and functional knowledge of business processes

Key Responsibilities:

• Analyze business requirements and translate them into scalable NetSuite solutions.
• Design, develop, and deploy customizations using SuiteScript (1.0 & 2.0), SuiteTalk (Web Services), SuiteFlow, and SuiteAnalytics.
• Manage end-to-end NetSuite implementations including configuration, customization, integration, and data migration.
• Collaborate with business stakeholders to optimize NetSuite modules (Finance, CRM, Procurement, Inventory, etc.).
• Develop and maintain SuiteScripts for automating business processes and enhancing user experience.
• Troubleshoot and resolve issues related to workflows, scripts, integrations, and configurations.
• Support NetSuite upgrades and ensure seamless transition of customizations.
• Provide functional guidance on NetSuite best practices and business process improvements.
• Develop and maintain technical documentation, including design specifications, test plans, and user manuals.
• Collaborate with cross-functional teams (Finance, Operations, IT) to ensure alignment with business objectives.
• Conduct user training and support change management initiatives.

Required Skills & Qualifications:

• 8+ years of experience as a NetSuite Techno-Functional Consultant.
• NetSuite Certified Developer is mandatory.
• Strong experience in SuiteScript 1.0 & 2.0, SuiteTalk (SOAP/REST integrations), and SuiteFlow.
• Functional expertise in key NetSuite modules (Financials, CRM, Order Management, Procurement, Inventory, etc.).
• Hands-on experience in NetSuite integrations with third-party applications and external systems.
• Strong knowledge of NetSuite customization frameworks and development methodologies.
• Experience with data migration, CSV imports, saved searches, dashboards, and reporting.
• Ability to manage multiple projects simultaneously with minimal supervision.
• Excellent analytical, problem-solving, and communication skills.
• Experience working in agile environments is advantageous.

Nice to Have:

• Experience with NetSuite ARM (Advanced Revenue Management) or WMS (Warehouse Management System).
• Exposure to SuiteCommerce or NetSuite E-commerce integrations.
• Familiarity with ERP implementation methodologies (SuiteSuccess or similar).
• Knowledge of governance and compliance standards (SOX, GAAP).

go to method of application »

Job Summary:

• We are seeking an experienced NetSuite Techno-Functional Consultant with a strong background in both technical development and functional business process consulting.
• The ideal candidate will be a NetSuite Certified Developer with over 8 years of hands-on experience in designing, developing, implementing, and supporting NetSuite ERP solutions across multiple modules.
• This role requires a blend of technical expertise in SuiteScript development and functional knowledge of business processes

Key Responsibilities:

• Analyze business requirements and translate them into scalable NetSuite solutions.
• Design, develop, and deploy customizations using SuiteScript (1.0 & 2.0), SuiteTalk (Web Services), SuiteFlow, and SuiteAnalytics.
• Manage end-to-end NetSuite implementations including configuration, customization, integration, and data migration.
• Collaborate with business stakeholders to optimize NetSuite modules (Finance, CRM, Procurement, Inventory, etc.).
• Develop and maintain SuiteScripts for automating business processes and enhancing user experience.
• Troubleshoot and resolve issues related to workflows, scripts, integrations, and configurations.
• Support NetSuite upgrades and ensure seamless transition of customizations.
• Provide functional guidance on NetSuite best practices and business process improvements.
• Develop and maintain technical documentation, including design specifications, test plans, and user manuals.
• Collaborate with cross-functional teams (Finance, Operations, IT) to ensure alignment with business objectives.
• Conduct user training and support change management initiatives.

Required Skills & Qualifications:

• 8+ years of experience as a NetSuite Techno-Functional Consultant.
• NetSuite Certified Developer is mandatory.
• Strong experience in SuiteScript 1.0 & 2.0, SuiteTalk (SOAP/REST integrations), and SuiteFlow.
• Functional expertise in key NetSuite modules (Financials, CRM, Order Management, Procurement, Inventory, etc.).
• Hands-on experience in NetSuite integrations with third-party applications and external systems.
• Strong knowledge of NetSuite customization frameworks and development methodologies.
• Experience with data migration, CSV imports, saved searches, dashboards, and reporting.
• Ability to manage multiple projects simultaneously with minimal supervision.
• Excellent analytical, problem-solving, and communication skills.
• Experience working in agile environments is advantageous.

Nice to Have:

• Experience with NetSuite ARM (Advanced Revenue Management) or WMS (Warehouse Management System).
• Exposure to SuiteCommerce or NetSuite E-commerce integrations.
• Familiarity with ERP implementation methodologies (SuiteSuccess or similar).
• Knowledge of governance and compliance standards (SOX, GAAP).

go to method of application »

Job Summary:

• We are seeking an experienced NetSuite Techno-Functional Consultant with a strong background in both technical development and functional business process consulting.
• The ideal candidate will be a NetSuite Certified Developer with over 8 years of hands-on experience in designing, developing, implementing, and supporting NetSuite ERP solutions across multiple modules.
• This role requires a blend of technical expertise in SuiteScript development and functional knowledge of business processes

Key Responsibilities:

• Analyze business requirements and translate them into scalable NetSuite solutions.
• Design, develop, and deploy customizations using SuiteScript (1.0 & 2.0), SuiteTalk (Web Services), SuiteFlow, and SuiteAnalytics.
• Manage end-to-end NetSuite implementations including configuration, customization, integration, and data migration.
• Collaborate with business stakeholders to optimize NetSuite modules (Finance, CRM, Procurement, Inventory, etc.).
• Develop and maintain SuiteScripts for automating business processes and enhancing user experience.
• Troubleshoot and resolve issues related to workflows, scripts, integrations, and configurations.
• Support NetSuite upgrades and ensure seamless transition of customizations.
• Provide functional guidance on NetSuite best practices and business process improvements.
• Develop and maintain technical documentation, including design specifications, test plans, and user manuals.
• Collaborate with cross-functional teams (Finance, Operations, IT) to ensure alignment with business objectives.
• Conduct user training and support change management initiatives.

Required Skills & Qualifications:

• 8+ years of experience as a NetSuite Techno-Functional Consultant.
• NetSuite Certified Developer is mandatory.
• Strong experience in SuiteScript 1.0 & 2.0, SuiteTalk (SOAP/REST integrations), and SuiteFlow.
• Functional expertise in key NetSuite modules (Financials, CRM, Order Management, Procurement, Inventory, etc.).
• Hands-on experience in NetSuite integrations with third-party applications and external systems.
• Strong knowledge of NetSuite customization frameworks and development methodologies.
• Experience with data migration, CSV imports, saved searches, dashboards, and reporting.
• Ability to manage multiple projects simultaneously with minimal supervision.
• Excellent analytical, problem-solving, and communication skills.
• Experience working in agile environments is advantageous.

Nice to Have:

• Experience with NetSuite ARM (Advanced Revenue Management) or WMS (Warehouse Management System).
• Exposure to SuiteCommerce or NetSuite E-commerce integrations.
• Familiarity with ERP implementation methodologies (SuiteSuccess or similar).
• Knowledge of governance and compliance standards (SOX, GAAP).

go to method of application »

Role Overview

• We are looking for a skilled Senior NetSuite Administrator to take ownership of the day-to-day administration, configuration, and optimisation of the NetSuite ERP environment.
• This role is ideal for someone who enjoys working closely with business users, improving system efficiency, and ensuring the stability, performance, and usability of NetSuite across the organisation.

Key Responsibilities

• Administer and maintain the NetSuite platform, including user roles, permissions, workflows, and configurations
• Act as the primary point of contact for NetSuite-related support and system issues
• Manage system upgrades, enhancements, testing, and release coordination
• Collaborate with finance, operations, and IT teams to translate business needs into NetSuite configurations
• Develop and maintain saved searches, dashboards, KPIs, and reports
• Ensure data integrity, system security, and compliance with internal controls
• Create and maintain system documentation, procedures, and user training materials

Required Skills & Experience

• 5+ years hands-on experience as a NetSuite Administrator
• Strong knowledge of NetSuite configuration, user management, workflows, and reporting
• Experience supporting ERP processes across finance, order management, and operations
• Ability to troubleshoot system issues and work with developers or vendors where required
• Strong communication skills and ability to engage with both technical and non-technical stakeholders
• Comfortable working independently in a fully remote environment

Qualifications

• NetSuite certification(s) highly advantageous
• Relevant degree or equivalent professional experience

go to method of application »

Role Overview

• We are looking for a skilled Senior NetSuite Administrator to take ownership of the day-to-day administration, configuration, and optimisation of the NetSuite ERP environment.
• This role is ideal for someone who enjoys working closely with business users, improving system efficiency, and ensuring the stability, performance, and usability of NetSuite across the organisation.

Key Responsibilities

• Administer and maintain the NetSuite platform, including user roles, permissions, workflows, and configurations
• Act as the primary point of contact for NetSuite-related support and system issues
• Manage system upgrades, enhancements, testing, and release coordination
• Collaborate with finance, operations, and IT teams to translate business needs into NetSuite configurations
• Develop and maintain saved searches, dashboards, KPIs, and reports
• Ensure data integrity, system security, and compliance with internal controls
• Create and maintain system documentation, procedures, and user training materials

Required Skills & Experience

• 5+ years hands-on experience as a NetSuite Administrator
• Strong knowledge of NetSuite configuration, user management, workflows, and reporting
• Experience supporting ERP processes across finance, order management, and operations
• Ability to troubleshoot system issues and work with developers or vendors where required
• Strong communication skills and ability to engage with both technical and non-technical stakeholders
• Comfortable working independently in a fully remote environment

Qualifications

• NetSuite certification(s) highly advantageous
• Relevant degree or equivalent professional experience

go to method of application »

Role Overview

• We are looking for a skilled Senior NetSuite Administrator to take ownership of the day-to-day administration, configuration, and optimisation of the NetSuite ERP environment.
• This role is ideal for someone who enjoys working closely with business users, improving system efficiency, and ensuring the stability, performance, and usability of NetSuite across the organisation.

Key Responsibilities

• Administer and maintain the NetSuite platform, including user roles, permissions, workflows, and configurations
• Act as the primary point of contact for NetSuite-related support and system issues
• Manage system upgrades, enhancements, testing, and release coordination
• Collaborate with finance, operations, and IT teams to translate business needs into NetSuite configurations
• Develop and maintain saved searches, dashboards, KPIs, and reports
• Ensure data integrity, system security, and compliance with internal controls
• Create and maintain system documentation, procedures, and user training materials

Required Skills & Experience

• 5+ years hands-on experience as a NetSuite Administrator
• Strong knowledge of NetSuite configuration, user management, workflows, and reporting
• Experience supporting ERP processes across finance, order management, and operations
• Ability to troubleshoot system issues and work with developers or vendors where required
• Strong communication skills and ability to engage with both technical and non-technical stakeholders
• Comfortable working independently in a fully remote environment

Qualifications

• NetSuite certification(s) highly advantageous
• Relevant degree or equivalent professional experience