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  • Posted: Jan 30, 2026
    Deadline: Not specified
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  • Optimal Growth Technologies provides organizations of all sizes with the best, most trustworthy solutions. In the ever-evolving technology market, we believe that companies need reliable allies who can guide them through the challenges that accompany technological growth
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    Senior Technical Support Specialist- JHB

    Role Overview

    • We are seeking an experienced Senior Technical Support Specialist to provide advanced technical support across Microsoft-based environments. This role will focus on resolving complex technical issues, supporting end users and systems, and ensuring a high level of service delivery in a fast-paced, remote setting.
    • The ideal candidate is highly technical, customer-focused, and comfortable working independently while collaborating with distributed teams.

    Key Responsibilities

    • Provide Tier 2 and Tier 3 technical support for Microsoft environments
    • Diagnose, troubleshoot, and resolve complex hardware, software, and system issues
    • Support Windows OS, Microsoft 365, Azure, Active Directory, and related technologies
    • Manage incident resolution, escalation, and root cause analysis
    • Work closely with infrastructure, security, and application teams to resolve issues
    • Maintain accurate documentation, knowledge articles, and support procedures
    • Ensure adherence to SLAs and deliver a high standard of customer service
    • Identify recurring issues and recommend long-term solutions and improvements

    Required Skills & Experience

    • 9+ years experience in a Senior Technical Support / IT Support role
    • Strong hands-on experience with Microsoft technologies (Windows, M365, Azure, AD)
    • Experience supporting remote users across multiple time zones
    • Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP)
    • Strong troubleshooting and problem-solving skills
    • Excellent communication skills with the ability to explain technical concepts clearly
    • Ability to work independently in a fully remote environment

    Qualifications

    • Microsoft certifications (e.g. Microsoft 365, Azure, Windows Server) highly advantageous
    • Relevant IT qualification or equivalent practical experience

    go to method of application »

    Senior Technical Support Specialist- CPT

    Role Overview

    • We are seeking an experienced Senior Technical Support Specialist to provide advanced technical support across Microsoft-based environments. This role will focus on resolving complex technical issues, supporting end users and systems, and ensuring a high level of service delivery in a fast-paced, remote setting.
    • The ideal candidate is highly technical, customer-focused, and comfortable working independently while collaborating with distributed teams.

    Key Responsibilities

    • Provide Tier 2 and Tier 3 technical support for Microsoft environments
    • Diagnose, troubleshoot, and resolve complex hardware, software, and system issues
    • Support Windows OS, Microsoft 365, Azure, Active Directory, and related technologies
    • Manage incident resolution, escalation, and root cause analysis
    • Work closely with infrastructure, security, and application teams to resolve issues
    • Maintain accurate documentation, knowledge articles, and support procedures
    • Ensure adherence to SLAs and deliver a high standard of customer service
    • Identify recurring issues and recommend long-term solutions and improvements

    Required Skills & Experience

    • 9+ years experience in a Senior Technical Support / IT Support role
    • Strong hands-on experience with Microsoft technologies (Windows, M365, Azure, AD)
    • Experience supporting remote users across multiple time zones
    • Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP)
    • Strong troubleshooting and problem-solving skills
    • Excellent communication skills with the ability to explain technical concepts clearly
    • Ability to work independently in a fully remote environment

    Qualifications

    • Microsoft certifications (e.g. Microsoft 365, Azure, Windows Server) highly advantageous
    • Relevant IT qualification or equivalent practical experience

    go to method of application »

    Senior Technical Support Specialist- Durban

    Role Overview

    • We are seeking an experienced Senior Technical Support Specialist to provide advanced technical support across Microsoft-based environments. This role will focus on resolving complex technical issues, supporting end users and systems, and ensuring a high level of service delivery in a fast-paced, remote setting.
    • The ideal candidate is highly technical, customer-focused, and comfortable working independently while collaborating with distributed teams.

    Key Responsibilities

    • Provide Tier 2 and Tier 3 technical support for Microsoft environments
    • Diagnose, troubleshoot, and resolve complex hardware, software, and system issues
    • Support Windows OS, Microsoft 365, Azure, Active Directory, and related technologies
    • Manage incident resolution, escalation, and root cause analysis
    • Work closely with infrastructure, security, and application teams to resolve issues
    • Maintain accurate documentation, knowledge articles, and support procedures
    • Ensure adherence to SLAs and deliver a high standard of customer service
    • Identify recurring issues and recommend long-term solutions and improvements

    Required Skills & Experience

    • 9+ years experience in a Senior Technical Support / IT Support role
    • Strong hands-on experience with Microsoft technologies (Windows, M365, Azure, AD)
    • Experience supporting remote users across multiple time zones
    • Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP)
    • Strong troubleshooting and problem-solving skills
    • Excellent communication skills with the ability to explain technical concepts clearly
    • Ability to work independently in a fully remote environment

    Qualifications

    • Microsoft certifications (e.g. Microsoft 365, Azure, Windows Server) highly advantageous
    • Relevant IT qualification or equivalent practical experience

    go to method of application »

    NetSuite Business Analyst- JHB

    Role Overview

    • We are seeking an Intermediate NetSuite Business Analyst to support business operations by analyzing processes, gathering requirements, and translating business needs into effective NetSuite solutions.
    • This role works closely with stakeholders, developers, and administrators to ensure NetSuite is optimized to support operational and strategic objectives.
    • The ideal candidate has strong NetSuite functional knowledge, solid business analysis experience, and the ability to work independently in a remote, fast-paced environment.

    Key Responsibilities

    • Engage with business stakeholders to gather, analyze, and document business requirements
    • Translate business needs into functional specifications for NetSuite enhancements and implementations
    • Analyze current business processes and recommend system and process improvements
    • Support NetSuite configurations, workflows, reports, and dashboards in collaboration with technical teams
    • Participate in system testing, UAT, and deployment activities
    • Provide ongoing support, troubleshooting, and optimization of NetSuite functionality
    • Maintain clear documentation including requirements, process flows, and solution designs
    • Act as a liaison between business users and technical teams

    Required Skills & Experience

    • 5+ years experience as a Business Analyst, with strong exposure to NetSuite
    • Solid understanding of NetSuite modules and business processes
    • Experience with requirements gathering, process mapping, and solution design
    • Strong analytical and problem-solving skills
    • Ability to communicate effectively with both technical and non-technical stakeholders
    • Experience working in remote, distributed teams
    • Exposure to Agile or hybrid delivery environments is advantageous

    Qualifications

    • NetSuite certification or formal NetSuite training highly advantageous
    • Relevant degree or diploma in Business, IT, or a related field preferred

    go to method of application »

    NetSuite Business Analyst- CPT

    Role Overview

    • We are seeking an Intermediate NetSuite Business Analyst to support business operations by analyzing processes, gathering requirements, and translating business needs into effective NetSuite solutions.
    • This role works closely with stakeholders, developers, and administrators to ensure NetSuite is optimized to support operational and strategic objectives.
    • The ideal candidate has strong NetSuite functional knowledge, solid business analysis experience, and the ability to work independently in a remote, fast-paced environment.

    Key Responsibilities

    • Engage with business stakeholders to gather, analyze, and document business requirements
    • Translate business needs into functional specifications for NetSuite enhancements and implementations
    • Analyze current business processes and recommend system and process improvements
    • Support NetSuite configurations, workflows, reports, and dashboards in collaboration with technical teams
    • Participate in system testing, UAT, and deployment activities
    • Provide ongoing support, troubleshooting, and optimization of NetSuite functionality
    • Maintain clear documentation including requirements, process flows, and solution designs
    • Act as a liaison between business users and technical teams

    Required Skills & Experience

    • 5+ years experience as a Business Analyst, with strong exposure to NetSuite
    • Solid understanding of NetSuite modules and business processes
    • Experience with requirements gathering, process mapping, and solution design
    • Strong analytical and problem-solving skills
    • Ability to communicate effectively with both technical and non-technical stakeholders
    • Experience working in remote, distributed teams
    • Exposure to Agile or hybrid delivery environments is advantageous

    Qualifications

    • NetSuite certification or formal NetSuite training highly advantageous
    • Relevant degree or diploma in Business, IT, or a related field preferred

    go to method of application »

    NetSuite Business Analyst- Durban

    Role Overview

    • We are seeking an Intermediate NetSuite Business Analyst to support business operations by analyzing processes, gathering requirements, and translating business needs into effective NetSuite solutions.
    • This role works closely with stakeholders, developers, and administrators to ensure NetSuite is optimized to support operational and strategic objectives.
    • The ideal candidate has strong NetSuite functional knowledge, solid business analysis experience, and the ability to work independently in a remote, fast-paced environment.

    Key Responsibilities

    • Engage with business stakeholders to gather, analyze, and document business requirements
    • Translate business needs into functional specifications for NetSuite enhancements and implementations
    • Analyze current business processes and recommend system and process improvements
    • Support NetSuite configurations, workflows, reports, and dashboards in collaboration with technical teams
    • Participate in system testing, UAT, and deployment activities
    • Provide ongoing support, troubleshooting, and optimization of NetSuite functionality
    • Maintain clear documentation including requirements, process flows, and solution designs
    • Act as a liaison between business users and technical teams

    Required Skills & Experience

    • 5+ years experience as a Business Analyst, with strong exposure to NetSuite
    • Solid understanding of NetSuite modules and business processes
    • Experience with requirements gathering, process mapping, and solution design
    • Strong analytical and problem-solving skills
    • Ability to communicate effectively with both technical and non-technical stakeholders
    • Experience working in remote, distributed teams
    • Exposure to Agile or hybrid delivery environments is advantageous

    Qualifications

    • NetSuite certification or formal NetSuite training highly advantageous
    • Relevant degree or diploma in Business, IT, or a related field preferred

    go to method of application »

    NetSuite Techno Functional Consultant- CPT

    Job Summary:

    • We are seeking an experienced NetSuite Techno-Functional Consultant with a strong background in both technical development and functional business process consulting.
    • The ideal candidate will be a NetSuite Certified Developer with over 8 years of hands-on experience in designing, developing, implementing, and supporting NetSuite ERP solutions across multiple modules.
    • This role requires a blend of technical expertise in SuiteScript development and functional knowledge of business processes

    Key Responsibilities:

    • Analyze business requirements and translate them into scalable NetSuite solutions.
    • Design, develop, and deploy customizations using SuiteScript (1.0 & 2.0), SuiteTalk (Web Services), SuiteFlow, and SuiteAnalytics.
    • Manage end-to-end NetSuite implementations including configuration, customization, integration, and data migration.
    • Collaborate with business stakeholders to optimize NetSuite modules (Finance, CRM, Procurement, Inventory, etc.).
    • Develop and maintain SuiteScripts for automating business processes and enhancing user experience.
    • Troubleshoot and resolve issues related to workflows, scripts, integrations, and configurations.
    • Support NetSuite upgrades and ensure seamless transition of customizations.
    • Provide functional guidance on NetSuite best practices and business process improvements.
    • Develop and maintain technical documentation, including design specifications, test plans, and user manuals.
    • Collaborate with cross-functional teams (Finance, Operations, IT) to ensure alignment with business objectives.
    • Conduct user training and support change management initiatives.

    Required Skills & Qualifications:

    • 8+ years of experience as a NetSuite Techno-Functional Consultant.
    • NetSuite Certified Developer is mandatory.
    • Strong experience in SuiteScript 1.0 & 2.0, SuiteTalk (SOAP/REST integrations), and SuiteFlow.
    • Functional expertise in key NetSuite modules (Financials, CRM, Order Management, Procurement, Inventory, etc.).
    • Hands-on experience in NetSuite integrations with third-party applications and external systems.
    • Strong knowledge of NetSuite customization frameworks and development methodologies.
    • Experience with data migration, CSV imports, saved searches, dashboards, and reporting.
    • Ability to manage multiple projects simultaneously with minimal supervision.
    • Excellent analytical, problem-solving, and communication skills.
    • Experience working in agile environments is advantageous.

    Nice to Have:

    • Experience with NetSuite ARM (Advanced Revenue Management) or WMS (Warehouse Management System).
    • Exposure to SuiteCommerce or NetSuite E-commerce integrations.
    • Familiarity with ERP implementation methodologies (SuiteSuccess or similar).
    • Knowledge of governance and compliance standards (SOX, GAAP).

    go to method of application »

    NetSuite Techno Functional Consultant- Durban

    Job Summary:

    • We are seeking an experienced NetSuite Techno-Functional Consultant with a strong background in both technical development and functional business process consulting.
    • The ideal candidate will be a NetSuite Certified Developer with over 8 years of hands-on experience in designing, developing, implementing, and supporting NetSuite ERP solutions across multiple modules.
    • This role requires a blend of technical expertise in SuiteScript development and functional knowledge of business processes

    Key Responsibilities:

    • Analyze business requirements and translate them into scalable NetSuite solutions.
    • Design, develop, and deploy customizations using SuiteScript (1.0 & 2.0), SuiteTalk (Web Services), SuiteFlow, and SuiteAnalytics.
    • Manage end-to-end NetSuite implementations including configuration, customization, integration, and data migration.
    • Collaborate with business stakeholders to optimize NetSuite modules (Finance, CRM, Procurement, Inventory, etc.).
    • Develop and maintain SuiteScripts for automating business processes and enhancing user experience.
    • Troubleshoot and resolve issues related to workflows, scripts, integrations, and configurations.
    • Support NetSuite upgrades and ensure seamless transition of customizations.
    • Provide functional guidance on NetSuite best practices and business process improvements.
    • Develop and maintain technical documentation, including design specifications, test plans, and user manuals.
    • Collaborate with cross-functional teams (Finance, Operations, IT) to ensure alignment with business objectives.
    • Conduct user training and support change management initiatives.

    Required Skills & Qualifications:

    • 8+ years of experience as a NetSuite Techno-Functional Consultant.
    • NetSuite Certified Developer is mandatory.
    • Strong experience in SuiteScript 1.0 & 2.0, SuiteTalk (SOAP/REST integrations), and SuiteFlow.
    • Functional expertise in key NetSuite modules (Financials, CRM, Order Management, Procurement, Inventory, etc.).
    • Hands-on experience in NetSuite integrations with third-party applications and external systems.
    • Strong knowledge of NetSuite customization frameworks and development methodologies.
    • Experience with data migration, CSV imports, saved searches, dashboards, and reporting.
    • Ability to manage multiple projects simultaneously with minimal supervision.
    • Excellent analytical, problem-solving, and communication skills.
    • Experience working in agile environments is advantageous.

    Nice to Have:

    • Experience with NetSuite ARM (Advanced Revenue Management) or WMS (Warehouse Management System).
    • Exposure to SuiteCommerce or NetSuite E-commerce integrations.
    • Familiarity with ERP implementation methodologies (SuiteSuccess or similar).
    • Knowledge of governance and compliance standards (SOX, GAAP).

    go to method of application »

    NetSuite Techno Functional Consultant- JHB

    Job Summary:

    • We are seeking an experienced NetSuite Techno-Functional Consultant with a strong background in both technical development and functional business process consulting.
    • The ideal candidate will be a NetSuite Certified Developer with over 8 years of hands-on experience in designing, developing, implementing, and supporting NetSuite ERP solutions across multiple modules.
    • This role requires a blend of technical expertise in SuiteScript development and functional knowledge of business processes

    Key Responsibilities:

    • Analyze business requirements and translate them into scalable NetSuite solutions.
    • Design, develop, and deploy customizations using SuiteScript (1.0 & 2.0), SuiteTalk (Web Services), SuiteFlow, and SuiteAnalytics.
    • Manage end-to-end NetSuite implementations including configuration, customization, integration, and data migration.
    • Collaborate with business stakeholders to optimize NetSuite modules (Finance, CRM, Procurement, Inventory, etc.).
    • Develop and maintain SuiteScripts for automating business processes and enhancing user experience.
    • Troubleshoot and resolve issues related to workflows, scripts, integrations, and configurations.
    • Support NetSuite upgrades and ensure seamless transition of customizations.
    • Provide functional guidance on NetSuite best practices and business process improvements.
    • Develop and maintain technical documentation, including design specifications, test plans, and user manuals.
    • Collaborate with cross-functional teams (Finance, Operations, IT) to ensure alignment with business objectives.
    • Conduct user training and support change management initiatives.

    Required Skills & Qualifications:

    • 8+ years of experience as a NetSuite Techno-Functional Consultant.
    • NetSuite Certified Developer is mandatory.
    • Strong experience in SuiteScript 1.0 & 2.0, SuiteTalk (SOAP/REST integrations), and SuiteFlow.
    • Functional expertise in key NetSuite modules (Financials, CRM, Order Management, Procurement, Inventory, etc.).
    • Hands-on experience in NetSuite integrations with third-party applications and external systems.
    • Strong knowledge of NetSuite customization frameworks and development methodologies.
    • Experience with data migration, CSV imports, saved searches, dashboards, and reporting.
    • Ability to manage multiple projects simultaneously with minimal supervision.
    • Excellent analytical, problem-solving, and communication skills.
    • Experience working in agile environments is advantageous.

    Nice to Have:

    • Experience with NetSuite ARM (Advanced Revenue Management) or WMS (Warehouse Management System).
    • Exposure to SuiteCommerce or NetSuite E-commerce integrations.
    • Familiarity with ERP implementation methodologies (SuiteSuccess or similar).
    • Knowledge of governance and compliance standards (SOX, GAAP).

    go to method of application »

    Senior NetSuite Administrator- JHB

    Role Overview

    • We are looking for a skilled Senior NetSuite Administrator to take ownership of the day-to-day administration, configuration, and optimisation of the NetSuite ERP environment.
    • This role is ideal for someone who enjoys working closely with business users, improving system efficiency, and ensuring the stability, performance, and usability of NetSuite across the organisation.

    Key Responsibilities

    • Administer and maintain the NetSuite platform, including user roles, permissions, workflows, and configurations
    • Act as the primary point of contact for NetSuite-related support and system issues
    • Manage system upgrades, enhancements, testing, and release coordination
    • Collaborate with finance, operations, and IT teams to translate business needs into NetSuite configurations
    • Develop and maintain saved searches, dashboards, KPIs, and reports
    • Ensure data integrity, system security, and compliance with internal controls
    • Create and maintain system documentation, procedures, and user training materials

    Required Skills & Experience

    • 5+ years hands-on experience as a NetSuite Administrator
    • Strong knowledge of NetSuite configuration, user management, workflows, and reporting
    • Experience supporting ERP processes across finance, order management, and operations
    • Ability to troubleshoot system issues and work with developers or vendors where required
    • Strong communication skills and ability to engage with both technical and non-technical stakeholders
    • Comfortable working independently in a fully remote environment

    Qualifications

    • NetSuite certification(s) highly advantageous
    • Relevant degree or equivalent professional experience

    go to method of application »

    Senior NetSuite Administrator- CPT

    Role Overview

    • We are looking for a skilled Senior NetSuite Administrator to take ownership of the day-to-day administration, configuration, and optimisation of the NetSuite ERP environment.
    • This role is ideal for someone who enjoys working closely with business users, improving system efficiency, and ensuring the stability, performance, and usability of NetSuite across the organisation.

    Key Responsibilities

    • Administer and maintain the NetSuite platform, including user roles, permissions, workflows, and configurations
    • Act as the primary point of contact for NetSuite-related support and system issues
    • Manage system upgrades, enhancements, testing, and release coordination
    • Collaborate with finance, operations, and IT teams to translate business needs into NetSuite configurations
    • Develop and maintain saved searches, dashboards, KPIs, and reports
    • Ensure data integrity, system security, and compliance with internal controls
    • Create and maintain system documentation, procedures, and user training materials

    Required Skills & Experience

    • 5+ years hands-on experience as a NetSuite Administrator
    • Strong knowledge of NetSuite configuration, user management, workflows, and reporting
    • Experience supporting ERP processes across finance, order management, and operations
    • Ability to troubleshoot system issues and work with developers or vendors where required
    • Strong communication skills and ability to engage with both technical and non-technical stakeholders
    • Comfortable working independently in a fully remote environment

    Qualifications

    • NetSuite certification(s) highly advantageous
    • Relevant degree or equivalent professional experience

    go to method of application »

    Senior NetSuite Administrator- Durban

    Role Overview

    • We are looking for a skilled Senior NetSuite Administrator to take ownership of the day-to-day administration, configuration, and optimisation of the NetSuite ERP environment.
    • This role is ideal for someone who enjoys working closely with business users, improving system efficiency, and ensuring the stability, performance, and usability of NetSuite across the organisation.

    Key Responsibilities

    • Administer and maintain the NetSuite platform, including user roles, permissions, workflows, and configurations
    • Act as the primary point of contact for NetSuite-related support and system issues
    • Manage system upgrades, enhancements, testing, and release coordination
    • Collaborate with finance, operations, and IT teams to translate business needs into NetSuite configurations
    • Develop and maintain saved searches, dashboards, KPIs, and reports
    • Ensure data integrity, system security, and compliance with internal controls
    • Create and maintain system documentation, procedures, and user training materials

    Required Skills & Experience

    • 5+ years hands-on experience as a NetSuite Administrator
    • Strong knowledge of NetSuite configuration, user management, workflows, and reporting
    • Experience supporting ERP processes across finance, order management, and operations
    • Ability to troubleshoot system issues and work with developers or vendors where required
    • Strong communication skills and ability to engage with both technical and non-technical stakeholders
    • Comfortable working independently in a fully remote environment

    Qualifications

    • NetSuite certification(s) highly advantageous
    • Relevant degree or equivalent professional experience

    Method of Application

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