Job Vacancies at Reckitt

About the role

• Exciting opportunity at Reckitt for a Africa Data Reporting & CRM Compliance Analyst  supporting the Africa region through accurate data tracking, reporting, and CRM performance visibility and  ensure strong compliance and provide insights that measure the impact of commercial and medical field activities. Deliver consistent, high‑quality reporting across Africa, ensuring we can measure performance, track compliance, and demonstrate the impact of the GTM model and commercial initiatives.

Your responsibilities

• Manage and update tracking reports across all Africa markets.
• Oversee data tracking and consolidation from multiple sources (Retail, Pharma, Medical).
• Monitor CRM system performance, including Call Rate, Coverage, and Call Frequency compliance.
• Conduct comparative analysis across countries, teams, and time periods to identify trends and gaps.
• Support governance by tracking reps’ adherence to GTM models, call cycles, and reporting expectations.
• Provide regular insights and summaries to leadership to support decision‑making and resource allocation.
• Partner with Sales Operations and Capability teams to improve data quality, reporting consistency, and system usage.

The experience we're looking for

• Bachelor’s degree in Business Intelligence, Data Analytics, Mathematics, Computer Science, or a related field.
• Proven experience in Power BI development and sales performance analysis.
• Strong understanding of the Pharma and Retail markets.
• Familiarity with Go-To-Market strategies and sales operations.
• Experience with data governance and compliance practices is a plus.
   

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About the role

• Reckitt is looking for a dedicated Site Quality Compliance Specialist to help us uphold our commitment to deliver excellence in our diverse portfolio. You'll be part of a dynamic team, ensuring that all site activities, processes, and documentation comply with internal quality standards, regulatory requirements, and relevant industry guidelines. The role focuses on supporting operational teams, conducting compliance checks, maintaining audit readiness to safeguard product quality and regulatory integrity and improved on an on-going basis
• Safety (People, Product, Consumer) and regulatory requirements are always met, and consistent product quality following Reckitt’s standards is maintained and support in tracking and closure of key KPI's for HSE
• Human resources- Support in tracking and closure of key KPI's for HR
• The role has a shared responsibility of tasks together with a cross-functional teams ensuring site processes produce products of right quality and safety, cost efficient, highly effective and are sustainable Be at the forefront of excellence and join us on a journey where your attention to detail will lead to meaningful solutions for health and well-being.

Your responsibilities
Compliance

• Monitor and assess site operations to ensure adherence to company policies, SOPs, and regulatory requirements.
• Responsible for identifying compliance gaps / assessment of the local SOP’s vs Reckitt global and local regulatory requirements
• Support the development, review, and implementation of quality and compliance-related procedures.

Audit & Regulatory Support

• Assist in preparing the site for internal, external, and regulatory inspections by co-ordination of self-inspection program at site which includes developing risk-based audit plans, ensures capable auditors available and capable.
• Support the coordination of audits (internal, external and regulatory), including gathering documentation, ensuring timely responses, assist with coordinating corrective and preventive actions (CAPA)
• The role will be forefront for audit preparations and leading as an auditee for the audits received on site.
• This can include internal (Cross & Global) and external audits (ISO 9001, local reg).
• Support quality assurance teams with performing audits at third party manufacturers, raw and pack suppliers and other service suppliers.
• Support in tracking and coordination of CAPA of key KPI's closure for HSE /HR ect

Documentation & Quality Management Systems (QMS)

• Ensure full compliance of timely management of documentation in line with Good Documentation Practices (GDP).
• Monitor, track and trend quality records in QMS, including deviations, non-conformances, CAPAs, and change controls.
• Review and approve site SOPs, work instructions, and quality forms.
• Support in management review for the overall site whereby collating information on key performance indicators

 Training & Awareness

• Deliver or support quality and compliance training for site personnel.
• Promote a culture of quality, risk awareness, and continuous improvement across the site.
• Support onboarding of new staff on compliance expectations and key quality processes.

Continuous Improvement

• Participate in quality improvement initiatives and cross-functional compliance projects.
• Analyse compliance trends to recommend and implement process improvements.
• Support risk assessments and mitigation strategies to strengthen site compliance

The experience we're looking for

• A formal degree or diploma in BSc Science, Pharmaceuticals, Food Science, ND: Food Technology, Biotechnology, Analytical Chemistry
• 4-6 years’ experience in QMS of Manufacturing, Pharmaceuticals and/or FMCG industry
• Experience with audits, QMS platforms, and regulatory environments
• Lead Auditor Experience preferred
• Strong knowledge of quality standards (e.g., ISO, GMP, GDP, industry-specific regs).
• Excellent analytical, problem-solving, and root-cause analysis skills.
• Sound communication and interpersonal abilities including presentation skills, listening, writing, oral
• Detail-oriented with a high level of integrity and accountability.
• Ability to work cross-functionally and influence without authority.
• Comfortable with digital quality systems and documentation tools
• Must have experience working in an environment with strong quality management processes in place (experience with ISO 17025, ISO 22716, ISO 9001, relevant Regulatory Knowledge).
• Must have experience working in an environment with strong health and safety processes in place.
• Advance knowledge of computer systems for data collection and reporting including MS Office Suite etc.
• Must be able to create training modules with assessments and can deliver training to all levels within the organization.
• Compliance findings and timely CAPA closure rates.
• Accuracy and timeliness of documentation processing.
• Training completion rates and compliance engagement metrics.
• Continuous improvement contributions and quality culture advancement.

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About the role

• We're on the lookout for a sales manager will be responsible for leading and growing the business in Mozambique and Angola by managing the distributor partnership and driving strong commercial execution. The role will focus on delivering company KPIs, strengthening RTM capabilities, expanding distribution, and ensuring sustainable and profitable growth across the markets. If you have the drive to optimise and the vision to  drive profitable growth, come help us deliver excellence in every click!

Please note the role is based in Mozambique

Your responsibilities

• Manage and develop the Mozambique and Angola business in partnership with the appointed distributor.
• Deliver sales targets and KPIs including volume, value, and market share
• Develop and implement effective GTM and RTM strategies to expand distribution and market coverage.
• Lead trade execution to ensure strong product availability, visibility, and in market sales performance.
• Manage forecasting, demand planning, and sales performance tracking.
• Own and manage the P&L for the assigned markets to ensure sustainable profitability.
• Identify new business opportunities and monitor market and competitor activities.
• Build strong relationships with distributors, key wholesalers, and key trade partners.
• Work closely with internal teams to ensure alignment on supply, marketing initiatives, and commercial plans.

The experience we're looking for

• Minimum bachelor’s degree in Business ,Marketing or related fields.
• Minimum 4–5 years of relevant experience in Sales or Commercial roles, preferably within FMCG or consumer goods.
• Proficiency in English is required.
• Portuguese language proficiency is mandatory
• Skills: Strong negotiating, analytical and leadership

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About the role

• We're in search of  QC Analyst to join the Reckitt team, where innovation and science converge to make a realworld impact. You'll contribute to the growth of our trusted product portfolio, ensuring the highest standards of quality. Perform all activities related to physicalchemical testing and ensuring compliance within the quality control laboratory by ensuring quality, safety and efficacy of all items analysed, as well as compliance with related legislation, good laboratory practices (GLP), good manufacturing practices, good documentation practices (GDP) and company guidelines. If you thrive in a dynamic atmosphere and are looking for a role where your actions directly contribute to the company's success, we would love to see your application.

Your responsibilities

• Participate in internal assessments and audits required
• Serve as a technical liaison between quality control and other departments
• Write or revise standard quality control procedures
• Supply quality control data necessary for regulatory submissions
• Participate in out of specification and failure investigations and recommend corrective actions
• Monitor testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols
• Conduct routine and nonroutine analyses of in process materials, raw materials, bulk material, or stability samples & do daily verification of balances, pH meter and conductivity meter.
• Maintain laboratory equipment.
• Respond to inspections when necessary (ISO, SAHPRA, Global Audits RB, etc);
• Operate all analytical equipment’s in the laboratory such as Polarimeter, Ph/conductivity meter, balances, HPLC, GC, Lovibond, UV Spectrophotometer, IR spectrophotometer, auto titrator, etc.
• May be required to work shift patterns

The experience we're looking for

• BSc Degree / Diploma / Technical certificate Chemistry/Biochemistry/Biotechnology or Analitical chemistry.
• 3-4 years expirience in FMCG 
• 2 years expirience in HPLC & GC 
• Strong project management experiences with demonstrable problemsolving skills.
• Independent and selfstarting with the resilience needed to thrive in a fastpaced environment.
• Ability to lead and motivate others, showing strong interpersonal competence and team commitment.
• Commercially aware, with the ability to propose improvements and challenge the status quo for better results.
• Adaptable and collaborative nature, prepared to take accountability for a broad range of activities.