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  • Posted: Aug 3, 2021
    Deadline: Not specified
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  • With 90 years of international experience, and nearly 50 years of local expertise in the South African market, Rentokil Initial provides services that protect people and enhance lives. We protect people from the dangers of pest-borne disease and the risk of illness from cross contamination caused by poor hygiene. We enhance lives with services that protect ...
    Read more about this company

     

    Customer Relations Consultant

    Description

    Rentokil Initial:

    Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.

    We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development

    Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

    We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

    Find out more on careers.rentokil-initial.com

    Our family of businesses:

    Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.

    We operate in over 65 countries and we are ranked in the top 3 in 63 of those.

    We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.

    Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.

    Initial Hygiene is the world’s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We operate in over 40 countries and we are ranked in the top 3 in 38 of those. We produce high quality, tailored hygiene product ranges for washrooms - across all sectors and industries where our customers look to us for our knowledge and integrity

    Ambius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe South Africa and Australia.

    Requirements

    Enhance, extend and retain the Company’s/Division’s business through representing the company to existing clients and to achieve predetermined retention targets. Coordination and consolidation of retention feedback from role players in the business.

    • Achievement or improvement of retention budgets & growth rate

    • Account Manage a number allocated customers for the region and or division

    • Maintain complete records of all activities regarding the customer - creating a relevant and historic database

    • Make every effort to encourage our existing client base to retain our services by building and maintaining professional client relationships

    • Adherence to Company and Divisional standards in terms of hours of work, minimum performance standards, reporting, completion of relevant documentation, use of company assets and policies

    • Flag losses/reductions received

    • Notify Service Planners and Regional Key Accounts Manager of all handovers, liquidations and closures immediately

    • Weekly reporting of terminations to Regional Key Accounts Manager

    • Compliance to and use of the CRC retention process flow with the daily, weekly, monthly and quarterly responsibilities as confirmed therein.

    Skills

    • Good verbal and written communication skills

    • Awareness of competitor activity

    • Ability to interact with clients at all levels

    • Awareness of Health & Safety measures around on working environment at all times

    • Ability to facilitate communication, coordinate, plan and report.

    • Strong behavioural connection with values of service, relationships and teamwork

    • High energy level / self-motivated /planning and organizing

    • Team player / collaborative / initiative / innovative / persuasive

    • Highly developed communication skills (written / verbal / non-verbal)

    • Ability to form strong customer relationships at all levels

    • Focusing our best efforts on achieving the companies objectives

    • A self-starting, engaging team player who has a customer centric mind-set.

    • Selling Skills/ Persuasiveness

    • Initiative / Proactive

    • A high work ethic and tenacity

    • Confident and passionate.

    • A natural and open communicator (written and oral), with great interpersonal skills and the ability to build relationships

    • Set high standards for self and co-workers

    • Organised with good planning skills

    Qualifications and Experience

    • Matric

    • Tertiary Qualification an advantage

    • Minimum 5 Years in field selling experience

    • Minimum 12 months of proven experience in a similar role

    • Computer literacy – MS Office, Windows, Internet tools

    Benefits

    Are you interested? Here's what you can expect when you join us...

    A number of benefits including:

    • Subsidised Medical Insurance, Risk and Retirement funding

    • Shares after 1 full year service

    • Fully paid Company Car

    • Uniform Allowance

    • Cell Allowance

    • Lap Top + 3G

    • OTE Commission

    Employment Equity

    Rentokil Initial believes in diversity and thus offers all employees opportunities and avoids discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitably qualified Employment Equity candidates in order to to achieve our Employment Equity numerical targets.

    Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

    go to method of application »

    Multi Sales Consultant

    Description

    Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.

    We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development

    Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

    We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

    Find out more on careers.rentokil-initial.com

    Our family of businesses:

    Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.

    We operate in over 65 countries and we are ranked in the top 3 in 63 of those.

    We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.

    Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.

    Initial Hygiene is the world’s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We operate in over 40 countries and we are ranked in the top 3 in 38 of those. We produce high quality, tailored hygiene product ranges for washrooms - across all sectors and industries where our customers look to us for our knowledge and integrity

    Ambius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe South Africa and Australia.

    You would be supporting the Pest and Hygiene business in the KZN region in South Africa

    Requirements

    A vacancy has arisen for a Sales Consultant selling across 2 divisions of Rentokil, Pest Control & Initial, to grow the company portfolio and achieve predetermined sales targets by promoting and selling our products and services by penetrating an allocated sales area and sourcing potential new customers and contacting existing customers to provide solutions for their current, growing and new needs

    Your day-to-day responsibilities will include:

    • Achieve Predetermined Sales targets through prospecting and closing sales, increasing client portfolio and cross selling

    • Complete update and maintain all required administration and reporting systems

    • Locate potential business through prospecting, tele-canvassing, cold calling, attending to leads from staff members, calls and presentation to new or existing customers.

    • Undertake needs analysis by conducting thorough surveys of client premise

    • Report all findings back to the client and present a proposal

    • Achievement or improvement of retention target rate

    • Complete site risk assessments

    • Build and maintain professional client relationships

    Do you have what it takes? If you want to be considered for this role you will need:

    • A valid unendorsed Driver’s Licence

    • A matric with tertiary qualification (preferable)

    • Evidence of 3 years sales experience

    • A Strong orientation/connection with the values of service, relationships and teamwork

    • Excellent communication skills verbal and non verbal

    • Excellent selling and customer service skills

    • Negotiation skills

    • High energy level / self motivation

    • Strong resilience and drive

    • Planning and organizing / work management skills

    • Computer literacy -( MS word, Google, Excel and Internet)

    • Numeric and Presentation skills

    Benefits

    Are you interested? Here's what you can expect when you join us...

    A number of benefits including:

    • Subsidised Medical Insurance, Risk and Retirement funding

    • Opportunity for Growth and Development - Structured Sales Career Path

    • OTE (On target earnings)

    • A fully paid company car, including fuel

    • A uniform allowance

    • A cell phone + cell allowance

    • A tablet + 3G

    Employment Equity

    Rentokil Initial believes in diversity and thus offers all employees opportunities and avoids discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitably qualified Employment Equity candidates in order to to achieve our Employment Equity numerical targets.

    Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

    Method of Application

    Use the link(s) below to apply on company website.

     

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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