Job Vacancies at Smollan

DESCRIPTION

• Sales Management
• Shelf Health Management 
• Point of Purchase Execution
• Administration
• Customer Service and Satisfaction

REQUIREMENTS

• 2- 3 years’ relevant experience in an FMCG environmentEssential / Minimum0-5 years
• Code 8 drivers license
• Diploma/NQF level 5
• Sales Management
• Shelf Management
• Administration skills
• Customer Service Skills
• Communication skills (verbal & written)
• Interpersonal skills
• Attention to detail

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As a Customer Service Consultant, you will be responsible for:

• Customer Handling
• Administration
• Client Service

REQUIREMENTS

• 1–2 years call centre experience preferable/ Customer service experience/Administrative experience
• Grade 12
• Customer service skills
• Conflict resolution skills
• Brand development
• Attention to detail
• Self-motivated
• Ability to work under pressure
• Interpersonal skills
• Communication skills (verbal & written)
• Time management
• Planning & prioritisation
• Administration skills

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As an In Store Associate you will be responsible for:

• Stakeholder Engagement
• Sales Targets and Revenue Management
• Data Insights and Brand Activation 
• MPIS Compliance 
• PICOS Management
• Cycle Activity

REQUIREMENTS

• 1-2 years’ experience in relevant FMCG Sales & Merchandiser environmentEssential / Minimum0-5 years
• Grade 12/NQF level 4
• Computer literacy
• Interpersonal skills
• Influencing skills
• Problem solving
• Numerical reasoning
• Relationship building

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As an In Store Associate you will be responsible for:

• Stakeholder Engagement
• Sales Targets and Revenue Management
• Data Insights and Brand Activation
• MPIS Compliance
• PICOS Management
• Cycle Activity

REQUIREMENTS

• 1-2 years’ experience in relevant FMCG Sales & Merchandiser environmentEssential / Minimum0-5 years
• Grade 12/NQF level 4
• Computer literacy
• Interpersonal skills
• Influencing skills
• Problem solving
• Numerical reasoning
• Relationship building

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Job Summary:

Create and increase brand awareness through maintaining pricing, shelf health, promotions and strong customer and client relationships.

Key Responsibilities and Deliverables:

Shelf health

• Ensure product availability
• Check for expired and damaged stock
• Check accurate pricing and margins, promotional pricing, competitor pricing
• Ensure stock rotation
• Identify need for promotions to increase sales and negotiate with store manager
• Increase facings per product
• Communicate execution to relevant parties and gather feedback
• Effective implementation of promotions

Adhoc:

• Request correct point of sale
• Define mechanics of promotion
• Ensure sufficient stock levels
• Negotiate appropriate pricing

National:

• Implement promotions according to head office and client requirements
• Maintain stock levels
• Capture all information on Trimso

Call cycle management

• Identify call cycles and ensure implementation thereof
• Administer and complete according to requirements
• Inform client of cycle and ensure suitable

Effective administration

• Complete reports timeously
• Manage assets and equipment (e.g. coolers, etc.)
• Complete necessary documentation when required

Customer service and satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Communication and upkeep of knowledge of promotions /out of stocks/products/delivery date planner, etc.
• Build and maintain strong working relationships

Effective self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

Key Competencies

• Organisational commitment
• Teamwork & collaboration
• Relationship building
• Agility
• Performance & results driven
• Continuous growth & improvement
• Resilience & stress management
• Service Excellence
• Analysis & problem solving
• Sales orientation
• Quality & detail excellence
• Communication

REQUIREMENTS

• 2-3 years’ experience in FMCG in field sales and marketing||Essential / Minimum|0-5 years|
• Diploma/NQF level 5
• Shelf management
• Call management
• Administration skills
• Customer service skills
• Ability to work independently

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DESCRIPTION

• Manage Promotional Activity
• Pro-Active Operational Excellence
• Teamwork and Self-Management
• People Management 
• Efficient Achievement of Targets
• Monitor New Innovations
• Business Insights and Execution
• Control Expenses
• Stakeholder Engagement
• Achieve POP Objectives

REQUIREMENTS

• 3-5 years sales experience in FMCG environment at a managerial/ supervisory levelEssential / Minimum0-5 years
• Relevant Diploma/Degree at NQF level 6 or 7
• Code 8 Driver’s license
• Sales management skills
• Decision making skills
• Communication (verbal & written)
• Analysis & Problem Solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership Skills
• Planning & organising
• Negotiation skills

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DESCRIPTION

• Manage Promotional Activity
• Pro-Active Operational Excellence
• Teamwork and Self-Management
• People Management 
• Efficient Achievement of Targets
• Monitor New Innovations
• Business Insights and Execution
• Control Expenses
• Stakeholder Engagement
• Achieve POP Objectives

REQUIREMENTS

• 3-5 years sales experience in FMCG environment at a managerial/ supervisory levelEssential / Minimum0-5 years
• Relevant Diploma/Degree at NQF level 6 or 7
• Code 8 Driver’s license
• Sales management skills
• Decision making skills
• Communication (verbal & written)
• Analysis & Problem Solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership Skills
• Planning & organising
• Negotiation skills