Job Vacancies at Standard Bank Group

Job Description

• To acquire, service and retain clients within the Prestige Banking segment by delivering exceptional relationship management, conducting structured needs analyses and deepening product uptake across lending, transactional and digital banking.
• The role focuses on proactive portfolio growth, quality client engagement, and the identification of wealth, investment and fiduciary opportunities through collaboration with specialist teams.

Key Responsibilities:

• Manage and grow an assigned Prestige client portfolio through proactive engagement, needs‑based conversations and consistent relationship building
• Deepen client banking relationships by identifying opportunities across transactional, lending, digital and rewards solutions
• Identify wealth, investment, fiduciary and estate planning needs and refer clients to Financial Planners, Investment Consultants and specialist teams
• Conduct structured client reviews to understand financial goals and recommend appropriate banking solutions
• Action client service requests efficiently across digital, voice and branch channels, ensuring fast turnaround and a seamless client experience
• Uphold governance and compliance standards by completing all AML, KYC, due diligence, arrears management and regulatory requirements on time

Qualifications

• Bachelor’s Degree in Commerce, Banking, Finance or related field or Advanced Diploma (NQF 7) FAIS-recognised qualification
• Valid driver’s licence and mobility to travel to client sites

Experience Required:

• 2 years total banking experience, with 1 to 2 years FAIS-related experience in a physical, virtual or voice branch environment
• Proven experience in relationship banking, managing a personal, prestige or affluent client portfolio
• Exposure to wealth management, investment consulting, or financial planning referral environments
• Demonstrated ability to grow a portfolio, drive product entrenchment (lending, transactional and digital) and retain clients
• Experience working across multi-channel environments to action client requests, manage credit applications and resolve service gaps

Behavioral Competencies

• Articulating Information
• Challenging Ideas
• Conveying Self-Confidence
• Convincing People
• Developing Expertise

Technical Competencies:

• Banking Process & Procedures
• Client Knowledge
• Client Retention & Client Servicing
• Customer Understanding ( Consumer Banking)
• Risk Awareness & Risk Identification

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Job Description

• To sell Global Markets (GM) Flow & Structured products and services to an assigned portfolio of clients across Africa Regions and International, in order to meet client needs, achieve annual sales targets and deliver exceptional client experience in line with the GM Africa Regions FI Sales strategy and defined risk parameters and regulatory requirements.

Responsibilities Include : 

• Sales Origination & Trade Execution: Originate, structure, price, sell, execute, and monitor Vanilla and Structured Global Markets products for Financial Institution (FI) clients across Africa and international markets.
• Client Relationship Management: Build and deepen relationships with FI clients, understand their needs, provide tailored solutions, and grow the regional and international client base.
• Client Engagement & Advisory: Prepare and deliver client presentations, market insights, trade ideas, and product recommendations while ensuring exceptional client experience and seamless execution.
• Product Development & Structuring: Collaborate with Structuring, Trading, and Research teams to design innovative investment and hedging solutions that meet evolving client requirements.
• Cross-Functional Collaboration: Partner with Global Markets, Client Coverage, Investment Banking, Transaction Banking, Credit, Operations, and cross-border teams to identify opportunities and deliver solutions.
• Revenue Growth & Performance Management: Drive FI sales revenue, achieve budget targets, monitor client profitability and trading activity, and ensure accurate transaction reporting and financial tracking.
• Market Development & Industry Insight: Position the bank as the preferred FI partner across Africa Regions through market development initiatives, industry events, thought leadership, and ongoing analysis of market trends and regulatory developments.
• Risk, Compliance & Operational Excellence: Ensure adherence to regulatory requirements, conduct standards, client onboarding processes, risk controls, digital initiatives, and high-quality service delivery across all client interactions.

Qualifications

• Qualification: Degree Business Commerce, Economics, Finance, Accounting. Others considered.

Experience Required:

Flow Sales

Structured Sales experience is an additional advantage

• Global Markets Client Management
• 1-2 years
• Proficient experience in a client service role with a demonstrated ability to work independently with minimal supervision. Experience informally guiding less experienced team members preferred.
• 3-4 years
• Proficient knowledge of relevant Flow & Structured products and services, in more than one asset class, with a basic understanding of Global Markets client sectors, competitor and the risk and regulatory environment.

Additional Information

Behavioural Competencies:

• Articulating Information
• Developing Expertise
• Establishing Rapport
• Examining Information
• Following Procedures
• Impressing People
• Interacting with People
• Interpreting Data
• Inviting Feedback
• Producing Output
• Understanding People
• Upholding Standards

Technical Competencies:

• Business Insights
• Client Business Case
• Local Market Knowledge
• Market Analysis
• Product and Services Knowledge
• Risk/ Reward Thinking

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Job Description

• We are looking for an experienced, client-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker.
• This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.

Key Responsibilities:

• Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
• Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
• Open, amend, transfer and close client accounts in line with laid-down procedures, risk controls, KYC, POPIA and FAIS requirements.
• Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
• Educate clients on banking processes, digital functionality, self-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
• Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high-performing branch environment.

Qualifications

• National Certificate or equivalent NQF 5 FAIS-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
• The candidate must meet FAIS Fit and Proper requirements.

Minimum Experience:

• 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client-facing sales environment.
• Proven sales track record with experience identifying client needs, promoting solutions, cross-selling and achieving sales or growth targets.
• Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
• Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
• Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.

Behavioural Competencies:

• Examining Information and Checking Things
• Developing Expertise and Developing Strategies
• Exploring Possibilities and Generating Ideas
• Embracing Change and Seizing Opportunities
• Establishing Rapport, Interacting with People and Team Working
• Taking Action, Pursuing Goals and Meeting Timescales

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

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Job Description

• To ensure the optimal development, enhancement, deployment, maintenance and monitoring of credit risk models for regulatory capital within Personal & Private Banking Capital and Impairment Model Development.
• Ensure models developed are of high quality and the required governance of model changes, and accounting and Reserve Bank regulations are adhered to.

Qualifications

• Completed Matric
• Honours Degree - Actuarial Science; Mathematical Statistics; (Applied/Financial) Mathematics; Quantitative Risk Management; (Applied) Statistics

Experience

• 1 - 2 years' Experience with data mining and retail credit risk modelling. Technical model development and implementation experience in the banking sector. Experience in building PD, LGD and EAD models end-to-end, through to implementation.
• Understanding of the use and impact of capital models in retail banking or a retail lending environment. Understanding of the purpose and operation of capital models. Communication skills, in particular, communication of technical concepts to a non-technical audience. SAS and IFRS 9 experience. 

Behavioural Competencies

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Examining Information
• Exploring Possibilities

Technical Competencies

• Data Analysis
• Data Integrity
• Documenting
• Knowledge Classification
• Statistical & Mathematical Analysis

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Job Description

• To maintain service and application stability, availability and reliability through the facilitation of the various Service Management processes and associated activities.
• To provide level two technical support coupled with business or domain knowledge to ensure continued and quality service across geographies. Interpret complex cross functional and multi-geography data and provide recommendations to improve technology resilience
• Adhere to and apply defined standards, tools and frameworks ensuring achievement of service stability for the business line or corporate function across all markets Apply common communication standards when communicating to business stakeholders during high impact service impact and restoration events
• Capture all relevant service-related information using the relevant service management tools enabling reporting which is both accurate and reliable
• Communicate and manage all changes within the function as well as externally to the relevant area to ensure effective understanding and use of the service
• Coordinate technical teams and drive the operational execution of the incident management process, determine the level of risk and liaising with relevant technical teams.
• Make recommendations and obtain the necessary permissions, outside of the mandate, to make changes to processes or applications enabling the most effective response for the resolution of incidents raised

Qualifications

• Degree: Information Studies/Information Technology

Additional Information

• Experience Required: Delivery Enablement
• Must be fluent in Mandarin-English (Required)
• 5-7 years: Experience gained in providing level 2 technical support to an area of the business. Gain understanding and experience of the various disciplines within technology and how these relate to each other
• 5-7 years: Proven experience in application of service management processes and frameworks
• Cross Border Payments experience - Pref

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Checking Things
• Developing Strategies
• Documenting Facts

Technical Competencies:

• Application Knowledge for Support
• Application Support
• Data Analysis and Inference
• Documenting
• Service Level Management

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Job Description

• To enable the execution of Compliance Risk Management processes and activities within Corporate and Investment Banking, to ensure that the area is undertaken in a compliant manner to avoid operational losses, fines, penalties or reputational damage to the organisation and enable the competitive advantage of the organisation.

Qualifications

• First Degree in Audit, Business Commerce or Legal

Experience Required

Business Enablement

Compliance

• 5-7 years -The role requires an expert in Compliance with a sound knowledge of the relevant regulatory requirements and upcoming developments applicable to a specific business area as well as a solid understading of banking products and activities.

Behavioural Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Empowering Individuals
• Establishing Rapport
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Interacting with People
• Making Decisions
• Providing Insights
• Upholding Standards

Technical Competencies:

• Evaluation of Internal Controls
• Financial Acumen
• Financial Industry Regulatory Framework
• Legal Compliance
• Process Governance
• Risk Awareness

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Job Description

• To lead and deliver complex Equity Finance & Investment (EF&I) solutions across the deal lifecycle, by managing and executing the end-to-end design and implementation of client centric Real Estate Finance solutions, that deliver exceptional client experience with a noticeable impact on the Structured Capital revenue targets, market share growth and maintaining the CIB brand as the Go-To Lending Bank.

Essential Functions of the role include : 

• Act as the trusted partner by providing expert opinion, insights on best-in-class EF&I Solutions that win client business by leveraging internal sector expertise to optimise and strengthen the solution, ensuring the needs of the client are met. Lead post pitch follow-ups with clients to finalise commercial terms and close deals.
• Drive the achievement of objectives and delivery of EF&I and Real Estate Finance solutions, by providing on the job guidance and effectively leading and managing a team by setting targets, reviewing the quality of work, providing feedback and promoting personal and professional development to build capability within the team and enhance performance.
• Manage the EF&I and Real Estate Finance solutions pitch book, planning for quality and execution (excellence) and approve final proposals, pitch books and other client content, adding expert opinion and refining recommendations for use in client engagements.
• Oversee the deal closing process, as well as lead negotiations for complex deals, and coordinate internal and external stakeholders to complete all contracting requirements, deal commercial terms and closing processes to drive the realisation of commercial targets, maximising shareholder returns and growing IB revenue.
• Present to relevant committees and stakeholders to obtain buy-in, approval for complex deals. Review loan agreements, prepare pre-screens and final committee papers / applications for new financing opportunities to ensure compliance with credit approved terms, credit sanctions and CIB risk and regulatory framework
• Provide insight and recommendations into the development and execution of the EF&I goal and objectives to optimise client and / or shareholder returns, grow IB revenue and protect / grow the Lending market share.

Qualifications

• Post Graduate Degree in Commerce, Finance or Accounting
• Post Graduate Degree in Property Studies
• 5-7 years previous Investment Banking experience in Advisory, Private Equity or Debt Solutions.Knowledge of the markets in which Standard Bank operates and experience working in South Africa and / or Africa regions in leading, originating and implementing client solutions.
• 5 - 7 years experience in leading and supporting Commercial Property Finance deals
• 5 - 7 years In depth understanding and knowledge of local and global Lending products / solutions to effectively develop and present innovative client solutions.
• 5-7 years experience in coaching, managing, leading and coordinating teams with a proven track record of delegating and prioritising task, setting KPI's and conducing performance discussions

Additional Information

Behavioural Competencies:

• Convincing People
• Directing People
• Establishing Rapport
• Examining Information
• Exploring Possibilities
• Generating Ideas
• Impressing People
• Interpreting Data
• Making Decisions
• Pursuing Goals
• Seizing Opportunities
• Understanding People

Technical Competencies:

• Business Insights
• International Market Knowledge
• Product Development
• Risk/ Reward Thinking

go to method of application »

Job Description

• To originate, structure and sell cross-asset Global Markets (GM) Structured Products to clients across Africa Regions (AR) in order to meet client needs, achieve annual sales targets and deliver exceptional client experience in line with the GM Client Africa strategy and defined risk parameters and regulatory requirements.

Key Responsibilities include : 

• Sales – Originate, structure, sell and execute cross asset Structured Products to clients across and into Africa Regions. Demonstrate a proficient understanding of Structured Products to effectively communicate product benefits and features and address client and/ or other internal stakeholder requests and queries.
• Client Management - Prepare client presentations, trade ideas and other information required for client engagement. Deliver relevant information in a confident and creative way, while ensuring swift and accurate information availability. Maintain regular contact with clients to assess and understand their requirements, broaden existing relationships and grow the Africa Regions & International client base.
• Client Engagement - Identify the needs of clients across Africa Regions & International and actively pursue sales opportunities, assisting clients in selecting appropriate and suitable products given their needs and ensuring seamless execution and exceptional client experience.
• Product Development – Structure and develop new products and solutions to meet client needs across Africa Regions & International.
• Market development – To work with Structured Products team Africa Regions, Africa Trading and country teams in positioning Standard Bank as the preferred partner for clients across Africa Regions through market development events, seminars, conferences, etc
• Collaboration - Liaise with partners across Global Markets, Client Coverage, Investment Banking, BCB, PPB and TXB to identify new/ cross selling opportunities.
• Stakeholder management - Develop and maintain effective business relationships with external stakeholders, maintaining high standards of ethics and attending to all critical issues to optimise protection of CIB’s business interests and credibility

Qualifications

• Qualification: First Degree in Business Commerce, Finance, Economics or Accounting, Other fields may be considered

Experience Required - Macro Generic

• Global Markets Client Management 8+ years
• Positioned as a credible solutionist with a track record of partnering with clients to co-create industry leading and/or changing solutions.
• Demonstrate an ability to filter and leverage multiple sources of data to create disruptive innovation / solutioning.
• Proficient knowledge of relevant cross-asset Structured Products with an understanding of Global Markets, client sectors, competitors and the risk and regulatory environment in which clients operate across AR & International.

Additional Information

Behavioural Competencies:

• Conveying Self-Confidence
• Convincing People
• Developing Expertise
• Developing Strategies
• Embracing Change
• Exploring Possibilities
• Interacting with People
• Making Decisions
• Seizing Opportunities
• Showing Composure
• Taking Action
• Upholding Standards

Technical Competencies:

• Business Insights
• Client Business Case
• Local Market Knowledge
• Market Analysis
• Product and Services Knowledge
• Risk/ Reward Thinking

go to method of application »

Job Description

• We are looking for an experienced, client-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker.
• This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.

Key Responsibilities:

• Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
• Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
• Open, amend, transfer and close client accounts in line with laid-down procedures, risk controls, KYC, POPIA and FAIS requirements.
• Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
• Educate clients on banking processes, digital functionality, self-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
• Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high-performing branch environment.

Qualifications

• National Certificate or equivalent NQF 5 FAIS-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
• The candidate must meet FAIS Fit and Proper requirements.

Minimum Experience:

• 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client-facing sales environment.
• Proven sales track record with experience identifying client needs, promoting solutions, cross-selling and achieving sales or growth targets.
• Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
• Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
• Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.

Behavioural Competencies:

• Checking Things, Examining Information and Following Procedures
• Convincing People, Impressing People and Seizing Opportunities
• Establishing Rapport, Interacting with People and Inviting Feedback
• Developing Expertise, Developing Strategies and Exploring Possibilities
• Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
• Embracing Change, Showing Composure, Team Working and Thinking Positively

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

go to method of application »

Job Description

• To implement and drive the adoption of client experience standards, frameworks and ways of working across the Personal and Private Banking South Africa value chain, including Client Solutions, Digital, Operations, Fraud and Risk.
• The role will proactively identify, prioritise and implement opportunities to improve the client experience, while putting in place measures to track impact and strengthen consistent execution.
• This will support PPB SA’s continued transition to a client-led platform business, with client needs remaining central to how products, services and processes are delivered.

Key Responsibilities:

• Drive Client Experience Standards: Embed and continuously improve client experience standards, frameworks and business rules across PPB SA.
• Improve Client Journeys: Identify service gaps and simplify processes to improve end-to-end client experiences.
• Use Data and Insights: Translate client feedback, service trends and operational data into targeted improvement actions.
• Lead Change and Collaboration: Partner across the value chain to implement client experience initiatives and drive effective change.
• Strengthen Governance and Risk: Deliver client experience outcomes within appropriate risk, regulatory and compliance requirements.

Qualifications

• Degree (NQF Level 7 or higher) in Banking, Business, Commerce, Customer Experience or a related field.

Minimum Experience:

• 5–7 years’ experience within a complex service environment.
• Strong experience within banking or financial services, with a sound understanding of products, processes and systems.
• Experience in client experience, service improvement and operational execution.
• Sound knowledge of client-related legislation, risk and regulatory requirements within a banking environment.
• Proven ability to work across multiple stakeholders and translate insights into practical client experience improvements.

Behavioural Competencies:

• Articulating Information and Team Working
• Developing Strategies and Providing Insights
• Directing People, Inviting Feedback and Resolving Conflict
• Examining Information, Interpreting Data and Making Decisions
• Following Procedures and Producing Output

Technical Competencies:

• Compliance and Risk Awareness
• Risk Identification and Risk Reporting
• Customer Reception and Channelling
• Product Knowledge

go to method of application »

Job Description

• We are looking for an experienced, client-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker.
• This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.

Key Responsibilities:

• Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
• Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
• Open, amend, transfer and close client accounts in line with laid-down procedures, risk controls, KYC, POPIA and FAIS requirements.
• Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
• Educate clients on banking processes, digital functionality, self-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
• Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high-performing branch environment.

Qualifications

• National Certificate or equivalent NQF 5 FAIS-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
• The candidate must meet FAIS Fit and Proper requirements.

Minimum Experience:

• 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client-facing sales environment.
• Proven sales track record with experience identifying client needs, promoting solutions, cross-selling and achieving sales or growth targets.
• Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
• Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
• Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.

Behavioural Competencies:

• Checking Things, Examining Information and Following Procedures
• Convincing People, Impressing People and Seizing Opportunities
• Establishing Rapport, Interacting with People and Inviting Feedback
• Developing Expertise, Developing Strategies and Exploring Possibilities
• Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
• Embracing Change, Showing Composure, Team Working and Thinking Positively

Technical Competencies:

• Application & Submission Verification
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding
• Processing
• Product Knowledge

go to method of application »

Job Description

• We are looking for an experienced, client-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker.
• This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.

Key Responsibilities:

• Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
• Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
• Open, amend, transfer and close client accounts in line with laid-down procedures, risk controls, KYC, POPIA and FAIS requirements.
• Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
• Educate clients on banking processes, digital functionality, self-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
• Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high-performing branch environment.

Qualifications

• National Certificate or equivalent NQF 5 FAIS-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
• The candidate must meet FAIS Fit and Proper requirements.

Minimum Experience:

• 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client-facing sales environment.
• Proven sales track record with experience identifying client needs, promoting solutions, cross-selling and achieving sales or growth targets.
• Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
• Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
• Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.

Behavioural Competencies:

• Checking Things, Examining Information and Following Procedures
• Convincing People, Impressing People and Seizing Opportunities
• Establishing Rapport, Interacting with People and Inviting Feedback
• Developing Expertise, Developing Strategies and Exploring Possibilities
• Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
• Embracing Change, Showing Composure, Team Working and Thinking Positively

Technical Competencies:

• Application & Submission Verification
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding
• Processing
• Product Knowledge

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Job Description

• We are seeking a dynamic and results-driven Relationship Manager to join our Private Banking team. This role is responsible for growing, managing, and retaining a portfolio of high-net-worth clients while delivering exceptional value through personalised financial solutions.

Key Responsibilities:

• Develop and maintain strong relationships with high-net-worth clients by providing tailored financial solutions, proactive engagement, and outstanding service.
• Conduct in-depth financial analyses, create personalised banking strategies, and ensure full compliance with regulatory requirements and internal policies.
• Analyse industry trends, assess the competitive landscape, and provide performance reports to support informed decision-making and drive business growth.

Qualifications

• FAIS aligned Degree in Business Commerce (NQF7 or higher)
• FAIS Representative certification is mandatory, in line with regulatory requirements.

Required Experience:

• Minimum of 7 years’ experience in financial services, with at least 5–7 years in a relationship management or private banking role.
• Proven ability to analyse clients’ financial needs, identify opportunities, and deliver tailored financial solutions that create value for both client and bank.
• Demonstrated success in client acquisition, retention, and portfolio management within a high-net-worth segment.
• Experience in structuring credit applications and facilitating complex lending, investment, and offshore product offerings.
• Proficient understanding of banking processes, financial acumen, and consumer banking products.

Behavioural Competencies:

• Articulating Information & Providing Insights
• Interpreting Data & Examining Information
• Developing Expertise
• Convincing People & Establishing Rapport
• Producing Output
• Seizing Opportunities
• Taking Action

Technical Competencies:

• Banking Process & Procedures
• Commercial Acumen
• Customer Understanding ( Consumer Banking)
• Financial Acumen
• Product Knowledge (Consumer Banking)
• Risk Identification
• Risk Reporting

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Job Description

• We are seeking an experienced and strategic People & Culture Business Partner to join our organisation in Johannesburg, South Africa. In this pivotal contract role, you will act as a trusted advisor to senior leadership and line managers, driving people-focused initiatives that align with our organisational objectives.
• The successful candidate will combine strong HR expertise with exceptional interpersonal skills, fostering a positive workplace culture whilst ensuring compliance with South African employment legislation.
• Partner with business leaders and managers to understand organisational challenges and develop people-centred solutions that support business strategy and growth
• Manage employee relations matters, including conflict resolution, disciplinary processes, and grievance handling, whilst maintaining confidentiality and fairness
•  Lead talent management initiatives, including succession planning, performance management, and career progression opportunities for high-potential employees
• Design and deliver organisational development programmes and change management strategies to enhance employee engagement and cultural alignment
• Analyse people data and HR metrics to identify trends, inform decision-making, and recommend evidence-based interventions
• Support recruitment and selection processes, ensuring alignment with organisational values and diversity objectives
• Develop and implement employee induction and onboarding programmes to enhance retention and engagement Provide coaching and mentoring to managers on people management best practices and HR policies
• Ensure compliance with South African labour law and company HR policies across all people-related activities
• Collaborate with cross-functional teams to design and deliver learning and development programmes that build capability and support career development
• Champion organisational culture initiatives and employee engagement activities that foster a positive and inclusive workplace

Qualifications

• Matric, Diploma ,Degree

Required Skills & Experience

• Minimum 5 to 10 years' experience in a People & Culture or HR Business Partner role
• Demonstrated expertise in employee relations and conflict resolution
• Strong knowledge of South African employment legislation and labour law
• Proven experience in talent management, performance management, and career development
• Excellent stakeholder management and communication skills, with the ability to influence at all levels
• Proficiency in analysing HR data and using insights to drive decision-making
• Experience in change management and organisational development initiatives
• Strong people skills with the ability to build trust and credibility with diverse stakeholders
• Excellent time keeping and organisational abilities
• Ability to maintain confidentiality and handle sensitive matters with discretion

Desirable Skills & Experience:

• Experience with HR information systems (HRIS) and HR technology platforms
• Knowledge of coaching and mentoring methodologies
• Experience in designing and delivering training and development programmes
• Familiarity with employee engagement survey tools and culture assessment models
• Project management experience
• Experience working in a multi-site or matrix organisational structure
• Understanding of diversity, equity, and inclusion (DEI) principles and practices **Domain Expertise:**
•  South African employment law and compliance requirements
• Organisational culture development and modelling
• Employee engagement and retention strategies
• Performance management systems and appraisal processes

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Embracing Change
• Establishing Rapport
• Exploring Possibilities
• Interpreting Data
• Inviting Feedback
• Managing Tasks
• Providing Insights
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Decision Making
• Digital Advocacy
• Inclusive Facilitation
• Integrative Leadership
• Organisational Navigation
• Storytelling

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Job Description

• To enable the execution of Compliance Risk Management processes and activities within Business and Commercial Banking SA and across all its jursidictions to ensure that the area is undertaken in a compliant manner to avoid operational losses, fines, penalties or reputational damage to the organisation and enable the competitive advantage of the organisation.

Qualifications

• Type of Qualification: First Degree in Audit , Business Commerce, Legal or related 

Experience Required

Business Enablement

Compliance

• 8-10 years - The role requires a seasoned expert in Compliance with a sound knowledge of the relevant regulatory requirements specifically Anti-Money Laundering legislation and upcoming developments applicable to a specific business area as well as a solid understanding of banking products and activities. 
• 5 years - Full understanding of conduct risk management 
• 5 years - Sound knowledge of Exchange Control, FAIS and National Credit Act legislation 

Behavioural Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Empowering Individuals
• Establishing Rapport
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Interacting with People
• Making Decisions
• Providing Insights
• Upholding Standards

Technical Competencies:

• Evaluation of Internal Controls
• Financial Acumen
• Financial Industry Regulatory Framework
• Legal Compliance
• Process Governance
• Risk Awareness

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Job Description

• Contribute to a positive workforce experience by delivering and managing learning and Skills Development initiatives. Partner with stakeholders to identify business needs and translate them into SETA-aligned programmes.
• Manage funding applications, compliance and reporting, ensure effective programme delivery, provide data-driven insights for decision-making, and implement solutions aligned to evolving Skills Development requirements and organisational priorities.

Qualifications

Minimum qualifications

• Degree in Human Resources Management / Social Science.

Experience required

• Minimum 5 -7 years demonstrated experience within Learning and Skills Development with evidence of contribution to the P&C practice.
• Pro-actively ensure learning and Skills Development programmes meet South African regulatory, SETA, accreditation and BBBEE requirements by coordinating with relevant stakeholders and maintaining compliance with applicable standards.
• Track record of applying programme and project management principles to plan, coordinate and manage multiple learning and skills development initiatives simultaneously, ensuring structured execution and delivery outcomes.
• Partner with Learning and Development teams and other stakeholders to align Skills Development initiatives with broader learning programmes, ensuring effective utilisation of SETA opportunities.
• Must be able to analyse programme, learner and financial data to assess performance and effectiveness, providing insights and recommendations to support stakeholder decision-making and continuous improvement.
• Extensive experience managing relationships with internal and external stakeholders, including training providers and delivery partners, ensuring effective collaboration, participation in commercial discussion, and adherence to contractual agreements, SLAs, SETA accreditation requirements, quality standards and delivery expectations.
• Support workforce capability development by identifying current and future skills requirements and aligning Skills Development initiatives to business priorities and SETA frameworks.
• Manage the end-to-end operational delivery of learning and skills development programmes, ensuring timelines, dependencies, risks and governance controls are effectively managed.
• Coordinate and manage SETA funding applications, including preparation, submission, tracking and optimisation of funding opportunities in line with compliance, BBBEE and regulatory requirements.
• Monitor programme spend and provider costs against approved budgets, ensuring financial controls are applied and variances are identified and addressed timeously.
• Support Skills Development initiatives by analysing capability gaps and available skills data to inform learning and development interventions aligned to workforce and SETA requirements. Identify opportunities to improve Skills Development processes and programme delivery, enhancing efficiency, data integrity and operational effectiveness.
• Ensure Skills Development programmes are delivered in compliance with South African regulatory requirements, SETA frameworks and BBBEE scorecard requirements.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Developing Expertise
• Embracing Change
• Establishing Rapport
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Producing Output
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Decision Making
• P&C Solution Marketing
• Solution Delivery
• Solution Design
• Teaming
• Workforce Insights

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Job Description

• We are looking for an experienced Data Scientist to join our Workforce Insights team, where you will help transform how the organisation understands, plans and develops its workforce.
• In this role, you will apply advanced analytics, machine learning, Generative AI and modern data science techniques to solve complex workforce challenges. Leveraging Microsoft Fabric, Azure AI and large-scale people data, you will develop predictive models, AI-enabled solutions and actionable insights that support workforce planning, skills intelligence, talent management, organisational effectiveness and employee experience.
• Working closely with People & Culture, business leaders, data engineers and technology teams, you will translate business challenges into scalable analytical products that drive evidence-based decision making and unlock measurable business value.

Qualifications

Minimum qualifications

• Postgraduate qualification in Data Science, Statistics, Mathematics, Computer Science, Operations Research, Engineering, Econometrics or a related quantitative discipline.

Experience required

• 5-8 years experience in Data Science, Advanced Analytics or Machine Learning, with demonstrated experience developing and operationalising machine learning solutions in cloud environments.
• Must have experience working with Microsoft Fabric, Azure and modern enterprise data platforms.
• Track record delivering business impact through AI, predictive analytics and advanced modelling with the ability to communicate complex analytical concepts to senior business stakeholders.
• Develop and deploy advanced analytics, machine learning and Generative AI solutions to address strategic workforce challenges.
• Build predictive models and workforce intelligence products that support talent, skills, succession, productivity and workforce planning decisions.
• Leverage Microsoft Fabric, OneLake, Power BI and Azure AI services to create scalable, production-ready solutions.
• Transform large and complex workforce datasets into actionable insights, compelling narratives and executive decision support.
• Apply Responsible AI principles, ensuring solutions are ethical, explainable, secure and compliant.
• Partner with People & Culture and business stakeholders to identify opportunities where data science and AI can improve workforce outcomes and employee experiences.
• Contribute to the evolution of the Workforce Insights function by introducing leading practices in AI, analytics and decision intelligence.
• Experience within People & Culture, Workforce Analytics, Organisational Effectiveness or related domains would be highly advantageous.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Things
• Examining Information
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Meeting Timescales
• Producing Output
• Providing Insights
• Team Working

Technical Competencies:

• Data Analysis
• Database Administration
• Data Integrity
• Knowledge Classification
• Research & Information Gathering

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Job Description

• This is a senior specialist role responsible for leading and delivering strategic blockchain and digital asset initiatives across the Group. The successful candidate will bring deep domain expertise and a proven track record of delivering complex digital asset solutions within a regulated financial services environment.
• Working closely with senior business leaders, product owners, technology teams, risk and compliance functions, legal stakeholders, and regulators, the individual will play a leading role in shaping and executing the Group's digital asset strategy.  
• The role requires an experienced professional capable of identifying, developing, and driving digital asset opportunities from concept through to implementation, while providing thought leadership and practical guidance across the full product lifecycle. The successful candidate will be expected to operate with a high degree of independence, influence senior stakeholders, navigate regulatory complexity, and provide specialist expertise.

Qualifications

• First Degree in Business Commerce, Finance, Technology, Engineering, or a related field.
• Proven experience in financial services, payments, technology, digital assets, or a related industry, with significant exposure to strategy, product development, and delivery.
• Demonstrated experience leading and delivering digital asset initiatives within a regulated banking, financial services, or fintech environment.
• Deep understanding of digital asset ecosystems, including custody models, wallets, tokenisation frameworks, digital asset market infrastructure, settlement processes, and regulatory considerations.
• Advanced expertise in blockchain and Distributed Ledger Technologies, including smart contracts, token standards, interoperability, and enterprise-scale platform implementation.
• Proven ability to engage, influence, and align senior stakeholders across business, risk, legal, compliance, technology, operations, and regulatory bodies.
• Strong commercial acumen with the ability to assess opportunities, develop business cases, and translate emerging market developments into practical and scalable solutions.
• Experience working with regulators and industry working groups.

Behavioural Competencies:

• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas

Technical Competencies:

• Customer Understanding (Consumer Banking)
• Economic Capital Management
• Product and Services Knowledge
• Risk Reporting
• Risk Response Strategy
• Risk/ Reward Thinking

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Job Description

• To provide support to the Dispute Resolution team and facilitate the continuance of day to day activities by investigating, retrieving and collating information and reporting on disputes/cases.

Qualifications

• Type of Qualification: LLB Degree and Admitted Attorney is required. 

Experience Required
Dispute Resolution

• Legal 
• 5-7 years Proven experience in case planning, development and management, legal research, drafting and analyzing legal documents, with at least 3 years within the legal and/or financial sectors, or a law firm in a dispute resolution role.

Additional Information

Behavioural Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Establishing Rapport
• Examining Information
• Interacting with People
• Managing Tasks
• Providing Insights
• Resolving Conflict
• Showing Composure
• Team Working
• Upholding Standards

Technical Competencies:

• Contract Management
• Court Processes and Procedures
• Dispute Resolution
• Financial Industry Regulatory Framework
• Legal Compliance
• Legal Drafting
• Legal Records Management
• Legal Research

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Job Description

• We are seeking a detail-oriented and analytical Quality Engineer to join our organisation in Johannesburg, South Africa. In this Contract position, you will play a crucial role in ensuring that our products and services meet the highest quality standards.
• The successful candidate will be responsible for developing, implementing, and maintaining comprehensive quality assurance processes whilst collaborating effectively with cross-functional teams to drive continuous improvement.
• Develop, implement, and maintain quality assurance strategies, processes, and procedures aligned with organisational objectives
• Conduct thorough testing, inspection, and evaluation of products, systems, and processes to identify defects and non-conformances
• Document quality issues, defects, and deviations in a systematic manner using defect tracking systems and quality management software
• Perform root cause analysis on quality failures and recommend corrective and preventative actions
• Analyse quality metrics, trends, and performance data to identify areas for improvement and optimisation
• Ensure compliance with relevant industry standards, regulations, and internal quality requirements
• Collaborate with product development, manufacturing, and operations teams to resolve quality issues and implement solutions
• Maintain comprehensive quality documentation, records, and reports for audit and compliance purposes
• Conduct quality audits and assessments to verify adherence to established standards and procedures
• Participate in continuous improvement initiatives and contribute to the enhancement of quality systems

Qualifications

• Proven experience of 5 to 10 years in quality assurance, quality control, or a related quality-focused role
• Strong knowledge of quality assurance methodologies, testing techniques, and best practices
• Proficiency with test management tools, defect tracking systems, and quality management software
• Excellent analytical and problem-solving skills with the ability to interpret complex data
• Meticulous attention to detail and commitment to accuracy in all quality-related activities
• Solid understanding of ISO standards and quality management principles
• Experience with statistical analysis and process improvement techniques (desirable)
• Familiarity with automation testing tools and frameworks (desirable)
• Strong written and verbal communication skills with the ability to document findings clearly
• Excellent organisational skills and the ability to manage multiple priorities efficiently
• Proficiency in risk assessment and mitigation strategies (desirable)
• Ability to work collaboratively with cross-functional teams and stakeholders
• Proactive approach to identifying and resolving quality issues

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Embracing Change
• Examining Information
• Interpreting Data
• Managing Tasks
• Producing Output
• Taking Action
• Team Working

Technical Competencies:

• Automation
• Intelligent Testing
• Quality Assurance
• Software Development Life Cycle (SDLC) methodologies & Tools
• Structured Test Methods & Processes
• Technology Orientation
• Test Driven Development
• Testing (unit, regression, integration)