Job Vacancies at WeBuyCars

Role Description

• We are seeking a skilled and experienced Inspectify Examiner to join our team. The successful candidate will be responsible for diagnosing, fault-finding, and performing technical testing on vehicles.
• This role requires strong technical knowledge, excellent problem-solving abilities, and the ability to work well under pressure while maintaining the highest professional standards.

Role Requirements

• Matric or equivalent
• Qualified Motor Mechanic (advantageous)
• Minimum of 2- 3 years’ experience in diagnostics and fault finding
• Valid driver’s license

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Role Description

• The main functions of the Vehicle Carrier Driver role is to ensure the safe loading and unloading of vehicles onto and off the car carrier trailer, as well as transporting vehicles safely and efficiently between branches, customers, storage facilities and other designated destinations.
• This is a hands-on position and requires a driver who is comfortable working with different types of passenger vehicles and light commercial vehicles, while ensuring that all vehicles are handled with care and that the truck and trailer are operated safely and professionally.

Role Requirements

Behavioural Traits:

• Disciplined 
• Detail-orientated  
• Resilient 
• Composed 
• Proactive  
• Adaptable 
• Cautious

Qualification and Permits:

• Minimum National Senior Certificate (NQF 4). 
• Valid Code EC driver's license appropriate for the vehicle combination. 
• Valid PDP (Professional Driving Permit).

Experience:

• Minimum 3 years' experience driving heavy motor vehicles, preferably articulated vehicles. 
• Proven experience with loading and unloading vehicles. 
• Good understanding of vehicle securing and load distribution.

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Role Description

• The primary purpose of the Contact Centre Administrator role is to play a central role in ensuring the smooth operation of the Contact Centre leadership team.
• The role is responsible for coordinating administrative activities, reporting, stakeholder communication, projects and events while maintaining high levels of accuracy, confidentiality and organizational efficiency.
• The role also supports continuous improvement by identifying opportunities to enhance processes and operational effectiveness.

Role Requirements

Qualification:

• Matric or NQF 4 equivalent
• Diploma in Business Management / Administration (advantageous)

Work Experience:

• 2- 3 years administrative experience
• Experience in supporting senior management
• Experience in compiling reports and presentations
• Experience with reporting and data analysis

Proficiency:

• Microsoft Office
• CRM Systems
• Virtual collaboration tools
• Multilingual (Afrikaans essential)

Additional:

• Valid motor vehicle license and reside in the are of the adverstise vacancy

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Role Description

• To support and handle incoming client calls, outbound calls, and emails when applicable. To provide excellent service to all clients to ensure the customer has the best possible experience with the company.

Duties & Responsibilities :

• Handle all incoming calls and respond to general enquiries assigned to you.
• Resolve customer requests by taking ownership of calls received.
• First call resolution.
• Continued follow up on existing queries until resolved.
• Ensure that all transferred calls are attended to promptly.
• Practise and ensure compliance with all the organisation’s policies and procedures.
• Have the relevant knowledge and skills to perform duties daily.
• Ensuring that relevant ‘self-training’ and education with the specifications of the job takes place.
• Monitor and measure own call quality for improvements. 
• Monitor average call length to ensure compliance with speed and quality of interactions. 
• Maintain a maximum abandonment rate of 3% daily through effective planning and prioritising.
• Assist in meeting Contact Centre targets relating to abandonment rate and login times.
• Build effective relationships with clients and branches / colleagues to improve service and feedback.
• Proactively identify sales and growth opportunities with customers and within the Contact Centre, and communicate these to your Team Leader or Line Manager.
• Outbound calls to be made to existing clients to provide feedback on queries lodged.

Role Requirements

• Matric (Grade 12) or equivalent qualification.
• Computer Literacy.
• Multilingual.
• Minimum of 2 years’ contact centre experience preferred.
• Good written and verbal communication skills.
• Ability to plan well and prioritise work in a high-pressure and fast paced environment.

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Role Description

• The primary purpose of the Payment Administrator is to ensure accurate, efficient and compliant processing of vehicle payments by verifying banking details, validating vehicle documentation and supporting payment related administrative processes while maintaining high standards of accuracy, confidentiality and professionalism.

Role Requirements

Qualification:

• Grade 12 or NQF 4 equivalent

Advantageous:

• Diploma in Finance, Accounting or Business Administration.

Work Experience:

• 2 –3 years’ experience in financial administration, payment processing or similar administrative environment.
• Handling high volumes of transactions and verifying financial information.

Proficiency:

• Microsoft Office, particularly Excel and PowerPoint
• Computer Literacy

Additional:

• Valid motor vehicle license and reside in the area of advertised vacancy

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Role Description

• The Client Care Advisor is responsible for supporting and managing incoming customer concerns, calls, outbound calls, and emails as assigned. The role involves thoroughly investigating customer concerns, escalating matters for decisions when necessary, and relaying outcomes to customers and third parties in a timely manner.
• The Client Care Advisor ensures that concerns and complaints are driven to resolution while consistently providing excellent service to enhance the customer experience with the company.

Role Requirements

Qualification: 

• Grade 12 or Matric

Work experience: 

• 3 years or more experience in outbound call centre
• Experience in Insurance and Warranties would be advantageous

Proficiency:

• Basic Computer Literacy
• Multilingual (English is essential)

Skills and Traits: 

• Professionalism
• Resilience
• Accountability
• Adaptability
• Attention to Detail
• Organisation & Prioritisation
• Reliability
• Initiative
• Growth-mindset

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Role Description

• The Cash Controller is responsible for the accurate processing, allocation and reconciliation of bank transactions across the business. The role oversees daily banking activities, credit card administration, speedpoint reconciliations and supporting financial records, while providing administrative assistance to the Finance team and maintaining accurate information in accordance with company policies and procedures.

Role Requirements

Skills:

• Attention to detail
• Problem-solving 
• Team player
• Organised 
• Listening and communication
• Computer literate

Requirements:

• Matric/ Grade 12
• Certificate/diploma in Accounting, Finance, Bookkeeping or studying towards a certificate/diploma will be advantageous

Experience:

• 2 - 3 years of experience in cash control, banking, accounting or a similar finance role.
• Practical experience in bank reconciliations and cash allocations.
• Experience with high transaction volumes and multiple bank accounts will be advantageous.

Other:

• Contactable references and verifiable employment history
• Must preferably reside in the Pretoria/Centurion area
• Own Reliable Transport

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Role Description

Key Responsibilities:

• Safely transport vehicles using WeBuyCars Logistics drivers.
• Conduct daily pre-trip inspections (fluids, tyres, brakes, lights, etc.).
• Adhere to traffic laws and company safety procedures.
• Always maintain cleanliness and good presentation of the company vehicle.
• Report accidents, incidents, and maintenance issues promptly.
• Act as a brand ambassador on the road and at customer locations.
• Manage routes and drivers.
• Ensure accurate record-keeping for time and attendance.
• Assist with any other ad hoc tasks.

Role Requirements

Minimum Requirements:

• Valid Code 8/10 driver's licence (must be maintained at all times).
• Defensive driving certification (or willingness to complete it).
• No history of negligent driving or unresolved traffic offences.
• Strong attention to safety and detail.
• Willingness to undergo regular driving assessments.
• Able to work under minimal supervision and follow strict schedules.
• Matric (Grade 12).
• Candidate should preferably reside in East Rand or Sandton surrounding areas.

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Role Description

• We’re looking for a proactive individual to assist with vehicle repairs, coordinate with suppliers, and ensure parts are always ready when needed.
• You’ll play a key role in maintaining a safe, organised workspace, supporting smooth communication across departments, and handling essential administrative tasks.
• This is the perfect opportunity for someone eager to grow in the automotive industry while contributing to efficient workshop operations.

Role Requirements

Qualification:

• Minimum of Matric/Grade 12

Experience:

• Prior workshop or automotive experience will be an advantage
• Prior experience in a workshop, panel shop, dealershop, or parts store environment

Advantageous:

• A certificate in Automotive Repair Services, Motor Mechanics, or a related trade.
• Familiarity with parts catalogues or inventory/stock management systems
• Basic Occupational Health & Safety certificate.

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Role Description

• The primary purpose of the Learning and Development Content Creator is to design, develop, and maintain engaging, learner-centred digital learning that equips employees with the knowledge, skills and behaviours needed to perform effectively, meet regulatory requirements and grow within the business.
• This involves turning subject-matter expertise into accessible eLearning modules, videos, and campaign materials for the WeLearn platform, which support the company’s learning strategy, skills development programmes, and internal awareness campaigns across all branches nationally.

Role Requirements

Qualification:

• Bachelor's degree or National diploma (NQF 6-7) in Instructional Design, Multimedia or Graphic Design, Communication or related field.

Work experience:

• Minimum 3 years' experience in eLearning development, instructional design, or digital content creation, preferably in a corporate environment.

Proficiency:

• Microsoft Office, particularly Excel and PowerPoint

Advantageous:

• Certification in instructional design or eLearning development (e.g Articulate 360).