Jobs at AB InBev

Job Purpose:

• To implement a market driven differentiated service that builds sustainable competitiveness within the Tavern Class of Trade which delivers sustainable growth in brand equity, sales volume, market share, competitive advantage and corporate reputation.

Key Roles and Responsibilities:

Commercial Aptitude

• Understands the value chain across sales and marketing and how the roles interact with each other
• Proactively seeks out competitor information and includes this in the overall selling task
• Ability to understand the concept of profitability and the role of pricing, product mix and merchandising in making commercially astute decisions

Customer Focus

• Making customers’ and their needs a primary focus of one’s actions
• Developing and sustaining productive customer relationships
• Effectively meeting customer needs, taking responsibility for customer satisfaction and loyalty
• Connecting with and developing a strong rapport with customers; collaborating on plans and decisions and proving criticality to the customer
• Ability to build authentic relationships across diverse groups of people Accountability
• Being accountable for achieving results and taking responsibility for one’s actions
• Takes the role personally and professionally
• A strong achievement orientation
• High integrity as a representative of SAB

Flexibility

• Ability to adapt behaviour to changing situations
• Open-minded and adjusts priorities in response to unanticipated events
• Able to identify issues and resolve problems in the moment.
• Resilience and endurance in managing extraordinary and flexible working hours.
• Willing to work weekends and public holidays as required.

Selling Skills

• Identifying needs and opportunities, leveraging unique value proposition, representing capabilities, and closing sales.
• Effectively exploring alternatives and positions to reach outcomes that gain support by using appropriate interpersonal styles and communication methods.
• Ability to establish rapport, identify the customer need and gain commitment.
• Ability to plan, organise and prioritise sales activities.

Planning and Organising

• Work with the sales lead to develop specific plans to leverage SAB’s value proposition and unique competitive advantage against customer needs.
• Focuses on the detail and executes plans meticulously to exceed customer expectation.
• Excellent administration skills.

Customer Development

• Manage and build customer relationships with tavern owners.
• Drive weekly customer calls per outlet to build effective partnerships and resolve customer issues.
• Ensure all customer master data is input, current, correct and maintained.
• Achieve customer sales and volume targets.
• Ensure each outlets buys directly from SAB consistently on a weekly basis.

AMPPS Delivery

• Complete and influence the AMPPS survey by delivering on every targeted plan: Availability, Merchandising, Price, Promotions and Space

Merchandising, Price, Promotions and Space

• Monitor volumes by outlet to ensure 100% availability of key brands and packs through forward planning
• Manage stock rotation to ensure 100% availability
• Drive the effective execution of selective merchandising implementation in the consumption and purchase zones as per the In Trade Execution Guidelines (ITEG)
• Negotiate and execute interior and exterior price communication; capture price priorities, ensure price point compliance and execute on the overall price and promotion campaigns throughout the year
• Manage outlet retention by tracking and monitoring competitive shelf space and volumes sold and ensure effective positioning of brands for maximum volume growth.

Asset Management

• Manage SAB refrigeration assets by driving governance and compliance for the SAB audit
• Manage all SAB assets in the outlets including permanent merchandising and signage
• Ensure SAB products are stocked in fridges as per ITEG
• Conduct asset verification surveys (Fridges, etc.)
• Assist customers with model stock system to manage stock replenishment and minimise stock outs
• Manage stock rotation and quality

Qualifications:

• Diploma or Degree
• Valid unendorsed Code 8 drivers license
• Basic computer literacy and experience working with Microsoft Office
• Local area knowledge is a requirement.
• Ability to work in a flexible working environment (working on weekends)

go to method of application »

• The key purpose for this role is the operation of the brewing and associated process areas through a centralized control room and an operator workstation (OWS) and communicating with the operator in the field to ensure smooth operation of the brewing area against the plan for the shift. Depending on the lay out of the brewing department, the line manager will allocate the required Area for operation by this role. The role is specifically designed to manage are as through a control room via constant reviewing of the process but is also responsible for the coordination Activities of the shift, namely escalations of problems, management of yeast planning within the shift, and all raw materials related to each process order being produced. In the absence of a centralized control room, through the line manager discretion, the role is also required to operate certain areas based on the requirement of the department. This position also actively leads shift meetings, and alternately shares this responsibility with the Process Operator on shift.

Key outputs and responsibilities:

Shift based production performance and processes

• Interpret and implement production plan for shift
• Monitor and control production processes on shift using the correct tools as per the VPO standards (OWS, TeamRooms).

Operation of certain areas will also be required as requested from the line manager

• Actively monitor all the brewing processes in the area through the brewing control room
• Through adequate reaction plans, actively monitor and resolve any problems during the shift on the brewing process
• Ensure and maintain a safe and healthy work environment
• Conduct problem solving through the prescribed VPO tools
• Actively escalate problems to the operator on the field and/or Brewing Area Manager and/or the relevant technical staff
• Actively manage the shift requirements for yeast planning and coordinate the shifts activities for the entire duration of the shift Shift Team performance
• Communicate effectively in the workplace
• Use escalation procedures to ensure that time to react is reduced
• Execute on VPO implementation plans as per the VPO standards

Ensure proper understanding of VPO standards

• Execute on goals and ensure shift goals are met

Apply problem solving and decision-making techniques and principles

• Ensure problem solving is initiated as per triggers on the OWS Development
• Drive your development plan Operating and process control
• Operating through a centralized control room or non centralized control room for all Brewing process areas according to the standard operating procedures, and supporting the plant control system under instructions and guidance of the E&F Technician Artisan, shift artisan, BAM, BTE, BM, Specialist
• Constantly reviewing process performance against target and recording short stops. Where process performance does not meet target, or trends or opportunities timeously. Indicate the existence of problems, corrective action must be initiated
• Identify problems
• Carrying out the required quality checks as described in the quality control and analyses work practice (if applicable to Control Room Operator)
• Responding rapidly to upstream or down stream triggers that could resulting quality or production problems
• Appropriate problem-solving approaches, as detailed in the problem-solving work practice must be followed
• Performing housekeeping tasks, applying 5S principles and following safe work practices
• Unsafe work practices must be identified and corrected
• Assisting fellow team members in the execution of their tasks

Maintenance of plant and equipment

• Carrying out in-depth cleaning, lubrication and inspection of equipment according to the work instructions and in accordance with the maintenance schedule

Performing simple autonomous maintenance tasks(e.g., replacement of simple valves),in accordance with the maintenance schedule, and where required

• Requesting the assistance of the E&F Process Artisan.(if applicable to Control Room Operator e.g., on maintenance days)
• Identify defective plant, and report these through to the Process Artisan or respective leader for resolution Quality control and analysis
• Monitoring of process in line equipment, and communicating timeously on deviations from inline measurement instruments Communication
• Actively leads shift meetings, asking questions to test understanding and contributing suggestions. Making use of the gaplist to record issues, problems and improvement opportunities
• Fully understand the team goals and participate in team goal review sessions
• Make use of relevant communication media (e.g., shift logbook and/or other communication technology) to stay informed and inform others of issues
• Complete required handover to in coming shift team members, ensuring the issues relating to plant performance, quality and maintenance are communicated Problem solving
• Where problems occur, use 5Y’s and quick fix routines to identify the possible origin and report these to the Process Artisan for resolution
• Provide information to teams carrying out problem solving, or AB reports as required Continuous improvement
• Identify sources of waste and report these to the respective SME/BAM

Profile:

Education:

• Min -Matric or equivalent e.g., NQF level 4 (Internal)
• National Diploma or equivalent
• IBD Certificate Training:
• Min – SKAP guide completed, and competency passed Experience:
• 6 months -5 years experience in a Brewing