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  • Posted: Jan 28, 2022
    Deadline: Not specified
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  • Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of A...
    Read more about this company

     

    CX Designer

    Job Summary

    Opportunity for experience designer expert to join CIB digital team. Will be responsible for:
    • Determining and applying appropriate design synthesis methods
    • Support and participate in design research and testing
    • Map the existing or intended client experience using relevant client experience artifacts
    • Produce supporting client experience artifacts such as experience maps, persona's, client journey maps, etc.
    • Contribute to the design decisions during product development based on client centric perspectives
    • Collaborate with adjacent disciplines, such as PO's, Tech Leads, UX/UI designers, Design Leads, etc

    Job Description

    Successful candidate will have the following:

    • 3 - 5 years of CX design and or CX-related consulting is advisable - customer service management, customer/product value proposition management, process engineering and/or business analysis experience

    • Hands-on experience in designing and implementing operational changes

    • Understanding of design thinking; service design; ideation and systems thinking principles, and the ability to flexibly apply a variety of techniques to meet specific objectives and outcomes

    • Research skills utilizing a variety of primary and secondary research techniques at a high level

    • Strong planning and organizing skills

    • Strong facilitation and presentation skills to confidently control and guide a room of workshop participants

    • Proficient in software used for virtual workshop delivery and documentation of artefacts such as (but not limited to)  Miro, Figma Adobe design programs

    • Proficient understanding of agile ways of work to drive implementation of ideas/changes within the business

    • Strong communication and interpersonal skills to collaborate with various stakeholders (both strategically and operationally) in the business

    • Structured time-management skills, especially in a workshop scenario

    • Ability to self-manage and provide regular feedback to the client and squad

    Education

    Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Senior Manager: Cybersecurity (Platforms)

    Job Summary

    Our Converged Security Office prides itself in its unique structure that sees an integration and collaboration model between our Information Risk, Cyber, Resilience, Physical Security & Forensics teams to ensure effective risk management across all disciplines. It also carries the responsibility of owning, operationally supporting and maintaining specialist security services to safeguard the confidentiality, integrity and availability of infrastructure and information to our customers in order to meet industry and regulatory requirements and good practice.

    You will be tasked with the development of tactical strategy and delivery plans, practice formulation and associated best practice improvement tactics and to ensure operational implementation and adoption across a single practice i.t.o. cybersecurity risk methodology, enabling the provision of specialist information technology security expertise and delivery objectives.

     

     

    Job Description

     

     

    What you’ll get to do:

     

    The role is within the Security Operations team and your responsibilities will include the following:

    • Build and maintain stakeholder relationships for the purposes of expectation management, knowledge sharing and integration

    • Develop tactical strategies for the integration of service excellence culture, which enables exceptional service to customers that meets and exceeds exceptional service across a single practice

    • Anticipate tactical strategy and practice issues for a single practice and proactively develop solutions to enhance the quality of problem resolution

    • Develop a plan for single practice changes and specify the priorities of delivery plans and resources needed that puts a premium on simplicity, agility, innovation and incorporates the understanding of customer needs

    • Develop, align and implement a tactical strategy and guidelines/standards within a single practice

    • Analyse, interpret and produce detailed reports that explain trends, discrepancies and inconsistencies

    • Develop appropriate solutions to identified losses and risk exposures and ensure the effective implementation thereof

    • Communicate a meaningful tactical context that guides and directs best practice integration and process alignment with service delivery objectives

    • Develop appropriate solutions to identified losses and risk exposures and ensure the effective implementation thereof

    • Implement corporate governance and compliance policies in a single practice area in order to identify and manage risk liabilities

    • Contribute to the setting of budgets, minimise expenditure and manage costs and assets effectively

    • Develop, implement and monitor a cycle of medium-term cost improvements

    • Leadership of a specialist business-critical team

    • Create an engaging, enabling and productive work climate aligned to the employee value proposition

    • Develop and implement single-practice change management initiatives

     

    What do you need to get in?

    • Minimum B-degree (Computer & Life Sciences) | Advanced Diplomas in Cyber

    • CISSP, CRISC, CISA or other relevant certifications preferred

    • 5 - 8 years’ experience with 2 – 3 years at management level

    • Knowledge and experience in Security Platforms and/or Network Security

    • People management experience

    If you’re passionate about working in a fast-paced environment and contributing to the exciting world of Security by leading from the front, we would love to hear from you!

    Education

    Bachelor`s Degrees and Advanced Diplomas: Services (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Senior Manager Recovery & Resolution Planning

    Job Description

    • Support the Head Recovery and Resolution Planning to coordinate, maintain and deliver the Absa Group Limited (“the Group”) Recovery Plan

    • Support and contribute toward Recovery and Resolution Planning topics

    • Provide the Business Areas with direction through advice and constructive challenge on Recovery and Resolution Planning deliverables to ensure a quality write-up.

    • Lead, drive and actively manage the Recovery and Resolution Planning revision and development process, whilst ensuring compliance with local regulatory requirements and alignment with the Group.

    • Lead the Group participation in the Recovery and Resolution Planning industry forums with the regulator, industry and international standard setting bodies

    • Support ARO entities with Recovery and Resolution Planning

    • Any other ad hoc projects relating to Recovery and Resolution Planning

     

    Education

    Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Developer

    Job Summary

    Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.
    Job Description

    DevOps

    •  Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
    •  Contribute to all phases of the development lifecycle including
    •  Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
    •  Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
    •  Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    •  Apply general design patterns and paradigms to deliver technical solutions
    •  Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
    •  Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
    •  Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
    •  Debug existing source code and polish feature sets.
    •  Work with integrated teams and other developers to improve and evolve technical products and services
    •  Align all application development & development process to Group Architecture & Infrastructure guidelines
    •  Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
    •  Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
    •  Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

    People

    •  Conduct peer reviews, testing, problem solving within and across the broader team
    •  Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

    Risk & Governance

    •  Identify technical risks and mitigate these (pre, during & post release)
    •  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
    •  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

    Education

    Bachelor's Degree: Information Technology

    • Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
    • Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    NCB Finance Learner

    Job Summary

    Participate in an internship programme in order to maximise individual and organisational development, through the execution of predefined internship objectives.

    Job Description

    • Workplace experiences: Attend and participate in all workplace experiences against agreed development objectives
    • Learning: Attend and participate in all training and development interventions against agreed development objectives
    • Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis
    • Administration: Effectively fulfil all required administrative duties, including tracking and reporting

    Education

    Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    Method of Application

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