Jobs at adidas Group

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• To be responsible for managing product life cycles from entry to exit 
• To drive productivity of stock movements in relation to delivery receiving and transfers 
• To take ownership over the implementation of Heart of House and Management of Stockroom Layouts and its maintenance 
• To execute store operations with specific focus on product and consumer service in line with brand image 
• To use his/her expertise and experience to provide feedback and coaching opportunities to subordinates and store team 

KEY RESPONSIBILITIES: 

• Awareness of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store 
• Uses retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor 
• Is a role model for stockroom operations ensuring all processes adhered to whilst providing feedback on ideas and suggestions on driving productivity to line manager and store team 
• Promote accountability and transparency on a day-to-day basis, by ensuring teams are following policies and that they are handling product with integrity. 
• Use BI Report to prioritize Top sellers and Black Hole to drive BOH productivity and fast pace to push product to the floor   
• Ownership for completing deliveries quickly and accurately while adhering to stock protection procedures 
• Accurately records and manages all stock movement in and out of store via IC processes or Omnichannel within a timely manner 
• Works as one with line manager to ensure adequate consumables are provided to create an effective environment, highlighting issues to line manager where require 
• Responsible for Inventory accuracy within the flagship environment executing cycle counts and controlling adjustments in line with line manager and store team 
• Proactively manage stock capacities ensuring store is always in line with optimums. 
• Ownership of all stockroom health and safety topics, checks and complies with all policies and procedures to maintain a safe and sustainable working environment 
• Identifies improvement opportunities and communicates suggestions to line manager and store management to drive commercial success 
• Provides strong leadership skills in order to guide and train own team on Stockroom Operations, managing performance via the Company Performance system (#MyBest) with the support of HR Manager and line manager where required 
• Collaborates productively and respectfully with all team members acting as one Store Team to meet or exceed store goals 
• Makes himself/herself available to support other team members when needCommunicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance 
• Partner with instore trainer and ensure regular trainings and refreshers on HOR, day in the life of a BOH Specialist, policies and procedures are conducted.  

KEY RELATIONSHIPS: 

• Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Adapts communication style to service both internal and external consumers dependent on the situation 
• Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time 
• Deals professionally with difficult situations 
• Uses retail and commercial expertise to drive overall store sales by prioritising the consumer and brand at all times whether it be by Omnichannel or by flow of merchandise to the sales floor 
• Supports team by actively helping where required by line manager 
• Is thorough and detail oriented in maintaining a clean and organised stockroom 
• Stockroom management or people management experience is mandatory 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric Certification 
• Minimum 5 years work experience in a sports/fashion customer- and commercial-focused retail environment with advanced process knowledge and comprehensive stock management and logistical experience, with thorough retail industry understanding 
• Minimum +2 years experience in a BOH Specialist  
• Intermediate numeracy and literacy and advanced verbal communication skills 

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PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• To drive brand and consumer experience by managing a high-volume, strategically positioned Brand Flagship store that represents the adidas brand and product in the most impactful way 
• To work in close collaboration with both the Market and Global teams to shape the strategic direction of the Brand Flagship concept in the Market 
• To lead the Store Management Team in providing an outstanding consumer experience while maintaining high operational and brand standards. 
• To drive store profitability by meeting or exceeding store sales and profit targets 
• To ensure compliance through proper execution of established policies, procedures, initiatives and directives 
• To drive inventory shrinkage strategies and monitoring processes to minimize inventory shrinkage and ensure accurate stock management 
• To build up productive team through training and development including succession planning for all existing positions 
• To be an Ambassador of the Company values by living by them and demonstrating them on your daily interactions 

KEY RESPONSIBILITIES:  

• Deliver exceptional consumer experience tailored to the Brand Flagship through ensuring outstanding execution of global brand and retail operational standards 
• Foster a positive culture in the store and enable the Store Management team to create an active, authentic and consumer-centric culture in the store 
• Understand the concept and strategic importance of the Brand Flagship store and think broadly for the organization when setting the direction of the store and creating brand advocacy 
• Develop and lead the execution of a visionary, well thought-out business plan for the Brand Flagship 
• Provide input and feedback to different departments and global teams in order to achieve the Brand Flagship ambition 
• Support and coach the leadership team and associates to drive sales and meet key performance indicators, while managing expenses to increase profitability and drive brand advocacy  
• Partner with Store Management Teams to hire, develop and build a high performing team 
• Hold P&L accountability for the Brand Flagship store 
• Foster a collaborative working relationship with both the global and the Market organizations  
• Collaborate with Line Manager to develop clear action plans for the Brand Flagship and thrive to achieve objectives, deliverables and timelines 
• Communicate and provide visibility on product needs/other operational needs and opportunities to the Line Manager 
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained   
• Ensure consistent implementation of all global programs, initiatives and strategies within the Brand Flagship 
• Leverage global and local tools to lead the performance management, succession, recruiting, hiring and development activities, resulting in high employee engagement  
• Promote a high-performance culture in the Brand Flagship by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success  
• Take clear accountability for training and execution in store in all areas, including business, operations, sales/customer service, and visual merchandising, while also coordinating with Sales Academy to ensure all employees are trained in Retail Standards  
• Ensure all team members are trained on Foundational and Seasonal Brand and product knowledge in all stores   
• Ensure timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and terminations  
• Produce results under a variety of situations/market conditions and overcomes barriers to the company’s success in compliance with corporate guidelines  
• Work with the Store Managers to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder   
• To drive inventory shrinkage strategies and monitoring processes to minimize inventory shrinkage and ensure accurate stock management 
• To drive a high-performing team by implementing training, development and succession planning initiatives. 

KEY RELATIONSHIPS:  

• Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions. 

KNOWLEDGE, SKILLS AND ABILITIES:  

• Strong ability to understand and use financial data to make decisions and influence outcomes 
• Ability to use critical thinking and creative ways to solve problems 
• Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures 
• Strong leadership, interpersonal and communication skills 
• Strong ability to collaborate and influence across different levels and departments 
• Thrives under ambiguity; open to change and act as advocate for the ‘new’ 
• Open to feedback; able to keep composure in stressful situations 
• Passion for adidas brand and for sport 
• Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc) 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric Certificate  
• Minimum 5 years of relevant market experience  
• Leadership role in a branded organisation (creating a brand experience) 
• Successful leadership of a team (50 people +)  
• Geographical mobility  
• Advanced numeracy, literacy and strong communication skills