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  • Posted: Jan 28, 2025
    Deadline: Not specified
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    Ares Holdings, a South African company, connects global brands with Southern African consumers through a multi-channel network encompassing 2500+ wholesale doors, 50+ retail stores, and e-commerce platforms. Our business model promotes long-term and sustainable brand growth within the footwear, apparel, and accessories sector.
    Read more about this company

     

    Sales Assistants - Pretoria

    Responsibilities:

    • Customer Service & Sales
    • Acknowledge every customer within 30 seconds
    • Deliver excellent customer service to every customer
    • Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
    • Close the sale & secure add on sales
    • Monitor your daily sales against your individual budget every few hours.

    Inventory

    • Replenish footwear, apparel, and accessories from the storeroom daily
    • Minimizing shrinkage by zoning the store, acknowledge customers, and following the store changing room policy
    • Ensure stock entries in the POS systems are accurate
    • Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
    • Process customer orders.

    Daily Operations

    • Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
    • Assist the manager with open and closing the store.

    Training

    • Your training is your responsibility
    • Ensure you are allocated a buddy initially & that you learn from them
    • You must attend quarterly training sessions & complete the assessments
    • Ensure you receive monthly feedback from your manager
    • Set up a monthly meeting with your store manager to discuss your progress through the Hey Dude rookie pack
    • These are essential as they will determine your eligibility for promotions

    Merchandising

    • Observe the store & maintain stock presentation in accordance with the store standards
    • Ensure sizes are replenished
    • Assist the team to change the windows/ Mannequin’s fortnightly
    • Ensure POS materials are stored in the area to avoid damage.

    Requirements

    • Grade 12 or Equivalent
    • 1 year of customers services experience minimum
    • Crocs product knowledge advantageous
    • Able to work flexible shifts

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    Sales Assistants - Cape Town

    Perks & Benefits

    • You get to work for a rapidly expanding distributor with aspirational brands
    • Medical aid with Gap cover
    • Staff Allocation (R10 000 Retail Value per annum).
    • Staff discount (50% off for you and your family across all the brands within the group)
    • Company performance incentive scheme
    • Long-service incentives
    • Holistic Employee Wellness programme
    • The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

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    Junior Planner/ Allocator

    Inbound Order Management

    • Tracking and updating of inbound stock
    • Alert Planning Manager and Sales Team of issues by size/colour on late shipments, impacting order fulfilment
    • Proactively identify and monitor trends in the business

    In-season Trade

    • Analyse sales and stock performance by style, product class, brand and attribute groupings i.e post seasonals and Monday trade analysis
    • Ownership of weekly selling reports for Weekly trade analysis
    • Track in season sell-through performance by product and retailer
    • Deliver insights into the business based on analysis
    • Regular store visits
    • Size curve analysis

    Stock Management

    • Managing replenishment and maintaining model stock in stores – ensuring no stock outs
    • Ensuring newness is allocated on time
    • Courier tracking and reporting

    Ad hoc Tasks

    • Support Planner is executing key strategies and tasks
    • Assisting buying team in key analysis and report building

    Requirements

    • Relevant qualification
    • 1-2 years’ experience in a similar role
    • Stores experience will be an advantage
    • Strong analytical skills
    • Strong administration skills
    • Intermediary excel knowledge of pivots and formulas
    • Highly numerate and able to deal with large volumes of data
    • Organized and deadline driven with exceptional attention to detail
    • Eye for detail
    • Must have good problem-solving skills
    • Enjoys working with a team
    • Ability to prioritize tasks according to importance in a fast-paced environment
    • Multi-tasking capability without compromising on quality
    • Dependable, punctual and able to work flexible working hours
    • Strong communication skills
    • High emotional intelligence

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    Creditor Controller

    Data Capturing and Reconciliation         

    • Reconciling point-of-sale income to bank account receipts and CIT reports per store
    • Capture all cashbook receipts

     Creditors Controller:

    • Creditors onboarding and master data maintenance on the relevant accounting system
    • Processing and capturing of creditor invoices on the relevant accounting system
    • Monthly reconciliation of creditor statements against the creditors’ ledgers
    • Verify and follow up on invoices, statements, and payments
    • Verify supporting documentation and upload payments onto the banking system
    • VAT and EMP reconciliations and submissions to e-filing
    • Credit card administration – send statements, follow up on supporting documentation, reconcile statements to support documentation
    • Maintain the integrity of the Fixed Asset Register
    • Ensure accurate capturing, communication, data capturing and reconciliation
    • Communicate any problems with creditors to the FM
    • Manage all Credit Applications – ensure Credit application is completed in full of all supporting documentation.
    • Apply for credit insurance for all debtors
    • Resolve debtors’ queries
    • Processing and capturing of creditor invoices on the relevant accounting system
    • Monthly reconciliation of creditor statements against the creditors’ ledgers
    • Verify and follow up on invoices, statements, and payments
    • Send monthly statements to all debtors
    • Send weekly age analysis with comments to Business heads, finance heads, agents, sales heads, customer service teams

    General             

    • Resolve store queries
    • Ensure accurate capturing, communication, data capturing and reconciliation
    • Communicate any problems with debtors to the FM

    Administration

    • Filing
    • General office administration

    Requirements

    • Certificate or Diploma in Bookkeeping
    • Min 2 years’ experience in creditors and debtors reconciliations and accounts
    • Experience in point of sale reconciliations would be advantageous
    • Sound knowledge of general ledger accounting and allocations
    • Proficient skills in Microsoft applications, especially Word and Excel
    • Minimum 2 years’ working experience on a well-known accounting package (SAP Business One will be highly advantageous)
    • Accounting experience
    • Strong numerical skills
    • Analytical
    • Ability to cope with pressure and deadlines in a fast moving environment
    • Honest
    • Self-starter
    • Good time management skills
    • Persistent
    • Flexible
    • Team Player
    • Strong communication skills (verbal, written and oral)
    • Ability to work independently as well as in a team
    • High detail orientation
    • Deadline driven

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    Customer Service Coordinator

    Customer Service

    • Customer Queries (Inbox and Telephonic)
    • Clear communication with customers on late deliveries, stock availability and short shipments
    • Upselling based on ATS if we do not have stock of a particular style
    • Assist Visual Merchandiser with queries, stock transfers etc.
    • Ensure In-depth product knowledge keeping up to date with seasonal stock and product enhancements.
    • Professional interaction and liaison with customers, suppliers and employees
    • Create and reconcile reports of all possible customer issues so they can be highlighted to sale manager

    Stock Management

    • Manage and plan the order book
    • Provide service to agents/field teams
    • Obtain approval from sales manager for non- standard requests allocations and then action
    • Filing and general admin
    • Work closely with logistics teams to ensure clear channels of communications through the supply chain

    Customer order

    • Manager the entry of all customer order for your specific brand into relevant ERP
    • Action approved order amendments
    • Actions approved customer returns
    • Reporting on customer order
    • Ensure alignment with local logistic in order to ensure correct prioritising of order
    • Ensure orders are updated with planned delivery dates
    • Ensure that local logistic have correct VAS information timeously (labels etc)
    • Follow up on sale and offer replenishment or fill in order for house accounts
    • Assist with corporate sale

    General

    • Maintaining a professional image whilst in the office or travelling
    • Keep work area clean and tidy
    • To assist in the development of sound operational procedures and guide and nurture less- experienced team members
    • Any other reasonable and lawful ad hoc tasks or duties that may be required from time to time.

    Method of Application

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