X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: November 1, 2019
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company

    Service Consultant

    • Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure).
    • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
    • Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
    • Presenting and conducting self in accordance with brand expectations.

    Minimum

    Experience

    • No previous experience required

    Ideal

    • More than 1 year’s client service experience within a retail/ financial/ banking environment
    • Demonstrated track record of engaging in a sales and client facing environment

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal Or Preferred)

    • A relevant tertiary qualification in Commerce or Management

    Knowledge

    Minimum

    • Knowledge and understanding of:
    • Basic calculations
    • Retail/consumer service environment

    Ideal

    • Knowledge and understanding of:
    • Capitec Bank Products
    • Internal business processes and procedures
    • Organisational Policies, including (but not limited to) the Credit Policy

    Skills

    • Communications Skills
    • Interpersonal & Relationship management Skills

    Competencies

    • Adhering to Principles and Values
    • Delivering Results and Meeting Customer Expectations
    • Following Instructions and Procedures
    • Persuading and Influencing
    • Presenting and Communicating Information
    • Relating and Networking
    • Achieving Personal Work Goals and Objectives
    • Adapting and Responding to Change
    • Analysing
    • Coping with Pressures and Setbacks
    • Deciding and Initiating Action
    • Working with People

    Additional Information

    • A valid driver's licence is preferred
    • Must have access to transport (personal/public)
    • Clear criminal and credit record
    • Flexible and mobile across regions is an advantage
    • Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

    go to method of application »

    Data Scientist

    • Provide value to clients and business through the analysis of client information to understand, model and predict client behaviour.

    Qualifications

    • National Certificate in Grade 12 National Certificate
    • A relevant tertiary qualification in Statistics or Engineering - Electrical/Electronic

    Minimum

    Experience

    • 3+ years of experience in building machine learning models and producing end to end solutions
    • SQL and or SAS experience
    • 1+ years of experience in at least one machine learning language e.g. R and or Python
    • Reproducible coding (coding standards, Git)
    • Working with big data
    • Data wrangling and visualisation
    • Software development
    • Mathematical statistics, linear algebra, and advanced calculus
    • Business analysis and requirements gathering

    Ideal

    • Deployment of machine learning model
    • Spark, Hadoop, Azure and or AWS experience

    Competencies

    • Working with People
    • Delivering Results and Meeting Customer Expectations
    • Achieving Personal Work Goals and Objectives

    Additional Information

    • A valid driver's license and own vehicle is preferred
    • Ability and willingness to work in an open plan environment
    • Clear criminal and credit record

    go to method of application »

    Agent: Acquiring Disputes


    To provide administrative support within the functions of Acquiring, Issuing, Risk & Disputes.

    Minimum

    Experience

    • 1 – 2 years experience in a Financial or Administrative role
    • 2 years banking experience, specifically in acquiring and collection

    Ideal

    • 2 - 5 years in a banking, collection or acquiring role

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal Or Preferred)

    • n/a

    Knowledge

    Minimum

    • Card transaction Merchant processes
    • Customer care and service protocol

    Ideal

    • Card association systems and rules
    • Banking systems
    • Association systems and rules (MasterCard, Visa, Bankserv)
    • Collections
    • Capitec Bank products, systems and processes:

    Systems:

    • Postilion
    • Postilion Office
    • MAS
    • Adjustment console
    • Bancs
    • Payment Warehouse

    Processes:

    • Chargeback Process (Visa; MasterCard, Bankserv)
    • Copy Request – MasterCard; Visa; Bankserv)
    • Disputes Charge-backs User Manual
    • Lost /Stolen Terminal Stock
    • Merchant Admin - Credit Unpaid Process
    • Merchant Admin - Debit Unpaid Process
    • Merchant Administration General rules
    • Merchant Administration - Financial Administration Procedure
    • Merchant Pricing Policy (including annexures)
    • Merchant Fees and Settlement Procedure for Card Services: Merchant Admin

    Skills

    • Communications Skills
    • Business writing skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Problem solving skills
    • Complaint Management skills
    • Attention to Detail
    • Numerical Reasoning skills
    • Analytical Skills
       

    Competencies

    • Achieving Personal Work Goals and Objectives
    • Delivering Results and Meeting Customer Expectations
    • Working with People
       

    Additional Information

    • Ability and willingness to work in an open plan environment
    • Willingness to work or be available overtime and / or weekends frequently
    • Clear criminal and credit record

    go to method of application »

    Technical Support Agent (ATM)

    To provide an excellent service to Capitec Bank clients by ensuring ATMs are functional. This is achieved by monitoring the performance of the ATMs and scheduling service call outs when required within agreed service levels.

    Ideal

    Experience

    • Experience in supplier management administration
    • In a call centre / ATM service calls / ATM custodian environment
    • Technical support experience

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational
    • National Certificate in Information Technology - Computer Science or Information Technology - Technical Support

    Ideal

    • Supplier management
    • Cash devices

    Skills

    • Communications Skills
    • Problem solving skills
    • Negotiation skills
    • Planning, organising and coordination skills
    • Attention to Detail

    Competencies

    • Delivering Results and Meeting Customer Expectations
    • Working with People
    • Achieving Personal Work Goals and Objectives

    Additional Information

    • Ability and willingness to work in an open plan environment
    • Willingness to work or be available overtime and / or weekends if required
    • Clear criminal and credit record
    • A valid driver's license and own vehicle is preferred

    go to method of application »

    Senior Specialist: Operational Intelligence


    To monitor and manage credit risk by ensuring that the credit policy is correctly applied within the bank, gathering relevant operational intelligence, managing knowledge of the unsecured credit market and deriving effective and useable management insight. To ensure operational effectiveness of the specialist credit area of responsibility (Credit Granting Operational Intelligence).

    Requirements

    • National Senior Certificate (Grade 12) or National Certificate (Vocational)
    • Relevant National Diploma (NQF level 6) or Bachelors Degree, i.e. with a major in Financial Sciences
    • 6 years relevant retail credit experience required

    Knowledge Of

    • Retail credit lifecycle
    • Retail credit market
    • National Credit Act (NCA)
    • Consumer Protection Act (CPA)
    • Protection of Personal Information Act (POPI)
    • Credit affordability assessment regulations

    Additional Skills/Competencies

    • Strategic thinker with ability to frame and structure a problem
    • Communication skills (verbal and written) in English
    • Interpersonal and relationship management skills
    • Ability to engage with people at various organisational levels
    • Presentation and facilitation skills (able to transfer knowledge, effectively, to a wide range of people)
    • Report writing skills
    • Computer literacy (advanced MS Excel)
    • Structured thinking and approach (process orientation)
    • Ability to investigate, analyse, design and deliver business solutions
    • Able to perform under pressure and work towards strict deadlines
    • Adaptable to change
    • Resilient
    • Innovative / Proactive
    • Client service orientation
    • Business acumen with regards to understanding technical issues and the impact these may have on the design and delivery of business solutions
    • Be able to travel nationally when required
    • This position requires the incumbent to be available after hours when required and in case of emergency
    • Ability to work in an open-plan environment

    Method of Application

  • MYJOBMAG.CO.ZA
  • Send your application

Never miss a job with our real-time & personalized job service
Subscribe Now
Back To Home

Career Advice

View All Career Advice

Subscribe to Job Alert

 

Join over 103 happy subscribers

 
 
 
Send your application through

Yahoomail Gmail Hotmail