Senior Specialist: Operational Intelligence at Capitec Bank

To monitor and manage credit risk by ensuring that the credit policy is correctly applied within the bank, gathering relevant operational intelligence, managing knowledge of the unsecured credit market and deriving effective and useable management insight. To ensure operational effectiveness of the specialist credit area of responsibility (Credit Granting Operational Intelligence).

Requirements

• National Senior Certificate (Grade 12) or National Certificate (Vocational)
• Relevant National Diploma (NQF level 6) or Bachelors Degree, i.e. with a major in Financial Sciences
• 6 years relevant retail credit experience required

Knowledge Of

• Retail credit lifecycle
• Retail credit market
• National Credit Act (NCA)
• Consumer Protection Act (CPA)
• Protection of Personal Information Act (POPI)
• Credit affordability assessment regulations

Additional Skills/Competencies

• Strategic thinker with ability to frame and structure a problem
• Communication skills (verbal and written) in English
• Interpersonal and relationship management skills
• Ability to engage with people at various organisational levels
• Presentation and facilitation skills (able to transfer knowledge, effectively, to a wide range of people)
• Report writing skills
• Computer literacy (advanced MS Excel)
• Structured thinking and approach (process orientation)
• Ability to investigate, analyse, design and deliver business solutions
• Able to perform under pressure and work towards strict deadlines
• Adaptable to change
• Resilient
• Innovative / Proactive
• Client service orientation
• Business acumen with regards to understanding technical issues and the impact these may have on the design and delivery of business solutions
• Be able to travel nationally when required
• This position requires the incumbent to be available after hours when required and in case of emergency
• Ability to work in an open-plan environment